Kiara walked me through the entire process for the complicated requests I had with my order (e.g., paying with two separate cards and adjusting the shipping date). She was a very quick responder, and she was the reason I ended up completing the purchase. read more

Big thanks to Kelvin Bui! He delivered a high level of service from start to finish -- fast quotes, proactive shipping updates, and prompt help troubleshooting an assembly issue. Friendly, efficient, and ultra-impressive customer service. read more

Uplift makes great, high-quality standing desks! I've had one of their older V2 C-Frame desks for about 7 years now and recently purchased one of their new V3 C-Frame desks. The new V3 C-Frame is a noticeable improvement in stability over my old V2 C-Frame, especially when at standing height. I will likely buy another smaller desk to use as a mobile workstation that I can wheel around the house too. Uplift also has great customer service! I had a question about the new V3 frame desktop compatibility and Kiara from Uplift customer support was quick to answer my question and help make sure I got what I needed. Many thanks! Shipping was extremely fast as well. I placed my order at 2:30pm on a Thursday and it shipped same-day! As an added bonus, since I live in the same state that Uplift is based in (Texas), my desk was delivered the next day, Friday at 1:50pm. That's less than 24 hours from purchase to delivery! Assembly of the new V3 frame was also a breeze. It took me maybe 2-3 hours to assemble, but I had a few extra accessories to install and I took my time to cable manage everything well. If you were assembling many of these desks at once, or had less accessories to install, I'm sure you could do it in much less time. read more

UPLIFT Desk & Human Solution - Uplift V3 C-Frame standing desk with dark bamboo desktop - Furniture Stores Near Me - Austin, Texas

I spoke with Xavier Loera from UPLIFT today and this might have been one of the most incredibly positive interactions that I've ever had with a company. Xavier spent a significant amount of time with me, figuring out what had happened with the desk that I ordered. Ultimately we ended up having to replace the desk top. This is one of the worst things that can end up happening with a standing desk, but Xavier personally walked me through what the options were and ended up getting a replacement shipped. Above and beyond that, he also walked me through specific care instructions to follow for the desk into the future, and even chatted with me a bit about custom keyboards after he noticed that I used a custom keyboard in the photos that I shared with him. Xavier single handedly made sure that I will stay an UPLIFT customer and promoter into the future. read more

Outstanding Customer Service! I had a tax-exempt order to place today, so for the sake of simplicity I decided to call it in. This was my fifth order with UPLIFT, and I continue to be impressed with both their excellent products and their customer service. Today's experience was especially great because I had the privilege of speaking with Avalon. I've never had a bad service experience with UPLIFT, but today truly stood out. My order wasn't the simplest to process, and I was also dealing with some technology challenges on my end. Avalon was incredibly patient, kind, and helpful throughout the entire process. She made what could have been a frustrating situation easy and pleasant, and honestly turned my day around. That level of customer care is rare and very much appreciated. Steve Fort Collins, CO read more

The desk is amazing, looks and function. I got the 1.75" solid walnut and after a couple years it developed a crack. I reached out to support and was helped by Luca M. He was prompt, courteous and professional. He offered a new top for only the cost of shipping. I decided to go with a slightly larger top (went from 72" to 80") and a different type of wood. I had to pay a small fee for the upgrade in size ($50) and for the shipping ($115). Very reasonable. The reason for the wood switch is not because of appearance, both look great. Walnut is a little on the soft side and will dent easier so I decided to go with the Pheasant wood since it's about 35% denser and will be less prone to dents. Excellent product, excellent warranty and excellent customer service. Thanks again Uplift Desk and Luca! read more

UPLIFT Desk & Human Solution - Furniture Stores Near Me - Austin, Texas

Review for a scratch and dent top. If you're able to come in ready with trunk space, you may be able to score a great desktop piece for about half (or more) off! I was lucky to snag a 1.5" solid wood top, not the engineered stuff. Super solid, it was a showroom sample piece now discontinued. The other tops I saw were not badly damaged, there were minor scratches or teeny tiny dents here and there but one can probably cover it with some putty and wood colored marker. The tops you would transport yourself, not covered in warranty. But everything else they would ship to you, brand new with your choice of color accessories. Leg frame new and covered by warranty. There's some other floor models sold as an entire set which look to be of great value. I just didn't need all that other stuff. These are probably as good as it gets without having to wait for Black Friday. Showroom is extremely well stocked in drinks and snacks. Have fun shopping, or pretending to work like you were at a well funded startup. Service was helpful without being intrusive as you browse and consider which one you really want. read more

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First time having to use customer service and I was super grateful. Working with Jose Escobar was an easy and fast process. Great communication and showed tremendous care towards me. Bought the desk couple years ago and am completely satisfied, I contracted customer service for issue with accessory not the desk. José took little time to identify a solution and next thing you know they are taking care of my concern. Highly recommend this company read more

