This is a great location in my opinion. I will say, it can get extremely crowded and busy. If you go first thing in the morning, it is a much more enjoyable experience. Plenty of helpful staff in the morning. I know there is a space limitation but I wash the men's section could be a little larger for greater selection. Lulu is obviously a little pricey but I think you get what you pay for. Quality clothes. read more

My friend bought a couple pairs of pants on-line that didn't fit and asked if I could go and exchange them since he was at work and I had the day off. We were leaving for a trip the next day. I happily went and was immediately greeted upon entering. As it was the weekday in the afternoon the mall was quiet so the store was largely empty. I received excellent customer service here. The salesman tried finding a larger pair but they had none in stock. He looked at other store's inventories and made alternative recommendations. He returned the items to a gift card since the pants were final sales items and by his body language when he told me that I picked up he's been yelled at a few times when telling people that. He relaxed when I simply said okay. I don't shop at luluemon for myself, but I was impressed with the customer service. I was disappointed in the limited selection. read more

Lululemon at Bellevue Square is clean, bright, and well-stocked. It's located right in the middle of the 2nd floor, which makes it very easy to find but also a bit of a detour if you're trying to make a quick in-and-out stop. The store had plenty of employees available, and while the service was friendly and attentive, it didn't particularly stand out. Everything was well-organized, and I didn't have trouble finding what I needed. The store is busy but didn't feel overwhelming. Parking is standard mall setup which is fine if you know where to go, but can take a few minutes on weekends. JY review read more

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Customer service could use some improvement. I received a damaged item online and brought it into the store for an exchange. Even after speaking with a manager, I was turned away. They said to contact online customer service, who also turned said they could not do anything. Being stuck with what should be a brand new $100 item that was damaged is a big bummer and miss. read more

I will never shop from Lululemon again. I have placed 3 online orders and never received. They charged my card and never refunded me. Their customer support is basically useless and so is their guest education department. I don't know what has happened with Lululemon, but their lack of customer service is awful. read more

Great experience. Walked in and asked where I could find socks. The associate was friendly and helpful with my questions. I saw a cute card case for my workout bag and scooped the last one up! Waiting in line was quick and they send your receipt in email. Perfect! No paper to shove in my tote bag! It's easy to shop here and everything is so pretty! I've been shopping online and miss this fun store! read more

lululemon - Fun workout wear at Lulu - Sports Wear Near Me - Bellevue, Washington

The Guest Education Centre Employee who works here at Lululemon Bellevue on May 25, 2024 is extremely incompetent and used the wrong account (mine) to make an order for another client in another country. I went through hell with Lululemon to rectify this. I still see this person's info on my account. Atrocious experience, this employee should be reprimanded for making such a HUGE error and privacy breach. I tried calling lululemon GEC and been getting the nonstop runaround and spent HOURS sorting this out for their mistake. Why did you do this to me, and no accountability. I also reached out to the privacy department at Lululemon but they did not get back to me either. This is for order c171667661946145. My account was used by lululemon employees to send an order to: 4511 130th ave se Bellevue WA 98006 US read more

lululemon - 4511 130th ave se Bellevue WA 98006 US - Sports Wear Near Me - Bellevue, Washington

Purchased a 128$ jacket and was sent a security device attached to the jacket! Then this month I purchased a e-gift card and they money was taken out of my bank account but is saying it didn't go through when there was more than enough money in my account. Customer service isn't any help what so ever! read more

lululemon - Sports Wear Near Me - Bellevue, Washington

I walked into this store to place a hem order on Aug 11th around 5:15 pm. The lady who I had to deal with for placing the hem order - was extremely rude. Despite me responding in a calm & respectful manner she got aggressive & ruder throughout the experience. Throughout the whole time - it felt traumatizing. Many thoughts are crossing my mind - at that moment. Why should a person ever treat someone else with such a level of rudeness & disrespect. May be she was having a bad day? But, she was conversing cheerfully with people around her. After finishing the order, I took time to analyze the situation. I could then sense that this is that deep rooted racism in her enacting. While the experience did let me down, I thought I should move on as I am done with placing the Hem order. There is just too much dirt in the world - to dust off & move on. But, a thought did cross my mind. This is the very area that we live in! What if, in future, this happened to my daughter or wife. If I don't condemn this situation, if I don't confront this harsh reality - I would have left the door open for this to happen to my family in future. So, after giving it a bit of thought, I decided to ensure that this situation doesn't repeat & the person is treated for her illness. So, as the first step - I notified the store manager - Sarah about this & keeping a record of the incident here. read more

