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Omni Air International

2.4 (32 reviews)

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Nadine C.

This airline is part of the package deal with Vacations Hawaii. My mom, aunties, sisters, and friends fly on this airline between Honolulu and Las Vegas twice a year. FOOD: A hot sandwich is offered on every flight. Choice of Hamburger or Chicken - sometimes it's Ham & Cheese or Turkey. (I like to bring my own food.) The snacks are great! Melona ice cream bar is served as dessert. So glad they changed it because it used to be an ice cream sandwich that was difficult for kupuna to bite! Yes, there are many senior citizens on this flight because the package includes transportation to and from the airport, plus luggage service from curbside to hotel room and back! Note: No mileage rewards program, but they do send coupons for $50 to $100 off once in a while. The new planes are so much better! Each seat has its own screen for various movies (almost saw 3 whole movies), television shows, and games! The music selection is quite extensive! Service with the Aloha Spirit is as good as it can be. Some workers greet customers with, "Hi Auntie!" (So sweet!) Just present your photo ID to get your boarding pass and you're on your way! If you have a check in bag, it's $25 additional charge. I can only remember ONE time that we were delayed. We were compensated with a meal voucher to be used at the airport. So - for over more than ten years, my mom, aunties, sisters, friends and I have enjoyed pretty good service!

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OAI is affiliated with Vacations Hawaii which is the company that my family used to book our vacation to Oahu.

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Hawaiian Airlines - Pilots waiting...

Hawaiian Airlines

2.2(2.6k reviews)
0.1 mi

(Traveled 04/24/26 FR @ 12:39pm and several times before): Aloha and how are ya!?…read more I've been a fan of Hawaiian Airlines to/from Honolulu (HNL) and the Hawaii inter-islands ever since I was a kid, but I have recently utilized Alaska Airlines and Southwest Airlines, respectively, because of cheaper and more flights. Now that Alaska and Hawaiian merged in 2024 and ultimately combined to create the Atmos Rewards loyalty program, it made it possible to carry over any mileage points I had. This was my story: PURCHASE(S) One-Way Nonstop Coach Airfare ($84.90): Since I booked the flight two months before its departure, this fare was a bit out of my comfort level of $60.00 for any one-way Hawaii inter-island air travel during the high season (spring break months). On an afternoon flight out of Honolulu (Oah'u) HNL that arrived in Lihue (Kaua'i) LIH around 1:03pm the same day, the nonstop flight departed a tad late but still arrived on-time. Checked Luggage (N/A): Thankfully, I traveled light and only had a carry-on and backpack. Otherwise, they customarily charged $30.00-$40.00/bag. FLIGHT EXPERIENCE ~Check-in: I checked-in through their app 24-hours prior, had my QR code boarding pass saved to my Google Wallet, and traveled with only a carry-on and backpack, so I was ready to go! Then, it was off to the security checkpoints and through the necessary TSA pleasantries...which surprisingly went quickly thanks to my TSA Precheck and Global Entry status. Once that was done, I headed toward my plane's gate with the excitement that always came when leaving on a vacation - sweet! ~Seat 24F Window: It generally was the same sardine can like all airplanes these days, so unless you were in Business or First Class you got to know your neighbors to the left, right, front, and back of you! However, on this particular aircraft, the Coach seats had some room, and I was able to daydream out of the wing window. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=6GjE8m0_qWw5FmPgMeREKw ~In-flight Meals/Snacks (Varied; only snacks this instance): The drink cart came out once we were at cruising altitude. Alcohol and certain kinds of food were made available for purchase. I normally didn't purchase such things on a flight. Thankfully, they provided a COMP drink (I chose a passionfruit guava orange juice 4floz oz juice) before the landing gear started to come down on the approach. ~Lavatory: These were located towards the front and at the back of the plane. Because of the short flight, I had no need for them. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. On this particular aircraft, none of the seats had video monitors. The seats themselves were roomy enough. No blankets, headphones, or pillows were provided. Because of the short inter-island flight time, the attendants came around once for drinks and then for trash collection. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I traveled through and had no need to park (I was dropped off). However, the airport offered onsite parking garages with rates that varied depending on length of stay from FREE (less than 15 minutes) and around $1.00 (16-30 minutes) to a range of $27.00/daily maximum (8+ hours). Because my gate was located within Terminal 1 of departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep into Terminal 1 (specifically Gate 15), filled with several other gates, plenty of reasonably-priced eateries and duty-free shops, and many monitors as you passed them along the way. There were sufficient places to sit in the terminal with plenty of natural and electric lighting. Once on the airplane, it seemed like any other, so nothing really needed to be said or seen here, but I wished I recalled the type of plane since I was nerdy like that! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=V9D7TPW92BOlmwH90y4CVQ ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way nonstop flight on Hawaiian Airlines out of HNL was fine and got me there safely which truthfully was all that mattered to me on any domestic or inter-island (as in this case) flights. In any case, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $85.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS

