I have a gluten allergy that makes ordering a bit difficult usually but I went to pick up dinner last night through the drive through and was helped by Kenji. Even at the ordering station I was helped with all my questions, once I got to the window he genuinely went above and beyond checking the ingredients on the sauces for me, packing enough items, even packing the dumplings separate from my plate for my allergy. I did not feel rushed at all and ALL my concerns were answered, I am on the road often as I commute two hours a day for work and throughout all the places I go for food, I have never been helped as above and beyond as Kenji did! Definitely my best food service interaction I've ever had. Thank you so much! read more

Happened upon this place driving from the Bay Area down to LA. After having made it through the Grapevine, we were happy to find a place right off the freeway as we were hungry! We also weren't in the mood for typical fast food/burgers. WaBa Grill was the answer! The four of us split a Chicken Family Meal and it was a good amount of food, and was less expensive than buying four individual meals. It came with rice (we chose half brown rice, half white rice), steamed veggies, and teriyaki chicken. We also ordered a side of potstickers (which were a little soggy and didn't have the "crunch" that you expect in a potsticker). We enjoyed our meal, service was pleasant, and the restaurant was clean. It's not a super fancy place and nothing to write home about, but it was perfectly satisfying for what it is. read more

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Horrible service the lady in the drive through took my order and got it wrong. Tried to blame me for her error.

First of all, I'm grateful to find a healthy fast food option in Castaic once again. There was a place that had opened prior to Covid that I would stop at as I passed through. And this restaurant is at the same strip mall near Starbucks. Very friendly service Love the food options Right now I'm enjoying a loaded miso soup, with tofu and their dumplings Pretty darn good for a quick bite to eat as you're traveling And I'm loving this playlist read more

I KNOW you are lying!! I spent 27 bucks on two people. Staff is nice but the food is a mess. There's no reason why my potstickers should be soft, partially cooked and have burn on them from their grill. I had to fully cook them. So what was the point of paying for take out??? They Half ass put the lid on my plate on, almost dropped the entire plate!! There's not a lot of traffic at this location, they need to spend the time they have on the details. read more

extremely dissapointed everytime i order. The staff is always extremely short and impatient with me. As a vegetarian i really like this place for getting some protein, but this location always skimps on the tofu so i only get about 6-9 pieces for the entire bowl. This time they didn't even bother to cut it for me and barely ever give me a good amount of sauce. If Im paying 12$ for a bowl, then why is 80% of it just rice?? if you enjoy service that cares about your food do NOT go here. read more

WaBa Grill - rice, tofu, boom boom sauce - Fast Food Near Me - Castaic, California

Just stopped in for a quick bite on my way home from LAX! YUMMMM! Estafanie and Oscar were so dang sweet! Oscar offered me extra goodies, just very sweet and friendly. Haven't had customer service or just kindness shown to me in a while, thanks for a nice experience! read more

WaBa Grill - Waba Grill - Fast Food Near Me - Castaic, California

Is it edible? Kinda... is it good? Let's just say Gordon Ramsay would NOT be pleased. Ordered a bunch of stuff: chicken & steak bowls, just chicken bowls, just steak bowls, and a salmon plate for me. It LOOKS good but tastes like amateur hour. Everyone ate about 1/4 of their food. The broccoli was impossible to eat; super hard and not cooked. My salad dressing was super sour. For the first time in my adult life I could not get myself eat the salad. I had to put mayonnaise yes, mayonnaise on my salmon to drown out the weird sauce and make the fish moist because it was so dry. It tasted so bad to us that my hubby went and got us Popeyes after. If you're one of those people who will eat absolutely anything, don't know how to cook or how Asian food should actually taste, or your tongue buds are fully broken, you might think it's okay. And that's good for you. But it's not for us. read more

Veggies should have a crunch but are soggy as hell and apparently they also think it's ok to sell them almost rotted read more

