Stopped in on a whim last night. I am so glad we did when Jason O was working. He was amazing. I…read morewould highly recommend him to anyone. Started off browsing just because and ended up leaving with three pairs of sunglasses. My stepson got some for sports. I got some badass aviators in a rose gold along with another pair. They were all fun and fairly inexpensive for their lifetime warranty. I had an exchange that was no issue what so ever and Jason was very easy to deal with. We were told about upcoming promotions for National sunglass day along with their rewards.

Very disappointed with Texas State Optical/Jenson Optical. I called before sending my glasses back…read morebecause I moved out of state and specifically asked if I needed to provide a return label or pay shipping. Helen told me I did not have to pay shipping. Today, I was finally able to pay the warranty fee they surprised me with, after they received my glasses i was called back and told there is an additional shipping fee. This was never disclosed to me beforehand. I feel like I'm being charged additional fees one at a time, and the lack of transparency is extremely frustrating. Customers deserve to know all costs upfront.

I've always liked Warby Parker for their stylish, affordable glasses and their social mission: For…read moreevery pair sold, they distribute a pair to someone in need, with over 20 million pairs given to date. It's a win, win! Most of their frames are only $95, including lenses. Others go up to &175, which is still affordable. Today I went in for my yearly eye exam and to pick out a new pair of glasses. They took me right on time and gave me the eye exam, which was covered under my insurance. The optician was friendly and personable. Unfortunately, the note in my insurance said that I had already used my eyeglass allowance.and was not eligible for a new pair until December. This was a problem with my insurance, and they urged me to call for resolution. So this time I did not choose a new pair, which is always a daunting task to choose from their wide variety of attractive frames. In the past, they've had a lot of patience helping me decide. I took advantage of their fun Photo Booth, which takes 3 shots against a colorful background. Warby Parker is always a pleasant shopping experience. Their eyewear consultants are always helpful, assisting in picking out frames; I'm usually very indecisive and need their expert guidance in choosing the best look. Before I left, Nadia the salesperson offered to clean my glasses (which really needed it!), and they tightened the frames. So I felt like I had a new pair of glasses!

The good: you can get a last minute appointment pretty easily. I booked an 11:45am Saturday morning…read moreappointment at 6:30am the same day. The bad: customer service. They don't greet you or direct you to anywhere. You go to information, they look at you, don't respond, and actually go help others. So, the reviews criticizing Warby Parker are correct. The optometrist was nice and did her job. They schedule you an appointment for next year. I like that you get a digital copy of your prescription which because of exorbitant prices I took the rx elsewhere. It's not a bad location, easy to get to. I still think Austin did us dirty by charging for parking in SoCo. Not Warby Parker's fault thought.

Since my days living in New Orleans, I have always been a big fan of Krewe sunglasses and their…read moreunique styles. Their quality of frames and aesthetic have always resonated with me and if I could, I would definitely have every single frame possible. Featuring optical and sunglasses, you can find a style for any event or need. The prices are consistent and stay the same no matter if online or in-store (but keep an eye out for their sales!). I think with this being on S. Congress, service can be super amazing or average but I haven't felt unwelcomed and the team is always willing to help me one way or another. If you have some time I definitely recommend coming here. You'll notice their airstream trailer but pay attention as they have curated boutique hours.

I cannot express how much I love my Krewe sunglasses. The sales team is knowledgeable, helpful, and…read morefun! The glasses feel and look amazing and the quality is superior to other brands. I receive compliments regularly and will always get my glasses from Krewe (Austin).

Willie for President mural is a prominent mural on South Congress. It is adhered to STAG…read moreProvisions for Men. While I do not shop at STAG Provisions for Men, I can appreciate the mural and the homage to. I value Willie Nelson's contributions. Willie Nelson is a Texas‑born singer and songwriter who helped redefine country music by choosing authenticity over mainstream country music. After early success writing hit songs for others in Nashville, he returned to Texas in the 1970s, where his independent spirit fueled the outlaw country movement. With his distinctive voice, storytelling style, and lifelong activism, Nelson became both a music legend and a cultural symbol of doing things your own way.

Even though this store is located on South Congress in an area now primarily geared for tourists,…read moremy boyfriend still likes to shop here. He's a huge fan of their shorts, button downs, and shacklets. Some of the stuff they sell is kinda pricey. However, the quality holds up. They carry the latest fashion trends that lend to a timeless look. Pieces that can be worn for years. The store gets insanely busy and we find the best time to go is in the middle of the work week right around opening time. Bonus: Willie mural on the exterior of the building (on the side).

The service was amazing, needed a pair of jeans (mine had ripped in an unfortunate spot) right…read morebefore closing. I was helped, found a pair of jeans promptly that fit me very well, was given several options and attentive care. A great place if you're in town and in need of some quality menswear !

