Happy with my printing services. The Asian guy was very nice and considerate. He expedited my order but forgot to tell me there was an extra charge. I was confused when I went to go pick it up and he waived it the fee. He could've easily said too bad but he was nice about it read more

I am a 55-year-old disabled person and an Office Depot Rewards member. I placed a curbside order at this location expecting the service that was advertised. After waiting almost 20 minutes in my car, no one ever came out with my order. When I called and asked for assistance, the call was abruptly hung up on me. I then went inside to speak with a manager, but was told the manager was either "on a break" or unavailable, and no one would help. Staff told me directly, "we deal with a lot of customers besides you" and that they were too busy to bring orders outside. This completely defeats the purpose of offering curbside pickup, especially for customers like me who rely on it. I ended up leaving without my paid order, extremely upset and disappointed. Office Depot should not advertise curbside service if they refuse to honor it. This was dismissive, rude, and discriminatory treatment of a disabled customer, and I will not be shopping at this location again. Reference number from Office Depot's own support chat: 250925-01412. read more

Office Depot - I am here waiting for my curbside delivery for over 20 minutes, and no one came to bring it. - Office Equipment Near Me - Emeryville, California

The people at this place are allergic to doing their jobs. I cannot recommend printing at this office depot location any less. I often need to print posters for work and employees are unhelpful and constantly behind deadlines guaranteed by office depot. read more

do you remember Today's Special? do you remember Mrs. PennyPacker? That's Charles. do not sleep on Charles. he will find your sh*t. one time I needed a printer. online it said there was one in stock. knowing it was risky, I drove there, only to be unable to find it. I almost left, but Charles asked if he could help me. I told him the deal, he checked an overstock location, and BAM. Printer; only one in town. another time I ordered an HDMI cable. the guy at the front couldn't find it. he radioed our boy. Charles didn't even come out, he just started describing locations. Cable found, best price per foot in town. OD is the OG for customer service and value, and Charles at this location is the GOAT. read more

Purchased an HP Printer including insurance. Insurance states take the faulty printer (does not print) back to the vendor...vendor states to call the insurer directly. read more

Quality/Quantity - I came here to make my copies because the inks in all my printers are ALWAYS dry... My choice is either spending 15¢ (17¢ with tax) for a copy or $25-$40 for an ink cartridge for my 3 semi broken printers that will just dry up by the time I need something else printed. Atmosphere - Office supply store. Clean and organized. Open 7 days a week, see picture for specific hours; Yelp hours differ slightly as they still have their Thanksgiving hours posted on Yelp. Plenty of parking, slightly weird parking lot though. Service - Excellent, self service. Curbside pick up available. Price - 17¢. Owner Suggestion - Congrats on all your success and the ups and downs since 1986. 1988 IPO. 1991 Merged with Office Club. 1995 International extension to Mexico - Grupo Gigante. 1998 International extension to European and Australian - Viking Direct. 2001 Central America, El Salvador, Guatemala, and Costa Rica. 2012 Merged with Office Max. read more

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Shout out big thank you to Wayne in the Print Services department of this Office Depot store! Wayne was terrific to work with by phone and in person as I prepared for a corporate event this week. Multiple materials printed and Wayne didn't rush me through a check/double check process to count and make sure we had everything right! I'll definitely consider returning when needed again! read more

Poor and incomplete customer service. I arrived at 8:10am to get some photocopying and paper shredding done. I was told the person that works in that area doesn't come to work until 9:45am!!! This is nearly 2 hours after the store opens. At least post on your website that you don't offer full service until 9:45am. read more

Service was great and fast I recommend Office Depot pre check and talk with Omar he's funny and gives great customer service. read more

Office Depot - TSA Pre check! - Office Equipment Near Me - Emeryville, California

The store met expectations but did nothing to exceed them. A lot of employees sitting around and only one person at the check stand helping customers. The clerk in the business services section was borderline downright rude. I'm not deducting stars from this review, because I wasn't the victim of her rudeness. But when customers ask for help, she shouted instructions and rolled her eyes. At one point I heard her shouting, "pull your credit card out." read more

Office Depot - The storefront - Office Equipment Near Me - Emeryville, California

The self service and copy center is great (they laminate Covid vacc cards free). They also offer curbside pickup amd friendly service. The store is dirty outside but clean and orderly inside. The parking lot is dangerous so don't leave valuables in car when you park. read more