WaBa Grill - Rotting cabbage - Fast Food Near Me - Castaic, California

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I was really excited to see a fast food place that served Asian inspired food with a drive through. The employees were very friendly and even though they got my order wrong they were quick to fix the situation with no issues. The food however just wasn't good to me at all. The chicken was a bit chewy, the rice was gummy, and the miso soup was actually gross. It lacked flavor and had rice added to it. We also got the potstickers which were rubbery. Nothing here tasted fresh or well made. It all seemed microwaved. I may consider going back if I'm in a real pinch. But unfortunately this one is off the list for us. read more

Let me just say this place is clean an the service excellent..Allen makes sure ur Order is to its exact preference..The cook in the back does not play around food is delicious..if u haven't tried this place out ..ur missing out on a good meal ... read more

WaBa Grill - Chicken Asian spicy salad - Fast Food Near Me - Castaic, California

I had a horrible meal given to me at McDonald's for $10 bucks. (Cold soggy fries and dried up soggy bun sandwich) I spent $6.00 at Waba for a great fresh delicious chicken taco and a 5 piece dumpling. It was so good. The girl at the window was so kind and helpful and it made all the difference. You won't be disappointed. 11:14am on 2/2/24 read more

Very unprofessional service, Not sure if he's the owner or just the manager but my 15 year old stopped by for lunch yesterday and apparently her card was declined, she asked if he could please try it again, and he loudly in front of other customers said "NO, DECLINE IS DECLINE" She of course left, went straight to Starbucks and used her declined card that worked just fine. The issue here is that I made this comment to an old employee of this waba grill and she said that they've always had this issue with cards being declined. It's just Poor service that he wasn't willing to try her card one more time. It wasn't only unprofessional but also very rude to make someone feel uncomfortable and embarrassed like that! read more

The service is decent, the food is what it is. It's fast food. I have been going here since they opened and it was good. The staff keeps changing, this is an issue as what used to be attentive and felt caring is now more of hi, I'm here, what do you want? Even that doesn't bother me, I asked nicely for no waba sauce on my waba bowl and the counter person looked at me and said okay the proceeded to put waba sauce on my food. read more

Food was half ass made, tacos DID NOT come with all the ingredients shown in the picture!!! I asked them to put the sauce on the side they didn't and just said sorry! My soda was FLAT! Worse waba I have been to! read more

The food good but the service was terrible the hispanic lady with a blonde ponytail was very rude to me and had her children running around the kitchen and spitting water all over the place one of them even grabbed onto me while i was waiting for my food. read more

Chicken was still pretty raw was only able to eat the rice. Was not gonna go back for replacement just took it as a lesson to never eat here again.Staff was friendly but the restroom is disgusting. Employees using this restroom and then handling food if I would have seen restroom before ordering I would have skipped ordering. read more

Food is really good here never have a problem the new Thai tea is not good tho and I was so excited but it was a let down

Food is very good. It's in the sauce. Very convenient location with a lot of parking and has a drive thru. I always order online in advance cause food does take a while to make since it's made to order. Food has always been consistent. Order is mostly made accurately. They did make a mistake on my last order by not adding the extra meat I ordered. Reached out online about it and the manager/owner reached out to apologize and offer a refund. I understand that people make mistake but the customer service was outstanding and they took accountability. That is always appreciated. read more

Went here a couple nights ago. Good service and pretty good food. I ordered Waba (steak and chicken) over white rice. You can choose from brown rice, white rice, and veggies! The sauce was a little sweet on top. The portions were big and affordable! Potstickers were not good :( They were soggy and unpleasant. Overall pretty good experience and I would come back! Rice Bowl 8/10 Potstickers 4/10 Service 10/10 Cleanliness 9/10 Price $ read more

WaBa Grill - Waba Bowl - Fast Food Near Me - Castaic, California

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Love the food at this place salmon is served and chicken well cooked the chef knows his stuff

GROSS ME OUT - YUCK This place is the shits, I've been to other Wabba Grillls - nothing like this spot. It must be the water or air they breathe but man my dogs food looked better then this The only reason they didn't mess up the drink , is be at it came out if the soda fountain machine In other words- keep driving past here read more

My kids love their teriyaki chicken bowl over rice. Food hot to order. Their condiments section were clean and had plenty of fresh green onions. Staff at this location were friendly and engaging. read more

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Love it, always satisfied. Their food is amazing. But sometimes they slack a little to long to get your food but it's good never had an issue. Only just the wait takes pretty long 30-40 min and thats drive thru. read more

The staff was very friendly and helpful, and had a smile on your face and goes a long way with me

I had a horrible experience at this waba grill location. A cashier named Ari was very rude and disrespectful towards me ,, and her kid, (im pretty sure), poured soda on my leg. Food was raw and undercooked read more

worker was VAPING while working at the front, proceeded to touch my food after hitting it in front of me. disgusting.

