One star. I walked in today with only one customer ahead of me. The employee took her order, then immediately started training a new hire while I stood there waiting. Ten minutes went by and no one ever acknowledged me or took my order, so I left without ordering. To the owner: training new staff is important, but not at the expense of customers standing right in front of you. Take the orders first, get them made quickly, and train during downtime. If you can't serve the customers you have, the new employee won't have any customers left to serve. This is supposed to be fast food. I won't be back, and I can't recommend this location to anyone until the priorities here change. read more

Service is really friendly. The Italian sandwich was well prepared. Everything fit perfectly inside the bread. The interior is nice and clean. I want to say that this is my first time eating at a jimmy johns and it was a really great experience. Oswaldo provided the best sandwich ordering experience. read more

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First sandwich of the new year and it did not disappoint! This location always loads up the ingredients and never gets my order wrong, even when I order through the app which I really appreciate. This time I went with the #5 Vito and a side of their kickin' ranch chips. Everything tasted fresh and flavorful, and the chips were the perfect addition. I also love how many customization options the app offers. They really give you the freedom to make your sandwich exactly how you want it. On top of that, I was pleasantly surprised with a free birthday sandwich reward through their rewards program. I highly recommend signing up if you haven't already. The store itself is clean, and the staff is friendly and efficient. Overall, a great experience from start to finish. read more

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This is my final time here. It's really getting worse and worse, and idk why I keep paying for incorrect food. On Wednesday I stopped to order a Giant Lulu, a bag of salt n vinegar chips, and a drink WITH THE AMAZING HOSPITAL ICE PELLETS in the soda machine, and some oil and vinegar on the side for $30!!!!!! But I'm splitting it cause it's plenty for two and better be for $30 with nothing fancy extra. (The thing is with Jimmy John's, they have a strange flavor synergy with their fresh white bread and umami of their deli turkey, which gives a real "comfort feel" from their sandwiches and that's the only thing keeping me coming back, but alas, THEY GOT MY ORDER WRONG!!!!!!) Question????? Why did they put Cesar dressing on my sandwich and in the containers on the side????? HOW COULD $30 be in play for such an odd error of no vinegar AND oil, but one completely different sauce with no double checking or reading of anything but wrong for $30..... This really made me sad. This is 3 out of 4 of my last times here. No more paying for this foolishness. I have been paying for errors for too long, and now you're asking restaurant prices. R.I.P. Jimmy John's, you will be missed, they just consistently get the simplest things wrong despite their kind dispositions. read more

Finally a try of anything from Jimmy John's. My wife brought home and shared half of a Caesar Salad Wrap with me. Fresh ingredients was my first impression but somehow, less and less satisfying with each bite. And the garlic & herb wrap didn't leave the best taste in my mouth. Should I ever try Jimmy John's again it will definitely be one of their subs. read more

Jimmy John's - CHICKEN CAESAR WRAP - Sandwiches Near Me - Valencia, California

Food was great, and they're freaky fast! The French bread is really good and the ingredients are fresh. I would also recommended getting your sandwhich toasted. read more

Please take a look at the picture of this slim sandwich for 8 dollars. I asked for mustard and mayo, and she would not put it on the sandwich.She said, I can give you a packet. I said, can I have a couple pieces of onion?And she said, no, it doesn't come with anything except meat. read more

Jimmy John's - 8 bucks for this. Ridiculous. - Sandwiches Near Me - Valencia, California

Picklewich is my go-to. I'll stop going when it's no longer available. Bomb dot com iykyk read more

I come here often Best sandwich in town always made fresh and bread is fresh and many choices !! The service is always great !! Oswaldo helped us he was efficient and made our meal perfect Hurry get down there they gave every size and chips, salads It's a goldmine !! You can do take out or eat there in there comfortable and clean environment You will enjoy your meal ! read more

Omg. Talk about shrinkflation. My small sandwich was $15 and I asked for extra turkey and got like 2 slices. Going to try habit now... read more

