I came in and had the greatest burger I've had in a long time, habit never disappoints and Eduardo was super kind and gave my daughter her first charburger!! Thank you for being awesome!! read more

Out of all the Habbits I visit this is by far the best one! The employees are extremely nice and they take care of you! Every single time they deliver my tray to my table. It might be because I talk to them all and I visit so much they appreciate me which is why they stand out. The store is always clean and the condiments are always stocked! The front person works very well with the cooks and o have never had a wrong order or meal! I give them a lot of respect as they work very hard. I also see them treat every customer the same! Every customer get A+ service. There is one front person...a chubby girl, Hispanic who seems lazy, never turns on the drink machine and when I ask her if they have a certain thing she tells me she's tired or it's too early and she will get to it when she can. It's a bit off putting to be honest! She is the reason for the four stars instead of the five star review! Plus the $10 dollar deal is absolutely the best price in town. Times are tough these days and because of Ha bit and their $10 dollar deal it allows thousands of people to afford to eat! Plus it's a lot of food and taste great! Keep it up Habbit! read more

We ordered by Uber Eats and let me tell you all the food was cold. To top it off there was no utensils with my order. Bag was sealed so it means the restaurant failed to place silverware in my order. Our order consisted of a cold burger, cold fries, and a cold salad (oh wait) the salad is fine to be cold! But this is crap. Update: Came back to edit my review to a 1 star. My salad did not have any corn! Omg last thing we ordered a drink and did not get it!!! read more

See all

Genuinely the worst service I've ever experienced at a habit burger. I made two orders and was given the first one. It took them 20 minutes to realize I had two orders and still needed the other. I asked multiple times how long it would take, and they said they were working on it. Finally, they admitted they hadn't even noticed the second order. The young woman behind the counter was extremely rude as well. I won't be coming here again. I genuinely need to think twice about who you hire because this was the most unprofessional location I've ever been to. I think I'm done with this franchise for a while after 10+ years of loyalty. read more

This Habit Burger experience was absolutely delicious! A flame grilled burger, piping hot onion rings and truly really good service! They got our order wrong and immediately remade it. Which was of course the right thing to do, but to do it with a smile and apology was greatly appreciated. A clean restaurant with regular fast food seating, a condiments section, and drink station. A good Habit Burger location with central parking as well. We will definitely be back! Cheers Yelpers! Xx read more

Habit Burger & Grill - Double Char with Cheese - Burgers Near Me - Valencia, California

See all

I've been to this location a few times and for the most part, it's a nice experience I like the habit because the food is always hot and fresh but it comes out fast. On this day my husband got a char burger which he said was fine. I got my favorite fried green beans which were crisp but soft inside. I also got a grilled cheese which comes with American cheese. If it's your thing, add some grilled onion. Yum! Last I added some chicken nuggets which are white meat chicken and super crispy. If you like lots of breading these are for you. If you want a grilled cheese or chicken bites, just get the kids meal. It's less than a dollar more than getting the entree by itself. But you can get a side and drink! Parking is plentiful but it's a full shopping center so you may not always get a close spot. No worries, it's a chance to get those steps in. :) read more

See all

Very disappointed with The Habit Burger Grill. My previous to go order was missing both my fries and onion rings, and it's frustrating paying full price when items are forgotten. It is not the biggest deal but when I contacted they did not even respond to refund my money back for the item or anything. read more

Convenient, reasonable price and counter service was nice. Ambiance was small place with classic rock music in busy commercial zone. Decent fresh veggies in the burger, but I think their burgers are burnt and too salty. I know they call them "char burgers" so at least they warn you. Once every decade or so I try them, but I try not to make a habit of it. read more

We used to frequent this location. The manager was on top of things and customer service oriented. Corporate made changes to the website making it difficult to customize your order, so now we go in and order in person. Since things have changed, they are frequently out of things other than burgers. in addition, the behind the counter staff has become almost belligerent and the opposite of customer service oriented. We will no longer go to this location. read more

I like their onion rings -- they're crispy and probably the best thing on the menu for me. Everything else is just okay. It's fine if you're already there, but the onion rings are really the only reason I go back. read more

The burgers are still pretty good, but it does feel like the quality has gone down a bit while the prices have gone up. It's not bad by any means, just not as good of a value as it used to be. Hoping it gets back to what it was because it used to be a favorite. read more

Went in for dinner last night. Like always the food was great. Will be going back in the future.