Waba Grill serves healthy food at a reasonable cost and it's almost as convenient as a fast-food joint. They offer rice bowls, rice and veggie bowls, plates, and salads. You select a protein: chicken, beef, salmon, shrimp, or tofu. The most common item is the chicken bowl and that's what I ordered. The chicken has an even amount of teriyaki sauce on top. The chicken bowl comes with dark meat and you can replace it with white meat for an extra cost. The dark meat chicken was good and moist. The chicken is much better than Flame Broiler's chicken. An issue I have with the bowls is that they only come in one size. The staff was very friendly. Everyone made an effort to make sure that we had a good experience. It made our quick dining experience much more enjoyable. read more

WaBa Grill - Chicken bowl - Fast Food Near Me - Castaic, California

Really surprised and disappointed. I've been to other locations so I was expecting way better. The floors were so disgusting and dirty. There was literally dried sauce all over and up the bottom of the door. It obviously has been there a while. They were understaffed. Plenty of cooks and people in the back but the girl up front needed help. And someone needed to clean the lobby and tables. They were dirty also. My food took forever to be ready, maybe because it sat for about 10 min until I finally went and said something. The salmon portion was a very thin piece of fish . It all tasted ok, I was just so turned off by everything else... I doubt I will be back. read more

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Order for pick up and still waited 45 minutes at the store, it wasn't even busy, and they were confused with my order as well

Absolutely delicious food and a better alternative to fast, greasy food. Not as quick as fast food, but that's probably a good thing. read more

The bowl was so good. So much flavor and big as well. The pot stickers I would pass on. Frozen item no flavor. Sign up the their website and you will get a free bowl. read more

Brenda D according to the receipt didn't appear to know what she was doing. They didn't return my credit card, I had to ask for it, the last time my credit card was not returned promptly the card was hacked at a different restaurant and purchsers were made. Gave them a 1 years ago and a 1 this time. read more

Really healthy food, served quickly, by friendly workers. Great selection, including wild caught salmon, at reasonable prices. Clean place, unisex bathrooms, pretty convenient access if you know where you're going, so figure it out beforehand and check it out. Relaxed policy on loitering, another plus! read more

Good food and great service. Fast food very tasty but healthy version. Will be back.

Amazing food. Amazing staff. A great place to eat. The food is always served fresh and quick! I usually go for the rib eye steak plate. . Can't recommend enough. My new addiction! read more

WaBa Grill - Steak plate - Fast Food Near Me - Castaic, California

Finally tried WaBa Grill. Very disappointing I had salad with "special house dressing" it was a tub of ranch. The lettuce was so dry I could barely eat it Others in my party had bowls and although tasty they were very saucy and salty. No veggies in the bowl, just rice and meat - so much for a healthy alternative read more

these guys always hook it up and give me great portion sizes, great location being next to the gym too. who wouldn't want chicken rice and broccoli? whenever i order online, everything is made very quick. awesome service, well managed! read more

Disgusting people and food. My order was missing items and when we called to explain Edwardo was rude and said "there's nothing I can do about it". He then used profanity. Customer service is disgusting! The little food we received was disgusting! $65+ for what was supposed to be 3 dishes and was NOT, missing items! STAY AWAY!! read more

Yum! Affordable, quick, and tasty. I recommend coming here if you're into meat and rice/ veggies. They also have tofu bowls. Meat selection is large: steak (beef), chicken, shrimp, salmon. read more

WaBa Grill - Seating area - Fast Food Near Me - Castaic, California

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