Shoddy quality, even more shoddy customer service I…read morepurchased this romper 5/17, still have the receipt. Wore it once, (so obviously I took the tag off) and while wearing it the strap broke and is no longer wearable. Now I spent $40 for this. And you all advertise "affordable" clothing. However $40 for 1 piece of clothing is not cheap. Went in to return, exchange something so I can be able to actually get my money worth and was told by the girl there that because the tag was off she couldn't do a refund. Now I understand you have policies, but if I cannot wear the clothing more than once than that sounds like a defect on your part and not mine. I did love your alls clothes and would have loved to shop there again. I don't care to spend the money when it's worth it but this feels like false advertisement and theft when I can't even wear this again. Tried to email the email for the store "Fayette@roseandremington.com" that's literally on the website and it comes back as email does not exist. ALL of the emails on their website, social media all come back as do not exist.

One of my favorite places to shop. Love their selection and how helpful they always are!read more

I only come here when I receive coupons. They have a great selections of jeans, blouses, work…read moreclothing, and clearance section. I know that when it comes to camisoles or tanktops that I would go somewhere else. It's alittle pricey along with the accessories. Other than that, staff is attentative and friendly. Quality of clothing is definately what you pay for.

Zoey, Bailey and Jessie were fantastic. They helped me and a large group find great priced suits…read morefor a wedding. They even went above and beyond to have a suit transferred for me with a manager that would be in town from a nearby store free of charge. I'm very glad I went into the store to get help rather than order the wrong thing online. Thank you Zoey, Bailey and Jessie!

Employees are always rude at this location. Employee grabbed my purse to tell me how she dislikes…read morebag charms on nice bags. Like okay DONT TOUCH ME OR MY STUFF weirdo

The whole store for men, children, and women is here. Be prepared for a long visit; they only have…read more2 registers and their associates are a little slow. They have handhelds but don't bother using them to be efficient. There are no greeters and no one offers to help while you are browsing. A lot of them stand around. This has been my experience on multiple visits; I had hoped it wasn't the usual experience but it is Better to shop online if you can or just head over to banana republic a few stores down (same company, much better service and the prices are about the same if you catch them on a sale.)

Albeit pricey, the White House Black Market is an interesting shopping adventure that we visit when…read morewe find them. The two ladies we met today were very pleasant and are typical of the quality service we always seem to get from WHBM. Perhaps the only exception: PRO TIP: This is not the location I would recommend to pick up something ordered on-line. They don't receive a commission on these items and are aggravated with the practice. The only blemish on their customer service image would be to not purchase an item directly from the boutique. You may not want to mention you found their store by using Yelp. One of the ladies believes it to be a tool to sabotage small businesses. Unfortunately, I think my attempt to repair her thought process was a failure. It was also a bit of a drag when I learned that there is no public restroom. In other WHBM stores, an associate will escort you to the "employee only" bathroom. Especially if it's urgent and they know you don't make it a habit. No biggie. I went next door and ended up finding something really cool that was on sale. So, win-win. We found a couple of nice accessories that didn't break the bank, so success to us! 05/22

I walked in intending to just peruse, but ended up mentioning that I was on a mission for something…read moreto wear for a wedding outdoors in 40 degree weather. And immediately, Corey was ON IT! I pretty much just tried on everything he gave me. Basically, he made an AWESOME personal shopper. I felt like everything he gave me not only fit well, but looked good. It was a matter of me filtering down to the "one" outfit that would work for the wedding. Amy also jumped in with some suggestions and accessory ideas as well which provided some additional flair! I love their clothing, their accessories...and ESPECIALLY their customer service. They are truly the best when it comes to helping you find something specific. Truly, if I had done my own "perusing," I would NOT have found the amount of options that he found for me, nonetheless given a thought to some of the items he picked out that actually looked really good! I have had other experiences at other WHBM stores where the customer service is outstanding at helping you find something to wear for events. But seriously, you'll want to hit up the Deerfield Town Center location some time if you are on a mission. They will TOTALLY help you out. They are my go-to for "on mission" outfits!

eridian pants are awesome, but rip easy. 5.11 caught my attention because of the guarantee to…read morereplace anything that rips along the seams. The first pair, the guy at this location told me just to grab a replacement, which made me spend a few hundred on shirts because of good business practices. This time, the guy refused to honor the guarantee on the pair included in the picture. Claiming normal ware and tear on the back of the jeans clearly on the middle inseam! I told him after a year goes by, I'll stop bringing them back in. Already ordered replacement ridge pants that hopefully hold up better (not as light as Meridian unfortunately). I'm not looking for handouts, but want to get my money out of them so it's not a complete waste (I have all the colors). Now I've lost a lot of confidence in the company as a whole. I have a lot of their clothing, backpacks, and accessories. Before, I was assured that the quality is so good that they'll stand behind it. Now that they're not, the quality must be causing them too many problems to keep up with that assurance. Third picture is the size of pants compared to fresh order made a month ago. I haven't added on in size which would be a meaningful denial as well. He just kept repeating the same thing like one of my toddlers. Just doing what he's told is my guess.

Never purchase online from this company. They promise to deliver the merchandise in 3 to 4 days. I…read moreplaced my order on the 14th August and tracking showed it was delivered on the 12th of September. I received nothing. This company does not deliver on promises. I called the store and the retail worker said to call their warehouse, of course they don't work on weekends....and it's not the store's problem. A very dissatisfied and defrauded customer.

This is the biggest hot topic I think I've seen. They have a great selection and the staff is…read morereally helpful. Their clearance rack is always great deals. It's a nice place

The staff at the Hot Topic at Liberty Center (7100 Foundry Row Suite 168 Liberty Township, OH…read more45069) is extremely rude. I've been in there a few times now and the store is always disorganized and dirty. The girl (manager?) that works in there is always in a bad mood. Today after waiting in line for and exclusive drop, I was 6th in line. The limit was 2 per person, she allowed her friends to grab more than the allotment, then she tracked me down in the store after I was able to get one item and accused me of cutting the line to get it. She called me out in front of all the customers and staff (for something I didn't do) and forced me to hand over the item where she immediately gave it to one of her friends in line. This is unacceptable behavior. I will be avoiding this store and company as must as possible!

This place is your hole in the wall store for cheap fast fashion - it reminds me of stores in the…read moreearly and mid 2000's like DEB & Limited Too. There are two sides to this store - a juniors / adult's section and kid's sizes. The clothes are not upscale by any means, but you can find a mix of everything there with the most expensive items I saw being dresses, purses and jeans. I got a concert outfit - shorts, shirt and bra for 33 out the door! Perfect for cute clothes but I did not see a dressing room. There is usually a line and never more than 3 people working so if they are helping other customers; be prepared to wait! All in all, I prefer here for inexpensive and cute clothes that I know won't last too long.

Beautiful store and great products however the store manager Maria has the worst condescending…read moreattitude. You would think that she would be accommodating and welcome new customers to the brand new store but NO, that's not the case one bit. She makes sure to be rude as soon as you walk into the store.

I absolutely Love this store. My first time in and the lady said she would be my personal shopper…read more I told her what I didn't want and she went from there. She brought me different pieces to mix and match. I loved and bought just about ever piece. I was going to an event one day and I knew exactly where to shop and yes they got me ready for the event. I sure hope they make it through this COVID 19 and beyond.