I've now purchased four desks from Uplift for family members and keep coming back for a reason for the great quality and even better customer service. Shoutout to Kiara from customer support for taking care of me and helping with a discount on my latest order. As a repeat customer, that kind of service really goes a long way. She was responsive, friendly, and made the whole process smooth :) read more

Natalie Zamora helped me with my online order, it was quick easy, and she was able to give me a great deal compared to what I was just seeing on my own. She also helped me get certified delivery because I live in an area not great for deliveries so I appreciated the peace of mind! Very happy with their service and value. read more

Kelvin Bui was a really big help! He gave a pretty decent quote and his service/ response time was timely.

UPLIFT customer service is outstanding. Jose E was responsive and very helpful. I had a couple issues and he helped resolve them and made sure I was satisfied with the results. I also applaud the production team for helping resolve an issue as well! I am very excited to have this beautiful L-shaped desk! read more

I got an L-shaped UpLift desk to work from home. The quality and comfort are so good that I decided to get a second desk for my son, who wanted one for gaming and school work. The customer service is amazing, too. An employee named Kelvin helped me ensure the new desk had the same wood top as my first one, and that all the accessories met my needs. UpLift makes an amazing product, and Kelvin is an amazing asset to the company. read more

I ended up needing a larger desktop than what I originally ordered. Kiara was a lifesaver--she coordinated the return of my 60x30 and the delivery of the 72x30 curved top while keeping the pricing consistent with a single bundle. Got the desk I wanted at the price I should've paid originally, all thanks to her. read more

I needed help placing a custom order thru Uplift and Jose Escobar was very helpful and guided me with my quote and answered all the questions I had. read more

So excited for my new desk - love all of the available options/colors/accessories, etc. Fantastic customer service as well: Kiara helped me solve my problem quickly and with excellent and professional service. read more

I want to thank Kiara for her excellent support and customer service today through chat. Unfortunately, my 80 inch desktop arrived with a crack that was roughly 40 inches long. Shipping large items can be challenging, especially when delivery is handled by a single person, and this was clearly a very heavy item that should have been a two person lift. After a few quick verifications, Kiara arranged for a replacement without any hassle. I truly appreciate the support I received. I have been considering an Uplift Desk for years and finally decided to move forward with the purchase. Kiara's help reassured me that I made the right choice, and I am excited to put my desk together and start using it daily as a remote worker. read more

I have had my desk for 5 years. I love it. I was recently shopping to downsized from the 80" and Kelvin Bui helped me out wonderfully. He made the process easier and even helped me save a few dollars. Thanks again Kelvin! read more

Customer service was great. one of our products were lost en route and Kelvin helped us square it away quickly.

We have been reviewing options to upgrade our home office equipment for a while and had a wonderful experience when we visited the Uplift showroom. We were greeted upon entry but allowed to mill around and explore options. Bruce astutely noted when we were slowing down a bit and came over to answer some questions we had. There was one thing Bruce did not know and it was so refreshing that he didn't try to just make up an answer, instead he went and got details to answer our question about a newer product on the floor. Our products have not yet arrived but would highly recommend folks visit the showroom if possible. You can touch and feel the high quality products while also getting an even better sense of the size. I walked in confident that I would need a 30 in deep desk, a size that I knew would be a bit tight in our workspace with the other furniture. However, exploring the shelving and monitor arms that Uplift is able to offer, 24 inches deep will be a perfect fit. I am very excited for our new office gear and could not be more thrilled with the service and support we received from Bruce! read more

I ordered 2 80"x30" V3 Standing Desks from UpLift. One showed up with damage to the desktop (clearly inflicted by delivery). A simple phone call to UpLift quickly connected me with Luca M, one of their Customer Success Specialists. There was no 20 minutes of dealing with AI assistance before talking to an actual human, which is a huge upside in my opinion. Luca was extremely helpful and was able to replace the desktop for me. The other desktop was a breeze to build. The entire thing can be built by a single person, although I would recommend two for flipping it over and moving it into place, especially with the 80"x30" size. The V3 legs perform great, quickly moving the desk between heights, even with multiple monitors and a very heavy PC tower ontop of it. And the controls are simple and intuitive. Will do business again with UpLift in the future. read more

Update Sept 2025: Kris Rodriguez was the sales agent that helped us in 2024 when we first considered building a desk. We had to delay our purchase, and when we considered it again in 2025, she was very helpful. Thanks to her help and guidance, we built a new custom wood desk with the brand new V3 body frame and cannot wait for it to be delivered this year. Thanks, Kris! Dec 2024: Kris Rodriguez was the agent helping us in Dec 2024. She was so kind to help send photos of samples that were not available to order on the site to help in our decision making in addition to taking the time to discuss options for the tables. Thanks to the sample photos and her help, we plan to build a custom solid wood desk and look forward to ordering with her. Due to a family medical situation, we had to wait to order, so we hope to build one with Uplift and Kris in the near future. Many thanks, Kris. read more

