I had great flight on Royal Pacific Air lag week Friday. The pilots were cool and friendly …read more Looking at the islands that way is amazing if u got the time and money this is a better way to go than Island, Mokulele, or Hawaiian. I would flight from island to island again this way

I've flown Royal Pacific multiple times. Each time it has been a first class experience. The team…read moreis professional and the facilities are top notch!!

From the time you enter Lana'i Air's facility you can truly see that Lana'i Air really understands…read morehow to value their customers. Well formatted parking lot, easy to drop off then just park. Parking lot is clean, secure and free... yes I said free! Courteous and professional staffing and the waiting area is superb! Updated, stylish, comfortable and well organized as if this was a first class lobby. Without a doubt I will be utilizing Lana'i Air for every trip to Lana'i.

Extremely disappointed with this airline's treatment of kupuna (elders) that need wheelchair…read moreassistance. Their staff needs better training. My mom was traveling back home alone after a doctor's visit on Oahu and needed wheelchair assistance. I found out that they had initially forgot to wheel her to the plane, leaving her to sit alone in the waiting area until a worker finally noticed her. With all the staff I saw standing around, I'm surprised that could even happen. Then, upon arrival on Lana'i, they didn't bring a wheelchair up the ramp for her, forcing her to shuffle down instead. On the Oahu side, the workers like to hang around the small check-in desk and talk loudly during their breaks. My mom is semi-deaf. If she could hear them, that's a problem. Two employees were also standing around outside "on break," vaping near the customer entrance. Their vape smells was not appreciated for those of us who have sensitive noses. Seriously disappointed with the whole situation. They need to do better.

The tour was excellent. Crew and pilot were wonderful. Only negative was tour scheduled weeks ago…read moreand week before, we were notified we needed to reschedule due to scheduled maintenance. Hmm

This was one of the most thrilling helicopter rides I have ever been on. While driving from the…read moreairport, I noticed a sign about Magnum Helicopters advertising they did "doors off" helicopter flights. I was intrigued by that. Earlier that week, I had done another helicopter tour with another company that was more sedate but good as well. The day b4 my flight back to the states, I decided to give Magnum a try. I was looking for a thrilling ride that could rival skydiving (I used to skydive many years ago). This ride gave me the thrill I was looking for. It was so fun to have the doors off, be strapped in, and hear the wind rushing by. This place is very very conscientious about safety. You watch a safety briefing on a video, etc. The ground crew takes good care of you and makes sure you are strapped in well, etc. Our pilot was Josh and he made the whole trip fun. He was an excellent pilot, took us to see all the important sights, and had great banter with the passengers. You can tell he is very experienced with piloting a helicopter and very safe too. Feeling the wind blow in your face, mussing up your hair as you fly around was a lot of fun. We could bring our phones with us to take pics and videos but they had to be in a plastic bag case tethered to our wrist (case and tether is available for rent or purchase). Magnum Helicopters is also based upon the Magnum PI show. The helicopter is painted in those colors and there is a Ferrari that one can sit in (in the waiting area) and gets pics in. I am hoping to come back to Oahu later this year so I can visit the other islands. If I do, I'll be sure to come back to Magnum Helicopters to get another thrilling ride

I recently returned from a two week holiday in Honolulu traveling by Air Canada and Omni Air…read moreInternational from Vancouver . Both legs of the journey were to be by OAI but mechanical problems on the outward leg meant our flight was transferred to a regular Air Canada 777. I was delighted for a premium of $71, to get my favourite seat at the front of economy class with loads of leg room. The flight home was the scheduled Omni Air. I arrived at the airport in plenty of time for the flight but discovered Air Canada's system was down and there was a two hour wait while they sorted that out - not Omni Air's fault. It would have been nice if Air Canada could have handed out water (temp was in the low 80's), no seating except for a wall, and no washrooms close at hand. The flight eventually left two hours late. I had managed to again book the bulkhead seat (7H) at the front of economy and found it very comfortable if a bit tight widthways. The leg room was great and I liked that I had access to underneath the last seat in premium for storage of my personal bag. It was a red-eye and I had no problem getting a few hours sleep. Service could have been better, AC comes through regularly offering water or other drinks, on Omni I think we had maybe two go-rounds of water on a 5.5 hour flight and after the long dry wait in Honolulu I was definitely dehydrated by the time I got to Vancouver. The plane seemed quite new and was very clean, seats were comfortable. Leg room in the other economy seats looked very tight and I was very glad I had paid $30 for the bulkhead seat. Had a quick look at in-flight entertainment - weird mixture of B-movies and old TV shows so didn't make use of them. It was good to compare Air Canada and Omni Air on the same trip. AC gets a lot of flak but I have had nothing but good to excellent experiences with them over 40+ years. I would say Omni did the job they needed to do. Am glad it was an overnight flight and not a long-haul daytime flight....particularly with the rather cursory service. The rear of the premium cabin had two crew seats and it seemed to be a dumping ground for all the crews' gear - coats, two large Starbucks drink containers, and the crews' luggage was scattered in the floor in front of the seats and behind the last row of premium seats. Not a very professional look and could possibly be a safety hazard in turbulent weather.

The worst flight experience all the around. Employees are extremely rude and clearly not happy…read more Multiple systems on the aircraft did not work. Would highly recommend paying more for a better airline experience

There's renovations going on in Terminal 2…read more I like this airport. If you are going to or from the the Hawaiian Airlines Terminal 1 to 2, allow sufficient time to get there if you have a connecting flight.

Hi my name is Leah Howard. Last Wednesday (09/23/2026) I lost my wallet in the Terminal 1 Arrivals…read morearea of Baggage Claim/ pillars 1-10 right where the Taxi/ Shuttle transportation spots are for pick-up. I had dropped or left my wallet accidentally there, in search of the Uber pick-up spots which were located elsewhere. Needless to say the security in the downstairs arrivals areas weren't so helpful and they kept telling me to talk to and refer to another person inside and outside. Nobody actually assisted me with searching for my lost/ stolen wallet. Finally I talked with a Officer in the area, who took down the description of my lost item and gave me their "lost & found" number. Today (09/29/2026) I come to give a huge shout-out and my biggest gratitude and THANK YOU to the supervisor/ worker with the Hawaiian Airlines: Dani Dolan-Decker. She was persistent, determined, and genuine in ensuring that my wallet was returned to me. She said she noticed it at Gate A15 Terminal 1, somehow someone must've brought it upstairs. Dani called the USO and somehow got a hold of certain military personal based on my CAC and was able to get in contact through our tight-nit community to reach me and have me come to claim my wallet. I am forever blessed that Dani Dolan-Decker came to the rescue and ensured I was reunited with my wallet. ALL my cards were still there, my iD's, my CAC and my $173 were still inside my wallet when she handed it to me at the Airport.