I'm awarding Austin Technology Group the highest rating due to their excellent customer service. We rarely need to call the company because the copiers/printers we have purchased from them have worked so well. Yet, whenever we do need assistance, Terry is a quick phone call away with personal, same-day service being the norm. He is conscientious, trustworthy and is sincerely interested in helping us succeed. We recently had the opportunity to work with Luis, who set up our new, fully-loaded copier/printer. He is extremely knowledgable and capable. Thanks to him, we had no down time and it has been an easy transition learning the ins and outs of our new equipment. read more

We just got our first large copier/printer installed yesterday. Working with Terry at Austin Technology Group has been a very good experience thus far! He got us the printer we wanted and made sure that all of our needs were met as far as the features we wanted on the printer. Furthermore, he was with us every step of the way, including installation. Finally, Bob and Rick, who hooked up and did the set up on the printer, were very positive about training us on our new product. We'd checked some references before going this route, and the references were all extremely positive. We're looking forward to a continuing relationship with Austin Technology Group! read more

For the last ten years my company has leased our copier through Dahill and at rather an expensive price. Upon seeking another option, we reached out to Terry at Austin Technology Group and I'm so glad we did. From the moment he stepped in to help, he went above and beyond the call of duty and made a daunting task ever so easy. He even guided us in making sure all of our wee ducks were in a row regarding closing our previous lease. Our new copier is half the price and I'm extremely impressed by how smooth the process went. I would highly recommend this company! Thanks ever so much, Trish Laird of Andersson Wise Architects. read more

I had worked with Terry and his staff at a previous job and they were always very prompt fixing our printer problems. My current employer needed to upgrade to a more current and efficient printer system. I called Terry explained my current printing needs and within 24 hours had a couple of quotes. Once the decision was made we had our copier delivered in a couple days! Luis gave us a tutorial for the printer and a couple days later followed up to ensure everything was working. A couple of adjustments were needed and Luis came within the hour to make the adjustments as requested. I highly recommend them! read more

Terry Bogner and Austin Technology Group have been a pleasure to work with. Terry knows what he is talking about and will make sure you get what you need. He was willing to work with us on the pricing schedule to make it fit our usage. We leased a Muratec 22C and have been very happy with the performance and reliability of the machine. Both during the initial setup and whenever we have had configuration issues due to the complex nature of our office network environment, Rick has been able to get out quickly and get us up and running again. I would definitely recommend this group to anyone read more

From the get go Terry has been incredible! He let us know how to get out of our "evergreen" lease agreement with Dahill / WellsFargo and also helped with recommending a shipping company to return our leased copier. We purchased a new copier out right from ATG for our office. Rick came out and had us up & running within 15 mins or less. Terry has been extremely accommodating with explaining the maintenance & supply agreement. If you're in need of a new copier, are watching your budget and want top notch customer care and service Terry and the crew at ATG is the only way to go! read more

ATG are excellent at responding and they do a good job analyzing a customers print - fax and scan needs. I have had them for over three years and I am very impressed with their knowledge and accessibility, and their techs are excellent if any service needs to be done. Highly recommended. Terry is thoughtful and listens to your needs, Rick is excellent at solving problems and very personable and friendly. They don't talk over your head, and follow through on what they say. Very good guys. read more

The two things that set Austin Technology Group apart from the rest of the pack is their outstanding customer service. I emailed them with my questions. I received prompt and courteous responses and in a very short time I had our new MFP installed and my staff trained on using the multitude of features. Rick worked out the tech-y details with our IT company and in one afternoon we had many problems solved. My only regret is that I hadn't found them sooner. Thank you Terry and Rick! read more

As our company continues to grow, our printing needs do too. Austin Technology has been a great source of help and information. We have just leased our 3rd printer from them and received excellent customer service through the entire process. Terry and Rick made sure the order, delivery and set up went smoothly. They are great people to work with, are eager to help our company in any way they can, and are always very appreciative to us for our business. This is a top rate company! read more

ATG is a wonderful company to work with! We are a small church in south Austin and needed 2 printer/copier/fax/scan machines - they had the best price and the best service. Terry was very helpful with getting us set up, and the installation crew (Luis) was great - good communication as to when they would arrive and plus helpful orientation/training to our new machines. Follow up from Terry at ATG has been excellent. Highly recommend. read more

Terry and his staff at Austin Technology Group have been Exceptional in any problem that we have encountered. Terry and his staff go above and beyond the call of duty in order to help their clients with their printer needs and any other questions that we have. I HIGHLY SUGGEST that if you have a small business Austin Technology Group IS THE WAY TO GO!!! A huge... Thank You! to Terry and his staff, you all are much appreciated!!!!! read more

I have been working with Terry since 1994. He has always provided a fair deal and great service. They take the time to understand what you need and have the technical expertise to deliver exactly that. I recently upgraded to a color network printer at the office and a small unit for my home. Terry and Luis make themselves available after the sale to ensure everything works as promised. Give them a call you will glad you did. read more

I'm on my 2nd machine with these guys & they could not be more helpful and are looking out for my best interest. I rarely need a service call, but when I do, they are Johnny on the spot, or at least up front with me and let me know a realistic time of arrival. I have already recommend them to several of my associates & look forward to our continued success as small business owners. Scott L Thomas, THOMAS PROCESS, Austin, Tx. read more

We have been very pleased with Austin Technology Group. Terry has been so helpful with his expertise, patience and timeliness with communication. Rick has been a fabulous technician, efficient and pleasant. They have really reacted quickly when we have needed them and you know when you need help with your printers in a business, it is so important to get quick service. I would recommend them to any business! read more

I was thrilled with the service I received from Austin Technology Group!! I work from my home as a mobile notary and my copier goes through lots of wear and tear. My HP copier/scanner needed a tune up and it now works as good as new! No jams or scan lines. I couldn't be happier!! And they were great about giving me a window so I didn't need to waste my day waiting around. Reasonable prices too! read more

We have been a customer of Terry at Austin Technology Group for our small business printer needs for about 4 years now. They have always provided prompt and reliable service. Same day or next day service - and if not - they are very good at communicating exactly what we should expect. Honest, reliable service at good prices - works for me! read more

Bee Creek UMC purchased a Murtec Printer, Terry assisted me with the best product for our office. The office staff is pleased with the printer\copier and the prompt customer service. The Austin Technology Group, Terry Bogner, and technician, Rick are very helpful. I would purchase another product from Austin Technology Group. Claudett W. read more

Terry and his staff provide top of the line customer service across the board. Every time we encounter technical issues at our spa, he sends one of his techs out within a very short time frame. They're always very helpful and informative, while getting the problem fixed promptly. We will continue to use them for any of our technology needs. read more

Terry was extremely knowledgeable, helpful and quick to answer any questions and give various proposals. We had the new machine less than 48 hours after the paperwork was executed. Luis was timely and a wizard at setting up the machine and operations training. I am looking forward to working with Austin Technology Group! Thanks guys! read more