I went to the Nordstrom Fashion Show at Bellevue Square this morning--September 19 at 7:30 a.m.--and honestly, it was such a wonderful experience. From the moment we entered through the west entrance on the second floor, everything felt organized and welcoming. The event logistics were perfect: our tickets were scanned, we received fragrance samples while waiting outside, and the staff and associates were genuinely lovely. Once inside, we received beauty bags filled with goodies, and they truly took care of us--food, water, coffee, mimosas... everything. The fashion and beauty show itself was seamless. Some brands presented clothing, while others featured skincare and fragrance. The DJ was fantastic, and the entire event flowed so smoothly. Nordy Club members also received extra gifts based on their membership level. Unfortunately, by the time I arrived, those had already sold out. Sometimes life is a bish, you know? After the show, we were able to go downstairs and shop before the store officially opened, which was such a nice touch. I walked around, picked up fragrance and beauty samples--OMG, I love those!--and, of course, ended up at my favorite place: the YSL counter. I also have to give some extra love to Beauty counter manager and staff, Dior counter staff, and Michael from Nordstrom and Saul, Sean, and Needah from YSL. I'm probably spelling Needah's name wrong, so please forgive me! Needah also gave me a makeup session, and I was so impressed with the result. Hey, this Dramamama deserved it. TBH, they are all truly wonderful. It's one thing to receive great service, but it's another to be greeted with such warmth that you genuinely feel happy to see people again. They make you feel welcome, remembered, and cared for, and that kind of kindness stays with you. They are a big part of why I enjoy coming back. There was a sale, and our beauty bags also included a $25 Nordstrom gift card. There was even a $100 offer toward a first treatment at SkinSpirit, along with a few other goodies I'm probably forgetting. Please see the pictures. The larger bag they gave us is absolutely stunning, BTW. The whole experience lasted about two hours, but it went by so quickly that it honestly didn't feel like two hours at all. Did I win a raffle prize? No. Am I slightly wounded by this? Yes. I suppose I'll recover. I just need to find the clinic that accepts drama queens like me ONLY. But truly, it was such a pleasant, well-organized, almost heavenly morning. Nordstrom, can we please have one of these every week? Pretty please? Hmm? No? read more

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Very poorly treated on Saturday Manager her name was Erika Rude Would not help us read more

Came in on a mission to find the perfect pair of boots after a recent trip to Nashville left me feeling inspired, and Nordstrom did not disappoint! Jonathan T. was incredibly helpful throughout the process. He took the time to find the right size, answered my questions, and made the experience feel easy and enjoyable. I ended up finding exactly what I was looking for and couldn't be happier with my new boots. Thank you, Jonathan, for your excellent service and help! read more

Nordstrom Bellevue Square - Tecovas - Department Stores Near Me - Bellevue, Washington

As of now, a 4 star experience, although 3 years ago, it would have been 3 :). The recent renovations have improved the customer experience. And the selection has improved also over the past few years. Still, it's not quite the experience of the flagship store in down town, but the parking is free at plentiful at Bellevue Square. One thing that is a bit hit or miss is the pick up line for alterations, orders, and returns, which can move very slowly. But service from the sales associate has been generally very good. Go on a weekday if possible as the weekends can get very busy. read more

Going to go ahead and update my review, since it's been a while. Hubby and I went to Nordstrom today to pick up a few things. We also took advantage of the 15% off of beauty products. MOST of the brands. FYI, Chanel is not one of the brands on sale. It's a Chanel thing, not a Nordstrom thing, so please don't yell at the salesperson. Anyway, we were treated so well, we got our free gift for being Nordstrom ICON status, which was awesome. We also received a red velvety, Nordstrom beauty bag with even MORE samples inside. Tatyana K, was so amazing, always sweet and very helpful. Not pushy and lets us take our time to figure out what we want. Before we left Nordstrom, Tatyana, gave me a second Nordstrom beauty bag to give to our 18 year old daughter. And of course, she threw some free samples in for our daughter also. What was supposed to be to be a 15-20 stop at Nordys, turned into about an hour EXPERIENCE. And a great one at that. So THANK YOU again, Tatyana and Nordstrom for another amazing time!!! Will see you again soon! read more

