I have tried use the Ballard Office Max on Leary Way. I've given up as of today. I tried to get copies made yesterday and the machine didn't work. I asked for help and the red headed man in the print department said I could put in a order at the print desk and get them tomorrow. Note: I need 2 black and white 8.5 x11" copies. Today I went in and made 5he copies on my own. The ink was low and what I got back was two gray and white copies with stripes going vertically through the page. Once again I asked the red haired fellow for help. He would not even look at me. He told me to order from the desk and I could get my 2 copies tomorrow around 5:00. I've paid for the prints because the photocopy machine thought it had printed good copies. This man is curt, lazy, and very rude. Save yourself the headache and go elsewhere. read more

The store itself has a good selection but the overall experience was very unpleasant. The inside of the store was very dirty and looked like the floors had not been swept or vacuumed for months. The parking lot and sidewalk leading to the entrance was littered with feces... read more

OfficeMax - Dirty interior - Office Equipment Near Me - Ballard, Washington

See all

I've been shopping here for years. It's my go-to place for the 10 pack of banker boxes for maybe a couple of bucks apiece, pads of paper, office supplies. Just recently bought a new laptop and a printer. I found very good value and selection and advice from the people who worked there read more

Emma was really helpful with my printing service while being the only one holding down the cashier services. I appreciated her attentiveness and kindness. read more

Service is terrible. Nothing in the store is labeled correctly, so it's hard to find anything on your own and employees are not helpful. Surrounded by homeless people, the exterior and parking lot are full of trash and abandoned personal belongings, which, apparently store employees are not responsible for cleaning. I'm not young, and frequently need access to a restroom but none is available here. "Nobody uses the restroom " I was told by a crabby clerk. read more

I purchased a chair at $299, but later found it on Amazon for $100 during an 85% sale. When I requested a price match, they honored it with a 4 out of 5 match, citing the policy requiring the price to be checked before matching. 4/5 because they don't already check / change read more

Just wondering when you are going to take the initiative and do something about the RV's that have taken up your side of the street? Even though you have a parking lot this is ridiculous read more

I just want to thank the team for their hard work! Especially in times like these where they are considered essential services! I had a very easy time getting my questions answered and it was a very easy process to sign up for their rewards program. Thank you! read more

My postponed wedding reception was in 2 days and a half dozen guests cancelled last minute due to various reasons related to COVID (go to hell, delta variant). The kind employees at the print center were friendly, accommodating, and efficient. With a ton things going wrong on top of regular wedding stress, they made reprinting programs and seating charts easy. Kindness is often underrated, but it can make a huge difference in someone's day. Thank you! read more

The service that I received today at 11:30am on 6/23/2024 from the leader on duty was outstanding! The person who helped me was so kind and understanding- for some reason on the self service printer my doc would not load and print from email and they took the time to give me other options and ended up printing for me while seamlessly helping other customers- all with an extremely helpful attitude! Each time I shop this location the service is like this. The team has to also deal with the ongoing homeless and sometimes dangerous entities that surrond this part of ballard. Again outstanding customer service!!! read more

I couldn't reach a product on a higher shelf. So I politely asked a employee for help. He immediately chastised me and scolded me saying that is not for me to climb up there and get it! I told the idiot I didn't climb up there I came to you and asked for help. So he huffed and said let's go look. He spotted 1 item on the bottom shelf and snorted there it is! I told him I need a whole case. Do he bitched and moaned some more complaining now I'll have to scan it out of the system! I don't give a crap dude do your job. Never going back. read more

The best recycled content of their paper was 30%. I can think of no excuse for not having a 100% recycled option. I easily found it on Amazon. Also, their register is ridiculously antiquated and takes forever to ring up simple transactions. Unacceptable! On the plus side, the employees are knowledgeable and super polite. read more

The management of the print shop has absolutely no concept of customer service. I needed 35 copies of simple one page 8.5X11 document. Front line fellow did a few test pages with changing contrasts and we hit upon the right contrast. I paid in advance. Why they didn't just hit print then escapes me. we'd done 5 test pages. Fellow tells me if we get it done before 5:00 we'll call you. I take that to mean it will be done by 5:00. I come in the next morning and it's not done. They tell me they can have it by 2:00pm. I say why can't they do it now. No machines are running. Folks are sitting alone at the counter. "We have a print cue." That'd be convincing if any of the machines were actually running. He tells me he can do it now, 24 hours later- if I pay a 25% rush fee! The whole time the manager (Kevin) radiated annoyance. No empathy. No customer service. I took my money back, drove to Kinko's. they did it in 5 minutes at 25% less. I'm never using them again. These were posters for an event. I lost two days of posting waiting for a 5 minute job. Go to Kinkos! read more