5 Stars for a small, but beautifully-curated *menswear shop with great employees…read more OK, so Service Menswear says menswear in the name, but I was able to get a bomb pair of $20 sunglasses, and saw a few t-shirts I would rock, so though it skews more masculine, I'd say there's some room for the ladies too. My biggest takeaway, beyond the great clothing and accessories, was Jeb. This man is a GEM. From the moment we walked in, Jeb greeted us and made sure we were taken care of. He was smiling and so incredibly friendly the whole time, even cleaning the cheap glasses I bought in the end before handing them over. These were legit the cheapest things you could buy in the store, but he treated them like I got a fancy pair of Ray-bans from the glass case. Overall, a great option for quality clothing, and an employee that deserves a serious shout-out. #JebForEmployeeOfTheMonth

I was visiting in Austin recently and had a problem with a pair of prescription sunglasses . They…read morewere the only ones I had for the trip and I really needed to get them fixed. I walked into this store, told them my sad story, and they took care of me so graciously and selflessly that I could not believe it. They wouldn't even accept any payment for their effort. They carry a top line of frames and they have their own professional eye care staff right there on site. If you're downtown in Austin, and you need their kind of service, you can't go wrong by stopping in here. I hope that I can return someday and find some reason to give them some business.

Every part of my experience at Fine Eyewear and Eye Care was exceptional! They have state of…read morethe are equipment for conducting the eye exam and my new prescription is perfect. Dani has a beautiful selection of high quality frames and was so helpful when I was picking out glasses. I am so happy with my new reading and progressive glasses and highly recommend their services.

I have been going to Optique for years. I loved it when Amy was there she would always work hard…read moreto keep my price down. I recently went there only to find out new management. They charged me $1245.00 with insurance for a new pair of frames, lenses, and computer lenses for frames I already had. That manager took 1 1/2 hrs to input my prescription. I think he screwed the price and the prescription. Then I pick them up and I see better out of my old glasses than the expensive ones. Now, I have to go pick the glasses up make an appointment with my eye Dr. and then take them back. This has been a bunch of time and gas....oh and by the way I asked for my money back to go elsewhere...NOPE. DO NOT EVER GO THERE WITH THIS NEW MANAGEMENT, he's an ass.

I sought out Optique because of their vast selection of modern frames and cutting-edge technology…read more(I can't have my pupils dilated, so imaging is a necessary work-around for me), but it's their incredible staff that brings it home. They have helped me fit and repair sunglasses I didn't purchase from them on multiple occasions, order contacts within record time, and the doctors are so thoughtful without ordering any unnecessary tests. They really do check all the boxes!

Long story short, we drove 3 hours from Dallas to Austin to peruse the Moscot store last weekend…read more The frame selection is fantastic with unique and chic options, price point is mid range luxury, and customer service was disappointing for such a cool optical shop. We were greeted when we walked in and it looked like most of the staff were busy with other customers, but eventually it cleared up. Ultimately, we were trying on frames on our own for a good 30-45 minutes and no one offered to assist us. My husband finally let a staff member know that his wife would like assistance and she asked "Does she have questions or something?" and he said that I was interested in purchasing glasses, so I have a lot of questions! She helped us at that point and was very knowledgeable about all aspects of the process and various frames.

I came in here last weekend and had a great experience with Kirby. I wasn't ready to buy as a…read morepurchase like glasses can take me some time and thought, but when I am ready I'll be back and ready to buy. The selection of frames is seriously out of this world. If you are a glasses aficionado you owe it to yourself to see what this brand is all about. I promise you won't be disappointed.

Eclectic Eyewear is a great little business that has been on the Drag forever. I don't live close…read moreby, but it's worth the drive over. Dr. Gajda is the best optometrist I've ever had, and I always enjoy interacting with the office staff. Diana is super helpful, and Jenny recently went above and beyond when she gifted me one of her eyeglass cases that is no longer commercially available.

I only have songs of praises for Dr. Gajda and his team, especially Diane, at Eclectic Eyewear. The…read moreatmoshpere is very pleasant and inviting. They also have a great selection of eyewear that suits everyone's desires and needs. I was referred to Eclectic by a colleague a few years ago and every year I have my eyes thoroughly examined and in 2023 it was noted that my cataracts had advanced to a stage where I needed to have them evaluated by an ophthamalogist and I was referred to a great one. I wholeheartedly recommend Eclectic Eyewear if one is looking for excellent eye care and eyewear.

I love popping in to this local downtown boutique! Located in the 2nd Street district, it has great…read moregifts, cute clothes and high end hair and skin products! Local Austin artists are represented abound! The gifts are quirky and showcase lots of uniquely Austin finds and provide a good laugh too! The staff are very friendly and helpful! The clothes are trendy, fun and affordable! Luxe is constantly getting new items which is why I get lured back often! Go see for yourself!

Interesting selection and set up. No sizes, try it on and see. I ended up putting my clothing down…read moreand walking out when every employee stood at the front desk, complaining about how they didn't wanna work and wanted to close the store. Not good for business.