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Clarins won the day. Went in on a Saturday afternoon to pick up some sparkly blush from Tom Ford that I had tried during a makeover and decided I had to have. Lynita From Valentino came over to assist because we couldn't find inappropriate person. She searched products and realized the one I was looking for was out of stock, even the sample is gone, so we tried another approach and found a sparkly eyeshadow set that would serve well. As she packed that up we started talking about perfumes and scents... and that's where her extraordinary sommelier-like knowledge emerged as she offered an incredibly nuanced description of the one fragrance based on an obscure reference that my friend made about a perfume designed with Tom Ford through Yves Saint Lauryn before he left there. They both bemoaned the fact that they were no longer able to get that particular sense in any store but Lynita has been able to describe it with exceptional skill. Based on that my friend and she launched into a discussion of currently available fragrances and on the way to introducing us to one, we passed the Clarins facial event happening. She recommended we try and introduced us to Soonja, who then made sure we were seated and treated to the experience of their new cryo-flash mask. Product immediately reduced the redness that is chronic to my face and it took less than five minutes. I sat through the rest of the facial knowing that was one product I would go home with, they were also offering promos which seem to make it worthwhile to get one more product and since it was my friend's birthday I decided to treat her to a lip oil. But the auto tone foundation/50 SPF they tried on me was so effective I decided it was probably a smart buy to pick that up as well. It turned out to be quite the shopping afternoon but well worth it because of the amazing Customer Service experiences we had and Clarence made sure we went home with some amazing promo products including gelato as a treat. It was really a fun afternoon. This is marketing done exceptionally well. read more

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We came to Nordstrom Bellevue Square for an event and stopped by the Nordstrom Café for lunch. I ordered the prime rib dip with fries, and my friend got the chicken salad -- we split both so we could try each other's entrée. Everything tasted great. Our server was very friendly and accommodating, and the whole experience felt relaxed and welcoming. We couldn't finish our dessert, and she even packed it up for us to take home, which we really appreciated. Overall, a great lunch spot inside Nordstrom. I'd definitely stop by again whenever I'm shopping here. read more

Nordstrom Bellevue Square - Department Stores Near Me - Bellevue, Washington

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Bradley at Jo Malone London today was genuinely the best. I came in set on a specific scent I've been fixated on, English Pear & Freesia, but he encouraged me to explore and expand my palette. He guided me through several fragrances and helped me understand how different notes work together and how certain scents layer beautifully. I ended up falling in love with Wild Bluebell and will definitely be going back specifically to purchase from him. What stood out most was how knowledgeable and intentional he was. He took the time to break down nearly every ingredient and made the whole experience feel personal, thoughtful, and elevated. read more

Nordstrom Bellevue Square - Department Stores Near Me - Bellevue, Washington

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Customer service was excellent, color they were totally sold out of so I am blaming the buyer for not having proper color when I was looking for the number one shoe in the Adidas so I give zero credit to the buyer on this pricing was excellent warranty is excellent. read more

NORDSTROM @ BELLEVUE SQUARE Parking is available in any of the parking garages, but I highly recommend parking near Nordstrom, on the side closest to QFC. There's plenty of parking available. While it can get busy on weekends, you should still be able to find a spot without too much trouble. I really like this Nordstrom overall. It has an incredible mix of different styles and brands, featuring both small businesses and well-known luxury companies. You'll find brands like Chanel, along with many others, all in one place. Nordstrom has three floors: the first floor is mainly shoes and makeup, the second floor focuses on women's clothing with several high-end stores, and the third floor is mostly for kids' clothing and shoes. I would definitely recommend stopping by. There are usually some great sales, especially around seasonal times. They also have a Nordstrom Café and their iconic Ebar, which offers Nordstrom's signature drinks. The staff here are very friendly, and the store offers a great balance of value and selection. I also love how beautifully they decorate the space, especially during the holidays. The reindeer, trees, and festive décor make it absolutely gorgeous. read more

