Selection and service are differentiators in the furniture business. Kasala nails it on both of…read morethese. I see bad reviews from a couple years ago, but maybe management has changed or they took the feedback to heart and changed how they operate. They have a great selection that covers different price points. Some pieces may be of lower quality at a lower price point; like anything, you have to shop smart to balance quality and cost. On the floor, the sales folks were super honest about quality and expected longevity of different pieces. Now the service: truly exceptional. We bought our first electronic adjustable couch from them. Turned out the legs were installed with the wrong style legs in the wrong places. I probably could've fixed it myself easily (just swap legs), but I was concerned at what might happen if I screwed that job up (cross-threaded, stripped, etc.--yeah, it's been known to happen). So, what did they do? They said, "Hey, tell you what. We'll ship you a new one. Deliver it. Install it. Pick up the old one." Fantastic! When that one showed up, they unpacked and assembled it. My wife had a couple concerns about the way it articulated and some things she noticed that were different from the first mode. They sent their tech Jason out to evaluate and solve the problems. He figured out what was up, explained what was going on, tweaked some things to fix, and gave us his direct line if we felt the problem returned or were concerned about anything. Wow. Our experience with other furniture stores has been nowhere near this good. Especially after we've paid in full, we've been left hanging out to dry. My recommendation: don't hesitate to go with Kasala if they have a piece that you like.

Sold us a "leather" loveseat and sofa combo several years ago. We even bought a leather protection…read moreextended warranty. It started peeling after a few years. We went to the store to see if they could refund our money. They claimed they too were duped by the supplier and that it's not actually leather but rather bonded leather. All they offered was a $800 credit. Why would I spend even more money at a store that is so scammy! And even if this wasn't an intentional scam, they clearly don't know real leather from bonded, which for someone in the furniture business is total incompetence. Now we are stuck with this peeling eyesore in our family room. We are contemplating reporting them to the WA AD. Selling is a leather protection package was just salt in the wound. We are so mad

I am very picky when it comes to furniture and I like minimalist designs with rich look. When I got…read moreinside the store, I was like how can I not see this store before.They have exceptional furniture. They even helped us with designing the room. Their interior designer came to our house with no cost. We got our furniture just on time with no damage. It looks very modern and durable with their Turkish quality and Italian touch. Everyone in the store was very helpful from the beginning and they made the whole process very smooth. You should definitely go there!!

Customer service bait and switch - buyer beware! Know your…read morerights as a consumer. FTC laws are clear on delayed delivery. DO NOT accept delivery unless you are 100% comfortable with the product and your service. They continued to try to get us to agree to a months-later delivery date even after we'd canceled. Read past reviews about refusal to remedy blatant issues after delivery occurs. We're so lucky we canceled before it got to that point. Sepehr and Nigar were wonderful during the design and sale process. Once our payment hit their accounts, it was silence. I saw in previous reviews that this was a known issue but I had been fooled by the loveliness we experienced in the showroom. After months of delays with absolutely zero communication, we canceled our $17,000.00 order - which had been paid in full at the time of ordering. Oddly, the very first independent (not prompted by us) order update we received over these past 6 months came today: letting us know our order had arrived at the warehouse, asking if we would like to schedule delivery. This is 3 days after I canceled in writing and requested a refund. If you have fallen in love with a show model or cute 3D-render they sent, if I cannot dissuade you from interacting with this company, please: read your contract and past reviews. Do not sign without an explicit timeframe for delivery in writing and do not accept delivery without fully inspecting the furniture before it sets foot in your home.

I highly recommend Firaash Furniture. If you need a stylish modern furniture don't look further !…read moreFiraash Furniture is the place to go , Aslan the owner will make it happen for you,. You can choose and customize your future furniture ! Amazing store Amazing service Thank you Aslan for our lovely sofa we getting many compliments on it

I have been to this place once to check out their couches. Didn't get any then but decided to pay a…read morevisit when the time came to buy a dining set. They did have quite some variety but we were restricted due to the color of our home wall and floor color. Aslam was very helpful in showing the different sets, brought some chairs from the back of the store for us to check the different combinations, and was readily available for us to provide his inputs. He was instrumental in our decision making to purchase a dining set here. the delivery team was also a good and professional guys. If you haven't been to this place, please do check it out once. I love their couches and styles.

The parking lot is honestly the only thing I don't love about this HomeGoods location. Otherwise,…read moreI've always had a great experience here. It's consistently super stocked, and the employees have always been really nice! Stopped by on Labor Day and was happy to see that they were open. Worked out perfectly since we were already walking around the area. They had SO much fun seasonal stuff out. This location always seems to have one of the best selections and the most stock compared to others I've been to. It was definitely a little tricky to navigate some areas because there were large carts of merchandise out, but like any HomeGoods... with some patience and a willingness to dig around a little, you never know what you'll find! Although some sections were so packed with stuff that I was scared to move anything because I felt like one wrong move would bring everything down... Parking aside, this is definitely one of the HomeGoods locations I like coming back to!

Lots of stuff - good selection but you can't wait and think you can come back as the inventory…read moreseems to change everyday. A good place to find housewares. Have not bought furniture but they had a decent selection.

I can't speak highly enough about the Ethan Allen showroom in Bellevue, WA. My partner and I…read morepurchased a custom designed Reede chair in green leather and it came out absolutely stunning! The quality of the chair is of utmost design and the fit and finish of its build is rugged and refined. It's heavy to which tells me that it's well made. I can't write this review without mentioning Chandler and Kevin for all their work in helping my partner and I find the perfect piece. We are quite picky so if your type a like me and care about the finer things in life, shop here, you won't be disappointed. Kevin and Chandler if you see this, thank you! . We couldn't be happier.

