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    Optimum - Georgetown

    1.1 (258 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

    Services - Optimum - Georgetown

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    We were told by the representative on March 10th to pay $132.04. Now being told that was incorrect and now we have to pay late fees. The representative today can't see the text I was sent so I am posting it here. As a service manager, I stand behind what my employees write, whether that be text, chat or email. Optimum should do the same instead of the standard "lip service" response you get here.

    If a company is going to put you on holw for an hour they could say they are closed. 1hour hole for Optimum, still no answer.

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    Photo of Matt K.
    283
    5
    1

    3 years ago

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    Photo of Altice U.

    Altice U.

    Helpful 2
    Thanks 1
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    Oh no 1

    2 years ago

    If you enjoy frequent outages, go with Optimum. If you like fast, reliable Internet? Go with anyone else.

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    Photo of Altice U.

    Altice U.

    Helpful 1
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    Oh no 1

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    2 years ago

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    Photo of Altice U.

    Altice U.

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    2 years ago

    Poor quality service and nobody seems to care. You basically get a "too bad so sad," response when service goes out.

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    Photo of Altice U.

    Altice U.

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    2 years ago

    very poor customer support. i downgraded my internet, they are not doing. The service is very poor. They cheat with customer all the time

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    Photo of Altice U.

    Altice U.

    Helpful 1
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    Oh no 1

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
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    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    Photo of John B.
    1
    83
    62

    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

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    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    Photo of Eric L.
    60
    20
    5

    4 years ago

    Helpful 2
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    Oh no 1

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
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    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 2
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    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 3
    Thanks 1
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    Photo of Marc T.
    109
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    13

    5 years ago

    Helpful 6
    Thanks 1
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    Photo of R M.
    0
    27
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    2 years ago

    This company is a joke. Unreliable services. 2 weeks in a row, we lose internet service. Thier Moca technology is crap.

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    Photo of Altice U.

    Altice U.

    Helpful 1
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    2 years ago

    Helpful 0
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    2 years ago

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    Altice U.

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    Photo of Michael F.
    157
    88
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    5 years ago

    Helpful 4
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    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 3
    Thanks 2
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    Oh no 1

    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 3
    Thanks 2
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    Oh no 1

    3 years ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 2
    Thanks 1
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    Oh no 1

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
    Thanks 1
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    3 years ago

    Business owner information

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    Altice U.

    Helpful 1
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    2 years ago

    Business owner information

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    Altice U.

    Helpful 1
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    6 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    Love this 1
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    Photo of Deb P.
    0
    55
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    4 years ago

    Helpful 2
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    4 years ago

    Helpful 3
    Thanks 1
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    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    3 years ago

    Business owner information

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    Altice U.

    Helpful 1
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    4 years ago

    Helpful 2
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    Love this 1
    Oh no 0
    Photo of Joe B.
    0
    57
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    3 years ago

    Optimum sux... every time I'm watching a streaming show the WiFi glitches. Uggg I did not have this issue when it was Spectrum.

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
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    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
    Thanks 1
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    4 years ago

    Helpful 1
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    6 years ago

    Helpful 0
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    4 years ago

    Move out of the way, so AT&T can provide us the service we really want to have. We don't want Suddenlinks monopoly to continue.

    Helpful 1
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    Page 2 of 7

    Ask the Community - Optimum - Georgetown

    Review Highlights - Optimum - Georgetown

    To Briana's boss - she is amazing, please do what you can for her, whatever bonus or raise or promotion you can do to keep her as long as you can.

    Mentioned in 3 reviews

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    Optimum - Georgetown - televisionserviceproviders - Updated May 2026

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