Possibly not the review that Office Depot is anticipating, hoping for.... but I'd been to several stores already searching for multicolored paper clips to, um, make diy Barbie clothe hangers with. And Office Depot delivered!! My Granddaughter will be elated! She shoots! She scores! Grandmother points!! read more

Office Depot - Pen Porn!! Ooh!! - Office Equipment Near Me - Austin, Texas

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It is early April 2024 and I called the number for this store that is listed here and talked to a very nice lady who ended the call saying, "Come on in now!" because she was going to help me through how to use the self-service machine for printing from a flash drive. I went to this location and not only was it CLOSED permanently, but there is not so much as a SIGN on the doors or window letting a person know where they have moved to. According to someone at the store next door they moved only a few months ago. Other than that information, I got nowhere as I don't have a mobile phone. So sue me! I'm 70 years old and I don't WANT one! A nice lady (a customer there) said to them, "Won't you look up the address for her on your phone?" and no one answered. As I walked out of the store the nice lady was also leaving and she said, "Maybe they will help you at HEB. They make copies there." I asked if they would make copies off a flash drive and she didn't know, but the HEB was just a hop away so I went to the office station there. No, they don't print off of flash or thumb drives, but a nice guy at customer service was kind enough to look up the address for me for the Office Depot which was going to close in one hour or less. I know my way around Austin enough that I could find it by the address, so that was great. Then I get to the Office Depot and one thing I was not told when I had called earlier (other than that they had moved) was that I needed a mobile phone to use the self-serve because they email you a code number that you have to put in the machine for it to work (I guess in case you stole a credit card). Oh great. I don't have one. However, another VERY nice person who was at the self-serve machine helped me out. In case anyone needs to know, I hope I am remembering correctly, but the Office Depot I finally made it to is at 2622 W. Anderson Lane at the SECOND entrance to a shopping area you come to on your right if you are going due on Anderson Lane from Burnet Road. Phew. Really they should at LEAST put on their phone message a number to push "if you need the address that the store on W. Burnet Rd. moved to, press this number." Sheesh. I guess they don't need customers very badly. read more

The associates in the print department were so accommodating and knowledgeable as they helped me create a poster. They were so patient and helpful with my inexperience in creating something like this. THANK YOU! Will use them anytime I have a project. read more

The customer service is horrendous..I had a bad experience about 4 months ago and I thought maybe it was me or that the person I was dealing was having a bad day...Oh no, its the culture here at this location.. I shop here for my corporate office but I think I will recommend that we use another competitor. read more

I'd say that 70% of the time I can find the supplies I need at this location. The ability to find employees to assist you can be challenging. When I needed to use Fed Ex, it wasn't immediately clear because the info was on a digital sign that was changing. Signing in for the copying/Fed Ex counter has some kind of pad that doesn't always work. read more

If I could leave a zero star rating I would. I called ahead of time this evening to see if the print shop could do a simple job for me. The call was placed around 7:20 and the woman who answered already acted like my request was going to be a problem for them to complete as she said that they close at 8:00. I mentioned that I was less than 15 mins away and was headed out now. Now, mind you, I didn't have a print job: I simply needed them to cut the spine off of a paperback workbook and three-hole punch it. I planned to put it together in a three-ring binder. I used to use a professional cutter and know that the whole task would have taken them all of 6 mins TOPS, depending on how far they had to walk from the cutter to the hole drill. Well, when I arrived (7:37), I walked into an empty store with a young lady at the checkout, a gentleman who greeted me, and a woman and gentleman behind the back print counter (not the registers). There was absolutely NO printing going on at all. It just seemed they were busy visiting. The gentleman walked up and I explained what I needed. He said that he would not be able to do it today. I was a bit snarky and said I could see they were busy and would leave it for them to complete tomorrow. Then I thought the better of it and said I would take it somewhere else instead. As I started to walk out, I decided to speak to a manager. Turns out the young lady behind the counter with him was the manager. I mentioned that they had over 20 mins before closing and could complete the task in no time at all. She said all jobs that came in after 2:00 would be completed the next day. I mentioned it wasn't a print job and that they weren't printing anything anyway. After my comments, said she would take care of it, but it wasn't because she really cared to. It seems to me that no one wants to work these days. That whole store had employees doing absolutely nothing - there were no customer to check out and no print jobs or tasks at all - and it seems they'd like to keep it that way. As a manager, I would think she'd want the business as well as want her staff to put forth their best effort. Instead, it seems she was promoting bad customer service and an attitude of laziness. I have used the Cedar Park store before as I work near there. Their print staff has gone above and beyond for me before, out if the genuine kindness of their heart. Their customer service was amazing! I'd rather give them my business. read more

