It was finally time to replace some old glasses and King & Rose is in my building. It was easy…read moresetting the appointment and they handled the insurance part as well. The Dr was really helpful as I thought I might try contacts. She explained the pro and cons while helping me decide. I stuck with glasses, had a great vision test and was set. Then came the glasses. They have an incredible selection of frames and the gentleman that helped me was good and spot on related to my style. He selected several frames to try and I loved them all but ultimately decided on the 1st pair he selected. They look and feel great.

Very convenient, and had a good eye exam. Roland, the optician, did a good job getting the lenses…read moreright and the frames to fit well. It's not a bargain place, but I feel like I got what I paid for. I do wish there was a slightly bigger selection of frames, but I found something that worked for me.

Eyewear can be a great way to show off one's personality. If you're looking for a pair of peepers…read morethat are funky, cool, quirky, and/or unique, Santa Fe Optical has you covered! My parents both own glasses from Santa Fe. They have some really cool frames that you wouldn't normally find in a typical eye doctor's office or eyewear store. If funky and unique isn't your style, they do offer more toned down options. The majority of the frames that I saw had cool colors and/or shapes. One of the brands that they carry is called Vinylize. The frames are made from old vinyl records. How awesome is that? The staff was super friendly and helpful! Sara, Stacy, and a third woman whose name I can't remember were working and all three of them were so nice! My jaw dropped when my mom told me how much she paid for her glasses. You won't find any price tags in store or online, so be prepared to spend.

The best selection of frames! I went to many places in Austin and they definitely have the funkiest…read moreselection. I'll be back!

They saw me for a vision test and the dr was professional which is why I didn't leave one star…read more They didn't measure my pupillary distance and I paid $100 for the eye exam. When I called them they said that I needed to request that information ahead of time. I asked if I came back if they could take it without charging me more and they agreed. I went back this morning the girl at the front asked if I got glasses from them and I said no. She held the machine to my eyes for literally 2 seconds and then she wrote down the measurements. Questionable of the measurements I went to a different doctor for a second opinion and sure enough my pupillary distance measurements were significantly different from what the eyemart employee had given me. I do not recommend doing business here especially with something as important as your eyes and vision. I'm under the impression that since I wasn't getting my glasses with them, they would give me incorrect measurements so that my glasses elsewhere would be "off" to some degree

The staff does not seem to know what is going on the people come in and sign in the staff just…read morerandomly picks people that are waiting no sense in having a list. They help some that just walk in while others wait for hours.

Long story short, we drove 3 hours from Dallas to Austin to peruse the Moscot store last weekend…read more The frame selection is fantastic with unique and chic options, price point is mid range luxury, and customer service was disappointing for such a cool optical shop. We were greeted when we walked in and it looked like most of the staff were busy with other customers, but eventually it cleared up. Ultimately, we were trying on frames on our own for a good 30-45 minutes and no one offered to assist us. My husband finally let a staff member know that his wife would like assistance and she asked "Does she have questions or something?" and he said that I was interested in purchasing glasses, so I have a lot of questions! She helped us at that point and was very knowledgeable about all aspects of the process and various frames.

I came in here last weekend and had a great experience with Kirby. I wasn't ready to buy as a…read morepurchase like glasses can take me some time and thought, but when I am ready I'll be back and ready to buy. The selection of frames is seriously out of this world. If you are a glasses aficionado you owe it to yourself to see what this brand is all about. I promise you won't be disappointed.

one of the best eye care places around! Everyone is so polite and caring here! They are very…read moreaccommodation and walk you through everything.

I have a regular optometrist so I have a prescription but I thought I would go in to shop for…read moreframes in person instead of online and was disgusted by how smeared, greasy and foggy every lens was in the frames for trying on. It's hard to see frames you're trying on anyway without your prescription in them, but to not be able to see through grime was really gross. Most glasses stores clean their demo lenses frequently. It seemed like it hadn't ever been done. Ok selection, prices high. It was great to be able to see some Pair Eyewear frames in person. But I guess I'll stick with my online go-tos or other stores because that was gross. There were salespeople circulating - pick up a lens wipe!