Ordered online and came to pick it up. Accidentally grabbed the wrong order, was super apologetic about it and they were so rude. Especially the guy in glasses. I've worked at Jersey Mike's for years before I went to school so I know how annoying it could be. It's happened many times it's frustrating, just re do it. Not the end of the world. We were literally the only people in there, they were just standing around. Also sandwich was mid. All I tasted was bread and cheese. Subway is way better and I don't even like that place. read more

Would give it zero stars if I could. Worst experience from a Jimmy John's franchise at the McBean shop in SCV. Sandwiches had very little meat and the wrap did not have extra chicken as requested, with minimal lettuce and missing ingredients. Also app does not allow the "free combo upgrade after 2pm" even though it was 6pm. The employee said it was "tricky" to get the upgrade in the app and didn't honor the upgrade with my order. read more

Jimmy John's - Roast Beef #2 - Sandwiches Near Me - Valencia, California

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First time there tonight. Probably my last. Ordered a beach club. Bread is super hard... not soft and fluffy and then they forgot the cucumbers AND they smacked some fake ass avocado mush... that was between 2 pieces of cheese... it made the sandwich so rancid. I'm very disappointed. read more

Jimmy John's - Looks like baby you know what - Sandwiches Near Me - Valencia, California

I've never been to a Jimmy John's and stopped in here desperate for something to eat. I hadn't eaten in a while due to a health concern I was dealing with and the employee was kind and helpful. He made the sandwich quick and it tasted great. The location was quiet and clean. The sandwich tasted good and the chips were well presented and stocked. I would come back here again. read more

Jimmy John's - Part of the seating. - Sandwiches Near Me - Valencia, California

Ordered a tuna sandwich online for pick up through their website today, after picking up my sandwich and getting home, I realized my sandwich did not have any tuna on it. I gave them a call to let them know, and they immediately had a new sandwich DoorDashed to me and even threw in a brownie. She did not even hesitate to make the situation right, that is what I consider fantastic customer service! It's also my first time trying their chips and wow, delicious! read more

Asked for the roast beef and ham but minus the ham and substitute salami instead. Every sandwich place I've been to ever does not charge to sub a diff type of meat. Got charged here. Will never return to any Jimmy John's again. read more

Jimmy John's - Charged for meat substitute. - Sandwiches Near Me - Valencia, California

Walked in at 7:30 pm for dinner with the family. The worker told us they close at 8 so if we were going to order extra it had to be before 8 pm. Okay cool we will be exact with our order and try to out by around 8. My brother and his fiancée received their turkey Tom's with no meat. We told the worker and he fixed it. But he seemed more concerned with leaving on time than actually providing service. 8:05 were packing up leaving and trying to get the kids mess cleaned up. The worker literally started shutting the lights off on us and flickering them so we would hurry and leave. So rude. We probably won't be back to this location. read more

Visited the McBean store many times and noticed after a while that the ingredients became less and less. I often would sit in there and eat, but since second week or so of August, the air went out and it's ridiculously hot in there and the owner doesn't seem to care about its customers that want to come in and sit. I am going someplace else and not going to suffer in their hot store. read more

Although this one is located in the neighborhood, the service could have been better. I ordered three what I thought would be all sub sandwiches. To my surprise I received two subs and one tuna on regular slices of wheat bread. I was not informed that the tuna sandwich would be on a different type of bread. It was packed too thick on regular bread and the olive oil and vinegar made the sandwich very soggy to hold. It was definitely not worth the $9.99 price. The other two sub sandwiches according to the other two individuals were just okay. Total $33.05 for sandwiches we all three just ate half because we were hungry. We all threw away the 2nd half. Unfortunately, neither of us enjoyed the sandwiches. should you go to that location to order what you think will be a sub sandwich make sure to ask to look at the bread type. It comes in. They'll ask you if you want white bread or wheat bread, not much of a choice either and if you say wheat, just know it's not a sub sandwich type of bread. read more

My brother brought me a sandwich from JJ, idk what it's called, i'm not familiar with their menu items, but whatever he brought has NO taste in it..Like a plain sandwich with ham, lettuce, tomatoes, and some sauce..Although there's a ham but tastes fishy..Idk maybe other items taste better, but not what he took..Idk, i didn't like it any bit.. read more

They continue to add avocado spread to our slim #6. I'm not sure why this mistake continues to be made at this location.