I need printer paper. They are open. Thank you. I get my printer ink here also. Good people. That is all. read more

This store doesn't post the correct store hours on its website. It states that it closes at 9 pm but it actually closes at 8 pm. It's really frustrating to think you make it before closing time to then find out the hours on the website are wrong and you just wasted time and gas. read more

Office Depot - Office Equipment Near Me - Austin, Texas

Is this place still open? Yes, it is, at least for now.... Like most folks these days, if I can anticipate the need for a purchase for supplies (whether home office or school-related), I will order online from that other company. You know, the one that starts with an "A" and is causing the downfall of civilization (or at least lots of brick & mortar stores)? What can I say? I'm a busy person and it's nice to order something at midnight and know I'll have it delivered to my door in a couple of days. Plus, that Smile program donates a percentage to the charity of my choice. But, sometimes unexpected needs arise, and I'm glad to have this Office Depot at a location (off Braker & 183, next to Ross and Einstein's) convenient to my North Austin office so that I can rush over during my lunch hour to get my child's last minute school project covered. They have in stock most of the printable Avery label sizes (which is what I needed this last time) and it was simple to get what I needed, check out, and be on my way. They also have lots of stationery, pens/markers, & gift items if you need that sort of thing. Right before school starts, they even have school uniform pants for sale! You can order what you need online & schedule in store pickup, too. If you haven't been inside one of these stores in a while, you'll be surprised at how streamlined everything is these days. The aisles are not as tall as they used to be so you can easily see across the store to find the area that you need. Coupons & discounts? You can get those, also, if you sign up for their Rewards program and put their app on your smartphone. Often, there is a survey on the receipt that will provide $10 off your next total purchase. read more

Shake, shake shake senora shake your post-it line work work work senora cheap wireless router time Yep, OD is located right across the street from me. They generally have no deal on electronics that could possibly be better than say, Best Buy (about 6 minutes away) or Frys (about 10 minutes away). Sometimes I am just that damn lazy. So I walked over to OD. The doors slid open, and a miracle occurred. $32 DLink N router! jump in de line rock your wallet in time (ok, I believe you) router online rock your body in time (la la la la) read more

Office Depot - voila - Office Equipment Near Me - Austin, Texas

Although they say they require masks they do nothing to enforce it. I was in the store on W.Braker in Austin this week and a shopper was walking around without a mask. When I confronted her she said she didn't believe in them. The cashier told me she had been "approached" but yet she was still in the store. read more

They should update their hours online, i drove all the way over here because i thought this was open til 9 and come to find out they close at 8:00pm read more

Office Depot, is trying so hard, to update their store. And the store does look great. And when I waited in line, there was only one customer before me, and it took 10 minutes to charge him for one item. The problem was, that the store did not have the barcode correctly entered into the computer, this took a very long time to solve. There are obviously plenty of staff, working to help people. The actual system, whereby customers items are scanned, is the problem here. The products on the shelf are being advertised for a different price, then what is being rung up on the cash register. My advice is shop here, but you probably have to take a picture of the price on the shelf before your items scanned. I came to buy tax software. I was charged $37. After I waited and discussed it with the manager, I was charged the proper price which was $24. Nobody wants to be over charge. And if the sale is going on, they want to be charge that sale price without an argument. The older gentleman in line before me, was also charged the wrong price for his printer paper. This took a long time to resolve, the warehouse stock man finally came to the front, and they sorted it all out. I usually come here only once a year and that is to buy the H&R block tax software on sale. I'm probably not alone, so dear Office Depot, around tax time, could you please get your pricing right on at least your tax software? read more

Office Depot - More welcoming. - Office Equipment Near Me - Austin, Texas

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The tech support plan is not worth paying for. The techs are in-experienced. They are not qualified to be techs. I was very patient with them waiting a week for, not one, but several techs to figure out the problem. My new printer bought from Office Depot, would not connect to my desktop computer. I took my problem to another repair shop and it was fixed in 24 hours. A driver had to be installed for the printer on my computer. Now I have a problem directly with Office Depot. I canceled my plan within the 30 day period as is stated in the contract. They will not refund me for $129.99. I have been on the phone several times with customer service and emails sent back and forth. This all started from November, 2020. I discovered through one representative that there were not any notes typed up for the times I called, and for other important information. So, when I called I had to repeat every time all the information. And my subscription, not my contract, was canceled more than once. What kind of business is this? read more

