I started hearing scratching and a gnawing sound inside of my walls. I suspected a mouse or rat…read more Brilliant came out the day after I called them. Conner went up into the attic and didn't find any evidence of rodent infestation. He then went to the area of the roof where I heard the sounds. He quickly diagnosed that rats were making or nesting under the tiles. He showed me pics of the area and clearly a nest appeared to be in progress. We discussed strategies and agree on one that considered my dogs who would be in the area of the treatment. Connor is professional, well-spoken and knows the pest control business. I never got any upsell or other dialog that suggested a more expensive choice.

I've been using this company for a couple years now. They're always good about letting you know…read morewhen a technician will be coming over. Last time, Alex knocked on my door and I happened to be home. He was polite and professional. Never had any issues. I wanted to say thank you to the owner for giving me some good pest control advice for another situation. He called me back after doing some research, which I'm so grateful. I appreciate the time he took to help me out. Anytime I call, his wife gives me the answers I need or calls me back right away. Wonderful family owned business.

I submitted a Yelp quote for how much a pest control service would cost and literally 30 seconds…read moreafter I hit submit I received a phone call and greeted with a friendly customer service individual. She let me know she received my initial request and wanted to know a little bit more. I told her that I had some ants in the master bathroom and she provided me information on their services. After a brief description of their services and a quote, I knew that I needed someone out as soon as possible. she was able to provide me with a same-day service. It was quick and easy process all set up within 10 to 15 minutes over the phone. I really appreciated her friendly demeanor and helpfulness regarding my Ant issue. I'm saving for a wedding and so the prices that she offered me fit in my budget and she was super helpful! Overall 10/10 for Customer Service. Will edit review if possible after the technician comes out. Follow up after technician: Scott called 1.5 hours after I scheduled my apt and let me know he would be at my house in 30 mins. He was on time and came in to check out my ant infestation. He provided me some knowledge on the traps I had out and let me know that the ants typically die in the trap instead of taking the poison back to the nest. He treated the area and proceeded to do the outside of the house. He also reminded me that if i needed any treatments outside of the 90 day check up that I could call and they would come out. I appreciate the quick and knowledgeable service from the individuals who helped me. So glad I called out to Pro active pest control!

Early heatwave this weekend brought out a bunch of ants that greeted me in the kitchen this…read moremorning. Proactive pest control was able to get someone out here in the same day. I signed up for their quarterly treatment, which comes out to $150 per visit. Worth the piece of mind and now I don't have to go around knocking down spiderwebs with my Halloween pitchfork. Would recommend!

Sacramento service. This is our first time requesting pest control so we imagined that there would…read morebe an actual inspection of the house to figure out hot spots and all. That didnt happen. Communication and Quality of service is average.

We were on the hunt for a new pest service after decided that the prior company was just doing the…read morebare minimum. We live near the river so there are lots of rodents, bugs, etc. I went to Yelp to find a new company and stumbled across EcoGuard and all of their positive reviews. I submitted a request and was actually called that night (which seemed like after business hours but I was free!) to schedule an appt. I did share that I wanted someone with experience, who understood the area, and would be available to come as needed. Shawn, our technician, has now been out multiple times. He is friendly, incredibly knowledge and you can tell just wants to help. We recently started having a bee issue. I called to have him come out and he came the next morning but unfortunately the bees were not swarming in the area they had been in the day prior. He asked to try and take a photo of the bees when we saw them again, since they can't do anything about honeybees. After many tries I got a photo, text it to Shawn, and he mentioned to call the office for an appt. I did and he was able to come out quickly, at a time that the bees were out. They weren't honey bees and he was able to treat the specific area where it seemed like maybe they were going into the attic. EcoGuard has been incredibly helpful and responsive. They want to get someone out to you quickly which I appreciate!

Leigh Hunter is the tech that sprays at my house. He's a…read morevery courteous knowledgeable guy. Always takes good care of us. I'm a 70 year old disabled veteran and I'd recommend this company.

I still have a mouse problem. They did not fix it for me. I spent $3000 and got the run around. Now…read morehiring someone else to fix the problem.

