I appreciated the help of the sales associate as we shopped early in the day and were the only…read morecustomers. But please, don't tell me something looks cute when it is 100% ill fitting. The store has quite tops and on trend jeans - but be prepared to pay 10-20% more for the exact item than at other stores like Nordstrom.

Super cute store! I saw so many items I wanted to get from jeans to tops to leather Able bags…read more The store is set up very nicely & it is easy to move from rack to rack, which I appreciate. The staff are super friendly & nice!

I have never wandered in despite liking the window dressing…read more Today I stopped in and was happy to find everything I like with a helping of friendly service and an in house tailor for alterations. They hit the bullseye and now have a return customer pending a successful pickup once the work is done. I don't buy clothing often enough to be a savvy buyer, but prices were predictable and the apparel felt quite well made.

For a man, I am very particular about my clothing, especially how it fits, length of the pants,…read moreetc. I have been buying clothes from this store for many years and they do a fantastic job! No sales pressure, but very clear answers to any questions. When they haven't had my size they'll order it for me. if a particular manufacturer is no longer making the pants I want they'll show me what else might be available. And their tailoring is exceptional, Yakov is a master tailor. If I were still working I wouldn't hesitate to have him make my suits and tailor my dress shirts. He's a true gem. We're so fortunate to have this store in Kirkland!

Such a beautiful store! Katy has curated a great selection of quality brands and designer pieces…read more Everything is very well organized and easy to peruse, and Katy and her staff are really helpful and friendly. I bought a beautiful silk skirt which I can't wait to wear!

Katybird is a fantastic place! Thoughtfully curated with everything from high (Gucci, Celine) to…read moresmall batch (Clare V, Jenni Kayne). A neighborhood place, but also worth the trip. I've had great experience as both as a customer and a consigner. Katy is so encouraging and kind.

I love a good boutique with beautifully selected items and they are becoming rare. I love La Ree…read more Very personalized service!

Just checked out here. Location is near by Araya's place at main st but at corner of street…read more It was a nice inside and some clothes are nice design but not my size. There are sales items from $235~up. I think materials are good and cute store. I wanna check it out again.

Everyone here is so friendly and helpful. I fell in love with a dress for a special event that was…read morejust around the corner. They took care of alterations so quickly. It had a lace overlay thst bulged in some spots when they took it in but the owner went above and beyond to fix it right away. They have amazing dresses, customer service and prices! I will definitely continue going back for my alteration and special event needs

I had a great experience here for not planning on going shopping. I just happen to be at the…read moreFactoria Mall walking by when I saw a hot red dress in the window that I had to try on. The staff person was very helpful and accommodating. She was very knowledgeable about the designs as the store is a local fashion designer and her products. The staff person was attentive and very friendly. There were no high-pressure sales. The items are a little bit more pricey although I felt like I got a good deal on my particular evening dress. I think the price point is right on however for a boutique fashion shop with one of a kind designs. I will definitely be back again for more night out on the town outfits. Oh, and for those who don't do cocktail or formal type dresses they also had Casual wear, accessories and small gifts to sell as well.

I've purchased several bags from Refind over time, including Fendi, Gucci, Celine, and now a YSL…read more Overall, I've had a good experience. Most of the bags have met my expectations, and the buying process has been smooth. There was one Gucci bag that wasn't quite what I expected, but I also think I could have asked more questions before purchasing. Other than that, I've been happy with my purchases and would definitely buy from them again. One thing I really enjoy is their Instagram Live sessions. They're honestly very relaxing and fun to watch, even if you're not planning to buy anything. It's nice seeing all the beautiful luxury bags, learning about different styles, and just enjoying the experience. Overall, I'd recommend Refind to anyone looking for pre-loved luxury bags.

Pros: decently priced items sometimes below what it is selling in the market. You can usually find…read moresomething when you're watching their live shows Cons: lack of diversity in staff and sizing. Staff seems inauthentic in their approach and are just trying to push product onto you, making you feel bad if you're not buying the expensive Birkins that they're discounting lol. Consignment fees are extremely high, so do your research before you agree to anything

Walked around the store more than I have in the past. Discovered a pretty cool customization…read morestation in the back for hats and belts (I guess? I've never customized either). Discovered their jewelry and doodads to add to your Western gear, mostly but not all Mexican-themed. Clothing sizes are disappointing. Of course, I did not check ALL of it, but the male clothes seemed to go up to 2XL whereas I was hard put to find a female size over M, or even an M. Mostly Small. That's not cool. Adorable kids clothes. Gigantic boot selection. Fun to walk in and hear retro music playing (I think they switched to more like mariachi music later); the biggest annoyance was that the staff totally ignored me. They actually even left and went into the back. Well I guess they weren't worried about me being in the store by myself! They were having some so-so sales in the front. The sale prices are not going to knock your socks off, they're just okay, but if you are a size Small female, you might luck out. Gorgeous inventory overall tho.

This place is currently closed and it's windows are papered over. Website is offline as well…read more One star because it stinks to see a nice and long-standing boutique close.

I highly recommend this boutique!…read more GREAT products and FANTASTIC service that I will definitely return!!! Happy shopping!