Holy crap, I wish you people would stop redesigning your packaging so when I run out of the inkjet printer paper I like, I don't have to spend 10 minutes looking it the next time. Ok - so it's Office Depot. Again, nothing new to report here. Just office supplies. Carry on. read more

It's cool that they're remodeling and on and trying to make their store better for small businesses and tech-support but from the moment you walk in there are people walking up to you offering you things that you just don't need. They seem very pushy about offering the services they have, telling you to take something versus offering... Very uncomfortable service has that old feeling that Circuit City used to have. I think I'll just stick to ordering from online at this point. read more

I'm a weirdo. I like office supply stores. I like the rows and rows of fresh pens, paper and folders. Anyway, this store is quite perfunctory. It's always got what I need. read more

Just picked my online order up in store. Donald, the gm, helped me. It was a quick process and Donald was awesome to deal with! I'll be back. read more

Not bad as far as office supply stores go...

The most unfriendly staff. Using Covid as an excuse not to have to provide any customer service. Sad bc they use to have an amazing print staff 6 years ago when I used them to print wedding save the dates. read more

I visit office supply stores often since I own a small business. Office depot is the best in terms of prices and inventory....they seem to have everything. Over the last year or so they seem to have hired a large number of people to work the floor. They walk around to greet people to make sure they are being helped. This is a great combination of good prices and good service that you don't often find in the large retail supply centers. read more

Bait and Switch I went to do a nice thing for the classroom and could only get 3!!! Look out for the fine print!!!! Office Depot® Brand Composition Books SAVE 74¢ Reg. 75¢ 1¢ EA with $5 minimum purchase before taxes Office Depot® Brand Composition Books 8/6/17 through 8/12/17 IN STORE ONLY In tiny writing it said: Limit 3 per household/business. What a way to help schools!!! read more

Came in to do Self Service for my child's birthday party invitations. Online it gave me the option of uploading my own image and choosing paper type as well. Didn't want to pay $30 for 30 invites, so I came in store with my own card stock. Apparently, now you can't print on card stock on your own AND they didn't let me print either because my child's invite had the Minions on it (even tho I photoshopped it on my own AND I had paid for the PDF invite online). read more

I try to buy everything I can at Amazon. For groceries, I use Instacart. That being said I actually quite enjoy going to this Office Depot. For a lot of office stationary and productivity products, it's just sooooo much easier to see things in persons. Since their remodel, the store looks great and there is a pretty wide selection. Best thing though is the printing services. I can print for free at work, and they can bind everything with a cover and backing for $4.50! Also the printing people are very knowledgeable and have helped me out a lot. TBH I was very afraid Office Depot would just pull a "Circuit City" and fire all of their knowledgeable employees, have all of these desperate in-store sale schemes, etc, but they seem to have positioned their business quite well to compete in an e-commerce world. read more

I went in for some Ink and misc items. Store was clean and orderly. Staff was friendly. A pretty good experience over all. Nothing great nothing bad. (They had free Coffee!) read more

I recently purchased a computer chair from this location. My rating has been up and down so I wanted to wait to review once I determined how I felt about my new furniture. The initial guidance that Sebastian (the sales associate) provided was amazing. The chair I wanted was not in the store. He took the time to research and find the exact chair I wanted. He was professional and communicated every step of the way. Unfortunately, he was not working on the day that I went in to pick up the chair. Victor worked hard to assist but did not know the history or instructions for the chair. Instead he kept his promise and called to let me know when Sebastian would return. When I went to pick up the chair, Sebastian made the needed adjustments and made sure I knew how to operate it. During this very stressful time, I truly appreciate the time spent, professionalism, and patience that both Sebastian and Victor demonstrated. I love my new computer chair and that is the bottom line. read more

I needed a 14 page document printed on card stock. I'm hosting a large party tonight at my home and need these for the party. It's not a complicated print run. The folks at the print shop were rude. Should have called fedex/kinkos first. Won't make this mistake again. read more

