The Stevenson ranch location is awesome! The staff is awesome. The sandwiches are great . We love the 56 and we love the kids meal with turkey and provolone read more

This is regarding repetitive ignorance on online order for my subs. I always ask for extra lettuce with Mike's way , but they never look at the customization. Now I know why people order at the store. I am sick and tired of workers cutting corners. I will have to try elsewhere. read more

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This location is fantastic! They move quickly without sacrificing the quality of each persons sandwich. I will say the amount of meat and cheese seems like the slices are paper thin.. wish they were a little bit thicker. The workers are always friendly, and make sure to get your order correct! I order gluten free sandwich and they are diligent about cleaning the board for me and asking if it is an allergy! Store is small, more of a grab and go situation but you can sit there. read more

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Every time I come here I am consistently let down with the quality of food I receive. To make matters worse, I have reached out to Jersey Mike's customer service multiple times & never receive a response back. So, I think it's safe to say this is the last time I will be returning here as I do not feel Jersey Mikes as a company values their customers or the quality of food they are serving. Food: As mentioned above, I have consistently been disappointed with the quality of food I have received here. Today, I ordered a #13 on Rosemary Parmesan Bread that initially looked ok until I took the first bite. The bread was extremely stale & old tasting to the point that it was inedible & had to be thrown out. It's super unfortunate too because they have clearly raised their prices so you'd think at bare minimum their food quality would also rise but instead has only lowered. Too many times I have come to this location only to leave completely disappointed. If you're looking for a good sandwich I highly recommend going somewhere else. read more

Jersey Mike's Subs - Sandwiches Near Me - Stevenson Ranch, California

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Nice being able to see my sandwich made right in front of me. Number 17 is for me. I get it without the peppers and onions.

Usually fine food and service but I just picked up an order and an employee by the name of Joe, manning the station right behind the cash register, just looked me in the eye and continued to work on his tablet. No smile, no greeting, no "someone will be right with you". Nothing. I am so sick of this terrible caliber of customer service. The back of Jersey Mike's bag says that they are "all about friendly service". Fortunately, a nice young lady did eventually provide that friendly service, but if Joe can't greet or acknowledge customers that are standing at the cash register, clearly in need of service, then I don't understand why Joe is working there at all. read more

This location is close to my house which makes it very convenient to order in the app then go pickup the orders I don't like it when it's busy and I have to wait to pick up my order - I prefer it how they had it before where to go orders were on a table and you picked it up My favorite right now is the veggie cheese sub read more

I had such a pleasant experience today at this Jersey Mike's location. I got a #5 regular on wheat and of course it was delicious, but what sets this location apart from others is the staff (Ian & Autumn) The store is super clean, and I was greeted as soon as I walked in the door. There was a person in front of me and the crew member (Ian) acknowledged me and told me he would be with me as soon as possible. I highly recommend this location and if you have Ian or Autumn helping you, you are in for a treat! read more

Is it only me or are the giant sandwiches shrinking? They are no longer giants, more like half the size of a giant sandwich now!

The sandwiches from here are fantastic . Great bread, meat & fixings. Way better than hook n ladder

Disappointed with food items " the lettuce and tomato " After having 102 degree weather, stood in line to place my order. Noticed 5 staff preparing and not one notice the poor condiments especially the tomato full of juices in tray. I proceeded to place my order hoping I can enjoy my sandwich and sure enjoy the lettuce was stale and tomatoes were rotten. So disappointed after spending $ and tip. Mgmt should eye the counter better as well as schooling young staff to slow down on preparation not drowing the oil and vinegar or seasoning. Slow down on speaking, theres no rush. When one says light or enough then stop pouring. After I said it the customer said the same thing. These young kids are mentally programmed and need to listen to human directions. Pay attention to detail including condiments. I'm better off making my own for less price and more quality. Won't be back there any time soon read more

I have been there twice this month and my experience there was horrible They tried to play fake-nice but you know when you're being treated differently based on the color of your skin They are so RACIST!!!!!! read more

Jersey Mike is usually pretty good, but today I ordered for my daughter and I from Doordash and the order was COMPLETELY wrong... it had my name on the receipt but instead of two tuna subs, I had one ham ( we don't eat ham) and one chicken with a ton of jalapeños on it, so couldn't eat either, didn't even get the drinks right... ordered two ice teas and got a bottle of yellow Gatorade. So the whole lot went into the trash. Thanks guys. Appreciate the care and attention you DIDNT take with my order. Fortunately dordash refunded me. But come on Jersey Mike's , where's your quality control?? I don't think I'll be ordering from you again for a while. read more

