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Frederick, MD

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Old Navy

2.8 (10 reviews)
Closed • 10:00 am - 9:00 pm
Updated over 3 months ago

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7 years ago

This store constantly looks like a bomb went off. It's a complete mess and has a funky smell.

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Men's Wearhouse

Men's Wearhouse

3.9(35 reviews)
0.2 mi
•$$
Walk-ins welcome
Available by appointment

I needed clothes for a wedding on short notice and stopped into the Frederick Men's Wearhouse. Mark…read moreand CW took care of everything. They put the whole look together, made sure the fit was right, and stayed past closing to finish it all up. I never felt rushed or like just another sale. With so much being automated these days, it meant a lot to get real, personal service from two people who care about doing it right. If you have an event coming up, ask for Mark or CW.

disgusting horrible experience. Rude, dismissive staff from the word go…read more I made an appointment to have a suit altered slightly that I bought on sale elsewhere that did not have a tailor. I knew there was a fee four outsider clothes, but the website says it is no problem to alter them. They did not acknowledge my appointment..did not even ask for my name. Complained about that. "why didn't you dry clean this before you came here?" I did not know that was a thing..the website does not say so, and had I been allowed to speak, I would have said, "I have never owned my own suit before. But I was never allowed to finish anything. "You know it is going to take us at least three weeks right?" "Your website said up to 2 weeks for basic alterations, and that is what I need." "nope, three." "Ok I will take my business elsewhere." "No, wait, wait now. we can probably do it." "two weeks?" "Yes, we can do it." I start to explain again I have some considersn and questions.."so the tailor is going to talk to you about it. just hold up." Tailor comes out. asks what she is supposed to do. "I just want a standard classic fit for this suit at the hems and such." I had brought the shoes, the shirt everything. "I don't know how a suit is supposed to look on you, you have to tell me." WTF?? I am paying YOU money after making an appointment on YOUR website, and you do not know how a classic fit is supposed to look on me without me telling you??" "Looks fine as is. if you want something else, there's a chart." there were pictures of different hem lengths. I picked the one that my careful research had told me was the most formal. Finally she marked the sleeves, marked the pants. I did not dare ask for anything else from this nasty woman or the rude "host" of whatever you call the clown that stands around telling you how wrong you are but does not do any actual work or sewing. They seem offended I was even there, and offended I had some questions about suits since I had never owned one before. Terrible service, terrible attitude, totally incompetent and if I were not already pressed for time I would have left again. The only seem to want to help you if you already know everything there is to know about formal ware..which I did not, and was more than happy to explain. But they did not care about me looking good at all..theyt cared about me leaving. screw this place, and I would hope nobody would ever give them their business.

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Men's Wearhouse
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Old Navy - womenscloth - Updated November 2026

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