My first experience with JJ was in Atlanta. I couldn't believe how good this sandwich was. The Granary Square store is pathetic in comparison. read more

Placed my curbside order on the app with ample time, added some extras and "freebies" none of which were on the sandwich (drier than a Popeyes biscuit by the way because it wasn't how I ordered it) - arrived 15min after placing the order - checked in for curbside - WAITED another 10-15 minutes as I watched through the store front glass, what I later learned to be, the only two employees having a union meeting in the customer dining area. I walked in and asked about my order, they pointed to it (it was sitting there the entire time) and I asked "you guys don't bring out curbside orders anymore?" The employee replied, "someone must of thought it was an in store pick up" I said "it says CURBSIDE in big letters on the receipt", he replied "Well anyway thanks for coming!" I placed my order at 2pm 9/26/22 read more

Jimmy John's - "Curbside" - Sandwiches Near Me - Valencia, California

Hard as a rock bread. Owe me refund. Ripping off online orders by giving old hard bread. Not okay read more

Jimmy John's - Bread hard as a rock. They owe me a refund. Your ripping people off and intentionally getting rid of your old bread with online orders - Sandwiches Near Me - Valencia, California

I usually get very good sandwiches from this jimmy johns but on friday went to get a tuna take out and when i got home it was mostly lettuce and it was a giant sandwich read more

I now know why this place only has 2.5 stars. It sucks. Go for a simple ham&cheese and ask for extra ham and cheese. They changed me and I have no issue with that. I got home and opened sandwich and no extra meat or cheese. I called to complain and the young lady just says I'm just going by Corp policy to add an extra slice of each ham and cheese. More Corp greed instead of trying to satisfy the customers. read more

Sandwiches are good smells are free Value hard to say in line with subway. I like flavor better read more

Jimmy John's - Vito - Sandwiches Near Me - Valencia, California

After pining after Jimmy John's sandwiches after discovering them in the mid-west, I'm thrilled they showed up in Southern Cal. There aren't a lot of vegetarian options, but I'm an expert at customizing the vegetarian sandwich with the provolone cheese, mustard and Johnny's peppers of my dreams. The hollowed out French bread is good. Service is quick, and sometimes I just need me some Jimmy John's! Now if only they would connect with the delivery services and bring a sandwich to my house, it would be game over! read more

Jimmy John's - Cheese sandwich I couldn't wait to eat before photographing. - Sandwiches Near Me - Valencia, California

When did Jimmy John's on Friday morning? Got the 599 sandwich they asked me If I wanted cheese and I said no, and then when I got home, they charged me for cheese I like a refund, please for two freaking sandwiches read more

What happened to this place? Sandwich was made totally wrong and workers today had attitudes. Sorry to make you have to hop off the counter at 1230pm to make a turkey sandwich! Asked for NO mayo. Got extra mayo. Yuck. Asked for extra cucumber, did not happen. 1 thin slice of turkey. Normally, there are at least 4 slices. C'mon, these sandwiches are not cheap! No signature oil came on top of it. The oil is what makes it so good! The bread was delicious but I had to ask for whole wheat. I am fine with that but the other things are not so forgivable. As well as the 2 inches of lettuce on it to mask the lack of turkey meat. It had been many weeks since I had been able to come here, had been looking forward to it. Now, if in town, will drive further to the other location. read more

Workers are so nice and the food is so good. The food comes out quick and is still so good.