Trying to make a return of an item purchased online, and I am getting dizzy from going around in circles. Just send me the link to the return "form (s?!?)". Is Lululemon for real? I'm smelling scam. read more

Daughter received a gift card for Christmas. Due to the cheapness of the cardboard gift cards all the information was stolen prior. It was not obvious until the seal was removed and we found the pin was stratched off. I called Lululemon who said gift card had been used that morning. I filed a claim provideding receipt and giftcard. Lululemon did nothing, they just said giftcards are like cash and they are not responsible. I will never purchase from Lululemon again. As long as Lululemon get there money they don't care even if it is stolen. read more

We received above and beyond service here - my best experience at Lululemon. Tavares was wonderful. We came in with multiple returns / exchanges, and Tavares was patient, kind, and made the process smooth & easy. My boyfriend and I left the store talking about how nice our experience was! Thank you for all your help and kindness :) read more

This store is always very stocked. My daughter is in dance and has a lot of things from here. Anika went above and beyond on customer service today, thank you! read more

Great customer service ! We had to return a top and get the tag removed as they made a mistake thru the mail. The call line and the store were great. Thankyou! Love the quality of clothing and their customer service. read more

GREAT ATHLETIC WEAR! Durable and love the styles. Recommend this store to anyone! The only thing is if you find something you like, snatch it up because sizes go quick and they don't restock. read more

I have spent more money than I care to admit at lululemon. Their customer service is awful though.. I had an issue five days ago were gift card balances literally deleted in front of my eye the first person I talked to said it was a known tech glitch. They would re-issue the gift cards within 48 hours; 48 hours later no gift cards I called and got somebody who is zero help I utilized the chat feature later that night the representative told me told me she was a resolution specialist looked into the case and said I would have my gift cards reissued within 24 hours.. I did not so I used the chat feature again the person I chatted with that time let me know he could not confirmed I had talked to a resolution specialist I provided him screenshots of the entire conversation including her name, and the fact that she told me she was a resolution specialist, and that I had not gotten the gift cards re-issued by the end of business today as promised He said he could not verify that the person who told me she was a resolution specialist actually was even though he had the case number the screenshots in the entire chat, and that somebody would contact me via email within three days.. so it is now been five days since lulu lemon told me they had a known glitch of taking gift cards off of your account and that they would fix it and they have not done this as promised (twice) after having the first individual who spoke to a supervisor, and the third individual who said they were resolution specialist telling me they would be re-issued.. the last person I talked to basically told me that this, Lululemon employees likely lie to you when you're talking to them via chat about what role they play so beware... my team loves their clothes however, I will never never buy a gift card from them as they stole $80 and gift cards from me and likely millions more from others since it is a known tech glitch read more

lululemon - Images the first representative via chat, identifying herself as a resolution specialist in the last person I spoke to denying - Sports Wear Near Me - Bellevue, Washington

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I would give them a zero if I could. Their customer service feels scripted, and they just repeat the same responses in emails, which only adds to the frustration. Was I emailing with a AI rep? Sweat collective is a joke. read more

not only has the quality of the clothing diminished but the customer service is terrible now‼

beautiful big store! i was greeted right when i walked in! this store is on the larger side, so they have a lot more inventory than other lululemon stores! read more

