Well, I got threatened to have my ass beat by the owners and they called me "privileged" because I…read moreasked if they could stop screaming at me. How'd we get here? Let me explain.
I'm not the type to start shit with someone who's working, I'm incredibly respectful to those on the clock, but I'm also not going to let someone rag on me. My two friends and I (25 years old each) were at this bar a few years ago, and the experience stuck with me so I'm posting the review now.
My one friend was in the bathroom, and another had left a beer bottle on a pool table. Bad guy, for sure we screwed up there, someone came over and told us to move it and we did. So I go to the bar to get a beer, and I hear one of the waitresses calling us stupid and ridiculous for the beer bottle incident. I was like "whoa, actually that's my table and you should be careful when talking about customers... especially if you're right in front of them" and it was a really embarrassing incident.
From there, I tell my friend at the pool table what happened and the owner (apparently) who was very drunk, overhears and starts yelling at us for initially having the beer on the pool table. Obviously, at this point, we'd moved past that and were more bothered at the waitress calling us names, so I tried to explain my point and she kept bringing it back to "you all don't pay for it, you have no respect, yada yada" -- and mind you, despite my age, I work in customer service. I excel in conflict mitigation, I was talking her down and she was not having any of it.
She threatened to have some strong man beat my ass, she said we have no respect, she didn't hear my point at all and she had a posse of older people who were also blindly backing her up. Frankly, I should've called the cops because I'd never been threatened in my life, I'm not that kind of person. I really tried to bring this conflict to a resolution, and we had like 4 people all screaming at us that night just because I had the gall to tell my friends that the bartenders were talking shit about us.
It was an awful experience and I recommend that, to anyone who might accidentally break a rule, really avoid this place.
For the record, we still paid our tab and tipped the bartender/waiter (which I've been using both words to describe one person, whoops.) even though that'd ruined the night. We weren't rowdier than anyone else, weren't being loud or disrespectful, but they engaged in a screaming match with us and felt the need to stand their ground WITHOUT HEARING WHAT WE WERE EVEN CONCERNED ABOUT. We weren't arguing to keep the beer on the pool table, we didn't want to be disrespected about it AFTER we'd already corrected the situation, but that (to the owners) was worth SCREAMING AT AND BERATING their own customers over.
Absolutely awful experience. Trashy owners 100% ruined it, hope their hubris leads their business to ruin.
PS: I've never been called "privileged" and I literally laughed in the context of it. I calmly ask the owner lady, in the middle of screaming at us with her friend, to please calm down so we can explain our side to a rational person. And out of left field she says "you know how PRIVILEGED you sound??"
I come from a very poor background. My stepdad was a plumber and my mom was mentally ill and couldn't work. We didn't have money, I grew up around this kind of trashiness and I know how to deal with it, just never dealt with it as the owner of a pub with a chip on their shoulder. It wasn't an "oh we owned the rich kid and now he's complaining on yelp" moment, it was just a hostile drunk woman harassing some younger men having fun at her bar. It was atrocious. We walked away from the situation to try to salvage the night and after a few minutes, laughed about it saying "that was so crazy" and apparently she was still hovering around us, listening, cuz she comes out of nowhere and says "IM NOT CRAZY" -- just to show she's still listening to us. At that point we knew we had to leave. She'd effectively chased us out because we didn't want to be disrespected over a little mistake on our part. Mind you, it wasn't my friend's mistake, not even mine, yet I faced the brunt of her criticism.
Owners to a bar should have more decorum, this was just pathetic. I never speak out about these kinds of things, but this was really awful, I woke up today, years after the incident and said "no, people need to know." I'd never been so targeted, so maybe I am privileged, or maybe I just follow the rules and do everything I should and these people are outwardly more irresponsible, getting hammered on the clock and fighting patrons without stopping to hear what they're even upset about, than any business owner should be.
The food was good though I mean, just keep your head down and be good for the owners if you're not ordering takeout I guess. Any amount of 'acting out' and they'll seek muscle man on your ass like they did to me.
