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    Aristocrat Optix

    5.0 (53 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Aristocrat Optix

    Eyewear fitting

    Aristocrat Optix Photos

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    Recommended Reviews - Aristocrat Optix

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    Kent R.

    An absolutely amazing experience. This is exactly how you treat and retain customers. Excellent example of doing business very well. Michael is not only an expert craftsman in his trade, but incredibly customer relationship focused. Not a single ounce of "salesman" in Michael. He has an extensive selection of very reasonably priced eyewear. He takes the time with a caring delicate approach to each and every interaction. Making sure you 100% walk away thrilled with your purchase. I barely needed one pair of glasses and I swear the overall visit was so inspiring I want to go back and buy something else from Michael just to brighten my day. It is said people don't remember what you say, but always remember how you made them feel. Michael is the epitome of that quote. Hoping to lose these new glasses soon!

    Wendi M.

    HUGE selection of unique brands. Really lovely service. The owner Michael is super helpful + knowledgeable

    These frames are custom-designed by the shop's owner, Michael, and hand-made in Germany!

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    2 months ago

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    5 months ago

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    2 years ago

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    4 years ago

    Excellence in every way! Curated selection, talented fitting & superior service with fair prices

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    4 years ago

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    8 years ago

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    4 years ago

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    3 years ago

    Excellent selection. Amazing service. The absolute best place to get prescription eye glasses and sunglasses in Austin.

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    3 years ago

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    6 years ago

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    3 years ago

    Excellent service and an incredible variety of on-trend styles! Expert and knowledgeable staff/ management

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    7 years ago

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    4 years ago

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    4 years ago

    Michael was super nice and answered all of my questions. Got lenses replaced in old frames in 30 minutes for not that expensive!

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    Page 1 of 2

    Ask the Community - Aristocrat Optix

    Review Highlights - Aristocrat Optix

    Michael gave great and honest opinions that were very helpful on deciding factors of what looked best for me.

    Mentioned in 36 reviews

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    Westlake Eyecare - Contact Lens training area.  Our team will make sure you leave feeling comfortable and seeing great!

    Westlake Eyecare

    4.0(82 reviews)
    0.8 mi
    $$$$

    Very beautiful office, makes me feel calm and welcomed. I've had a great experience with Dr…read more Kaufman who rid my stye in about 2 days which is pretty fast compared to my previous stye experiences! The staff is very friendly and fun to chat with! Lupita is an eyeglass guru, hand-picked the perfect specs for me. They have plenty of options! Would recommend this place!

    AVOID!!! I chose…read morethis eye doctor's office because it was conveniently located near my workplace. Unfortunately, what I expected to be a simple eye exam turned into a frustrating and unprofessional experience. When I booked my appointment, I specifically stated that I wanted **traditional pupil dilation**, not photo imaging. When I arrived for my 5pm appointment, I was told I had "signed up" for the $50 photo imaging instead -- which is **not covered by insurance**. I explained that I never agreed to this, but the staff told me that because I had a 5pm appointment, dilation would "run the doctor over schedule." That is not my responsibility, and it felt like pressure to accept an unnecessary upsell. From that point on, the experience felt rushed. The exam did not feel thorough, and I left feeling uncertain about the accuracy of my prescription. Sure enough, when I compared my results to last year's prescription, this year's exam claimed my vision had *improved* -- despite the fact that I came in specifically because my vision has felt worse. That raised major red flags about the quality of the exam. On top of this, the office aggressively pushed expensive add-ons -- from luxury frames costing thousands of dollars to lens upgrades -- which felt more like a sales floor than a medical practice. I later learned my coworker visited the same office the same day and had a similarly uncomfortable experience. We both work in the medical field, and we agreed this is not how patients should be treated. I called to speak with the manager afterward. No apology. No offer to re-check the exam. No attempt to resolve the situation. I've since spent over an hour on the phone with my insurance to arrange a second opinion elsewhere. If you're looking for patient-centered care and a thorough exam, I'd recommend going somewhere else.