Kiara helped me today on the chat function (CASE522605) and was so helpful and efficient! I had placed an order and had some questions about installation/compatability and she answered my questions and the assisted me with returning the items that were incompatible. Thanks Kiara! read more

After ordering the very upscale UPLIFT V3 2-Leg version Narrative Standing Desk, I happen to notice a sale somewhere else for a V2 commercial 4-Leg version that fit my needs better at a lower cost. I immediately contacted Uplift to cancel my order. Kelvin Bui in Customer Service handled my request with class and dignity. I appreciated the quick response I received and my payment was credited to my card within a few days. Five stars out of five for putting the customer first! read more

Support was great, Brennan was very fast to respond and solved my issue very quickly! Very pleased

Review of UPLIFT V2 L-Shaped Standing Desk - Dark Bamboo (72x60, Right Return) I recently purchased the UPLIFT V2 L-shaped standing desk with a 72x60 configuration and a right return in the Dark Bamboo finish. My experience from start to finish was excellent, largely thanks to Kelvin, who helped me over an 8-day period. He was incredibly responsive, answered all my questions, and guided me through the configuration process with patience and professionalism. Due to a personal situation, I needed to expedite the order. Kelvin made it happen. I placed the order on the 16th and received the desk by the 19th--super fast turnaround. Highlights: Customer Service: Kelvin was a standout. Without his help, I likely would have gone with a less expensive competitor. He made all the difference. Delivery: Fast and smooth. Build Quality: The desk is sturdy, well-made, and looks fantastic. Accessories: I received a few free or discounted items: Bamboo Motion X Board - Well-made and interesting. Still deciding if I like it long-term. I'd recommend including the pad, especially for those who work barefoot. Tablet Stand - Free, but feels cheap and plasticky. Not sure I'll use it. Bamboo Desk Organizer - Also free, but not useful for me. Upgrades: I opted for the Advanced Flush Keypad so both my wife and I could use presets. Worth it. Assembly: Putting the desk together was more complicated than expected. The video instructions didn't match my configuration, so I had to go old-school and figure it out manually. It took about 3 hours due to space constraints, but with better planning and skipping the videos, it probably would've taken 90 minutes. Finish Mix-Up: I ordered Dark Bamboo for immediate delivery; The others were delayed for a month. I received the Natural Bamboo finish instead by mistake. Interestingly, I ended up liking the natural color more and decided to keep it. UPLIFT refunded me the difference, which I appreciated. Final Thoughts: This desk is a solid investment--beautiful, functional, and backed by a 15-year warranty on the frame and motors. As a business owner, it's one less thing to worry about. I'm really happy with the purchase and would recommend UPLIFT to anyone looking for a high-quality standing desk and great customer service. Thanks again, Kelvin, for making it easy. read more

UPLIFT Desk & Human Solution - Stand sit Desk - Furniture Stores Near Me - Austin, Texas

I had a great customer service experience with Kelvin Bui. I had forgotten to add a few items in my initial order that would have brought me from a discount $100 to $150 using the holiday coupon code. Kelvin went ahead and added those items to a follow-up order and applied the extra $50 discount. That is awesome right there! Also, Uplift desks are just wonderful. I have a V2 for my wife and just got myself a V3 finally. The new version is much easier to put together and the quality is just as top-notch as the previous one. read more

I inadvertently ordered a desk that was on back order and would not arrive in the time frame needed. After reaching out Uplift I was contacted by Natalie Zamora who was nothing short of exceptional in helping me find an option that was in stock and even found a promo code to help with the additional costs. Thanks again Natalie. read more

Noticed a small crack on the surface of my desk. Typically I wouldn't mention it but it's right under my right wrist using my touchpad mouse. I got on a chat with Luca Marzari, and promptly handled my concern. Sent a photo of the small hairline crack that had developed and immediately prepared an order for a new desk top to be sent out. By the end of the chat, Lucan ensured that all of my concerns were handled and nothing else was needed. Certainly appreciate quality customer service these days as it's very rare. Love my UpLift desk and have recommended this quality product to many. Thank you! read more

We have purchased a number of Uplift bases over the years for use with some very good desktops that we like. In ordering another just now, for a desk with a return on one side rather than the normal rectangular shape, I was assisted by Avalon Myst in the customer service department. She was exceptionally responsive, well-informed and helpful, providing me with prompt responses to questions and links to product information. She provided me with a very reasonable quote and a link for ordering. These people have a very good product and very good customer service. read more