Office Depot - Office Equipment Near Me - Emeryville, California

WORK FROM HOME CHRONICLES:: This Office Depot has become my favorite go to spot for the essentials during the work from home Covid 19 era . They always pick up the phone unlike Best Buy and they always have super helpful team associates to guide you and help you find what you really need. Last time got a laptop for a really good deal! So hubby needed a chair for our office as his back has really been bothering him. We called they told us their variety and price ranges and when we got here it felt like an office furniture store! Within 5 mins we had fallen in love with this high back leather executive chair! Ohhh my goodness let me tell you this is one of the best office chairs that I have sat in! We purchased on the spot it comes in white and black leather . We also purchased our 2021 Calenders! Happy New Year everyone read more

Office Depot - Office Equipment Near Me - Emeryville, California

Hours on yelp appear inaccurate but they were open today, Thursday. I like that they were open at 8:30am. I went to photocopy docs and Henok was super friendly, professional, and helpful. He was even able to multitask helping 2 people at the same time! Thank you Henok! read more

I was at the Berkeley location and I believe that I referred to it being sad and depressing. But what they did have was someone to greet me and answer my questions. But my gripe started before I entered. This place has a parking lot that is strewn with bird excrement! So much so that I parked in the Michael's lot and walked over. It's everywhere and for the life of me, I don't know why. But what blew me away was the bird feathers in the entryway. It was kind of gross! Not the feathers from the outside of the bird, but the downy, inner feathers. Ewww... And I imagine there was excrement there that I couldn't see. And no one bothered picking it up. That's just plain nasty. I didn't find what I was looking for so I left and ran back to my car in the Michael's parking lot. But the feathers...what's up with that?!? read more

I can't thank Wayne and the entire Office Depot team enough for their incredible help! I was in a bind and needed a foam board printed within three hours. I called Office Depot, feeling pretty nervous since no one else was able to meet my understandably short timeline. Wayne answered and immediately put me at ease. He stayed on the phone with me, walked me through the process, and assured me they could get it done. When I went in to pick up my order, even at the end of the day, the entire staff was so friendly and welcoming. They truly went above and beyond with their customer service. I'm so grateful for Wayne and the team's kindness, efficiency, and the human touch they brought to a stressful situation. Highly recommend this Office Depot location for anyone in need of reliable and caring service! read more

I've also had luck with this store but tonight it seems like they've closed 2 hours earlier than there posted hours. read more

Office Depot - Office Equipment Near Me - Emeryville, California

Shit, this store has an attitude problem. I would think that since this store is out of the way and seems like one day it would close, that the staff would at least have good customer service. The girl at the printing area rolled their eyes and seemed upset to help me with a question. I was not even rude. The place is confusing and the people act like you should know how to navigate the store. The order pick up is not intuitive like target where you wait in line to pick it up, literally someone can steal my shit at the front when it's like a chipotle order. Some items are more expensive than amazon, so I guess they do have price match but if the employees have attitude problem forget about trying to have them help you. This is the first and only time I go here for anything. I rather go to target or amazon to get my stationary supplies and stick to online orders for Office Depot. Plus I ordered somethings online for the price special and picked pick up at store, and tell me why if they didn't have the item at the store they just cancelled it instead of offering shipping and then my whole order is impacted so I get no price special. So annoying I had to just return the other items. read more

I went in yesterday to get some business cards printed using a google template. Another professional printer seemed to be unable to do so. They were so knowledgeable and helpful. They patiently and thoroughly helped a woman ahead of me and then they did the same for me. I walked out with my cards and the kindness and professionalism was very refreshing! read more

Big clean store. Staff helpful. Found what I was looking for. The store is large and well organized with lots of signs. Some empty looking shelves. Parking easy - and the store itself is convenient to other nearby stores. Staff helpful. Was looking for a big stone age calendar that I hang on the back of my front door and found it here. I liked how they had a bunch of common household goods at the front door - stuff you might not think to buy here and might save you a trip elsewhere. read more

I needed to print a document while on the road. So I brought a USB key to this copy center. They have 2 self service machines and neither would read my two keys, a 64GB and a 128GB. I can't determined whether the port was damaged or there is a 32GB size limitation. There is an email option so I decided to give that a try. Uploaded the document via email and they sent back a code. They give you 24 hours before this document will be deleted. Back to the store and calling up, printing the document was easy enough and only cost $0.15/page. read more

Went to get copies, and the bald head man from Nigeria, demonstrates HORRIBLE CUSTOMER SERVICE, HE IS EXTREMELY MEAN, RUDE, AND uncaring perhaps he was never taught HOW TO SPEAK WITH THE JERKY ACCENT, TYOU CANT ASK HIM ANY QUESTIONS WITHOUT HIM ACTING As Though the question you asked was STUPID. This what happened to me the very first time accesin this store, I wasn't sure if I should have walked out of the door I was not impressed with how that Nigerian bald head man spoke so campus to women just extremely mean and harshest.perhaps the owner of the store should remind him that he is not townerwne.o However, there is a worker named Nathan, who demonstrates Excellent A1 customer service, read more

