I have been coming to Olio Nail for several years. Over the past year I have noticed a change in service and the staff's attitude, particularly the staff's interactions with me and others alike vs. white individuals. My young niece also took notice too to the difference in treatment. Today, however, was the worst. I went in for my normal bi-weekly fill. I usually go to Tina because she's been great with doing my nails. Tina had an appointment, so I went to another lady who had last did my nails and did a great job with painting the French style I like. She proceeded to drill-file the old gel polish off my nails and asked if I would like a cut down. I said no. Then she asked if I wanted a new set because I had a very small chip on the side of one nail that could easily be filled with acrylic. I said no because my nail set was not lifting, I was pressed for time and didn't want to soak off the current set, I had just gotten a new set about 3 or 4 weeks ago and didn't want to pay the extra cost for a completely new set. I asked her to just have a fill today, and maybe next time I will consider a new set. The nail tech became angry and demanded I get a new set. She called over another lady and they chatted about my nails. I again said, my nails are not lifting and really don't need a new set, I will just get a fill today. The nail tech then said very rudely, "well I won't do your nails" and pushed my hands away. She then said, "You can wait for Tina and maybe she can do nails for you, but I can't do it." I asked is it that you can't do them, or you won't do them because I do not want a new set? She then told me to go to one of the male tech's which I told her I didn't want to because they cannot do the painted French tip like I like it done (I knew this from a prior experience). They chatted among each other, and then I said forget it, and walked out. I went across the way to the Walgreens plaza to another nail salon and got my nails done with a fill-in the nail tech at Polish Nail salon said I did NOT need a new set, and they treated me with great service and I was in and out in about 35 minutes. Tina from Olio Nail did later call me to apologize for her staff and asked that I come back and get my nails done by her, but I did not. Unfortunately, Olio Nail has lost a long-time customer. Done! read more