Now that Office Depot has apparently "disappeared off the map," it is nice that Office Max is still here. I've had occasion to do some lamination work, and I'm happy to report that their printing services are very good even though they are very busy. The middle-aged man, who told me has a cat that uses a cattery, working in that department was especially helpful, efficient, and friendly. He and his colleagues work very hard: I have nothing but admiration for them. ***** The only thing that was of concern to me was that, instead of a weekly flyer, they had 18-page full color printed pages, stapled together. This would be an ecological disaster if every business did this. I hope this is a temporary thing. read more

I was getting a huge run-around elsewhere trying to make some copies (nothing complicated) and was upset and running late when I walked in to Office Max. Bones behind the copy desk was calm and helpful and went out of his way to be sure I had exactly what I needed, and had me on my way for less money than I expected in under 10 minutes. Thank you to Bones and Office Max for fixing things for me! read more

I got to this location one minute before they closed. I knew exactly what I needed and exactly where it was 1 item the guy was standing at the door would not let me in said I can only come in if I already paid for something and was picking it up terrible customer service. read more

Wow! Standing in line now, 5 people deep...there is one cashier open and THREE employees standing at the prong center, doing nothing but avoiding eye contact with me. It is the Saturday before Christmas and you have one cashier open?? I'll go to fred Meyer next time... read more

Highly HIGHLY recommend this location over the one in the U District. *The staff here is much more helpful and attentive. *The store is much cleaner and it doesn't feel like you're shopping in a bargain basement. *They've got a whole heck of a lot more product here than the other location. ***After leaving with my purchase, I feel good about life in general.. Which is more than I can say about this other location. 'Hey, Ballard Office Max! Like the Golden Girls said, 'Thank you for bein' a friend.' Your store is lovely and it's where I'll be purchasing all things office-y from here on out. I look forward to exploring our harmonious new friendship!' read more

Office Max advertises that they have all the items that you need for an office. After browsing through and seeing that they sell medications for diarrhea and heartburn here, I would say that's probably a true statement. The breadth of the variety here is a little surprising, ranging from printers to coffee makers, and usually I can find whatever I'm looking for here. And sometimes things that I'm not looking for: it's easy to get hypnotized by the kaleidoscope of multi-colored Post-its and end up walking out with a 10 piece ergonomic highlighter set. If I ever need to highlight something in fuschia, now I'm set. So, this is your basic Office Max: the place is pretty clean and the staff is reasonably helpful. If you need something office or work related, you can probably find it here. To add a piece of local flavor to this chain store, check out the cars parked across the street at the north end of Leary Avenue. During most weekdays, there is a Big Bird-yellow car parked here that serves as an advertisement: it has all kinds of logos and propellers that poke out in various directions. Very garish, but since it's a rolling advertisement, it's pretty effective. read more

I despise ... no, looooooooathe entering this establishment. *insert shudder* I really have to keep the bile from rising as I merely park, good thing I don't have to come here but save once a year. Yet even then I want to spoon out my eyes instead of come here. The customer service here is so appalling dismal and retched I'm pretty sure these people aren't working for money. They're working off some debt or blackmail. It would help explain the lack of eye contact, courtesy, knowledge, patience, and friendliness. And fuck you, OfficeMax! I'm not giving you my god damn zip code! read more

I do like this place. It has everything I need from an office store. Gary, the manager, had a tough issue with one of my returns and it could have been really difficult, but he made it a smooth transaction. Kudos to him and the employee who brought the issue to his attention. I've come here for years to get paper, ink, school supplies, and other random office stuff. The prices are fair, and most everything is great. I gave 4 stars instead of 5 because the OfficeMax brand ink doesn't last so long like the HP brand for me. And because they don't refill their own, it seems, although i could swear when the last sales guy tried to get me to switch to the non-name brand he said they did. I could swear it. Anyhow, so I bought it, and when I came for a refill....DENIED. I'll just stick to HP, but that means back to Costco for better pricing. At least I can get refills though at OfficeMax where the employees are cool! These guys can whip out a copy job like nobody's business! I recommend OfficeMax for all your office supplies. read more