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Great store minus the snotty lady at Saint Laurent purse dept. I've been at least twice now everytime I'm here. Somehow we always end up parking here and walking though or end up shopping here. I love a good Nordstrom. They usually have the friendliest sales people and whenever I buy anything esp at the cosmetic department-they always throw in tons a free samples. I gotta admit. I'm a sucker for free samples beauty. We came here to check out some new Tom Ford perfume drops. https://www.tomfordbeauty.com/products/figue-erotique-eau-de-parfum The sales people here were very nice to give us samples and let us walk around a bit since perfume you have to have it on at least 30 minutes or longer to truly determine how it mixes with your own chemistry. We also always end up wondering into the purse department mainly Saint Laurent. I wanted to see their White Jamie bag in person. https://www.ysl.com/en-us/pr/small-jamie-shopping-in-lambskin-833948AAB329207.html It's a greyish white which I like since a bright white bag isn't really my thing. Although I think I could be talked into buying one but the sales woman here couldn't be bother with. She acted like we were going to steal them. Lady, I own 4 Saint Laurent purses! Give me a break! Overall it's a good store, there people are really nice and the service is always top notich minus the snotty woman as Saint Laurent. read more

Nordstrom Bellevue Square is always such a great shopping experience. The store is beautifully maintained, well-organized, and never feels chaotic, even during busy times. The staff are consistently professional and helpful--whether I'm looking for a gift, getting something altered, or just browsing, someone is always available without being pushy. The café area is a great spot to take a quick break, and I love that returns and pickups are handled so smoothly. As a life long Nordstrom shopper-it's the classic Nordstrom service sets them apart from everyone else. read more

We went to the Nordstrom anniversary sale this year, catching the first two days of the icon event. Their selections were great for sale items and we especially enjoyed the awesome service from Maria in active sportswear, Katie in lingerie, Donald in Men's wear, and of course, Tobi in shoes. Plus, they had some great "freebies" in these gift bags we received when we came in like guest meals and coffee. Some years are better than others, but this is one of the best! read more

I have been shopping at Nordstrom Bellevue for over 15 years and have always had a wonderful experience. The staff are consistently kind and helpful, and their customer service team is excellent at resolving any issues with orders, clothing, or anything else you might need assistance with. read more

Nordstrom at Bellevue Square has been one of my favorite stores for years, especially when it comes to shopping for my two daughters. During my pregnancies, I bought almost all of our baby gear here, including items from the Nonna brand, which is one of the highest-quality options for baby products. They also have an incredible selection of adorable baby clothes and kids' items. In my opinion, Nordstrom is the best place to shop for kids and baby products in general. While it's a bit pricey, the quality and variety make it totally worth it. The store has something for everyone such as kids, women, men, teenagers and offers a full shopping experience with its design section, multiple bathrooms, a mothers' lounge, and even two restaurants and a bar in the middle of the store. Shopping here is always a treat! read more

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Satin skirt completely ruined, they sew over the skirt multiple times leaving indentations. Do not go to this location if you want your items done correctly. They almost did my sleeves two different lengths too? What in the world. read more

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Visited Anastasia Brow Bar right inside Nordstrom yesterday afternoon. Jessica is fabulous! Just looking at her perfect brows I knew she would be. She offered professional tips to keep irritation down but never needed to use them. First time I have left a wax appointment with no redness or irritation! She did a lovely job. Will be back! Easy to make appointments inside Nordstroms app. I made mine in the middle of the night! The beauty area is beautiful and so is the beauty bar. Of course walking through beauty I met a lovely sales associate who helped me find exactly what I needed while waiting. She suggested and I went home with Dior lip balm and Anastasia brow products for my post visit. All in all a fun visit. I noticed they have a nail salon and Drybar blow out bar too. Look forward to making appointments there too! read more