Well, I LOVE everything at Lulu and all my outfit is from there, but I have to admit the staff is annoying. Well, English is not my first language and I didn't know I could not return things listed as Final Price. C'mon I spent almost $400 in 1 purchase, and I just wanted to exchange (not return) the cheapest item (final sale) because I lost some wait and it was too big. then after I explained to the woman there, she simply said, no, I am sorry we cant and I just said ok, can I talk to the manager? And I kept asking (3 times), until my husband interrupted her and said, OK, I WANT TO SPEAK WITH THE MANAGER RIGHT NOW!. That is when she went to find him. At that point I was soooo mad, she was so rude! if I asked to speak to the manager, stop talking and go get him. Anyways, he came and he was really nice and allowed me to exchange to something else. I ended up getting another item twice expensive as the other one I returned. So, seriously, why those crap stuff just don't learn how to treat us costumer nicer? if it is not us, they would not have a job. read more

I got my first lululemon workout pants as a gift, and I must categorically state that my Old Navy, Gaim, and fabletics workout pants are better. They roll over, and don't compress enough and my size 4's now feel like sixes and I'm stuck with $200 worth of overpriced , overated workout pants....smh Lesson learnt, stick to my tried and true. read more

Love these clothes, the construction, design and placement of pockets are so thoughtful. Whatever I get here, I end up wearing over and over so the high price is worth it, especially with athetaleisure being a thing. My only complaint at this point is that the men's pants don't come in side 28 and 29 in-store and they've been out online for awhile. The the amount of teens and petite people around here that want Lulu, you'd think they'd carry it in-store. My son is 19 and a size 29- he loves the ABC joggers and the command shorts and we would have bought a lot more by now If they were easier to get ahold of. On that note I've been trying to get some ABC pants for my husband but the colors are a little limited. We are trying to buy MORE from you, Lulu, please add colors! Take a page from JCrew and their 484 pant- 12 colors! I've gone with the DUER brand for my husband and I'll keep checking Lulu like an addict and hope for another fix sooner than later. Oh, when you buy online watch out bc the sale items often say "non-returnable". Also, the hair bands are the BEST. Yes, the regular old hair bands that you'd wonder why anyone would pay that much for. Better as a bracelet than the old Drugstore bands. They have a three-pack of black right now with a new black, silver, and gold rectangle accent instead of the former circle. read more

Products are good and customer service from sales to returns is pretty flawless by today's standards. You get what you pay for.

I used your website to buy a gift credit card for my granddaughter for your business and I believe that she really loves it

I tried to return an item that I bought for my granddaughter.even though I had the receipt and the complete bar code was on the ticket and was told because the price was ripped off it was unreturnable because the price portion of the tag was torn off. I told the everyone rips off the price when giving a gift. They gave me customer service number and they told me up to the store. I was still on the store. It will be the last time I purchase something there even though I like the product. read more

Had a product issue with a pair of pants I bought. I called and spoke with Molly (ASM) and she was very helpful and provided a couple options for me. She went through the right sequence and asked me some questions and ultimately fixed my issue with an exchange. I was happy with the outcome and that she was willing to do whats right for a loyal Lulu customer. When I went in, she was off but Hannah was there and helped me order the exchange online since they didn't have it in store. I appreciate both women being personable and having empathy when it comes to product issues. Reason that this location is receiving 4 stars instead of 5 is .. when I say "I rather not give my name and phone number" while waiting in line.. they should have said "okay no problem" instead of trying to push me to give them. Very, very annoying. read more

I have placed several orders with Lulelemon in the past few months. And every time my order is cancelled within hours. If they don't have the product in stock, why allow customers to place the order and tie up money in our bank accounts. I was sent an email to review the products that I order and they canceled. So I wrote a review about the cancellation of several orders, and they wouldn't publish it. So the reviews you read on the Lulu site have all been screened. Not ethical. Not authentic. Not transparent. read more

