Tommy's is an iconic restaurant to me. There's not much to say, other than it's a restaurant that has always been there and always been doing things right. The fries at this location needed some seasoning, and the chili cheese fries needed more cheese, but the burger was spot on, and the chili was thick and rich and delicious. read more

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So kind... and f you want your soul to feel happiness... you better get yourself and your family to this Tommie's!!! I had a request from my husband for a breakfast burrito from here and I got my chili fries ... the entire crew ... happy as can be... go see ....Edwin is a gem... hope this company knows it! N read more

How do you review a place like Tommy's? It's an L.A. institution, the chili cheeseburgers are one of a kind -- delicious, sloppy, great chili which is not too spicy, tomatoes, pickles, more chili..... Every time I go I leave satisfied and ready for a bath. I like the original location on Rampart the best because of the atmosphere, but you don't eat atmosphere and you do eat, or wear, the chili burgers. Yummy. Highly recommended for a fun meal. We prefer to eat in. If you're doing take-out, make sure you've got lots of napkins and good luck. Merritt Weisinger Sparks, NV read more

The chili burgers are messy, but very tasty. The fries are good, too. The restaurant is not big, but not small, either. It's usually quite crowded every time I've been here. If you like chili and burgers, you'll love Tommy's. read more

Had a taste for a Tommy's Chili Cheeseburger. Haven't been there in a while. When I got to Tommy's, I was greeted at the counter by Christy, who is African American with a big, friendly smile. She took my order. As always, I ordered the number 2 without onions. She asked if I would like regular fries or chili French fries ? I ordered the regular fries because I have enough chili on my burger to scoop on my fries (secret). Lol. As usual, the service was great,the food was great. At this Tommy's, I noticed the diversity in the workers, and as an African American, I appreciate places like this that do not discriminate. The place behind the counter is always clean, just as the restaurant. Great job, Christy and all the workers who work so hard. You are appreciated for making my experience a great one every time read more

The burger and fries were good all tho the cleaning on the floor was a bit bad with a few napkins and other stuff on the floor next the service was also good they lady taking our order was nice. read more

Original Tommy's - Plain French Fries pink lemonade - Burgers Near Me - Valencia, California

Jacob and Jose always provide the Pinnacle of customer service. Jose always attends to whatever I need, and constantly as how I am, and if my previous night of service went well. Furthermore, my best meals always come when Jacob is on the grill and never forgets the chop. Chili's! This is by far the best homies I've been to, if not for food and service the vibe alone. read more

Slowest service ever. Waited in line for 25 mins just to get to the speaker and have the worker say "we're closing early for the night" 2 hours before they're actually supposed to close... No one bothered to come out to inform us of this. They just had me and 5 other cars behind me waiting. Safe to say I ate sleep that night read more

Love Original Tommy's Chili! This is my last available Original Tommy's before leaving the SoCal area. Living in NoCal, there is nothing like Original Tommy's chili! This one is conveniently located off the Six Flags Magic Mountain exit from the I-5 freeway. Everything is so delicious with their chili! Since there is nothing like this in Northern California, we usually purchase a quart to go with us. Highly recommend! One would understand if lived/resided in Southern California. read more

Original Tommy's - Burgers Near Me - Valencia, California

Food was good as usual, but Emanuel needs to retire. He's too slow and confused, everytime I'm there, which is 2-4 times a month. Air conditioning is down, so it's ridiculous to keep on operating. In fact, it's probably against the law because the employees don't have adequate cooling and ventilation. Don't come here as long as the air conditioning is down. Not worth it. And what the eff are they doing playing loud sappy country music? I didn't know Valencia was part of Oklahoma. read more

Original Tommy's - inside - Burgers Near Me - Valencia, California

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Stop by the Tommy's in Valencia which is local for.me now. I grew up on Tommy's. The cashier and server Jessica at this location is awesome. Cheerful, pleasant and enjoying her work! We had a brief conversation and she confirmed what I thought about the suppier of their hotdogs (Papa Cantella's) is the same that is now served at Dodger Stadium.! Its about time! Found.out Jessica and I grew up near the Original Tommy's on Beverly and Rampart. Jessica is an asset to this location. She was cheerful and friendly with each customer. read more

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Never heard of this chain, but I guess it's an institution? Tried the #1 dbl cheeseburger, fries, medium drink. Also got a chili tamale. The burger was pretty tasty with two thin patties. The chili was gooey and oily. The chili fries were also smothered in soft gooey chili and drowning in oil. I did like the thick, soft French fries with plenty of potato in every bite. read more

Original Tommy's - Burgers Near Me - Valencia, California

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Great service and friendly staff, this location was 1st time going there and I like it better than the other locations I have been to

The worst Tommy's ever. Went here for lunch. While I was ordering a fly landed on the cashier's forehead and stayed there while I was ordering. It really happened and the fly really just sat there staring at me while i ordered. If there are flies on the employees foreheads I can't imagine where else the flies have landed. Sorry please close or get whoever is running the burbank Tommy's off the 5 freeway (the best tommy's) and have them run this location. read more

The Tommy's in Valencia is amazing! Very good service through the drive-thru and inside. The food was excellent and every worker I've encountered was very friendly and polite. Will definitely be coming back! read more

Best experience ever. Karina was by far the best she was attentive, very helpful, and kind I will definitely return here.