We just bought furniture for our new house. Kevin is an amazing designer. He really listened to…read moremy ideas, likes, and dislikes. He designed the living, dining, pool room, and loft around the dining table and chairs I loved and color palette. He and his supervisor went up and beyond to stay multiple hours after closing to get all the pieces and fabrics to my liking. I will definitely be going back for the other rooms we did not buy furniture for.

We absolutely love, Greenbaum In fact, Melanie, the sales agent sold us some beautiful furniture,…read morewhich we then took up to the San Juan Islands and picked up at their warehouse and Tim who is the manager. There is probably one of the greatest guys I've ever met as he was super helpful and so all of his guys! So you can imagine how shocked we were to find out that they're closing, but to be honest with you, the state of Washington and especially King County has made everything so horrible for businesses with all of the taxes we're not surprised. They are nickel and I mean the businesses and the consumers to the point that no one wants to live here anymore. Greenbaum you did a great job what a super business model thank you and happy retirement!

Greenbaum is not just a furniture company--it's a legacy. This multigenerational family business…read moretruly understands the meaning of craftsmanship, quality, and customer care. You can feel the pride they take in their work from the moment you walk through the doors. The Greenbaum family has built something special over the years, and their dedication shows in every piece they sell and every interaction you have. Their service is nothing short of exceptional--genuine, attentive, and personal. You're not just buying furniture; you're joining a tradition of excellence and trust.

If you are looking for interior design ideas, particularly for the first time, I highly recommend…read moreChristine Wang at Seldens Designer Home Furnishings in Bellevue. I've always thought I had relatively good design sense. But after a year-and-a-half of lock-down and working from home, I felt the place was looking a little blah.  But I'd been procrastinating.  On a whim one Saturday, I walked into Seldens and met Christine. I explained what I'd been thinking, and she got it immediately. She asked a lot of questions and took the time to get to know what I like and don't like. I appreciated that she listened and worked with me to propose a range of solutions that seemed to work for me and helped me prioritize what would give me the most "bang for the buck".   She didn't propose a radical makeover but rather a smart choice of options that had the impact. And she was able share examples from other projects she'd completed so I could see how some of the ideas she was suggesting would look in my place. I went from hesitant to excited, and I can hardly wait for everything to get the first phase of my spruce-up project implemented.  I started out thinking I didn't really need a designer per se. But thanks to Christine Wang's help and the resources at Seldens, I wouldn't start a project without consulting with her first. Annie G

I went into the store looking to buy a new sofa. No sales person asked if I needed for help or…read moreanything. Good selection but service is horrible.

My partner and I recently purchased a sofa from Urban Interiors & Thomasville in Bellevue. The…read moreshowroom is big and there are plenty of floor models (this is unusual given the price of floor space in Bellevue), we loved that we didn't have to drive out to Lynwood or down to Renton to look for quality furniture in a large showroom. The staff at this location are nothing short of AMAZING!! They don't rush the customers, they encourage the customer to incorporate their lifestyle into the design concept. The staff have a great eye for design and they can take measurements and even create renderings to show you what your piece will look like integrated into your overall design. It's amazing. The customer service is EXCELLENT! I would like to call out Mary Shattuck, the Showroom Manager, Hannah James, one of their design consultants, and Russell Worley, another of their design consultants, for providing EXCEPTIONAL attention to detail and care in handling customers needs. These people spend time with each customer to ensure that the optional selection is made to integrate into the customer's lifestyle and for the space. There are a lot of different styles and manufacturers to choose from and they have a wide variety of fabrics, colors, and surfaces. I found that this location is super convenient for folks on the East side of town. There is parking under the building that is free on weekends and can be validated if it's during the week. KUDOS to this entire staff and to their amazing management and design team. I would give them SIX stars if I could. They treat their customers with good old-fashioned care and respect. I really enjoyed my experience there and I highly recommend it. My purchases were made in May of 2023 and again in October of 2023.

I invested over $250,000 with this company to furnish my entire home. While the staff was friendly,…read morethe overall experience was deeply disappointing due to consistent underperformance. They made numerous promises but failed to deliver on time, resulting in repeated delays. Furniture arrived damaged, with missing parts and incomplete assemblies that required additional follow-up. As a busy professional, I had to constantly chase updates, which added unnecessary stress. If you're seeking reliable service where you can simply pay and trust the process, I strongly recommend looking elsewhere this company falls short on the fundamentals of customer care.

Great help with my design needs! They were very knowledgeable and had good local vendor…read more relationships! Our home looks beautiful!

Working with Harmony has been a fantastic experience! We are in the middle of remodeling our family…read moreroom which was crowded and outdated. She took in our varying and unfocused ideas and came up with a few amazing plans we could choose from. She has been communicative and responsive throughout this process, and available for quick questions and guidance. She has come by to check on the progress of the remodel and answer any questions we had. One tremendous benefit is Harmony's connection with contractors who are professional and talented, so we have complete confidence in all aspects of the project. As I watch our home transform into an open, airy and inviting space, I am so happy we chose to work with designHARMONY!

My husband and I are busy professionals, and when we bought our Central Beacon Hill townhouse, we…read morewere admittedly taxed for time to figure out the interior design for our new home. As a landscape designer and someone in the design industry, I greatly appreciated how accommodating Renata and Alex were with working with us to design our small living room and to provide us with a unique solution we had not previously considered. They helped us put together a solid scheme that we have already begun enjoying with family and friends. We very much look forward to working with them again in the future!

From the owner: BRUME, a new haven for curated living spaces, offers handcrafted furniture by renowned artisans…read morelike Verellen and Erik Kuster. Explore their Bellevue showroom for timeless pieces designed for a relaxed, sophisticated home. Also serving the design community at their Georgetown showroom, open for appointments Monday thru Friday. Email georgetown@brume.house to schedule an appointment.