We knew going in that this was a "drive thru only" location, aka not your traditional establishment. What we didn't know was that they only have 2 bathroom stalls in total and that it's shared by the employees. As you can imagine, this isn't ideal based on location. The order itself was okay. Food was very tasty (more so than usual) but what annoyed me was that I placed an online order and when we picked it up (in a sealed bag) we were told it had everything we ordered. It didn't and we were missing the chik fil a sauce that we ordered and instead were substituted a "honey roasted bbq" sauce that no one ate and we ended up throwing away. read more

Love the food. Don't really love the outside ordering and sitting options on a cold and wet day. Three starts because I'm not really sure we will stop again unless it's a beautiful day outside. Is this something new for the brand or an experiment for the area? read more

I have mixed feelings about this location. While I'm happy to finally have a second Chick-fil-A in SCV, I'm disappointed by the quality and service they provide. I placed a breakfast order through the app, and by the time I arrived to check in and pick it up, my order was canceled because it was after 10 AM. This was very frustrating since I placed my order while breakfast was still available, and the app even showed that my food was being prepared. I don't understand why customers have to pay and drive there only to have their order canceled as soon as they check in. This is a flaw that needs to be addressed and fixed in their app. Thankfully, when I explained the situation to an associate, they quickly gave me my order since it was already being prepared. The food itself tasted bland and was not as good as the mall location. I didn't feel like I got my money's worth and will probably stick to the mall location in the future. That said, I did like the new design of this location. Everything is outdoors, which is perfect for enjoying the weather. read more

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This location recently opened and heads up no dining room! There is some outside patio seats Ordered in app - for pickup - should have some curb side - tons of spaces and tons of EV spaces I had to park far and walk to pickup my order . I see heaters on patio but no misters. It's hot today . Lots of workers inside hustling . There is a light to make it easier to get in and out of here because it's a busy road Orders are called over a loud speaker read more

Food is always good at Chick-fil-A. But the dining area sucks. It's ONLY outdoor seating. My napkins and receipt were flying everywhere because it was a windy day. Bathrooms were packed so I stopped waiting after 10 minutes. This is the most unique but worst location I've been to. read more

Chicken was great. I ordered the nuggets. The drive thru man was very kind. Made it fun when ordering our dog some nuggets. The location was clean and new. I loved the walk up option. It's perfect for 6 flags area. read more

Chick-fil-A - Fast Food Near Me - Valencia, California

Overall I'm really happy with my first visit here. I placed an order for curbside pickup, a CFA sandwich and fries, and I thought an ice cream cone. Maybe 5 minutes after parking, an associate brought my food and when I realized my ice cream cone did not go through, he checked if I would order it and went back inside to pick it up for me. Very attentive and hardworking employee! I asked for a lot of pickles on my sandwich (putting 4x on the order) but my sandwich only had 2 pickle slices as normal. The bun was soft and the chicken was the best cooked CFA chicken I've had. It was so crispy on the outside and the meat was so juicy and soft. The fries on the other hand were a let down. I tried the new fries at the other Valencia location before they closed for remodel and they were great! Crispy, crunchy, and fluffy. But these seemed to be like the old fries without that crunchy outer coating, and they were not fried well either. A bit soft and room temperature. The ice cream cone was stacked high, creamy, and tasted great. Overall, another solid CFA spot. read more

You'd think ordering sauce at Chick-fil-A would be one of the easier parts of the experience, but apparently this location treats it like a complex government operation. I asked for ketchup and mayo. Simple enough, right? The drive-thru guy somehow heard "Chick-fil-A sauce" instead. I corrected him multiple times, and he still managed to get it wrong. Pulled up to the window, checked the bag, and surprise -- a pile of Chick-fil-A sauce and no mayo. Incredible consistency when it comes to disappointing people. I told the guy at the window to please let the order taker know listening is actually part of the job description. I get it, it's fast food chicken, not fine dining, but after working a 12+ hour shift I'd at least like my condiment request to survive the trip from headset to bag. And the waffle fries? Honestly impressive. I didn't know it was possible to make fried potatoes both mushy and completely flavorless at the same time, yet this place pulls it off every visit. No seasoning, no crispiness, just warm potato sadness. This location could mess up a glass of water! read more

This location is cool. I only wish It had a better dining experience for when it's hot outside. But the employees are relatively nice. Does get busy because In-N-Out is next-door. Employees r really nice tho especially NåTalią among others. She always has a nice smile that makes you feel welcomed. Keep up the good work everyone read more

Consistent Chick-Fil-A food and service. Clean restaurant, friendly team, good food. One of the team members walked around checking on their guests and got me a refill of my drink. Nice to know some companies still care about the guest experience they deliver (did you get that Hilton?) read more

