Earlier than expected but very accommodating! Will certainly call them again since Charlie's was…read morenot accommodating at all.

These folks are top drawer! Started using them from a recommendation long time ago. Some…read morebusinesses care about customer service; 808 has been honest and competent at all times, even if traffic can make you nuts. Da' bes!

Had another fantastic experience with this fine company. James was punctual, notwithstanding the…read morefact that our plane was delayed for unknown reasons. Our airport pickup scheduled via online worked great. This is my backup mode of travel to go to and from the airport. Big thanks, James, for your unrivaled Service.

Flat rates to and from HNL airport to Waikiki and one of the lowest flat rates I could find. I…read morecontacted James and booked a shuttle a couple days before arrival in Honolulu and then again a couple days before checking out of our hotel. Both times the driver was on time with a clean vehicle and got us to our destination without any delay or hassle. Definitely worth it if you're planning on going from HNL to Waikiki or vice versa. Shared rides like Speedi Shuttle are only worth it if you're riding solo

I have to thank XS limousine for saving my wedding! My fiancé and I planned a secret elopement at…read moreKualoa ranch, my close friend was supposed to give me a ride from Waikiki to Kualoa Ranch, unfortunately she was visiting family in another state and her flight was delayed and cancelled multiple times, she would arrive the day after my wedding. Now needing to get a ride last minute, I had to figure out a way. A Lyft or Uber would probably not accept due to the ride being long. I went on wedding wire and tried to see if any wedding car services were around. I saw XS limousine and sent them a quick message, not expecting to hear anything back. Right away Vinny messaged me and asked how he could help, I explained my situation and needed a ride last minute to my wedding venue. I was in luck, he was dropping off a client at the airport around the time I needed and would be able to pick me up and take me to Kualoa! He picked me up in a roomy Escalade which was perfect for my big wedding dress I had on, he found out my fiancé was Vietnamese like him and even told us his favorite spots to eat at in Honolulu. Thank you Vinny for the amazing customer service and getting this bride to her wedding!

My hotel recommended Vinny for a personal tour around the Island and I quickly booked it. He is…read moregreat, I booked him to drop us off at the airport Friday morning, that's how great he is !!

Needed a taxi to take us to the Honolulu Airport from Kailua. Called around to compare rates, just…read moreto find out they are all pretty standard at $55 (cash, otherwise you pay the meter rate). Robert answered the phone right away, where as the other companies I called, I had to leave a message. Reserved AA Robert's Taxi to be picked up by 11AM sharp - he arrived 10 minutes early which was great, as the Honolulu Airport tends to be crazy busy. Robert not only got us there early, but he also dropped us off at the drive-thru ticket counter!!!! Didn't even know this existed!!! So we were able to avoid the copious amount of people all trying to check-in at the same time. Will definitely use this service again when needed. Thanks Robert!

Unprofessional. Do not recommend this joker. Completely…read morerude, petty, consider any other service.

http://www.shuttlebykathy.com/…read more Don't trust this person she sends out cut rate taxi's to pick you up! Has happened to me twice see my reviews! She is NOT a service she is a website portal who takes her cut and hires the cheapest taxi's she can. Thanks for getting me stuck at airport Kathy!

If you are lucky enough to be heading to the windward side of Oahu from the Honolulu airport, do…read moreyourself a favor and book Flat Rate Shuttle by Kathy. It is as if your favorite family member is there to greet you. She knows the ins-and-outs at the airport (that alone is worth five stars to me) and gets you to your destination efficiently. She is friendly, reliable and a treasure to talk with on the picturesque ride over. I have used Flat Rate Shuttle by Kathy many times and always look forward to having her catch me up on what's new since my last visit.

They were waiting for us when we arrived at the airport. Our flight was 3 hours let but they kept…read moretrack of it. Suburban was clean and in good condition. The driver was friendly and knowledgeable about the area. Snacks and water were nice additions. Would recommend!

We chose Aloha Travel who books for Platinum Limousine Service for a private SUV. Pickup from the…read moreairport was seamless. Unfortunately our United flight was canceled 5 hours before pickup. We contacted both Aloha Travel and Platinum Limousine Service to reschedule pickup and both indicated service would not be provided and we lost our money. Wou would think the "Aloha" spirit would be more accommodating for circumstances beyond our control.

Was picked up as a party of 8 today, with two kids and baby and well worth it to get picked up at…read morethe airport! You have a greeter who connects with you once you land and meets you at baggage claim with a cart to get assistance and then takes you to meet the driver which our departure so easy!! Would definitely recommend!

Safe, prompt, and wonderful drivers. Very helpful and careful with wheelchair and luggage. Driver…read moregot luggage cart at airport.

I don't know if the mix up was on the Hawaiian Air portal or with AAA Titanium Limo Svc, but in…read moreboth directions (from & to the airport in Honolulu) we had multiple drivers trying to confirm pick up - the day of service. No contact prior to the day of service. I requested & prepaid for an SUV due to our luggage. We were picked up by an older model stretch limo (we wonder if it would make the tune at the HHV entrance- he did) & we had to walk a mile to get to it. The driver was in great shape apparently & practically ran to the car - we are not & couldn't keep up. For the ride back to the airport later that week, after confirming twice (once I called the phone number & was told it was not AAA Titanium, but when my husband called back someone else answered & confirmed for us) we waited where we were told & had to call again to find out where our driver was. He was 5 minutes away due to traffic. When he arrived in his minivan it was a taxi service! We were warned that there are scams trying to get you to pay again. We were fortunate in that these people did have our prepaid reservation, but it sure felt like a scam. We paid $140 for round trip service in an SUV. We could have paid less than $80 for a taxi round trip. Never booking transportation through the Hawaiian Airlines transportation portal again! Live & learn.

Booked in advance and had paid in full for a 5:00 AM pick up time. No one came to pick us up to get…read moreus to the airport. When I called the number provided for the driver, I got a voicemail. Had to get the hotel to call a cab which, luckily, was very close by and they were quick. I got onto customer service with Booking.com and they also got the voicemail. Booking.com was very helpful, apologized to me (not their fault) and said I would get a refund. They also said they have had a lot of issues with this company. Don't book with them.