I was in the market for a new laptop for my wife and I, but since I had had the same Dell for 8 years, I was unsure of what I needed. We wanted a machine that wouldn't be more than we needed now, but would meet our needs for another 8 years as well.
I called ORAM, and Ryan helped my wife and I decide on a MacBook. He explained that it's easier to 'just use', and will do more of the media tasks (organizing pictures, videos) that we'll be doing down the road. Once we received the computer, Ryan made sure we both knew exactly how to use it to do what we wanted. He also helped us to transfer all our old music, movies, and documents to the new machine, and to set up our iTunes and AppleTV to synch automatically with it.
Ryan made sure that both my wife and I had all our questions answered, and offered us the personalized support and handholding we needed to get up and running with a new laptop. I will definitely be calling ORAM again for all our technology needs. read more