This review is only for the area of Gate 15 and 16 on the top area before you approach your…read moreboarding gates. What a welcome surprise to see the remodeled waiting area. They splurged on long comfy sturdy couches with charging stations below. Saw several passengers take advantage of the ability to sprawl out and take a quick cat nap. There are also new white seating arrangements for single to groups of 4 with tables in front and even hassocks to elevate your feet if you're so inclined. If there were charging ability for these too it would be excellent. Great job Hawaiian Airlines. Much appreciated for the upgraded waiting area for A15 and 16.

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Hawaiian Airlines - First time going to Ontario, California!

First time going to Ontario, California!

Hawaiian Airlines - 25 agents but can't load the plane on time (after a 3 hour delay).

25 agents but can't load the plane on time (after a 3 hour delay).

Hawaiian Airlines - He says I'm the better half

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He says I'm the better half

United Airlines - Waiting for my flight to Houston.......

United Airlines

1.8(387 reviews)
0.2 mi

Four stars last year, 5 stars now. How does an airline, other than Japan Airlines or ANA get a…read more5-star (forget Dubai Air, can't afford to fly that in this lifetime)... I didn't like the fact that United changed my flight times 2x, but that's my fault for booking it out several months in advance, but I also was given the option to cancel with a full refund or re-book, which I took full advantage of. I had to pay a little more to land in a smaller airport because the time was more advantageous than landing later in a larger airport, which would have shaved off a significant portion of time on our vacation. THE APP: The best airlines app I've ever used! Smooth, no glitches, flight updates, gate information, baggage claim number, track your bags in real-time, the ability to change your seats in real-time, pay for luggage, find your rideshare map, get your boarding pass, skip the lines, all from the app! THE WEBSITE: I like that you can see your seats on United before you put in all of your payment information, unlike some other airlines (ahem, Hawaiian). COMFORT : We flew one-way from HNL to FLL with a stop in IAH, and on the way home, MCO to HNL with a stop in DEN (80's Cruise - look for the review soon). Both IAH and DEN used Airbus, which is smaller and more "modern" with in-flight touch/entertainment screens; and the older Boeing (to/from HNL), a super-large, older plane with generous leg room (one of the longest we've ever had). I heard a traveler complaining about the older Boeing not having the movie touch-screen, but the older Boeing 777-200's seat configuration allows for a few 2-seaters toward the rear of the aircraft, and I'd rather sit with my husband over sitting with a stranger in a 3-seat config for a touch-screen anyday! This feature alone will make me a loyal United flyer, as long as they keep the 777-200 Boeing! ON TIME: No delays. We almost had one, but the United app kept us updated the entire time, and we were actually early. SERVICE: The flight attendants/pilots were very friendly. The attendants frequently walked up and down the aisles offering refreshments and trash service, unlike some other airlines, where I had to hoard the trash for hours before they came by so I could get up to use the bathroom (ahem, Hawaiian). FOOD: United allows for dietary restrictions and allows for vegan, ovo-lacto, Asian vegetarian, vegetarian, etc. We ordered the Asian Veg on our app ahead of time prior to the flight and we got hot meals before everyone else; it was so delicious that I actually was inspired to create the fresh cucumber salad when we came home! LUGGAGE FEES: $40 for the first check-in, $50 for the second luggage. Option to check in your carryon for free on full flights and in some cases, move up to Boarding Position 2 (out of 6) if you volunteer your carry-on. Flown on United twice recently, and wasn't subject to the WILMA (look it up). OTHER: Blankets in sealed packages and I needed an extra due to the cold cabin; attendant was friendly and gave me another. We had an emergency prior to landing in IAH with a man in an aisle across from us who thought he was having a heart attack and the United staff was professional and level-headed from beginning to the end. The man was alright and was able to walk off with EMT. RETURN FACTOR: I am a fan! As long as they will keep the 777-200 Boeing config and their stellar service/communication, will start becoming a repeat customer not chasing the cheapest flight.

My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

Photos
United Airlines - Hnl- Lax

Hnl- Lax

United Airlines - On board...