I never come here with high expectations as I know the food is pretty basic here for the most part. However, I thought I'd give this place a try as they just came out with a new chicken club sandwich that looked pretty good. You can imagine my annoyance when I got home & realized they forgot the bacon on my chicken club sandwich which is a key ingredient in any club sandwich. So, I can't really give my full thoughts on this order since it was made incorrectly. I will say though, the sandwich was at least decent & fresh tasting, I just wish they could have made it with ALL of the ingredients. I was also annoyed that my side of fries didn't come with a complimentary dipping sauce & that I had to pay 50cents extra for it. It's pretty standard for most restaurants to include a complimentary dipping sauce with a side so not sure why the habit doesn't practice this. I utilized their mobile app pickup option which was convenient & fast no issues there. Store location looked well kept for the most part & parking was easy. Ambiance is standard. Overall, frustrated that my order was made wrong as I feel like it was overall a wasted trip. read more

See all

Ordered a BBQ Bacon Char and there was a singular slice of bacon. Almost made me pay for more bacon when i asked. read more

Habit Burger & Grill - BBQ Bacon Char - Burgers Near Me - Valencia, California

Wow first time here and it was great! I ordered the ranch salad-yes they have salads, four different ones to choose from. I chose the ranch salad and added grilled chicken. So good with tomatoes, onion, cheese, cucumber and that yummy chicken. Of course the Habit is known for their burgers! Clean friendly restaurant we will be back! read more

Dulce is so "sweet". She treats us with kindness and respect. We eat at the habit daily. She and Eddie always solve any issues and keep the place spotless. We love the crew including cashiers Jessica and Anthony. The cooks rock! I do t know their names. Give them all a raise. read more

Place used to be great. Food used to be hot and fresh. I liked them so much that I used to rate them better than In&Out. In my opinion they are concentrating too much on online togo orders and not enough on the quality of the product. The last 3 times that we went in and ordered to eat in restaurant, the fries were cold and the quality of the burger wasn't there anymore. To top it off they now charge for extra ranch. We won't be back. read more

Seriously what happened to this Habit?? It used to be so customer service oriented and thriving, and now literally no one helps you or even greets you for a good few minutes of you just standing there. Happened to a few customers this week, it wasn't even busy, it was sad to see it so empty but then the customer service was seriously lacking. Asked for extra condiment which in the past was no issue at all and the worker said they would have to charge me , huh? Beverage area was dirty too.. read more

I LOVE Habit. Decided to go this particular location on the other side of town and saw a Habit regular, Jocelyne, she was on it! Refilling drinks, cleaning tables, bagging orders and she ALWAYS verifies and repeats everything back to you. This customer service is one of a kind! read more

The green bean tempura and ice cream are absolutely delicious, and the ahi tuna sandwich is one of the best I've ever had. Everything here is really tasty! read more

It was ok. I've had Habit before at a different location and somehow it was much better. This time the burger was just tasteless. IDK. Maybe I came at a bad time. read more

What in the world happened to the service here? We use to come quite often and never had any issues. Today we had a different story. The food and ordering of the food we had no issues. Most condiments were missing and they ended up giving us packets instead. The ice tea dispenser was removed for cleaning about an hour before closing. Before we left we wanted an ice cream cone. We stood in line for about five minutes without any help. So we just left. Mind you there were plenty of people near the register. And there were others behind us in line. Don't know if it was an off night but pretty disappointing. read more

Food all over the floors, dirty nasty filthy tables, broken iced tea dispenser, . No thanks, I'd rather eat somewhere where they take pride in cleanliness. Horrible service. Waited forever for my food read more

Granddaughter in town for the holidays. We decieded on The Habit Burger & Grill on Newhall Ranch Road. (I talked her out of Wendy's, lol!). We arrived around 1:10pm. When we entered we noticed the 'self serve' kiosks. (Gross and dirty) I was a bit taken back as I'd not been to this location in a while. I went ahead and placed an order the the Charburger meal, and I Cobb salad. I tried to customize her burger, but couldn't find the way to eliminate something on it, only to add to it, so we just got it as is. The floor was wet where a soda was spilled with a caution sign, but not mopped up for a while... We noticed that we would receive a text when our order was ready. About 10 + minutes later I looked down at my phone, and saw the text, although my phone didn't notify me. I looked and our tray was sitting on the counter. I don't know really how long it had been there. My Granddaughter took a bike of her hamburger and looked at me with a funny face. It was cold, no cheese and was soggy from the relish I guess. (No help from a team member when ordering where they would have asked her if she wanted the cheese). She didn't eat it. I looked at my salad, and was surprised to see it in a new type 'bowl', smaller made of square cardboard. (I had talked her out of Wendy's because I loved the Cobb Salad there). The lettuce was old and wilted, not chopped or presented like it used to be and it came with Ranch not the original creamy italian. There was maybe a few cherry tomatoes, chicken pieces, and a few pieces of broken bacon, a couple pieces of avocado and some new type cheese (never had that before?) I went and asked to the original 'creamy italian' and they said that it was discontinued. I don't know if this is change if independent of this location, but I will not go back here. Ya no! Yuckkkkk read more