This is my favorite sandwich shop. I wonder why the reviews are so bad? Their Italian subs are the best! The bread has a crunchy shell like a French baguette. So buttery. So much meat and cheese inside. The beef sandwich is also great. read more

My sister and father ate here on 3/29/23. My sister asked for bacon on her sandwich for 2 extra dollars. When you pay for something you should get it. My father overheard talking about not leaving a tip! Did she get the bacon on the sandwich nope!! What are you getting paid for, to make sandwiches right? Are you performing anything special for that tip? I don't think so. Bad company policy with the tip option cause you lost 3 customers. Shame on the sandwich employees! read more

I tried to walk in to order at Jimmy John's today but was stopped at the door and told they were "too busy and not taking any other orders." That was fine, the girl was nice. But it was a little weird they would turn a customer away instead of just asking me to wait longer. I walked away, got my kids lunch at Dink's and then was planning on ordering online for delivery when I got home. When I downloaded the app and tried to order for delivery, I found out my address is outside of the service area. That's fine too, but I called Jimmy John's to ask what their delivery area radius was. The guy I spoke to was immediately rude and unhelpful. I tried to tell him that I came in earlier but was turned away and he was defensive, sarcastic, and had a mocking tone. I asked if he was the manager and he said yes. He suddenly said to let him know if there was anything else he could help me with, and I asked for the name of his supervisor and he hung up on me. I called back, the same person answered and put me immediately on hold. Just "Jimmy John's, please hold." I waited on hold 5 minutes, hung up, called back, and spoke to a girl. I asked for the manager. I was again put on hold, then spoke to the so-called manager again. I tried asking for his supervisor's contact information. He kept laughing, making jokes, being super mocking and unhelpful. He said he was the general manager and did not have anyone above him. He said, "Ohhh you want to speak to Jimmy John?! He's in Chicago." It almost seemed like he had an audience and was making fun of me. Like he was getting pleasure out of our interaction. Then he told me he "didn't have his supervisor's contact information, but if he did, he wouldn't give it to me." The whole thing seemed like a game to him. It was really frustrating and upsetting. I told him that during the entire situation he was being a complete asshole. He started raising his voice to me and then hung up on me. I was mildly upset about not being able to order in store when I went in today, but now I am extremely upset to have been treated this way. I called the other Jimmy John's in Valencia and was told that the manager's name at the McBean location is Justin, so I guess that's who I was speaking to. I will not give my business to this Jimmy John's location again if this is the way the general manager treats their customers. read more

Came here for a quick lunch with a coworker after running some errands. I ordered a Vito as an unwich with some modifications, including no tomato, add jimmys mustard, and hot peppers. Got my order and headed back to work. Opened my order to find it was covered in mayo. Which was weird since the Vito does not come with mayo and I definitely did not mention mayo in my order. And it wasn't something I could just scrape off, it was literally COVERED in mayo. I work down the street so I called and asked if they could fix the order and deliver it, since my food was inedible. They couldn't locate my order (I threw my receipt out thinking I wouldn't need it) but finally agreed to remake it and deliver it. Delivery driver showed up and was very kind. However, I opened it up when I got back to my desk and it had tons of tomatoes and the meat was greyish. I threw that one out too. My co worker also threw her sandwich away, as her turkey made her stomach sick after a few bites. Needless to say, we both wasted money and were still hungry. Definitely won't be back. read more

Sandwich was great. This was my first try. I will be going back at the spicy. Italian sub is fantastic. I look forward to trying all the others. read more

That Vito Sandwich is my favorite. They've recently added new side items the devil egg potato salad and brownie are my go to sides. Love stopping by after a bit of errand shopping in this plaza. Good service and ambiance. read more

i had the #6. it's their idea of a veggie sandwich. mostly shredded lettuce & their incredibly bland bread, 3 thin slices of tomato & 3 this slices of cucumber. also, see the photo. they have the most incredibly juvenile graphics in the restroom. juvenile humor is often funny ie; fart jokes, etc... but their restroom graphics are devoid of any humor. read more

Well I've eaten here quite a bit to-date and I gotta say, the staff are stellar, the sandwiches are the bomb dot friggin' com (especially that bread) and although the prices could be lower, I'm never disappointed for eating here. Great job, Jimmy John's! You've earned your 5 Stars from me! read more

First time ever at a Jimmy John's. I ordered a sandwich and it was very tasty. The staff was super polite, my order came out fast and the location was super clean. Will def come back to try other sandwiches. read more