I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

Wakefield Computer Hospital has helped me on numerous occasions to fix several computers…read more Recently, I spilled a drink on my laptop and they were able to clean the keyboard and replace the screen connector to bring my machine back to life. It felt so awesome to have someone quickly evaluate any potential damage and take charge in fixing the machine vs commenting on the spill. I had the computer back in 48 hours working fine. In the past few years, I have had hard drives replaced, one video card and some bad RAM replaced. Every-time service and communication was Top Notch. I highly recommend Wakefield Computer Hospital

Excellent service and very professional. I appreciated how he explained things and provided…read morereasonable options.

Stop me if you've heard this one before... Legally blind…read moreautistic geek walks into a store..... I started at Best Buy---BIG mistake. I stopped---and shopped--here. To say I am intewrnet-dependent is putting it mildly. To say I'm old-school geek is also an understatement. I need a mouse. I need a large, clear monitor. I need it to be PLUGGED in, where I know where it is. Because Apple doesn't have a "Find Your Computer" app. Apple. Yuck. Eve taught me that lesson. Bill is AMAZING. From the time I wlaked in the door to the time that my computer was about, oh, I don't know---TWO HOURS? Cayou say AWESOME? I can. I felt comfortable. I felt heard. And seen. I felt welcome Not tolerated. WELCOME HIGHLY recommend.

Service for my MacBook Air was extremely professional and completed quickly. Bill was knowledgeable…read moreand helpful answering my questions. He was able to triple the amount of storage I had and he replaced my broken screen. Pricing was reasonable and saved me from having to replace the laptop. Very happy with Family PC. Highly recommend!

Big ups to these guys - who diagnosed my problem, and didn't even charge me a dime…read more I very much appreciate their honesty and advice.

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

I love this computer place…read more Dave the owner really knows his stuff. One November I needed computers (3), a server with remote access, and a network for my small business & I needed a computer set up for my father (who is in his eighties) at his home. Dave was so helpful and patient with me and my questions. He had never met me and for all he knew I was kicking the proverbial tires. In the end we came up with a good game plan for both projects that I needed and since I'm a bit flighty when it comes to computers (I so want to be a neo-Luddite.) Dave went out to my Dad's to set up his new computer and transfer files for me (great 28" screen too) and came to my work and set up and streamlined the new network. Since then, my wife has needed to replace her lap top (after a horrible experience with a month old $2,500 DELL - which reminds me that she needs to review them and give them 1-star). A week doesn't go by that she doesn't tell me how much she loves her computer from Brick. Then one Christmas I told my wife I was ready for my first lap top and again we (really she, since it was a gift for me) visited Brick and she purchased a small Acer which was perfect for my limited needs and travel. From time to time we need a mouse, or cables or a printer and Brick is there for those needs as well. And their service is top notch. If we have a problem Dave or one of his staff steps in and helps out in whatever capacity we need them. Why anyone would go anywhere else in this area is beyond me. I always love the local, small business - everything is just more genuine. There's nothing like walking in or calling and an owner knows your name. And Dave knows our names. A General Note About Supporting Your Local Small Businesses: I know some people that pick the brains of small business (or the big box stores) and then go on-line to buy something to save a couple bucks (which is not always the case by the way - Brick, as an example, has GREAT pricing). But even if that business is a couple bucks more expensive - customer service, convenience and honesty have to be worth something.

Had my lenovo laptop repaired removed junk, eliminated things I didn't need a basic tune up works…read moregreat fast service and reasonable price. Thank You Brick Computer

Paul's computer repair helped me replace my cracked MacBook Pro computer screen. The prices were…read morevery reasonable and significantly cheaper than Apple's services. Paul was able to order the part and have my laptop returned within a few days time. Another issue appeared and they were also able to resolve it for me. Paul kept up great communication and updated me when the part arrived and when my laptop was ready. I highly recommend utilizing Paul's shop for any computer issue. They get the job done and for a great price. Best computer repair shop on the North Shore! Thank you Paul and team!!

I paid him 362.00 upfront to put in 8 gigs of RAM and a power supply. It is 6 months later, he…read moretook my money and says he doesn't know where my computer is....I should have listened to my gut about him in the beginning He says he's retired and had a heart issue. He had about 15 computers in his office at 454 Lowell. I st in early Sept 2023 when i brought it in. Did he lose those too? I don't know what the thing is with this guy, but he should find a legitimate way of paying his bills I had to....Most people do. And we all have troubles. we aren't responsible for his.

Sometimes, it's helpful to know that there are trustworthy people who can fix a computer quickly,…read moreeasily and with a minimum of hassle. My Dell desktop's internal ethernet port recently took a long walk off a short pier, and these guys had a new ethernet card in place and the machine turned around inside of an hour. I know it's not a complex repair, but they were quick, courteous, and most of all, reasonably priced. They don't stock a ton of accessories, but they'll order whatever you need, and they are young, smart, hungry and eager to do a good job so as to keep your business. You won't be disappointed.

I've been going to Marconi Radio in Beverly for years, and my most recent visit was another…read morereminder of why I keep coming back. This time I brought in my MacBook to have the battery replaced, and as always, the service was exceptional. Tony greeted me with a smile, took the time to explain everything, and had my computer back up and running in the time it took for me to stroll down the street for some lunch. Whether you need a cracked cell phone repaired, a computer fixed, or even a remote starter installed before another cold New England winter, Marconi Radio is my first choice every time. What I appreciate most is that you're treated like a valued customer, not just another transaction. The Linares family has been serving the community for decades, and it shows in everything they do. It was also great to see Tony's son, Anthony, now working alongside him and continuing the family tradition of outstanding customer service. Hats off to the entire Linares family. Marconi Radio has earned my business time and time again, and I highly recommend them to anyone looking for honest, knowledgeable, and dependable service.

After an accident, my phone was no longer working. I was locked out of everything and according to…read moreGeek Squad and a few others, nothing could be done. I was referred to Tony who promised to do the best he could. Sadly, the phone repair was beyond his skill set. But, he knew how upset I was and reached out to a friend of his in NY. After a week or two, it was brought back to life, just long enough to transfer my data. There aren't enough words to describe Tony (and Anthony's) professionalism and passion for their craft. I HIGHLY recommend using their services!!