I discovered termites a few weeks back I called three companies and requested three estimates for…read moreservice request. Ronny came out with another fella arrived i don't remember his name. They arrived on time, they were very thorough besides one other company they both were neck and neck after reviewing all yelp reviews I decided to go with Advanced. Yesterday 5/7/26 the technician came out yesterday, I don't remember his name, he arrived around 9 am very nice and respectful young man. He was respectful of my property he informed me it take a couple of hours. He drilled holes in the pavement filled with treatment and refilled holes back up, you really can't see where the drilling happened in some areas. He completed the work around 12:45 pm good service. The cost was reasonable based on the three estimates I had received. I went with options one time treatment however, they provide a one year warranty which is great.

I have been very impressed with the service and expertise and professionalism of Rob E. from…read moreAdvanced IPM. He has considerable experience and expertise and is always well-mannered and kind. He always addresses any issues I have and provides detailed advice. I highly recommend Rob E. at Advanced IPM for your pest control needs.

Brian is fantastic. He communicates clearly, always texts ahead, and services our entire property…read morethoroughly and with care. When inside service is needed, he's extremely patient and respectful of our space, waiting for us to step out before starting. He also looks out for things beyond the basics--like pointing out a loose electrical outlet that could allow pests to enter. That level of diligence and professionalism is rare. We feel very well taken care of and highly recommend this service.

AVOID! $250 worth of charges and they cannot rid my property of ants or roaches. Plus, their sales…read morestaff lied, made me sign an agreement he said was for one thing, actually for another, trapping me into some illegal contract. William, their tech, was very professional and a perfect gentleman. None of that fixed my pest problem. $250 for nothing!

Great value, friendly, on time, AND they will treat inside the house too. They send a survey after…read moreeach visit & if you fill it out they will tip your service provider

I got such a great value with this amazing Company! Their employee John, is such a nice guy! He…read morecommunicated well, was respectful, and did a great job spraying my home. I will definitely use Next Level again if needed. Thank you!!

Service attention to detail Addressed all my concerns…read morepreformed minor repairs Supplied me with materials to stop rodents entering house

My elderly father paid top dollar to get his mouse infestation under contro, I'm very disappointed…read morein the service they provide. Within 15 minutes of walking around I saw two large holes they didn't seal and all they left was two basic mouse trap. How come they told him he needs the deluxe of packages given the situation but called in the B team?

Gage came out to our home because I had a critter inside my wall by my workspace. The critter had…read moredisrupted some wiring and needed to be removed. Gage gave a reasonable estimate and came back to seal our home. He set traps and came back to collect them. Thanks Gage for the great service. You're professional, helpful and knowledgeable. You follow through and are reliable. We appreciate you. Steve and Dianne

I moved into a house and realized there were rodents in the walls the first night. I called Rats…read morethe next day. Gage came out and patched up all of the gaps and entry points (there were many) then set traps in the attic and garage. Within 2 days the rats were dead and no more noise in the walls. No poison used, only traps. Great job Gage, thanks

Loran came to my house to help out on a rat infestation, at first everything was fine, me and him…read morewere working together and he set traps down. Now by week 2-3 of nothing getting caught and the problem growing we both got frustrated. So now it leads to a distasteful situation, The thieving rats had stolen my rotisserie chicken, I sent a picture to Loren off business hours, he didn't tell me to keep the chicken, when he comes out to check it out the next morning he tells me, "where is the chicken?". I have children in my home, I'm not leaving contaminated food, and he didn't tell me to keep it. I proceed to dig in the trash because he wanted the chicken as bait, once he saw that I was looking for it and was not finding it, he then says "it's fine", then goes back inside the house and started picking up his little traps and said that he wouldn't continue the process. This situation plus him not believing there was rats made me frustrated, so we then argued in front of my house. "Do you think you know more than my 20+ years of experience?" Was his favorite line, they could improve on there customer service because this situation left me annoyed enough to seek there yelp, I don't like writing bad reviews but I work in customer service and this situation sucked, so there is a lot of room for improvement, (I have a lot experience in that Loran). Anyways my landlord found a different pest control team who saw things loran didn't, they believed me and I also have footage of the rats if Loren ever wants to see it for his peace of mind.

I see a number of positive reviews for this company, and I have to jump on the band wagon as well…read more Loran seems to really have it together with how he's operating his business. We've had 2 other pest control companies that can't/won't/don't do what Loran does. Within 2 day's he trapped and eradicated a skunk and after just the initial treatment of bug spray, we are seeing roaches and other undesirable pest eliminated. Great job Loran and USA Pest!!.