I was mad because no one was in the office but the nice Manager Asia from West Hempstead drove to…read moreHewlett to assist me and resolved the issue.  She was so sweet and kind to hurry from West Hempstead to Hewlett to take care of my needs. Aisha is the bestttt

I was having a problem receiving an email confirmation regarding the closing out of my units…read more After speaking with Shani with the Hewlett location, she was extremely helpful in finding a way to get me the emails I was requesting. Shani took the time to figure out why I was not receiving the emails and found a work around solution.

Avoid. Within months of renting this unit my bill went from $180 as advertised to $280. Now one…read moreyear later I received a small postcard like in the mail, something I might have completely ignored, which stated my rate was increasing to $480, a 90% increase in one year.

Jeanie and Karen are very nice and helpful and the facility is very well kept and clean.read more

Avoid Tufano Movers. I paid a few thousand dollars, including a specific $1,000 packing fee, for a…read morefull-service move and received an unprofessional, incomplete nightmare. - Unfinished Packing: They charged $1,000 for packing but only did the kitchen and mirrors. They left bedrooms, closets, and office completely untouched. I had to pack and transport two full carloads of items myself. - Job Abandonment: The crew vanished without a word or a walkthrough. I was left packing and moving heavy AC units, large boxes and dragging couches to the curb in the middle of the night. - Lazy Delivery: They dumped every single box into a single room on the ground floor despite clear room labels, forcing my wife and me to carry everything upstairs ourselves. They also claimed they couldn't bring my two main closets upstairs. - Property Damage: They used zero wall protection, resulting in gouges and scratches on the walls. They also came at the wrong time (two hours early) and decided to try and break into my house, waking up every other apartment they could reach in our building and eventually having security called on them. Completely ridiculous and unprofessional. As others mentioned, the movers fraudulently convinced me to sign the papers after the fact, casually saying it should have been done before, but he "forgot". Looking back this was a dirty move to confirm everything was done right at the time - which they specifically didn't do as mentioned. My family used this company for 30 years, but their standards have completely tanked. To make matters worse, management (Ann) has completely ghosted my emails for weeks. Do not trust them with your money or your belongings.

To begin.... this was a long distance move. This company FLEW the packers to our location. This…read moreI'm sure, was how the price was determined. No notice of this was explained, or we would have contracted a local mover. The movers, as we unpacked, were at first good , but as we unpacked things were not as carefully packed. Many broken items and actually missing items. We contacted Tufano to notify the missing items and were told they would send out a claims document. But after several attempts to notify them that we hadn't received the claim forms. This started in June of 2025 and to date 2/2026 we still haven't Received claim forms. The missing items were 2 living room chairs, which cannot be missed, among broken items that have been photographed. WE HIGHLY RECOMMEND YOU USE A LOCAL MOVER. THIS EXPERIENCE WITH TUFANO MOVERS WAS A NIGHTMARE!!!!!!

Vivian and Trini are the best! I could've moved in the next day. They went over all the rules,…read morehepled me with my app and everything went smoothly. I would recommend public storage without any reservations. Sharyn M.

AVOID AT ALL COSTS!…read more In 2024, Public Storage purchased the storage space in Island Park, NY where I had leased two units for several years. Immediately, in January 2025 the cost was increased by $202 per month for my units. Then again, July 1, 2025 - six months later - the price was increased another $300 per month. That's a total of $502 more per month, or 34 percent increase! Outrageous! That is obscene, obviously - but it's still not the worst part. When I called the local property manager to leave several messages, no one returned my call. I tried the 1-800 number listed on the website, but that sends me to an advertisement for medical alert. There is literally no way to speak to a human being. I called and entered the prompt to rent more storage space, thinking I could speak to someone. The man who answered said he could only transfer me and would not share the actual number. After being transferred and waiting for 20 minutes, a woman answered and offered to have a district rep call me back within 24 hours. That has not happened either. AVOID AVOID AVOID PUBLIC STORAGE. If you already have a Public Storage leased unit, check your account online. They do not notify you. Rather, they just keep adding increases to your credit card on the autopay. Thieves.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Pros: Clean, secure, well-lit facility with plenty of carts…read moreto help you move stuff between the unit and the loading bay. The loading bay itself has a truck-height dock (no ramp/plate) as well as parking for 3-4 cars. WiFi - for those days you're stuck reorganizing your storage unit. Helpful staff - the few times I needed to interact with someone, they were helpful, even when it came time to move out. Cons: As soon as this became a Storage Post, my rate began rising, eventually doubling over the course of three years until I cleared out and left. Every six months, I got a letter in the mail saying that they were raising rates that they promised they'd lock in for six months, with no indication of a ceiling. Looking at the most recent copy from this past March, I notice that they've left out the "six months" part. To me, that kind of practice is worth a two-star deduction. Here's most of the letter: "Thank you so much for being a customer at our Storage Post - Rockville Centre Storage Post storage facility. It's great customers like you that have allowed us to be one of the most popular storage facilities in the area! As you have seen, we've upgraded the property to make it even cleaner, safer, and more convenient for our customers! Features like Wi-Fi Internet access and free package pick-up are just a couple of the ways that we believe we provide the best service in the industry. In order to provide this best-in-class quality while facing rising operating costs, we must periodically readjust rental rates. Your adjusted rate is detailed below. Our updated rates are still among the most competitive available in the area for safe, secure, quality storage. Please note that, even if your account is prepaid, the rent increase will still go into effect as of the date below and a credit for any prepayment will be applied to your account."

From the owner: Storage Post Rockville Centre is your one-stop shop for self-storage. With storage units ranging…read morefrom 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.

Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

Popped in to Freeport Self Storage today to drop off a few things into my unit and ran into the…read moremain man in charge, David. He's the founder and owner and is there day and day out always making sure customers have a great experience. He really is one of the nicest business owners I've ever met. His team there is always equally fabulous and it's clear he's fostered a great work environment. If you're looking for a storage unit, for both long or short term, they've got my stamp of approval and my 5 stars. Note: I decided to try something new and added a video review to my post.

I rented a unit at Freeport Self storage about 8 years ago, and everything was smooth and easy…read more I'm needing to rent a unit again, and they were my first choice. It's even better now; there's an additional building, truck rental, and many upgraded features that will make renting even easier this time around. Brenda was friendly and helpful and took time to go over everything, and let me know that I can call with any questions. Definitely recommended.