so sometime back in November I visited the store in bellevue. I'm not going to lie Lululemon is not my cup of tea but when you're sibling has asked you for the second time during the Christmas season to please pick out something so she can gift it to you and you missed last year and she was so upset you make sure that you take your butt in store this year. And even lie upon arrival I was just like are they freaking kidding me if another person walks by me and doesn't ask me if I need help are you doing okay or anything I'm going to lose it. Right then and there I was like man forget this Lululemon experience I'm ready to jump ship. in the back of my mind I heard my sister say just stick with it just stick with it I want to gift you something. So I did just that it's not like my patients are thin or anything but to be honest with you 201 days ago I was injured and yeah my patients and life has definitely changed. I'm so grateful that a sweetheart by the name of Kayden came by to assist me because if he hadn't popped up when he did then yeah I'm pretty sure I would have crushed this Lululemon experience and said forget it I need no leggings. Kayden came by just in the nick of time he was so sweet courteous calm patient. He even made smile by dancing with me to each station. He could clearly see that I was injured but he kept my spirits very high. I told him I've never been in Tallulah lemon before so let's get this party started I'm ready to pop my cherry period we both laughed and I said wait I'm tripping not my cherry but my lemon as I don't own anything from y'all. he was like I like that I like that and on we went. So yeah as mentioned just super grateful for Kayden . He shared with me the difference between an aligned pant a jogger and a Wunder train. Is everything I needed to make my experience go from blah blah to much better . If I could get him as a sales representative every single time then Lululemon might become a part of my style. Happy holidays and yeah I'm just so grateful for Kayden read more

No customer support!! My order lost in transit and Lululemon will not refund me or do anything to help. They keep saying there's nothing they can do when they could easily issue a gift card for the items not received and I would be a happy customer. apparently they have a policy that if you are shipping to a third party, which my apartment complex requires, then they are not responsible even if the item was lost in transit and never arrived at the third party address. now I'm out $250 and NOT A HAPPY CUSTOMER!! read more

Writing this makes me so upset. Lululemon gives discounts for certified yoga instructors- great. love it... Here's the problem- they will only give the discount to instructors that can show they charge for sessions. If this instructor made it through hours and hours of getting certified, perhaps even traveling to other countries to learn and also spread they knowledge they are so trilled about being apart of, if they did not charge for classes- Lululemon does not acknowledge them as worthy enough for their discount. There are some people out there who do not charge for classes simply because they just enjoy helping others less fortunate. Some get certified just for that- to help others heal. However, if they are not helping boost sales, then Lululemon will not help them the same way they help those advertising to the select few who can afford their products. It's shameful and embarrassing. I can not wait for more media to dig deeper into how this company views the community they strive to sell to. ugh. read more

i want to give a big shoutout the young man working at Lululemon today. thanks for being so helpful and determined to try and find the pants i wanted, even though they were not found in store, and thanks for being patient with me! read more

I LOVE this store. It's HUGE. Wonderful women's section with more style clothing than just activewear. They have intimates too, which I LOVE! Their little bralettets are made with the softest material Ive ever felt. My tats are always happy in these. The men's section is very large as well, compared to so many other LuLus we have been to. Every time we come in to the Bellevue LuLu my husband always has to buy something. Which is great because he never gets a large selection to choose from! I love that if they don't have something in stock, they will order it for you and have it shipped to your home right there, free of charge. The girls at ALL of the Lulu's Ive been to are always real quality employees. Asking if they can help you find anything, they always have so much product knowledge, and literally a solution for ANY problem I have weather it be fit, texture, out of stock, a rip in the material. And these girls are so different. They are always so sweet too! This particular trip I just brought in some pants where the seems had busted. They are my FAVORITE pants ever. My "Spartan" pants (because Im always wearing them to my OCR's) and their design is pretty bad ass too. Anyway, I was really bummed the seems busted and before I threw them away, I did some research and found out that you could bring them to a store and they will fix them for you! I had noticed before that the Bellevue store had this, sewing area inside of it and wasn't entirely sure what it was for, but now it was all coming together. So I brought in my pants, and they took them and said they would be ready in a few days. My next day off was the following weekend where I brought in my little ticket stub they had given me and BOOM, my pants were as good as new! Free of charge! I was over the moon. After seeing that my husband refuses to buy any other activewear from anywhere else because buying lulu is buying a quality piece-for life. And he also never complains about the price now either. So glad I finally got him converted. It took long enough! Ha. Thanks Lulu for being so amazing! read more