This location is getting skimpier and skimpier with their meat portions. The last three times I've been there, I was so disappointed in the sandwich quality.. especially for the price! I won't be back here unfortunately. read more

Jersey Mike's Subs - Club sandwich - Sandwiches Near Me - Stevenson Ranch, California

The line grew quickly and Odet handled it with grit and grace. She proactively reached out to the line to get their orders before they got to the front. Thanks Odet read more

My family and I have had the same experience 2 weeks in a row. The service was terrible. They could not get our order correct, they mix up the bread on the top and bottom of 2 sandwiches because they were too busy talking to each other. The second time, they were hollering over the counter to their friends, had zero customer service, never said thank you, we had to repeat our orders multiple times. There was no management both times. We have gone to this restaurant for a long time and I have never seen it this disorganized and poorly run. read more

Over the past 5-6 years, I have placed several fairly large catering orders for the UCLA Alumni Band from the Stevenson Ranch location. They always do a great job. I want to give a big thumbs up to the staff at this store for their handling of our 100 sandwich order (giant size sandwiches) that I picked up at 10 am yesterday. Because of the size of the order and early pick-up time, they began preparing the sandwiches at 5 am. Our band members always enjoy Jersey Mike's sandwiches when we perform before football games at the Rose Bowl. Thank you to the staff at the Stevenson Ranch location for always doing a great job. Much appreciated. Go Bruins! read more

My son generally frequents this location, but this week I ordered Take Away sandwiches for all of us. I decided on the Big Kahuna #56 (cheesesteak with grilled onions, peppers, mushrooms, jalapeños, and extra cheese), I got the giant which is $15.25 currently for this sub...yes I was hungry. The sub was picked up and it was worth the money to me because the sub was hot and delicious. One thing that keeps this from getting a full five stars is that you can't enter the Jersey Mike's secret menu items from the app or website. In this case, there is a secret menu for the Big Kahuna that is called the #99 which is the same sandwich but with chipotle mayonnaise on it. You can't add chipotle mayonnaise at all. So if that were improved I guess I would rate it 5 stars since it was a good sandwich. read more

Jersey Mike's Subs - Number 56 The Big Kahuna. - Sandwiches Near Me - Stevenson Ranch, California

Terrible customer service! I ordered a tuna sandwich and about an hour later my stomach was upset. Next day , I was vomiting , chills, fever , had the worst stomach pain for 3 days. I called the store to let them know and they said they would let the operational manager get in touch with me. The same person I spoke to called me back and said he would give me a refund. It's been a few weeks and I still have not received a refund nor did anyone call me back !! Do not order tuna from this place it's not the first time someone had food poisoning from the tuna !! read more

There is nothing more disappointing than placing an order to go for something you've been craving for and getting home to find they gave you something else. I ordered a Portobello mushroom and provolone cheese sandwich to go. I drove 45 minutes to get home, hungry and with high expectations I opened my sandwich only to find they gave me some kind of Phili meat sandwich. I don't eat meat...reason why I ordered a mushroom sandwich. Needless to say...I won't be back to this poorly run joint. read more

I basically ate tasteless Styrofoam shaped to look like a sandwich. The only reason they tell you make it ,"Mikes way" is to give the Styrofoam flavor. Since I did not order it like that, the only thing I tasted with flavor was the lettuce. Why? Because 90% of the sandwich is lettuce! Tie for 2nd place was the bread and tomatoes. The ham was cut so thin I almost got a paper cut.Take your money go anywhere else. The clown who owns this place, thinks we're clowns too. read more

Jersey Mike's Subs - Your printer paper is thicker than this ham. - Sandwiches Near Me - Stevenson Ranch, California

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Another great Jersey Mike's location. I went in around 11:30 on Thursday and it was already pretty busy, luckily I was not in a rush so I wasn't worried about a wait but they had a ton of employees working full speed to accomodate the guests. I ordered a regular Italian with turkey instead of ham and a regular pastrami, both on parmesan bread to share. I was surprised to see how fast the food was prepared considering the pastrami and onions had to be grilled! I got a drink, filled the cup, sat down and my pastrami was ready! Both sandwiches were, as always, very filling and piled high with meat and toppings! The Italian is my favorite and the cold cuts are always great especially since they are sliced fresh. The pastrami was juicy and tender but it seemed a bit saltier here than normal. Overall, happy again with Jersey Mike's! read more