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The employees in men's in the third floor left much to be desired...the first time I walked over to men's fragrances sebastian made eye contact with me but did not greet me. I walked over to men's semi annual sale and there was a lady folding sweaters who saw me but similarly did not greet me. I walked back over to mens fragrances because at this point I'm in disbelief that a Nordstrom in Bellevue square would provide such lacking customer service. I then walked back to mens fragrances to test out my theory and surely enough Sebastian ignored me again. I had to go up and ask him a question for him to finally engage with me. The whole time he had his arms folded across his chest and did not seem happy to have to talk to me at all. I decided that I would take my business elsewhere, if that was the case. Overall, Nordstrom management, if you read this, you need to seriously retrain these employees. Ugh. read more

I was excited to go to one of the large Nordstroms in the country. I used the personal shopper who really seemed like she'd rather be anywhere else she was professional at a very basic level she sort of got the job done but when I looked myself I realized there were so many things she could have pulled but she just did not. Kind of those things where somebody smiles at you through gritted teeth and you feel really uncomfortable. I came in with a pretty large budget I would have bought plenty of things but she just didn't show me enough and maybe there really wasn't the best stock but as I said when I looked myself I found a lot more options. She did legitimately help me find a couple of good items but nothing I wouldn't have thought of myself. read more

I hate shopping, but Nordstrom makes it easy and this one makes it super easy. Let me walk you through my last visit. I came to Nordstrom on a Saturday and had regrets because it was super busy. I wanted to retreat but the need for the immediate was pressing. I first went into the makeup section to pick up foundation. My preferred brand was swarming with people. I quickly find my liquid foundation because Nordstrom organizes their shelves but am lost on the powder foundation. A saleswoman from another nearby brand steps in and finds what I need and cashes me out. Fantastic customer service. Then it was to the men's shoe department because my best friend needed new shoes. He did not want to go, so I had to persuade him with lunch after. He took one look at the crowd there and wanted to go, but this needed done so I spy a salesman who had finished a transaction, caught his attention, told him what my friend was looking for. While this gentleman engaged me with humorous conversation he quickly deduced my friend was in a poor mood. He wasted no time and found the perfect pair of shoes. The whole experience was ten minutes, if that, and my friend left with the most comfortable shoes he's owned. And this is why I like Nordstrom. I hate shopping and Nordstrom makes it fast and easy. Oh, and they have restaurants and a bar inside whenever it gets too overwhelming. I like the ability to fall back without a full scale retreat. read more

Nice upscale dept store but very overpriced! Was looking at/for toddler winter jackets. Price were way out of my reach. 136+ for a clearance priced jacket that a toddler would probably only wear for one season! Must be nice if one could afford their prices. read more

I enjoy coming to this Nordstrom because the staff are very friendly and nice. They have a great selection of beauty products and women's clothes/shoes. They also carry lots of great designer shoes and a Burberry store inside! They also have a yummy cafe upstairs to eat at after shopping read more

Had a pleasant visit at Nordstrom in Bellevue Square Mall while browsing kids' wear and shoes. The elevator made it easy to get to the third-floor kids section, which was helpful with little ones. As someone who doesn't enjoy shopping, I appreciated the few seats scattered around, though more would've been nice. Would've loved a water fountain inside, but thankfully there was one just outside the entrance. Overall, a smooth and family-friendly stop. JY review read more

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I went in for a pair of pants to wear to my niece's wedding. The sales droid was useless and dismissive. Brought me one pair of pants and disappeared. This is on a Monday afternoon. Not busy. The pants were not what I wanted but who cares, I never saw the guy again. read more

The two young gentlemen in Brunello and Burberry in Menswear were looking rather bored and uninterested being at work today so no, I didn't get to ask questions regarding tailoring of a Celine jacket I tried on. Negar at Chanel Cosmetics was helpful and friendly so I left with my usual Les Beige foundation. read more

First off, I really love this store! It's so fun and welcoming. The staff are super friendly and my salesperson, Drew in the men's suit department is a super friendly and helpful dude. Hit him up if you need some help putting together some outfits to up your style. He's good at what he does and makes you feel comfortable. I'm a good size guy and he got me in some really nice clothes for going out on the town with my wife and dressing nice for work. Thank you Drew and Nordstrom. read more