Well, my first trip here in years, and they didn't have the one item I needed most. Wide-lined mini legal pads. Funny thing is, they carry them at Target. Maybe they were just out that day. Still, it's going to be a long time before I go to an office supply store instead of ordering online. read more

This place is awesome! Best customer service I've had at any retailer in a VERY long time. I will be shopping at this location exclusively moving forward. read more

Horrible! Yet again I have stopped at this location for a simple item. The employees are no where to be found! After walking around looking for someone for 5 minutes, we found a manager who helped us find what we needed. We then went immediately to the check out, about 20 feet behind (following) the manager. There is one checker, not surprised, and there is a line building behind us. There is a huge cart full with the family arguing with the checker over priced at the counter. The manager notices the line and uses the walkie to call for employees, no one comes. The manager just ignores the issue and continues organizing a shelf. This goes on for another full 5 minutes. The manager should of checked out the other customers. The customers shouldn't have to search the store twice to find help. Seriously this store has to be the worst Office Depot I have been to. read more

Love the new layout and look of the store. Very organized and friendly staff. Will definitely be going back for all my copying and printing needs! read more

BRITTON is the operations manager. She is kind, professional and very helpful. She helped me find the perfect desk chair for my needs. Go to that store and ask for her if you want good assistance with office furniture or other products at the store. read more

I always receive great service from Bobbi, Lynn and the other associates at the West Braker Lane Store in Austin, Texas. Stephen read more

If I didn't have to give a star I wouldn't. First of all, everything that I purchased was labelled wrong so all of the prices were different when I got to the register. When I asked the douchey cashier if he could honour the price tag for one item, he changed a completely different item to the price that was on the sale sign which made that item more expensive than it originally was. I am so glad that online shopping exists! I normally wouldn't give a shit about $5 but this purchase was for a business and I don't appreciate an employee being fussy about it when their job wasn't even done correctly in the first place. read more

I purchased custom Christmas Cards from an on-line Company. Foolishly when I received them I did not check the print on the inside of the cards and put them on the shelf for two months till Christmas. Two weeks before Christmas I pulled the cards out to find they had no print in the inside of the cards! In a panic I went to Office Depot on Breaker Lane and met the wonderful Marti. She said NO PROBLEM and had all two boxes printed for me within 2 hours! She even suggested and printed out custom return address labels for me which were beautiful. I got the cards sent and they were beautiful! Marti Thank-you so much for the rescue!!!!! I will be back! read more

Just needed 5 blank feet of the wide printer paper used for bigger jobs like posters or banners. Clerk would not sale me blank paper bc it "messed with their skews". Sent me away empty handed. Last time I needed this OfficeMax did it with a smile. read more

At least before the clerks were out and about. They're spending so much money remodeling the store that they lack enough money to hire enough staff. And they had to raise prices even higher (if this was possible). Not good, even for emergencies. read more

Very helpful, employees very nice. Love the self service area. Store is very clean and easy to navigate. Nathan was also very helpful. Will definitely be coming back for my office needs. read more

i've ordered a couple print jobs from them in the past couple weeks and i hate to say it, but the copy center is pretty disorganized and unprofessional. both times i uploaded my documents and ordered print-outs online. and both times when i arrived at the store, they had trouble finding my orders. the guy i talked with for my first order didn't know anything about what happens when you order online - he kept saying i had to do something else. fortunately one of his colleagues knew what was up and helped him out after a few minutes of confusion. the guy i talked with for my second order looked everywhere really slowly and haphazardly (uh, aren't the orders labeled with names AND order numbers?), couldn't find my order, then went to his computer and found some other person's order and was about to print it (even though all the specifications i was telling him about mine were totally different - he just thought i remembered incorrectly and told me what my order "actually" was.. uh, i'm pretty sure i remember what i ordered). when i looked at the computer and noticed it wasn't my name on the order, he came back to look, poked around some more on the computer, finally found my order, and re-printed it. then while the order was printing, he looked around some more and found my original order under another pile. when i said i'd take both print-outs, he said i'd have to pay for it. seriously? after you putzed around for 10 minutes trying to find my order, you're going to make me pay another $20 for an order you re-printed because of your own mistake? why not just give it to me instead of throwing it away? lame... but at least all the print-outs have been done correctly :) read more

Ordered some printing online and when I showed up it wasn't ready. Then the customer service was terrible after waiting in the line for over 45 minutes. read more