I had a great experience in here a few days ago. The inventory was popping with so many great…read moreitems. I typically have better luck at a different location but I really like the style at Evereve. I needed 1 item and found the salesperson to be genuinely nice. It was fun to see all the inventory that was in the store and the environment felt welcoming. It's honestly the best store in the shopping center in terms of the coordinates and quality. It was great to go in and find what I needed plus I felt so great talking to the salesperson there too.

Every single time I walk into Evereve the staff welcomes me and assists me in finding clothing to…read moremeet the occasion I am shopping for. I recently transitioned from a career with a less demanding dress code, to one that is dressier and the staff was able to help accommodate my fashion forward shift over the course of the year. The styling recommendations were always welcome. I tried outfits that I would have never pulled off the hanger and found great fits! The team is truly talented, and I highly recommend working with them to get what you're shopping for. I recommend going on a weeknight when you can get more 1:1 attention.

We loved this store! It was our first time shopping here. We live out of state and when we saw this…read moreplace, we were excited to check it out. It was sad to see that this type of store was surrounded by homeless people outside. It does discourage people from entering. But there were homeless people all around the area. Staff were very nice and was very helpful in making sure we find the right size and style. They were not pushy and they were very knowledgeable. They are pricey but we just love the quality and style so it was worth it!

I adore this clothing line and the employees are super helpful. Rachael helped me find exactly what…read moreI was looking for. I like looking through their clearance area and love how clean it always is I am a sucker for the accessories too! it is a great shopping opportunity for locals and visitors!

Wonderful woman's Botique in the heart of downtown Kirkland. Friendly and helpful service with an…read moreamazing selection of clothing and accessories. There is something for everyone in this store. It's my one stop for a new outfit for an event or a quick gift for a friend. Be sure to check out her "sale room". I highly recommend!

Well we were enjoying dinner in kirkland last night and decided to pop into this shop to look at…read morehats real quick. It was 15 min before their closing so we were not Planning on lingering! Before we even got in the door we were met with hostility from the woman behind the counter, she told us in no uncertain terms we were NOT welcome to browse and wanted to know what we were shopping for! My friend said she just quickly wanted to look at hats and the woman and her coworker roughly pointed her in the direction while mumbling under their breath that we were not welcome and should just leave! We were there less than two min and that was way too long for me! I would NEVER EVER give a penny to a company with this sort of employees or service! We were in no way being rude, pushy or out of line! The store was literally still open and the door was unlocked! Such gross behavior from older adult women! They should be ashamed!!!

High quality clothing, low quality service. Had plenty of staff walking around but I had to chase…read morethem down just to get a fitting room or find a specific size. Staff member couldn't find the size but didn't bother letting me know. I ended up finding it myself. Please hire better people!

Beautiful space with a thoughtful aesthetic. I've tried several pieces and they seem to be…read morewell-constructed wardrobe basics. The overall vibe is elevated, yet the staff come across as somewhat pretentious. It's a clothing store--not a gallery--and simple professionalism and courtesy go a long way. I appreciate the clarity of the business model, but ultimately, customer satisfaction will determine whether it thrives.

Complimentary engraving, gift wrap. Free hand and arm massage service, plus complimentary beverages!read more

You're given very personalized attention the moment you walk in the door. Not only do they help you…read morefind exactly what you're looking for, you're given the VIP treatment. This includes a hand and arm massage to help create your personal scent. Plus, you could have your next bridal shower or girl's night out there. They offer to hold your next private event, that comes with a bartender! It's a memorable experience!

Great customer service, and I'm happy with my sweatpants so far…read more My one complaint with regards to the quality is that the tie-rope is much thinner than I would expect... I think it could break with time. Another general complaint is that Altus only offers "large" and "extra large" waist measurements... I'm 6-foot-7 with a 34" waist, so I wish there was a "extra-tall, medium" option, considering that Altus claims to make clothes 'specifically designed for tall men over 6'3" who don't need the "big" found in traditional "big & tall" sizes'. The "extra-tall, large" fits okay, though they are a little baggy.

I was so happy to find clothes for my son that were large enough for him but the quality is very…read morepoor! While wearing his sweatpants the first time, the drawstring broke when he pulled it to tighten it. Also, the t-shirt that we bought from Altus starting falling apart after the third wash!

Great customer service. Cool store! Handcrafted local gift items, and USA made boutique clothing…read more They also do alterations.

Had to exchange a holiday gift. Arrived at the store mid afternoon and there was about a 20 minute…read morewait. A very gracious staff person, Yuka, served us espresso graciously; we had skipped lunch thinking it would be a quick trip -- but Yuka heard us and found some delicious cookies for us, which we really appreciated...kept us from giving up and leaving the store. She also learned that we did not know about the perfume line and took a thoughtful moment to introduce us to the possibility of some new scents. When at last we received an associate's help it was Nikita. She helped us look at half a dozen different bags and wallets that we had scoped out in advance. There was a beautiful little cream colored lambskin with gold colored chain, but budget did not permit that one to come home with us. However we bonded with the new Slouchy design -- the shape was beautiful and size was just right for carrying my 13" MacBook Air. It was interesting to see more of the clothing line that was available, especially the jeans with the LV on the back pocket, and good to see the shoes as well as the perfume stand. Everything about the service was excellent as possible. Parking is validated, or valet is $7 in the Bravern parking lot.

I have been a loyal Louis Vuitton customer for many years and have purchased numerous products from…read moreLouis Vuitton boutiques across the country. Until this experience at the Bellevue store, I had always received exceptional customer service. I purchased a Louis Vuitton handbag in Oregon as a Mother's Day gift for my mother. The bag was never worn or used, but after receiving it, she decided she preferred a different style. Since I live in the Seattle area, I went to the Bellevue store to return the bag and choose another one. The only item missing was the dust bag because my mother had kept it after receiving the gift. I completely understood that this could be an issue, so I immediately offered several reasonable solutions. I offered to purchase a replacement dust bag or have the cost deducted from my refund. I wasn't asking for special treatment--I was simply trying to resolve the situation fairly. Unfortunately, the store manager refused to help. She repeatedly told me there was nothing she could do and that I would have to drive all the way back to Oregon to process the return. That was extremely unreasonable, especially since the handbag was in brand-new, unused condition with the original receipt, and I was willing to pay for the missing dust bag. What disappointed me most wasn't the policy--it was the manager's attitude. There was no empathy, no willingness to explore any options, and no effort to provide the level of service I have always associated with Louis Vuitton. It honestly felt like she simply didn't want to process the return and was looking for a reason to deny it. When I asked to speak with a manager, she informed me that she was the store manager. I then told her I would be contacting Louis Vuitton Corporate to share my experience. Suddenly, her response changed. She agreed to process the return and said she would "help me this time." If the return could be completed after I mentioned contacting Corporate, why was I initially told there was absolutely nothing she could do? That made me feel like the issue wasn't really the missing dust bag--it was a lack of willingness to help until the situation was escalated. Luxury shopping is about more than buying an expensive product--it's also about the customer experience. I have spent thousands of dollars with Louis Vuitton over the years and have always been treated with professionalism, respect, and appreciation. This was the first time I have ever needed to return an item, and I never expected to receive this kind of treatment over something as minor as a missing dust bag when I had already offered to pay for a replacement. Overall, this was a very disappointing experience. One negative interaction won't change my opinion of the Louis Vuitton brand, but it certainly changed my opinion of this location. I hope the store manager receives additional customer service training and understands that loyalty should be met with respect, empathy, and a genuine willingness to help customers find reasonable solutions.