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Fasclampitt

4.0 (7 reviews)
InexpensiveOffice Equipment

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Aaron Rents & Sells Furniture

Aaron Rents & Sells Furniture

(4 reviews)

Here's how the story goes...I was sleeping on a leaky air mattress for a couple months this summer…read moreand it got to the point where I couldn't handle it anymore. I had been keeping an eye out for mattresses, but there were none within my budget. I mentioned it to a guy at work and he told me that they have mattresses at Aaron's, so, being desperate, I decided to check it out. They had exactly what I needed, but at another location...so I went for it anyway, without trying them. If you've ever slept on a leaky air mattress, you understand my desperation. As I've said before, it was a little bit more expensive, but I don't mind paying for the convenience of making payments. You have to put your first payment down up front. They have a 90 day same as cash policy, so I made sure to get it paid off before they started ripping me off. The staff was incredibly friendly, although a bit pushy...really, really pushy when I went in to make my final payment. They kept trying to sell me stuff like plasma tvs, computers, couches, etc. The payment process is really simple, too. You can either mail them in or drop by the store. I think that if you call ahead that you're going to be dropping by, they will stay open just that little bit longer. Such a convenience in today's crazy world! They also deliver for free. This was tedious for me, though, because they were scheduled to show up at my house between 4pm and 8pm on a Thursday, but they didn't show up until 9:15 or so. I called the store a couple times and they said that the guys didn't have a work phone, so he couldn't contact them. When they finally showed up, though, I could hear them talking on a Nextel type phone that they were headed back to HQ after my delivery. They guy at the store had lied! I hope to never have to do business with them, but I'd consider it in a complete and utter bind!

I have to say that I was really disappointed in this store. I have used other Aarons Rents over the…read moreyears and was ready to use them again. They are doing a promo where if you rent in April there would be no payment until May. I have just moved into an apartment and was looking for a washer / dryer. Well, let's just say that the customer service in this store does not exist. I walked in and there was one person on a phone and there was at least one other person in an office right behind the front desk. That person wasn't on the phone and was doing something at a computer. I walk over to the washers and dryers and was wanting to get more information. I thought that when the person got off the phone, they would come over to talk to me. Boy was I wrong. She got off the phone and then turned to the other person and made comments about the person on the phone and then moved on to some other task. I know that she saw me when we walked in because she did look up to see who was in the door. Never once did I get anyone to actually acknowledge me or offer to help - until I started to walk out of the store. Then all of a sudden everyone wanted to help me. Too little and too late. I know that rent to own is not always the way to go but I was more than ready to sign an application that day and schedule a delivery. This one store has definitely changed my mind about Aarons and doing business with them. I guess that it is true that customer service is dying

Fasclampitt - officeequipment - Updated May 2026

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