Variety of selections and very friendly staff. I like the vibe of this store. Will come back again. read more

lululemon - Sports Wear Near Me - Bellevue, Washington

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Their clothes I love... Overpriced, sure it can be... But I'm a huge fan of their pants. I wanted to go to the Bellevue location because it's sort of one stop shopping at the Bellevue Square. Anyway, I came in with a specific pant in mind already. Staff is rude, snobby, and they treat you as though customer service doesn't exist in this store. Utterly disappointed in the way the workers here act and if I have a question, the last thing I want to do is feel like I am bothering you. When I am spending $100 on a pair of pants, please give me a little assistance without an attitude. I will never go back to this location. I will stick to shopping at the Pacific Place location where the staff is always so friendly and helpful... Or online. read more

Their yoga pants fits true to your skin and makes your butt look extremely incredible for gym selfies or work out photos whether you are actually working out or not. But seriously, if you get past the fashion statement of owning their products, they actually are very breathable and great quality products hence why you're paying extra $$$ for it. Tell me about your experience if you've been here or is going to after reading this review:) read more

Nightmare. Placed an order for giftcards two weeks ago. Can't reach a soul through email, chat or phone to ask why they have been waiting for Fed Ex to pick them up for nine days. I have always avoided this company because of their bad reputation but was trying to fulfill a holiday gift request from my nieces. Never again. read more

I absolutely loved the original align leggings. The fabric was buttery soft. I never had to pull up the leggings and because I wear them as under scrubs, could sleep in them with no discomfort. Not so for the new fabric they are using for the latest batch of align leggings I bought. I have to constantly pull them up due to 'crotch drop'(highly distracting during a resuscitation) and sleeping in them is like enveloping my legs in a tube of plastic! Very very sad about this! read more

Oh, evil Lululemon. First you make me suffer the injustice of going to Bellevue Square to shop. (Yeah, there's a small show-room in Greenlake, but they barely have any stock.) Then you charge me a fortune. I walk in the door and you seem to immediately mug me for $300. You make me feel ashamed and embarrassed and poor. You are an overpriced whore, Lulu. But then! But then...the amazingly designed, impeccably well-crafted Canadian apparel takes me over. Sure, your clothes are made for yoga and sports and dance. But they're so dang stylish that I wear them to work and all over town. Your stretchy dance pants fit like a dream. Your jackets to die for. Your hoodies have thumbholes. Your shirts are breathable and have flattering cuts. You make me feel like a futuristic space-bound sports star! Now if only you had more menswear and didn't cost an arm and a leg ... but no matter! I am your bitch, now and forever. I love you, I hate you, my beloved Lululemon. read more

lululemon - Sports Wear Near Me - Bellevue, Washington

Absolute worst staff, rude and inattentive to customers needs. I've been in 3 times in the last week to find a few items and each time have not been greeted, had to get my own items (out of a messy stack that had no remote order to sizing) then get myself a dressing room and go back to get my own next sizes and color options. The store had been out my my size in an item twice and since no one helped me I left when I am sure it's back-stocked being a core item. I even recently bought new boxes and asked the staff member at check out if this was the same item I had purchased before in my account, and they informed me yes it was and it's not. So now I am stuck with a 3 pack of final sale boxers that are not comfortable and one has hole in it out of box... glad I was lied to so the store can make the sale. Buy online or go to south center where the staff gives a shit about their customer and takes time to say hello. read more

Let me start off by saying that I don't frequently shop at Lululemon, since a lot of their attire is out of my price range. I did get lucky at a recent visit where I found a cute strappy tank on sale for 40% off, and I love the quality of that tank! After buying that top, I can totally see why people love sporting Lululemon gear. The real reason why I'm writing this review are their sales associates. They have to be some of the friendliest SAs I've encountered, and it doesn't come off in a forced manner. Not only are they helpful, they also aren't aggressive in trying to sell you merchandise. That alone makes me want to shop at Lululemon when I am ready to splurge on new workout gear. The Bellevue location also hosts fun events. I went to one not long ago where they were complimentary chair massages and juice samplings. read more