This Office Max location is pretty decent. I go here periodically for work and pretty much always find what I'm looking for. Service is usually pretty friendly. The staff always seems to let you do your own thing before asking if you need help finding anything, which I really appreciate. The only downside is that if there's a long line, it moves quite slowly and no other cashiers ever open up new lanes, even if there are plenty of employees wandering around. There's always plenty of parking, which is a bonus. Prices seem a bit high in comparison to a lot of the items we buy from Office Depot, but since we go to Office Max to find the things we can't find at Office Depot, there's not much we can do about it! read more

This location has great customer service and really friendly staff. I had a heavy item to pick up and they helped me transport it directly into the trunk promptly! read more

This OfficeMax is clean, bright, and there always seem to be folks available to help you find the things you can't find on the shelves. It is RARE for me to actually walk into an office supply store anymore (that's what Amazon is for, right?) but when I do need to, this OfficeMax is where I come. read more

Superb customer service from Joan in the Ballard store. She went above and beyond to get me my same-day order of business cards! She even called me when my order was ready. I tried to tip her but she said no need, and wished me luck for my business meeting instead. Thank you so much Joan! read more

I visit this OfficeMax when I need ink or paper. Recently, I used their printing services. This is what I think: -Pros- *Clean store *Good inventory *Standard pricing *Helpful staff *Free parking lot -Cons- It's an office store that meets my expectations, so I couldn't think of any cons. read more

Your standard office supply store with a service center for printing / copies. The store itself looks a bit dated (grey and white linoleum floors) but there were plenty of associates around on this Sunday afternoon to help with questions. The self copying machine was confusing to use in terms of printing the receipt for how many copies we made, had to get an associate and they didn't know either. We ended up just estimating how many copies we made. read more

See all

Parking lot: Plenty of space and I was able to park right in front. Cleanliness/Organization: I will say that the store was clean and mostly organized (you can't expect them to instantly clean up after every customer that moves merchandise around). There were some obvious areas that were emptied of stock (pen/pencil aisle) that almost looked like a going out of business sale. Not sure what that was about. I can't imagine that it would be related to back to school supplies since it was the first week of July at the time of my visit. Shopping/Customer Service: I eventually found what I was looking for but was not offered help by any of the many employees that passed by me while I was obviously searching. I understand that many customers don't want to be repeatedly asked if they need help while they're just browsing, but I think I looked fairly confused and was walking back and forth between two aisles. Just one person to ask if I needed help would have been nice. Of course, I absolutely could have asked for help if I truly needed/wanted it. Maybe it's their policy to be present and available if customers need help but not to ask. I must add that the cashier was very friendly and reminded me - after seeing my teacher rewards card - that I needed to come back for their teacher specials later that summer. Bottom Line: I'll certainly be back when the need for supplies arises again. It's close to home and work and has the essentials. read more

Hm, how to rate an office supply store? lol.... Well, how about a 4 star since I'm a fan, it's conveniently located to my office, the staff is helpful and friendly, and they have all of the paper, staplers, and hi-liters your heart desires! The prices are good and they have just about anything your office or school supply list needs and requires! ps- they have a good size parking lot, so don't fret! You won't have to find street parking. :) read more

I worked at this office max for almost two years. I don't even know where to begin. I loved, most, of my employees. The print department people were my buddies, the sale associate, Jose, was the best employee any store could ask for. And the top manager, Randy, who no longer works there, opened up his own hardware store, Stone Way Hardware, and was a very Caring manager. There was always drama with the employees, but i believe that's because they always hired high school students for their cashiers. Office max is very strict on how we talk to customers and what we say to them. we HAD to ask for a zip code, we HAD to ask for a max perks card, we HAD to ask for protections planned. and once we were denied, we still had to ask. We would get tons of complaints a day about asking for all those, but fellow office max customers, WE HAVE TO. ...or else... It's either lose your job for not getting enough max perks sign ups or replacement plans or ask for them. I guess that's what you get working for a huge corporate business. read more