Driving down the road I pulled over to this Chick-Fil-A and it was mainly drive through. They do have a seating area however it's outside only. It was in the 90's definitely not sitting outside. As there was no place to dine inside I had to go drive through and just eat in my car with the AC on. Besides there not being an inside dine area the food was great no complaints there. The staff was very friendly and helpful especially them being outside in that weather. read more

Food is always good. The service at the drive through is terrible. at lunch time only 1 person working the window delivering the orders. 15 min read more

I'm not a fan of this Chick-fil-A. I certainly hope this isn't a new building trend. It's 103 outside with no indoor-seating. Dumbest idea ever, this area gets very hot. I definitely would not come here again. read more

Chick-fil-A - Outside seating only here - Fast Food Near Me - Valencia, California

This was our first visit to this location. The tables were clean, service with a smile, cool outdoor seating with needed misters for the heat and outdoor heaters too fir when cold. No indoor seating. Good food... always. The noise from the freeway is not great, but I'm just glad I didn't have to get napkins and my bottled water to clean a table like I have to do EVERY time at In-and-Out in Oxnard. They have an automated trash can don't have to touch gross stuff. read more

Chick-fil-A - Menu - Fast Food Near Me - Valencia, California

Food was good as per usual, but I'm just not a fan of this change. They relocated to a place that has lots of parking and a large drive through area. Seating is outside and not too ideal during this summer weather. Service was fast food came out straight away after we collected our drinks. read more

No star experience. We ordered our breakfast for pick up and when we arrived they wouldn't complete the order because we were one minute past 10:30. At least we got our money refunded. read more

It's a newly opened spot and I can't complain when it comes down to chic fil a, friendly and attentive staff here ‍

Valencia location by the Mall has better quality and service. Have been to this location 3 times and each time the food tastes different and is undercooked, under seasoned, and tastes different than any other location I've been to. Overall good service from the employees, but the food quality and consistency is greatly lacking. read more

As always the service is amazing. The food is great. While there's no indoor dining, the place is clean.

Every time my husband and I come, it's always a good experience! We usually come for breakfast and the morning shift is always so kind and efficient!! read more

Ordered pick up twice and twice they have left something out or forgotten what was asked for. This time it was 4 fries. And instead of a refund I have fry coupons to use. I don't want reward cards, I want my money back. Need to do better at checking ALL items are included. read more

First visit here & surprised to see no dining room, but none the less the food should still be good right ? As I placed my order, I asked for a lettuce wrap sandwich and this was the lettuce given to me, two small discolored lettuce pieces, honestly just ate the chicken itself. In n Out offers better lettuce wraps then this. But the food was hot and so were my fries. 3.5/5 returning soon In hopes for a better experience. read more

Chick-fil-A - Lettuce - Fast Food Near Me - Valencia, California

The food is decent but every time I have come and I mean every single time they have messed up my sauces. One time I asked for mustard and they gave me hot sauce, other time asked for honey bbq and got honey mustard, ask for mayo and they give me mustard. I don't understand how that happens when I get the bag with a label on it and the sauce bag with a label. Come on Chick fil a, train your people because this is the only location I've gone to that is consistent in getting it wrong! read more

Closed while I was placing my order then refused to serve me. 2nd visit to n first visit I asked for a refill but n my ice tea I was told they dumped the tea out bc it doesn't keep? It was about 5 min before they closed. read more

This new location is awesome. The customer service is amazing. One of the managers is doing a great job. Ambiance is chill. I ordered my food then less than a minute it was ready. Awesome! read more

We made sure to let them know we had a gluten allergy/ celiac and ordered a vanilla milkshake. To our surprise, they gave us a cookies and cream (NOT gluten free) milkshake, and unfortunately it was too late and we had taken a sip of the milkshake, thinking it was vanilla, and got very sick. read more

I have lived in Santa Clarita my whole life and have grown up going to the chick fil a by the mall but the minute they closed for renovations and the chick fil a that opened across from magic mountain has made a bad reputation for chick fil a, they are never accurate with bringing food out to your car if you get curbside, they are so social media based the food doesn't even taste good at times, or comes out wrong. One time me and my coworker were on lunch and we ordered a shake they got it wrong twice and it made us late back to work. This morning I ordered ahead just like I always do and it took them over 25 minutes just to bring my two sandwiches out and there was no one else here it was not busy at all and it took them twice the time it normally does. Love chick fil a but not the service or this team. Can't wait for the one by the mall to come back read more

Josh was very rude I think he is a manager because he had a stripped shirt. They had forgot my shake so I called before making the 15 minute drive there and myla was very nice and helpful and helped me get my shake. Josh was rude and dismissive and couldn't even look me in the face to tell me there was nothing he could do and I would not be getting my shake then I told him I called ahead and he said myla was busy and he didn't know when I could talk to her. I've never had such a bad experience at a chick fil A. I hope he gets retrained read more