On board...

United Airlines - View walking to Terminal 2

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View walking to Terminal 2

Alaska Airlines - Ticketing area... no one is there at 3pm

Alaska Airlines

2.6(217 reviews)
0.0 mi

April 22, 2026 was the day the Alaska Eskimo and the Hawaiian Pualani officially married.... and…read morethis here is an update to my skimpy review of yesterday. Continuing on, the transition has not been the easiest I'm sure for the traveler, the airline employees and all others who were involved however slight in this marriage of Pualani and the Eskimo. The backhouse infrastructure is in full force and effect, and very noticeable starting with the reservation and check in processes. The combination of backhouse staffing was in the works over the past few years and has now come full circle. The jury is out still and all we can do is cross our fingers and hope for the best. The front of the house still uses the Pualani logo and designs in the terminal and on the flights (my first review outlines this) Gate and boarding area for interisland and domestic flights remain the same (so far). For the Hawaiian traveler, you will have many more options with Alaska especially on the domestic front. For the Alaska traveler, it's much easier now for you to visit the land of Aloha.! Happy Traveling (ps- 4th star for the unending dedication by the remaining Hawaiian Employee Alumi)

Longtime Hawaiian Airlines Mastercard holder here, well over a decade. I've used the companion…read morecertificate before with no major issues. First time trying to use it since the Alaska takeover, and somehow the process became dramatically worse. Apparently Alaska's system cannot handle applying a companion certificate to a booking with more than two passengers. So if you're a family of three, congratulations, you've discovered one of the dumbest booking limitations imaginable. The absurd part is that this is literally just a $100 discount certificate. Any halfway competent booking system could simply apply the credit toward the final total at checkout. Instead, customers are expected to split reservations, risk losing seats together, or completely rebook flights afterward like they have unlimited free time and patience. I spent: - 5 minutes with the Hawaiian Airlines Mastercard rep, who was actually polite and helpful - 25-30 minutes trying to explain the issue to outsourced support - nearly another hour waiting on Alaska support The final "solution"? Cancel and completely rebook the flights. Brilliant. Meanwhile, Alaska now seems determined to nickel-and-dime customers into the ground. We already paid extra for Premium Economy, but apparently sitting together as a family is now considered some kind of luxury add-on. Extra for aisle seats. Extra for window seats. Extra for sitting slightly closer to the front. At this point I'm surprised they haven't introduced a "breathing convenience fee." The old Hawaiian Airlines experience felt warm and practical. The new Alaska version feels like a budget airline wrapped in a cheap touristy Hawaiian shirt bought at an ABC store while aggressively squeezing customers for every possible dollar. Looking forward to the complimentary thimble of mediocre food and the $20 peanuts.

Photos
Alaska Airlines - 3/10/24

3/10/24

Alaska Airlines - AK snow prior to landing

AK snow prior to landing

Alaska Airlines - Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

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Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

Philippine Airlines

Philippine Airlines

2.5(22 reviews)
0.0 mi

*Full Disclosure* Yelp is not available in Thailand, but is present in The Philippines…read more These flights were from HNL-MNL on 04/13/23, MNL-BKK on 04/14/23. A week later BKK-MNL on 04/20/24 and return flight MNL-HNL on 04/27/23. All my reviews in Thailand are on my Tripadvisor account. Me and my other half's last time flying on PAL was Precovid Feb 2020. Not only they are The Philippines Flagship Carrier, they are the oldest airline in Asia. Although they can get you to major destinations across Asia and all ASEAN countries, they aren't in Alliance with other major airline carriers. Booking online was easy. Upon waking up that morning prior to departure, I noticed the flight was delayed by 1 1/2 hours. Which gave ample time to make our way to the airport to grab a bite and coffee before boarding the plane. Online check-in was successful, with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security via TSA Precheck only in Honolulu and other US Airports. I must say, that the ground staff from check-in to boarding were efficient and friendly. One piece of information I failed to pack was my Vaccination card or take a photo of both front and back of the card. My fault, I assumed restrictions were lowered and didn't do my proper research prior to the flight. The customer service agent just checked me in and I had the choice of heading back home to pick up my vax card, or chance myself when entering The Philippines without proof of vaccination. Thailand dropped all restrictions from our previous visit Fall of last year. As a foreign traveler entering The Philippines, you're required to complete your eTravel registration to declare proof of vaccination, similar to when entering Japan when proof of vaccination was required. When complete, the website will issue a QR Code prior to entering the country. Service onboard was excellent. Available onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed both lunch and dinner meals includes silverware. For long-haul flights, I'm content. Between Honolulu and Manila, onboard amenities were a pillow & blanket, toothbrush, earphones, two complimentary meals including a mid flight snack, alcohol including red or white wine, beer and other nonalcoholic beverages. Between Manila and Bangkok, it was almost the same. No amenity's were provided on a A321 and each seat back had no inflight screen monitors. But there was a dinner served on the flight going to BKK. Lunch on the return, and free inflight entertainment on each seatback furnished by an A330-300 aircraft. PAL occupies Terminals 1&2 at Manila International Airport(NAIA). When transferring between terminals, it was a bit of organized chaos. What the customer service agent in Honolulu advised us that our checked luggages would automatically transfer between MNL & BKK. Both us and a Thai passenger didn't have faith that our bags would make it through to our final destination. We all had to double check over and over. There was an airport transfer that would shuttle passengers from T1 to T2 without leaving the airport premises. You're escorted by a ticket agent to bypass immigration and customs, and it's required you pass through another security screening as if you are entering an airport for the first time, very similar to making a transit at Incheon Airport. It's not an huge airport like Haneda Airport, but every single person onboard and in NAIA are English friendly, and the most helpful and friendliest airline personnel I've ever come across! Maybe in the future if booked in Business Class, I'd update my review for later.

