Came here a few times over the last few months since moving into the area. I ordered the Cheesteak #1 with no mayonnaise or peppers, and requested A1 sauce. The lady Gladys, owner, proceeeded to charge me for a Philly #3 which includes A1 & Mushrooms compared to the #1. I told her I didn't want mushrooms, nor peppers or mayonnaise. She got really rude and refused to substitute the mayo for A1 without up charging me $2. The other times, I have come here and ordered I didn't have these issues. After leaving I called and I asked for the owners phone number, instead of identifying her self as the owner, she told me to call the 1800 on their website, there is no 1800 number, she then hung up and refused to answer my call again. I only come here because it's local and the convenience. The food is like a 2.5 out of 5, prices are ridiculous. The Philly here lacks flavor without the A1. Service is slow. And customer service is 0 out of 5. Luckily Jersey Mikes delivers. Ignore the overall all review ratings and read the actual reviews... a lot of negative reviews.
Here is there most recent health inspection.. EAT HERE AT YOUR OWN RISK. See photos
Inspector's Note
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Observed accumulation of black mold like substance inside ice machine at front counter.
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee cell phone and hat stored over single service containers on dry storage shelf in back of kitchen. Operator removed b **Corrected On-Site**
Basic - Food stored on floor. 1) Observed buckets of mayo stored on floor in walk in cooler. Operator properly stored. 2) Observed frying oil cartons stored on floor next to cook line hand wash sink. Operator properly stored **Corrected On-Site** **Repeat Violation**
Basic - In-use utensil stored in cracks between pieces of equipment. Observed spatula stored between flat top grill and cooler at cook line. Operator removed. **Corrected On-Site**
High Priority - Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee wipe hands on apron while wearing gloves. Advised employee hand wash and glove changed is required after touching clothing/apron. Employee removed gloves and washed hands. **Corrective Action Taken**
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed home fries (116°F - Hot Holding) on flat top grill at cook line. Per operator, home fries were cooked approximately 30 mins prior to inspection. Operator put home fries on flat top grill to reheat to 165°F. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Emailed bodily fluid clean up procedures to operator. **Corrective Action Taken**
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed can opener soiled with food debris. Operator discarded can opener. **Corrected On-Site**
Count Violation
1 + Time and Temperature Control - potentially hazardous / time / temperature control for safety foods (PH / TCS)
1 + Food protection, cross-contamination
1 + Employee health knowledge; ill / symptomatic employee present
1 + Hands washed and clean, good hygienic practices, eating / drinking / smoking
2 + Food-contact surfaces clean and sanitized
1 In use food dispensing utensils properly stored
1 Employee personal belongings read more