There are a few people here who give good customer service. Unfortunately the majority of cashiers tend to be sour, not too quick and at times curt and rude. I will continue going here because of the proximity to where I live. But I wish I didn't have to. They need some customer service training. read more

I have gone to this location for printing services twice. Both times I was under a pretty impossible deadline. Addison, in printing service, provided EXCELLENT customer service, stayed patient with me and did everything to accommodate my schedule and needs. I highly recommend this location and print service. read more

I called to see if they had a specific brand of dry erasable markers, Vis a Vis. The woman I spoke to put it aside for me with my name on it so it was ready for purchase when I got there. Now THAT'S customer service! I'm very appreciative. Thanks, OfficeMax! read more

OfficeMax - I called ahead to see if they had Vis a Vis. They were waiting for me to purchase when I arrived. Thank you!! - Office Equipment Near Me - Ballard, Washington

I love Office Depot and Office Max to get my office supplies. This past year has been difficult for all businesses (COVID). It has been also difficult to find good employees. One bad experience with an unhappy employee is not good; but not a good reason to go to Amazon, Fred Meyer, Best Buy etc. I use my rewards and coupons to get discounts. I believe that Office Max and Office Depot offer the better prices; coupons and rewards. read more

If I'm in need for office supplies in Ballard, I'll hop on over to this location and grab what I need. The employees have always been friendly and easily accessible. When they become slammed at the registers, no one seems to be concerned with opening another checkstand. I'd say that's my only complaint. There's ample parking and the prices are sound. If you seek office goods at a fair price, you won't be disappointed here. read more

OfficeMax - Storefront. - Office Equipment Near Me - Ballard, Washington

Fairly well stocked. I usually can find whatever I need for school or for the office that I work. Since the one is Wallingford is closed on 45th & I-5 near the UW, I head out to the one in Ballard if there's stuff I can't find elsewhere. read more

Dear OfficeMax, How do you do it? 360 of 365 days a year your pavement is wet. It seems to have that just-rinsed-down-for-crazy-commercial look to it. Additionally, how is it that even on bright sunny days, I walk in and am still blinded by the fluorescent light bulbs? I still have to remember to wear my sunglasses when I go in. Well, OfficeMax, you know how I love everything, well, office. Dry erase, pens, stationary, neat-o storage bins, and even shredders. Your service may be lacking (4 people in line, and another OfficeMax employee picking their nose on the phone to their mommy), but your products are great. Please let me know the secret to OfficeMax. With Love, Carrie read more

I have a number of things done here and always had ok service but today I was told an hour for something I showed up an hour and a half later and they had not started it and the old guy at the printing area should not be doing customer service he's just too grumpy makes me want to find another place to get service read more

Don't waste your time with OfficeMax. I called in today looking for a simple cable adapter. I spoke to a rep on the phone who went to "check" if they had it. He came back on the line and said they did. In fact, we ended the call with "I'll be over in 15 minutes to pick it up". I left my office with this unfinished project, got to the store and spoke to another rep who told me they don't have it. I politely told him this wasn't possible, as I spoke to a rep less then 10 minutes ago and he "checked" to make sure I didn't make a trip for nothing. To make matters even more interesting, the rep uses his radio and asks if "anybody remembers a call about this cable adapter". Another rep replies that he did remember, but they don't have it. After expressing my frustration by asking how this could be? That I called and they checked! The floor crew member offered to go get the rep I spoke with to tell me that they don't have it then. Lessons of the day: -OfficeMax is a company where the right hand doesn't talk to the left hand. In other words, they can't communicate well internally, so what makes you think they can communicate well to their customers? - If you value your time, then forget about OfficeMax. -If your business/office depends on office supplies or any other items that will make your business run smoother, then forget about OfficeMax and buy it ANYWHERE else. Congratulations OfficeMax, you have managed to drive a local business away over a simple cable. For as long as I have control over our purchasing options for our offices, I will avoid you like the bubonic plague. read more

I have continued checking out their laptops and bought one. I got personal friendly help. Then I had a big goof up on my end understanding about email.. grrr.. when will I become a techi!! I got very straightforward answers.. I had also bout a premium set up so I get tech support.. which I m going to need.. I can make kindergarten kids line up but not understand why software s not hardware or some nonsense.. They must take more calming yoga than I.. Major KUDOS to Jason and Cameron. read more