I really wanted to have a better experience here, but unfortunately, it turned into a long and…read morefrustrating process that never resulted in a proper outcome. I initially came in for an eye exam in August 2025 and had no issues getting my contact lens prescription, which I use daily. However, when my allergies flared up later in the year, I reached out to get my glasses prescription so I could switch over. That's where things started to go wrong. The prescription I received included a pupillary distance (PD) that was not actually measured--it appeared to be defaulted. At the time, I didn't know this, so I used the prescription to order glasses online. When they arrived, I couldn't see out of them at all. When I went back in, the PD issue was acknowledged as a likely cause, but I was also told the prescription itself was "accurate," which was confusing given the incorrect measurement. To their credit, they remade the lenses for two pairs of glasses, and I also purchased a third pair in-store using my insurance. Unfortunately, even with updated PD measurements, none of the glasses worked. My vision felt completely distorted--like looking through a funhouse mirror--and it was honestly not safe to drive. I returned multiple times for adjustments, including changes to the prescription, but nothing resolved the issue. I was repeatedly told to "give it time," even though the problem clearly wasn't minor adjustment discomfort. On top of that, communication and wait times became another issue. During one visit, I waited about 45 minutes without any update, only to find out staff was tied up and short-handed. That should have been communicated upfront. I will say that Kevin and Ashley were kind, empathetic, and genuinely tried to help throughout the process. I appreciate their efforts. However, the overall experience still fell short. What was most disappointing was the response when I called to ask what could be done about the money I had spent on lenses that still didn't work. I was told it might be best to "put a stop" to further adjustments since they had already paid out of pocket--despite the fact that these issues were not caused by me. That response felt dismissive and unprofessional given the situation. I ultimately sought a second opinion elsewhere and immediately experienced a higher level of care, attention to detail, and accuracy. I think the biggest takeaway is this: when it comes to vision, precision and thoroughness are critical. Measurements like PD should always be properly taken, and when something clearly isn't working, patients should feel supported--not dismissed.

Super easy to make appointments online, I do wish they have an automated text message reminder…read morethough because I honestly forgot about it. No big deal though, they didn't think much of it and you can reschedule on the phone/online. Clean and organized offices, relatively short wait time (less than 10 mins after check-in), and I feel like everyone who works there genuinely enjoys their job. It feels a bit of a manufacturing line - you get seen by an assistant first to go over a bunch of standard questions, a quick eye scan (there is one x-ray that costs an extra $39 which kind of is glossed over but optional). Then the optometrist comes in and reviews the x-ray and does the more thorough eye exam. As for the brands they carry in-store: Oliver Peoples, Ray-Ban, Maui Jim, Chanel, Tom Ford, Prada, Gucci, Paul Smith, Catch London, Oakley, Via Spiga, MaxMara, and their own line. Trying on a pair of frames with the numbers on file is also relatively quick, but I also felt like when they itemize the cost, it's all chicken scratch. They literally look up numbers in a binder, and then scribble out the lens cost, material, anti-scratch, anti-glare, transitional, etc on your print-out. In this day and age, I think a template on the computer screen shouldn't be too hard to look at together?

I had such a hard time finding glasses that fit my flat nose bridge, but Richard really helped me…read moreout. He recommended the 1.74 lenses (since I'm +6.0) and they turned out great. Totally recommend this place! The glasses i got for anyone who looking for it

I love the quality and style of my Vedi Vero glasses. Bought two pairs. The service at this store…read morewas excellent! I won't go anywhere else for my glasses from now on. Dorothy

On 10-30-19 I left my new frames with the optician to have new lenses put in. My frames were not…read morepurchased there, but in another country while on vacation. I was told that the type of material may be damaged when lenses placed, they were not, and the optician broke the arm while trying to mold them. They cracked in two! She handed the broken arm back to me without a single "I'm sorry", and she was sure I could find a US distributor to replace the arm. I spent $500 on lenses, waited until March to receive a new arm from the manufacturer, and I won't ever go back here again. I own my own business and I would never treat a customer with such disdain and disrespect. I'd be out of business. It's a shame, the eye Dr. was pleasant and thorough.

This place ROCKS! I was experiencing a stye on my left eye and called the staff to get some help…read morewith care for my eye at home. The staff called me within an hour gave me instructions for taking care of my eye at home. It turned out that I followed her instructions and my problem is resolved. I am very thankful and blessed with the staff of Lakeway Optical. L Jordan