I stopped by this location to browse and see if any spring or summer styles were out. Plus I'm always in the markets for leggings. I walked in and saw the hand sanitizer station. All staff were wearing masks. This is definitely a plus. The store is a bit crowded. I don't mean people. The racks are close together and just moving throughout the store I knocked things off the rack at least once especially by the work out/athletic section. I was trying to find a pair of leggings and all the sizes and styles were mixed. I couldn't find what I was looking for. During my leggings search, I was approached by an employee about a rewards program. I don't shop at Old Navy very often, so I took a pass. As I navigated further into the store, the more crowded it became. By the clearance section, it was impossible to look through the racks as everything was packed and hard to move through the area. Plus, I docked a star because the entire back of the store smelled like pot. It was mostly empty of people, but a few. I thought it may have just been the clearance section, but as I moved towards the kids section then the men's side by the dressing rooms - the smell definitely lingered. I felt overwhelmed in this store. I left in a hurry without making a purchase. read more

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This particular location is a rather new one, and the layout is typical of the store. The store is very roomy and not cramped. The staff is usually walking around and was helpful when I couldn't find an item. The dressing room was staffed by a nice guy that addressed me by name (and also wrote it on the door). I found that personal touch nice. The prices are of course pretty low and yeah, the quality is not the best, but come on, a tshirt is a tshirt. Parking is ample and the surrounding businesses are numerous. Stop by the Starbucks for some caffeinated power shopping. (watch out for the early A.M. sales days, people can be a little crazy) read more

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Taylor helped me today. Super friendly and helpful. Things can be crazy during the holidays, but she wasn't fazed at all.

I am totally missing the Western Hills store because I could visit it as often as I liked. This location is quite a drive so it moderates my binge shopping for cheap clothes addiction! I love Old Navy for cheap casual clothes, great sales, and great coupons. I can't get many work clothes here, but almost all my casual weekend wear is from here, especially my jeans. I just went out this weekend and bough 5 pairs! of Old Navy jeans. I love the variety of styles and washes. There is something for everyone! I love that I can buy talls for when I wear heels and regulars for flats. (They have shorts too.) So many basic casual tops! I love their long sleeved cotton t-shirts. They last for several years and you can often buy them for $5-10. The staff at this location is ridiculously nice- Even when I try on 20 items in the dressing room and only buy 2 and they have to put all of the other back on the rack. They now ask your name as you go into the dressing room and write in on the outside of the door so they can call you by name when asking if you need anything. Nice touch! Hint to anyone with an Old Navy card- Get 10%of your total bill on Tuesdays! read more

Last night I placed an order during a 50% off sale. Half the order was available for pickup at this (Stone Creek) location and I selected to pick that half of the order up in store. The other half of the order would be shipped to me. This morning I waited for the email saying the order was ready to pick up. That did not happen. Instead, I got an email saying "Oops, we couldn't fulfill your order so it has been canceled." Really? I had 50% off and now the sale is over. Are you kidding me? No explanation, no help to resolve the issue, just "Oops, couldn't do it!" Ridiculous. If this is the case then why was every item listed as in stock last night? I have a feeling the people working at the store were just too lazy to get it together. I called customer service and they made it right. However, the store did absolutely nothing but cause me to lose my 50% off. Buyer beware: don't do in-store pickup!!!! read more

Old Navy - Men's Clothing Near Me - Cincinnati, Ohio

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