Wow! What happened to the delicious chili. Was looking forward to having chili burger as it's been years. Well guess it'll be many more years before I try again. The chili was old and burned. Almost black in color. Was so disappointed! Do better! read more

Tried this famous place and I think that it was a disappointment for me as the chili on the burger was bitter. For the fries, it wasn't anything special. read more

Original Tommy's - Chili Cheese Fries - Burgers Near Me - Valencia, California

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Tommys is California staple for chili they been around for almost 100 years. When I was kid we would go to original location on rampart. I still believe the original location is the best everything is just fresher since it's so busy. This location comes close 2nd as far as freshness taste and quality. Never do I leave dissatisfied here which is great thing. So many memories made at Tommy's from the nights out if the clubs or after cruising Hollywood blvd on Friday and Saturday nights. All the hottest girls will be hanging out at parking lot eating their burgers while we hit them up for phone number. Oh the good old days but back to food lol it truly hits the spot if your in mood for chili you got burgers, fries, hot dogs and tamales. Everything is good but my fav is burgers and them chili cheese fries tho. Prices are fair till you substitute fries for chili cheese then your clise to $20 bucks which isnt too bad these days. One of the perks living in Cali is Tommy's. Keep up the good work fellas! read more

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Yummy Double Chili Cheeseburgers, no bun. You read that right, no bun. They wrap them so nice and neat in a fly boat and two layers of paper. All the fixin's too--tomato, pickle and diced onion. read more

Original Tommy's - Drive-thru Menu May 2023 - Burgers Near Me - Valencia, California

You guys need to hire some more people. I'm literally sitting in the drive thru right now typing this. I've been here for 30 minutes. I'd back out but there's someone behind me. C'mon! Update: I finally got through. I ordered one burger and chili fries. That's all! 30+ minute wait. And guess what? Cold. Soggy. Absolutely disgusting. What in the world is wrong with this place? This location is damaging the whole brand at this point. read more

Haven't eaten at Tommy's in 30 plus years and it is still as good as it was. Some new stuff on their menu that I might try but the original is the best read more

Original Tommy's - Double chili - Burgers Near Me - Valencia, California

There's something about Tommy's burgers that comforts me with its greasy, weird chili that tastes so good to their delicious cheeseburgers with chili. Sometimes I'm overly ambitious thinking that I can eat a double cheeseburger with chili plus fries and be okay. The burgers even a single cheeseburger are a good size and they fill you up quickly. I only wish that they had different sizes for fries. No complaints here. I'll continue to come when in the mood. read more

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The employees were friendly. The eating area was clean. The food was what I usually expect from Tommy's. The chili cheese dog was very good. I wish that all the Tommy's were more generous with their chili portions on their hot dogs and hamburgers like they used to be. read more

Food was good. They were nice but clearly understaffed. Took a bit longer than usual to get food, they were backed up for a bit. I love Tommy's though so I can't go wrong with eating at these locations. Always a double with everything and chili fries. That's the way to go. read more

Original Tommy's - Burgers Near Me - Valencia, California

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When in SoCal go to Tommy's! I was heading home and a family member asked to bring home Tommy's all the way to Northern CA! Depending on which family member I am traveling with, this is usually one of our stops whether it's in LA or Long Beach. I decided to walk in and place an order. New COVID rules: - Only a minimum number of people allowed inside the restaurant. - Masks required - Stay on the social distancing stickers (though it's hard for staff to see you if you're quietly waiting). I have to admit, the food was still warm when I got home. I repacked everything in a small cooler bag and no complaints. I haven't ventured outside of the burgers, chili and fries, but really should try the tamales one of these days! read more

This Tommy's burger joint is right off I-5 in Valencia near Magic Mountain amusement park. It is a free standing building with a sizable indoor dining area. Great place to sit down in air conditioning and munch down on some Tommy burgers. We were passing through town. We used Yelp to figure out a place for a cheap, fast, and tasty bite to eat. My guy is a displaced Los Angelean that grew up eating Tommy burgers. Nuff said, so when this Tommy's popped up, off we went. All right, if you are not familiar with a Tommy burger, the burgers come layered with beanless chili on top of the patty. Be prepared to get a bit messy with your food in a good way. The buns are grilled and layered with a big ole beefsteak tomato slice, dill pickle slices, chili, and a patty. The $2.85 burger does it for me. It's not the greatest burger I have ever had. But it is tasty and it hits the spot. The prices aren't bad either. The fries are pretty good too, an order is $2.45. It was Saturday early afternoon when we rolled in. The place was clean. Our food came out quick and hot. The older fella bringing the food to the counter from the kitchen was adorably charming. He had a great attitude, very infectious. read more

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Excellent in every way. Still the best. Get extra chili. It's worth every Penny. I stop here every time I pass through...