Good spot for everything office-y. Bonus, they sell hand sanitizer, toilet paper and paper towels here! A little quarantine tip. Went in to get some file storage and came out with a bit more. See above, was pleasantly surprised though! Pretty empty that evening, everyone was masked and six feet stickers were all over the floor. Just wish the checkout line was a bit more obvious. Unclear what I was standing in at first, think it was a line for IT help or preorders? I don't know. Anyway, place is fully stocked, not busy, and perfect for that emergency toilet paper/hand sanitizer (with fun sayings!) run. read more

I came in yesterday, but not for myself. My boss wanted a specific kind of paper that Office Depot had shown online, that they had in their store. When I got to the store, only half of the employees were wearing masks, even though they had shown that masks were required for guests. I wore mine either way. Anyways, I had asked one of the employees about where this item would be, and he took me to a place where it was all sold out. He said he would check back stock, but there was nothing there. I asked him if there would be that item at any other store, but he said he didn't know. Usually with these kind of stores they will check for you. But he seemed disinterested. Then I asked one of the other employees where the tape was. He just pointed me in different directions, and since I don't go so often, I had no idea where he was pointing me. Most likely won't come back to this location. read more

The guy at the self printing service is so rude and also disappointing. He needs to give proper service to people who does not speak English because I brought with me an immigrant and he was disastrously disrespectful guy. He needs to be removed or trained properly. read more

I had a great experience at this Office Depot, all thanks to Jeff (which I think I saw is the General Manager). I came in looking for a specific chair, which they had in stock but not on display. Jeff quickly offered to unbox and build one so that I could try it out. Wow, I did not expect that high bar of service. Jeff built it within about 7 minutes. He then left me to try it out for awhile, and then came back and we talked about the product and he gave his experiences with it. Overall, super great experience thanks to Jeff! Free shipping and price matching online. Here are some things that could have been improved: 1) No bike parking :( I had to park across the street at Decathlon 2) Many customers took the display chairs to sit down waiting in the tech support line (which was slow - glad I didn't need that). Despite being in the store for 30 minutes, the same person was still in the other chair I wanted to try. This is probably more of a customer issue and not the store itself, but perhaps they could have different chairs available for those customers to try (not the $400 one I wanted) read more

The manager Jeff Is super cool and helped me by going above and beyond usual service! Everyone was very helpful even though I was having a bad day Jeff and his staff turned it around! read more

I came to make a print copy from my email. I was ignored even though I asked for help. I've been to other locations but I had the worst service experience ever. A rating of one is too high. I will never, ever go there again. When leaving I expressed this was the worst service I ever had. I stated they don't help you here. read more

Okay, I have been pleasantly surprised by the stellar customer service I got here on several recent visits. I had someone come over and offer to help me. I asked them for something, and they proved to be knowledgeable and straightforward, helped me find what I was looking for and/or went into the back to find what I wanted and/or gave me good advice. Since this was over the course of a couple of months, I have to admit that I didn't notice if it was always the same guy - maybe there is only one really good guy there, but if so, he is on top of things. But the bottom line is that I was happy when I left there each time, which is more than I can say about a lot of businesses. read more

Office Depot and Office Max have merged and they have tech services and we have taken our Dell Inspiron and laptop to have them diagnosed and repaired and we have always had good service. Our son had a desktop and laptop which he no longer used so we took it to have the desktop diagnosed and cleaned up (as son never used antivirus software and Windows 10 and McAfee installed. Now we had the laptop charged and will buy charger for the laptop as well as have it cleaned and install Windows 10 so it will be ready to use again by me! Wayne and Alvin are the tech specialists and are always friendly and knowledgeable. Will take the laptop back to clean up and install the new software once I order the charger. read more

Nothing spectacular about this location. Finding someone to help you can be like playing Where's Waldo. But if you know what you're looking for then it should be easy. You can also order online and pick it up in the store like i did. I bought some ink for my printer. And now that I know i have the option to order ahead and pick up, I will do that every time. The employees tried to make me wait in line but I reminded them that I had already paid online and am just picking up my order and stated that the website says that allow online ordering for the ability to not wait in line. Overall I ended up not having to wait any longer, got my order and left. They should have a pick up only line. read more

Don't bother coming here for business services anymore!! This is my 5th time here this month and full service is always closed!! Find another place to make copies!! read more