Great product and stellar customer service. The bamboo desktop delivery was delayed beyond the original back order date but when everything finally arrived, it was well worth the wait. Jose is a top-tier customer service specialist. read more

UPLIFT Desk & Human Solution - Furniture Stores Near Me - Austin, Texas

Their desks are top notch. I've used them at my previous company so when I needed a standing desk at my new place, they were the top choice. There are plenty of colors and materials to choose from for the top. The frame is super heavy duty and very well built. Tons of accessories to make everything just the way you want it. Their customer service is definitely top notch. FedEx decided to play soccer with my delivery so it was a bit banged up when it arrived with some damage to the top. I reached out to Uplift Desk's customer service team and Kelvin was able to make things right. He was super prompt and detailed with his responses. Gave me multiple options to help quickly resolve the issue. Even when I delayed my response for a day, he checked up on me to see which option I wanted to go with. A+ support from Kelvin. read more

Luca was absolutely perfect! In today's world where most customer service has disappeared, it is refreshing to know that someone can actually answer questions, give advice, and make the experience wonderful - all without waiting on hold or talking through voice prompts! read more

I recently purchased a V3 standing desk from Uplift Desk. Not long after I needed additional help. Throughout the entire process from questions to purchase and post purchase assistance, Customer Service Specialist Jose Escobar provided outstanding service. The desk I purchased exceeded all expectations. The build quality is excellent and I was up and running the same day it was delivered. I will definitely be sharing my experience with friends, family and anyone else about the service and build quality from Uplift Desk. read more

I'm not one that usually takes the time to write a review, but I thought a review in this case was very well deserved. I had a fantastic experience with Uplift Desk, thanks to the outstanding support I received from Anthony King. From the moment we got on the call, Anthony was friendly, professional, and extremely knowledgeable. I explained the issue I was having with the pre-set heights not working properly, and within less than 5 minutes he walked me through the fix step by step. It's rare to come across such excellent customer service anymore...Anthony made the process simple and stress-free. Beyond that, the overall Uplift experience has been great: from ordering to delivery to assembly, everything was smooth, with all parts and instructions perfectly laid out. It couldn't have been easier. That said, the real standout here was Anthony. He turned what could have been a frustrating issue into a quick and positive resolution. He deserves a lot of credit for making me an even bigger fan of Uplift Desk. read more

UPLIFT Desk & Human Solution - What a great investment!!! - Furniture Stores Near Me - Austin, Texas

I've recently reorganized my office space which meant my uplift desk was now facing the center of the room it was in - this meant my need to organize cables and desk contents suddenly spiked in importance. I ordered some accessories including a filing cabinet and wire organizer from uplift - they arrived promptly, but I quickly noticed that the filing cabinet had a bit of an issue with its drawers. I reached out to support and Kelvin B promptly engaged with me and quickly got my issue sorted out. I'm very appreciative - getting support like this is icing on the cake to what is also a quality product. read more

UPLIFT's customer service after the sale is fantastic, especially Kiara Reed who helped me to resolve my issue, and my new chair is the best I've ever owned. On 12/25/26, I was assembling my chair. The bolts holding on the chair arms wouldn't screw in. I called customer service and Kiara answered. She was very polite, listened carefully, took notes, and immediately opened a case. She sent me an email with the case # and immediately contacted the internal group who was responsible for the case. Fortunately, we were able to resolve the issue quickly. Kiara kept me well-informed during the entire process and followed up via email to verify my issue was resolved. I LOVE my new chair. Easy to assemble and very comfortable. Took about 20 minutes (excluding the issue with the screws, which took about 25-30 minutes to resolve). I work out of my home office, and I've tried many different chairs over the years. My biggest problem was maintaining good posture, lower back pain, insufficient support for my legs, getting sweaty on my legs and back, and fatigue at the end of the workday. The UPLIFT chair solved all these issues. It provides excellent lumbar support, the sliding seat bottom provides support to my legs, highly adjustable arm rests reduced pain in my shoulder caused by too low or too high arm rests on other chairs, and breathable material that was cool and comfortable all day. I've tried comparable chairs that were 50%-100% more expensive. My UPLIFT chair is an exceptional value. Highly recommend their chairs. read more

Received excellent customer support from Kelvin. Very responsive and answered all my questions.

I love the professionalism of this company and its helpful staff members! The wait time is short and you are able to speak to an actual person who is articulate and eager to find the solution to your office needs! Jose was very helpful in finding me the correct addition for my desk and it only took a few minutes. read more

I appreciate the quick response for a shipping issue question I had from Kelvin Bui. These days it's hard to find good help, but he jumped right on it and got me a timely response for my issue. Thanks again! read more