Absolutely the WORST customer service in SoCal. The manager ? Is not happy with her job and it shows. Mr. Koufax would not put up with the attitude. Nick Koulax from the original tomm read more

*** Found napkin/paper towel in my burger *** I'm not sure why I ever continued to give Tommy's my business. This was the third time in a row that they messed up my order. I always ask for no onions and what do they put on my burger. You guessed it - onions. That was the least of my frustrations this time. About halfway through my chili burger, I took a bite and the texture of the meat didn't feel right. I spit the bite out into my napkin, and saw a brown clump. Horrified and wondering what was in my burger and just in my mouth, I pulled on it a little. It unraveled and I realized it was a piece of napkin or brown paper towel! I submitted a complaint to Tommy's corporate website 2 days ago and have not heard anything from them. It's obvious they don't care about the health and safety of their customers. I wish I could give them zero stars! read more

Original Tommy's - *** Found napkin/paper towel in my burger *** - Burgers Near Me - Valencia, California

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Omg no. Thought this place would be okay but it was so horrible. Should've listened to the other reviewers. The bad taste lingers in your mouth like soap after you get busted by your mom for cussing as a child. Not interested in going back. read more

Food is excellent. Service is always great. Ambiance is fantastic. Tommy's is a solid choice in the world of dining.

Restaurant was clean, and the customer service was awesome! Got greeted when I came in and the person taking my order was super friendly.

This establishment has the most terrible customer service I have ever had to deal with. The manager was a very unhappy employee and made sure everyone knew it. They got the order wrong. He never repeated it back to me in the first place so I thought he had it down. Wrong. Did not even say sorry for the mix up. The place is very dirty. The food is usually good but not worth dealing with the rude or incompetent employees. The older gentleman seems to need to retire. The corporate is no better. When I let them know my problem took forever to receive a very poorly put together response not professional at all. My teen age son sends a better email. Very sad this company will go down if this keeps up. The ones in the SF valley used to have great service and always got orders right. Too bad now it's come to this. read more

Cold food and I watched them assemble it, which means it's pre cooked and sitting. The price was inflated beyond reason. In my opinion this chain is cutting corners and raising cost. It's unfortunate because in-n-out is right down the street. read more

Eat here with caution, my wife's chili burger had a large piece of plastic in it about the size of a silver dollar with numerous smaller bits. We are unsure what it was but it resembled tape wrapped around as a bandaid. After calling the store the night manager provided no solution except a call from the store manager who never bother to call. We used to eat here a few times a month and we will no longer be returning. read more

Food is always great. But in the future do not leave the new guy alone when taking customers orders. My order was wrong. In addition personal hygiene. Please have workers trim their nails and wear gloves when handling food. The guy had long nails not wearing gloves getting my ice cream. Also the guy was playing with his tongue. Smh! read more

Since I began working in Valencia, this has been one of my favorite spots for lunch. I resist coming here every week because the calories don't do me any good. LOL! I never have a problem looking for parking. Existing the parking might be a challenging if you're trying to make a left. Best option is to make a right and do the U-turn at the light. The staff is always very nice. This location is continuously busy, but nonetheless I always see the kitchen staff working really hard. The restaurant is always spotless too! The only thing I see empty at times is the sanitizer dispenser. The only reasons I am giving this place 4 star is because I've observed the same cashier lingers around the counter with persons waiting in line. I've learned to also order exactly what I want with the cashier to make the transaction quicker and more efficient for the both of us. The food is always on point! I am excited to come back soon! read more

Hittin ! Got it on a Thursday . First time ever and it's got the old school I don't give a you know what about her ! Man it kinda reminds me of the munch box in chattsworth . I'm from the Bay Area and we don't get good chili burgers like Tommy's ! Gonna keep on comin! We gotta long way to go and short time to get there ! Chugging along in the v dub alh diesel ! read more

We stopped in on our drive up to Northern California. We wanted to try this place out from the reviews we read. The chili is on point and the hamburgers are as good as in n out. You can chili to everything or should I say everything has it but you can get it without lol. The soft serve was fresh but it had a taste to it that lingers for awhile. All in all I would recommend this place to anyone trying to break up the normal fast food stops and wanting something for small town feel. read more