Office Depot - Office Equipment Near Me - Emeryville, California

Arriving here to buy printer cartridges, we found many other useful things for our office, and could not resist shopping. The guy at the counter was polite and helped us quickly find the things we needed. Finally, he offered to become a member of the loyalty program and quickly registered us. I am completely satisfied with the service. I will be here more often. read more

Office Depot - Office supplies - Office Equipment Near Me - Emeryville, California

I am predicting that this will be the next big box chain closure in Emeryville. The lazy "we don't see you and we can't smile" employees in the so-called copy assistance area are poster children for why Ai computers should take over "customer service" positions, but they obviously think they are indispensable. read more

This is for customer service. Wayne and Alvin are amazing! I brought in some old paperweights running Windows XP. They put in serious effort to revive these enough to rescue my data (photos and recipes all mushy memorabelia type stuff). This is what happens when your 20GB external hard drive takes a powder and then you let ANY backup subscriptions lapse. My external hard drive was a foul beast with a number etched upon it signalling thr end of days! Never just trust one backup! Never! Ye shall rue the day!!! I digress. These guys are beyond awesome. This repair did not break my bank. I am definitely returning here for any type of repair and many purchases I'll nedd on the future. read more

Office Depot...meh. My friend needed some things for her office employees so we stopped into the Office Depot after dinner--not exactly what I wanted to do on a Saturday night, but whatever ;) We had an easy time parking, there was really no one else there. We were concerned that they might be closed, but nope...automatic doors opened right up for us to come in and browse. She needed hanging file folders, tape dispensers, a 2015 calendar, ink cartridges, etc. We found a really awesome service professional, Raquel, to help us on our journey. She made us laugh and also buy some stuff we might not have needed...that is a good employee ;) She even awarded us with some $10 off coupons for our next purchase--which sounded great because we did have separate purchases. I had some things I needed for school that we paid separately from the office purchases. We pulled the $10 off coupon from the bag and proceeded to hand it to Raquel for my purchase and it would not work--for some reason. She read the "fine print" and there it was: not good on printer cartridges, among other things. Oh well. Not Raquel's fault for sure. She was actually the only good thing about this Office Depot. Thank you Raquel for making our trip fun and entertaining. Stephani Kinda Smiles for Office Depot read more

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Very rude and unprofessional customer service, although the store seems well-stocked on the surface. Long story short: The staff behaved pretty friendly at first but after I exited the place without considering buying anything, I got followed in the parking by a stout staff member who asked me back an "item". After explaining that I did not understand what it was all about, and forthcomingly displaying my bag and pockets, he kept mumbling about that "item" and we got back inside the store. To carry on his bad faith joke, he picked a box on the shelf, ripped it open only to discover that everything was amazingly here, brand new. Then, nothing, not a single apology. He was just stuttering, and I just had to left lamenting of such a behavior. I mean, what would happen if they had viciously removed that item? The situation felt to me horribly uncomfortable. As a UCB student, I've been a regular customer from Office Depot, but in this case I would solely recommend to avoid this shop and his deceitful staff. Not to recall that a few years ago an employee from the same Hollis St store took in hostage his co-workers there in a robbery attempt. It seems like they never train their staff to know how to show moral conduct and communicate with customers. I'll try not to come here as of now. If you need office supplies, I can only recommend to drive to Staples or order from Amazon and forgo the rudeness and lack of customer service. I truly like to support local businesses but not when they treat their patrons despicably as demonstrated in the terrible model this is. read more

They had what I needed.. that's nothing out of the ordinary. The extraordinary part was when I lost a business receipt and went in to see if I could get a copy. The transaction was a couple weeks ago and a manager came out and sorted through the records to find it. I was happy about that otherwise I would've had to eat a couple hundred dollars of business charges myself, and this happened on a Tuesday at 5pm when they were getting a little busy at the registers. It's all about the little things. read more

Office Depot has everything cateorized so things are easy to find. check out was a little puzzling. it's too informalized here. can't tell where the checkout lines were. only place seen was "pick up orders" station. buys: office depot (12/2.19) -great pens, doesn't skip -only problem, plastic casing prone to breakage, ink cartridge disappears. checkout ok once i found it...... large parking lot. read more

Came here on a sunday to pick up an online order. Quickest and most efficient pick up ever. Thanks Office Depot!

After a terrible customer service experience at the Alameda Office Max/Office Depot, I ordered an ergonomic chair + assembly from this Office Depot at 6.30am in the morning. By 7.30am I had a text from the store that my order was ready for curbside pickup. I went to the store after it opened, clicked the "I'm at the store" button and literally almost before I could get out of the car to open my trunk a very friendly Office Depot employee was rolling my assembled chair out to the car. Excellent experience! This store will have my business when I'm in the market for office supplies. read more