Jersey Mike's Subs booth at the 2024 Taste of the Town was amazing and the sandwiches were yummy. Really nice that they are involved in the community and support the Child & Family Center annual fundraiser. read more

Jersey Mike's Subs - Taste of the town 2024 - Sandwiches Near Me - Stevenson Ranch, California

Very good and fresh and close by Sorry I was to hungry to take a picture of it my boy's was visiting me I made breakfast for them but by pm hungry again. Our sandwiches were very tasty and feeling. read more

Clean, courteous, & quick service! The ingredients are always fresh and flavorful. Our favorite is the Super Sub with provolone, ham, prosciuttini, and cappacuolo Mike's Way. It's convenient and our favorite neighborhood sub shop every time. read more

My wife and I really enjoy Jersey Mike's and we always get them Mikes way. We called in an order for pick up and it was ready at the time that they said. My wife got a turkey sandwich and I got an Italian. We drove home and started eating. My Italian was extremely bland. I asked my wife how her sandwich was and she said "to doesn't have any flavor"! This was the first time this has ever happened and neither of us know why. I added a lot of pepper with a little salt and at least it was worth eating. Jimmy John's has more flavor and I never in my wildest dreams thought I could ever say that comparing them to Mikes. I feel we just wasted $20. read more

Good food, good service, nice music. They also have me a free drink I think so that was cool!

I don't like leaving negative review about restaurants but this one is the worst customer service I ever been too. Today I went in to get a sandwich which they are very attentive to customers but no they did not even bother to have one of their cashiers or someone else to asked us what we wanted. They just kept with their conversations. Not to mind you the one who said who was in charge taking our order and cutting was the only person who can write up our ticket. I am sorry but if you want good ratings stop hiring high school kids who has a bad attitude and gives people a dirty look when asking if there was anyone else to help us out. read more

Best Jersey Mike's I've been to! They nail the recipe and don't skimp on anything. My favorite is The Veggie. Great portion sizes, plenty of cheese and dressing. On top of that, they are friendly, curious, and clean. Great team. 10/10! read more

I came in and I was obviously having a really bad day and Holly tried to give me a sandwich for free, and although I refused, the offer really made everything feel so much better. Bless her kind soul!!! read more

Terrible experience, order a tuna fish sandwich last thing I ate that night. Next morning woke up food poisoned. Throwing up all day. Had to call off for work. Haven't been sick in years until yesterday. 0 stars read more

Enjoy a good sandwich here and there from these guys. Lil pricey so I tend not to have it to often.

It seems like every generation takes a turn with a different sandwich spot. When I was growing up it was Togo's and Erik's Deli. Jersey Mikes does an awesome job and is a great addition to the sandwich options. I'm weird and I love their tuna sandwich. Call me crazy. Only thing that you should never do with Jersey Mike's is wait to eat your sandwich - bread will rapidly get soggy if you get vinegar and oil. read more

Always have fresh food! Super grateful and Thankful for the night crew tonight. Letting me order a few sandwiches right before closing!

I love their sandwiches especially the Big Kahuna. Bread is freshly made and very tasty. I like the service too.

This used to be one of the best locations.We've been in the area for 8 years, and have come to this location at least 6 times a year. I was in there 2 days ago to pick up an online order, which said 20 minutes. I showed up and spoke to one of the staff,( who looked 15), and she said your order is coming up.Waited another 10 mins, as I noticed many people coming and going. It took much effort to get any of the "young ladies " to pay any attention to me, till I needed to raise my voice embarrassed as it was to get her attention. Finally another person handed her my order which I overheard that it's been sitting there for 15 minutes. I will not return to this location again, unless upper management makes some changes. read more

I went in to order, I had been there before. Dinning and sandwich making area, must have had 6 dozen flies. I felt bad for the employees, I asked what was going on. They said it was because the customers were leaving the door open. I couldn't order it felt unsanitary. read more

I love ordering from this JM. The staff is always quick, efficient, and friendly. The sandwich is always perfectly made. Megan took my phone order last night. She was super helpful and very kind over the phone as well as when I walked in to pick up. Thank you, Megan! :) read more

This team was phenomenal. They were friendly and extremely efficient with such a busy period! Plus the sandwiches were delicious. Great experience! read more

Lots of variety , fresh, and a great value. Always clean and pleasant employees. Conveniently close to home. Has a delicious secret menu.