See all

I used to LOVE Habit...but it's really gone downhill...they raised their prices and started adding additional costs like charging for extra dressings (and giving you smaller containers of the dressings then they use to have)...also, I always get the chicken sandwich and the last 3x I've ordered it, the chicken was very burnt...not tasty and the fries have been undercooked. They also used to have tropical ice tea ( which I've come in to get even when I don't order food because I love the unsweetened but flavored ice tea) So all in all, you're paying more and more and the quality has gone down. I don't think I'll be coming back. read more

Love Habit Burger but when you have to wait 20 minutes for a burger and fries makes me not want to come back. Management needs to staff the place better for lunch rush on Sunday. read more

I went here yesterday afternoon, and the service was really good. Everyone was very respectful and polite and the food there was great I loved that burger I got and didn't take a long time. Amazing customer service and food! read more

I was not thrilled with today's visit. First, the music wasn't appropriate and was too loud. Next, I ordered the Ahi tuna sandwich and the toothpick was pushed inside of the sandwich where it couldn't have been seen - until I bit into it. read more

I went to this habit the other day and they had amazing customer service. The workers were kind. They also got my food out quickly and the food was delicious there I highly recommend coming. read more

Went with a few friends an received great service and the food came out quick. The store was very clean and i'll be going back soon.

Marcia and Reese are absolutely top notch with their amazing customer service skills. Marcia knows my order now as well and is always ready to hand me my water cups, The restaurant is clean and everyone who works here have been nothing but kind and attentive. The food is always fresh and high quality. I come here almost every day for lunch. 10/10 read more

Habit Burger & Grill - Grilled Chicken on lettuce wraps with side salads. - Burgers Near Me - Valencia, California

Service was hectic and confusing, but food and refreshments were very good. The eating area was clean. Recommend the Chicken Sandwich!

I stated what I wanted on burger due to allergies, it came with everything I couldn't eat. I called to have them replace and was advised I needed to drive to location. I ordered on line because I can't drive. Customer service is horrible . read more

I went to the habit on 7/21 at the Rye Canyon location around 1230 pm. O waited to order my food, they asked me to use the self service kiosk. I did this reluctantly but complied anyway. To make a long explainatio shorter, I was charged but no food was provided.I asked to speak to the manager, I waited atleast 10 to 15. mins, he approached me with a rude attitude. He confirmed payment was received, and could not find the food. hestated he had been receiving lots of complaints, so I asked why there was no out of order sign. He rudely said that is not his problem. I offered several resolutions like to make me the food I had paid for or to refund the money. He was so nasty, I called the bank and they listened to his rude behavior. In the long run I never received food or a refund. He stated that he would give me a refund but it would take 3 to 5 days which I never received. I then called customer resolutions, the lady was very nice and reassured me that I would receive a phone call within the next day or two. Never happened. It isnt about the lousy 15 dollars but how Ia was treted. I choose not to pprovide tne managers name, however if management reads these reviews, they can figure it out by time and date provided. I can see I am not the only one on here complaining about this location- but I guess they do not care as long as people keep gong there. I would give no stars but that was not an option. read more

Love Habit, even my dogs love Habit. Spicy chicken sandwich with that sauce and coleslaw, some tempura green beans! Couple of patties no seasoning for the pups, good to go. Place is always clean, the people are friendly and will give you extra ranch if you ask. Ordering on line is uneasy for a quick pick up and head home. read more

Had a great experience with my visit yesterday. Food was amazing staff was friendly especially the cashier reese she was very helpful will be coming back I do miss the coke though pepsi not the best way to go read more

Every time I order online to save time, they always seem to not complete my order and I have to drive back to get the rest. Today they left out HALF of my order. I'm currently on hold and can't even reach them. Such a simple mistake, but wastes so much of my time... just do it right the first time please. read more

Great burgers but the recent switch from Coke to Pepsi products was a terrible decision. Gonna lose customers over this. Bring back the Coke and Diet Coke solution. Pepsi is terrible. read more

Had such a good time here tonight! The customer service was top notch and the food was delicious! Thank you to the amazing employees for a great experience and yummy food!! read more

I love The Habit, but this one had the worst service. 5 employees talking and laughing and taking their sweet time. When my order came out after 20 minutes, the lady put it in the counter and proceeded to walk off. Thanks for the notice!! Would never patronize this Habit but never had any issues at others. Best burgers around! read more