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I don't know why my reviews from Nordstrom always revolve around a Creed fragrance purchase, but this experience took place at the Bellevue Square location this time. Oftentimes, both customers and associates forget about how important customer service is to the experience and branding. Each time I find myself in Nordstrom, regardless of location, I have experienced consistent and welcoming customer service. I don't know if it's because of all the terrible experiences elsewhere I have encountered, or if I have just expected to not expect much here in Seattle. All I have to say is Teresa from the Creed fragrance department was an absolute, top notch, pleasure to work with. She was very knowledgeable and engaged on trying to figure out what best suited my needs. I am well familiar with the House of Creed and I could tell that Teresa had my best interests in mind. She was very kind in providing some samples for Erolfa and Jardin d'Almalfi as I was looking for something a little different than Aventus. The samples didn't quite last on my skin like I wanted, so I reached back out to Teresa to gather some batch number information on Aventus. She responded in a welcoming and helpful matter to help me make my decision. In the end, I ended up with a flacon of Aventus. I also was so grateful for the customer service, I endulged in Oribe Gold Lust shampoo and conditioner. If you don't know, trust me and try it. All in all, because of outstanding customer service, Nordstrom as a brand is definitely a dependable and rewarding store that I will keep coming back to. read more

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We were completely overwhelmed by a cologne cloud before we made it to the kids' shoe section. Nasty! Why the heck is it in the kids' section? Daughter got a headache almost instantly. The entire floor reeked. We turned right around and left. The rest of the mall trip was postponed. Gross. read more

Really mess shoe department and struggled to get decent help from the staff. One of the salespersons was rude and cold. Overall a very unpleasant shopping experience. read more

They have great customer service, exceptional return policy. I bought Gucci sunglasses 3 months ago and they broke in my bag while traveling, took it back to see if they could repair them. They could not repair but the sales lady checked to see if they were comparable glass and they replaced them! I was amazed because there iare very few places that take care of their customers at this level of excellence **** THANK YOU NORDSTROM for giving 101 % read more

One of the favorite places to shop, but I am quite disappointed with the Nordstroms in Washington state. I have previously shopped at Nordstrom in Virginia and Florida, they were great!! The staff is nice, no complaints there but I don't see a variety in the clothing and shoes. Would recommend this place but one thing to keep in mind is that the collection is limited. read more

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It was a very good experience. Stop by to check out their strollers and baby car seat. Fell in love with Bugaboo double stroller and Cybex infant/toddler car seat. read more

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Longtime shopper and longtime fan of Nordstroms at Bellevue Square. Why you ask well I'll tell ya why it's location is the best. I get provided with free parking and an upper crust clientele. No worries on getting mugged trying to shop nor a police presence like the downtown location offers. When looking for a trendy pair of designer sneakers I know I'll find the latest in $1000 options. I've purchased a few Prada sneakers plus some dress shoes for hitting the town in. Clothing options may very depending on season yet I can locate something to make the ladies go wild. Now after I've blown up my AMEX card I can hit the bar on 2nd floor for a cocktail or have some lunch on 3rd floor. I'm sure you have your own various needs but Nordstroms provides a quality place to shop and dine for Frank. Check it out cause this is my review and you'll need to form an opinion on your own. read more

The personnel were friendly but I was extremely disappointed in their new alterations policy and the new return policy (giving 30 days to return). We now pay for all alterations (disguised as a debit taken from a pre-authorized alteration credit on my card). Once that credit is used you are on your own. I can think of a myriad of reasons why that policy is discriminatory, especially to the tall or short. What are they thinking? After a $278 purchase for a pair of jeans (which in of itself is ridiculous), I had to "pay" for my alteration. Regarding the return policy, that makes it very difficult for those that live a distance from the store. This is not the Nordstroms I once knew!! read more