Awful service. Stood at the check in counter for 20 minutes as the woman behind the counter…read morestruggled to get me checked in. Made it clear again and again that I wanted an aisle seat. Naturally, PA gave me a middle seat for a 10 hour flight. Absolutely no way I will ever fly with them again, no matter what the cost.

Photos
Philippine Airlines - Economy, not bad. No power outlets, just USB-A port.

Economy, not bad. No power outlets, just USB-A port.

Philippine Airlines
Philippine Airlines

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Delta Air Lines - 8 am flight

Delta Air Lines

2.6(182 reviews)
0.0 mi

My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

Joseph Wong shout to you for superior customer service and check in. You made my solo trip w/my…read moretoddler so much more manageable. Mahalo for going above and beyond.

Photos
Delta Air Lines - Proper dinner on the plane.

Proper dinner on the plane.

Delta Air Lines - Early morning flight

Early morning flight

Delta Air Lines

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Daniel K Inouye International Airport - HNL - Aperol spritz

Daniel K Inouye International Airport - HNL

2.9(2.6k reviews)
1.0 mi

Get here in a timely manner. This is a beautiful airport inside and out. Beautiful shops, good spot…read moreto get last minute souvenirs. They do have some Hawaiian eats in the airport, or you can get something simple like a sandwich, coffee or smoothie inside. The staff is friendly, bathrooms are clean. I found the ones towards the entrance and exit to be less busy. Security section looked a bit busy, so plan accordingly. Once I got past that, it was smooth sailing to my gate. Renting a car, all car rental services are a 5 min walk across from airport exit, go up some escalators and you're there. I hope this helps for your next trip. ALOHA

I wish travel therapy was covered by my health insurance…read more When thinking about this airport, I think about their open-air walkways, outdoor gardens, and carpeting. Is it dated? Yes. But you're not here to linger. I never got to peruse their shops or dine at their eateries as both my arrival and departure times fell out of the scope of normal business hours so no comment on that. Their bathrooms were clean though, although limited. i never realized how much I valued multitude of stalls until I was standing in line after a six-hour flight. I have no qualms flying into or out of Daniel K. Inouye International Airport. It's a solid place that gets you to-and-from.

Photos
Daniel K Inouye International Airport - HNL - Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

Daniel K Inouye International Airport - HNL - New Anti-Flood Decorations at the C Gates.

New Anti-Flood Decorations at the C Gates.

Daniel K Inouye International Airport - HNL - "Iwa Soaring" (2021) by Mark Chai from Honolulu

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"Iwa Soaring" (2021) by Mark Chai from Honolulu

Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

Hilton Hawaiian Village Waikiki Beach Resort

3.1(3.1k reviews)
6.4 miWaikiki
$$$

My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

Photos
Hilton Hawaiian Village Waikiki Beach Resort - Paradise Pool

Paradise Pool

Hilton Hawaiian Village Waikiki Beach Resort - Super Pool and Beach

Super Pool and Beach

Hilton Hawaiian Village Waikiki Beach Resort - Lagoon, Waikiki Beach and Rainbow Tower

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Lagoon, Waikiki Beach and Rainbow Tower

Omni Air International - airlines - Updated May 2026

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