Five stars for Nordstorms men and women shoes. Specifically shout outs to the two gentlemen that helped us. You will see them in the photos. I will update this review with their names. They were attentive kind efficient and you could really tell they were providing professional service without pushing the shoe. There truly is an art not just in sales But in authentically and professionally connecting with the customer. Both of these men did this effortlessly. You elt like they really enjoyed their work And certainly knew the products! We had walked in with a certain shoe in mind which they did not carry in store. We ended up walking out with two pairs of shoes and one on order to our home. We are pleased with all of them. They have a variety of lovely styles for a many budgets. If it weren't for the great staff, I don't think we would've walked away with any shoes let alone $600 of shoes. The only reason for four stars is because overall on the store- if this was a review just for the two shoe departments it would be five stars plus read more

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Do you have money? Do you like to spend it? Do you aspire to be fancy? Or at least give the appearance of being high-end? Well / you are in luck! Nordstrom is ready to take your money and while doing so make you feel like a king or queen. Come for fashion made for penny's that sells for Benjamin's! What's in today won't be tomorrow so you had better stock up as making impressions can be fleeting when it comes to fashion. Biggest bonus for husbands who don't like shopping - full bar on the second floor - cocktails can help take the hurt away from the final receipt. And who says alcohol isn't good! Actual quote overheard - "Give me a strong margarita - I'm shopping with a 7th grader and she is driving me crazy." read more

Nordstrom Bellevue Square - Old fashion makes day drinking fun. - Department Stores Near Me - Bellevue, Washington

Outstanding customer service has been a consistent experience every time I shop at Nordstrom. I was searching online for a specific luggage product and Nordstrom in the Bellevue Square just happen to have the last one. The product was the Rimowa Original Cabin S in silver. I decided to stop by to take a look. I have to say the staff were absolutely amazing. A random sales associate noticed I was lost, promptly offered to help, and pointed me to the right direction. The luggage area displays were neatly arranged. Nordstrom carries various sizes of Rimowa (now I know where to go to complete my collection). Sindy, a sales associate working in the luggage department was very attentive and answered all my questions. I definitely appreciated the consultative sales approach. After a few moments of deciding, I purchased my first Rimowa luggage. The transaction only took a few minutes. These types of experiences are what keeps me returning to Nordstrom. Big thank you to Sindy to helping me find my product. read more

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The Bellevue Square Nordstrom is the second largest Nordy in the area, after Seattle. It's in excellent condition and well maintained. The staff is very helpful, looking up prices, items, sizes, etc. If I'm looking for something specific and don't want to fuss about going to multiple stores, Nordstrom is where I go. Shoes department is my favorite, though in the Seattle store, I go for the luxury purses. One of my other favorite departments is cosmetics, especially the facial creams, etc. I buy my yearly or semiannual supply during their 10 points days. Nordstrom is famous for their generous return policy. This store is no different. In fact, you can return things in all departments. A bra can be returned at the men's, the shoes department will accept cosmetics. Having a receipt is nice, but the sticker is sufficient. There are also two areas that handle "services", while one place is for pickups. I sometimes do in store pickup for things that need alterations. Lastly, a very popular addition from a few years ago is their bar, called Habitat. Genius move! Men get a drink and watch sports while waiting for significant others to shop, or ladies rest up after some shopping. It's often filled with customers. read more

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I had a pretty bad experience this week returning a designer bag. The original bag that I ordered online was missing a strap. I took it in to the store and she was able to refund the bag and give me a new one with a strap the same day. Only issue: she attached a GIANT tag on the part of the bag which the strap goes that stated you had to leave the tags on to return the bag. Well I couldn't put the strap on unless I took off the tag. Once I put the bag on with the strap it was way too small and looked terrible. I called on the phone to ask if it would be ok if I returned it and the woman said no problem at all. When I went to return the bag for the last time unfortunately I got the rudest employee. She offered me a gift card instead of a refund... wtf?? I obviously wanted my $2000 back. Then she says she doesn't know which card I used and tries to tell me she "thinks" it was my Nordstrom card. Again... NO? It was my debit card. She was acting like I was a criminal or something. I felt extremely uncomfortable, especially as such a dedicated Nordstrom shopper! I hope the customer service can improve to what it used to be back in the day. read more

Bought a St John Skirt Suit on sale as a graduation gift for my daughter from college. Shortly after I gave it to her the price was reduced more. I ask for a price change and was refused. Seriously poor customer service. read more