    Photos
    Westlake Eyecare - Westlake Eyecare - Bee Caves Optical

    Westlake Eyecare - Bee Caves Optical

    Westlake Eyecare - Westlake Eyecare - Bee Caves Lobby Entrance

    Westlake Eyecare - Bee Caves Lobby Entrance

    Westlake Eyecare - Lupita - Master Optician

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    Lupita - Master Optician

    Texas State Optical - Westlake TSO, Your optometrists in Austin, TX

    Texas State Optical

    3.8(23 reviews)
    1.3 mi

    My dad & I were able to meet Dr. Phan. She was amazing and explained everything that was being done…read morethoroughly. Brittany was amazing and helped with picking the best eyeglasses. Definitely recommend this location.

    In January, I purchased glasses for myself and my mother without any major issues. The experience…read morewas acceptable, although I found the doctor a bit abrupt during the eye exam if responses were not simply "yes" or "no." However, the customer service was very pleasant at that time. But recently, when I called to inquire about a charge for reading glasses that seemed excessively high compared to online prices, the experience took a turn for the worse. The representative I spoke with could not find my order. He was very kind at first, but when we both failed to realize that I had called the wrong location, I became frustrated. However, I never reached the point of being condescending, which they accused me of, and then put the call on intercom for the coworkers to hear. I think they were hoping for a TikTok "woke Karen" kind of moment. Once I figured out my mistake, I apologized, but the representative did not offer an apology in return for their immaturity. P.S. Condescending would be defined as someone at the other location thinking I was a dumb, rich blonde that can be taken for an extra $150 for reading glasses. We will deal with her in the next review I post.

    Photos
    Texas State Optical - A view of the front desk from the entrance to the office.

    A view of the front desk from the entrance to the office.

    Texas State Optical - One of the exam rooms

    One of the exam rooms

    Texas State Optical - Waiting area

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    Waiting area

    The Center for Vision Development

    The Center for Vision Development

    4.6(30 reviews)
    1.6 mi

    I'm one of the people that unfortunately has neurological long-term Covid, w/ no answers. Although…read moremy doctors & healthcare providers believed me, cared for me, & did everything they could, there were still no answers. Then, I worked w/ my PT, Natasha, who is a vision & vestibular specialist. Within 5 min of working w/ me, she saw that I had extreme ambient visual difficulties & some vestibular issues. Fortunately, Natasha has worked closely w/ neuro optometrist, Dr. Denise Smith, & immediately got me a consult. Dr. Smith validated & could tell quickly my ambient vision system was in a state of disorder. The manager, Tracie, made it so easy for me. W/in an hour, she had all the 4 appointments scheduled & laid out. She made sure I knew what each test was & it's purpose. Tracie was instrumental in helping me get some reimbursement from my health insurance. She not only provided the paperwork, but added my insurance case number to the paperwork, & educated me on how this process works. Tracie would also follow up to make sure that it went through & always made it clear she is available to help. Insurance is difficult to deal w/, but CVD wants to help. During the testing process, everyone was kind & patient, as I needed to take multiple breaks b/c my brain was not able to keep up. Upon finishing the testing, we all learned that my vision skills were in the lowest percentile, & I had a long journey ahead of me. My therapist, Annie, couldn't be more perfect, & I really mean that. She is always upbeat, positive & encouraging. She really listens, cares & advocates for me from appointments, to testing, to new strategies she learns at conferences. She adjusts activities as I need based on my symptoms on any given day. Without that 100% trust, I would not be able to make progress. Ed is always friendly to everyone that comes in, & has a smile on his face. He is always willing to accommodate & help. Sophie is inspirational, a survivor, who gives unique insight & perspective. She's compassionate, empathetic & driven. Dr. Browne is approachable, her expertise exceeds my expectations, she's patient & easy to talk to. Dr. Browne individualizes my progress evaluations to match my needs. Dr. Smith has a holistic view, she provides excellent service & recommendations based on her extensive experience. She runs a business like a well-oiled machine. I wish I had her business savvy! Dr. Smith is resourceful w/ contacts & treatments. Mitzi is always happy, playful, fun & creative in her sessions. Diego usually does my campimetry tests to assess my peripheral vision every other re-evaluation & it is always a pleasure to work with him. He is patient, personable & makes the test fun. Based on my recent progress check with Dr. Browne, my periphery is much improved. It went from small & constricted to expanded & even above average in some areas. My convergence has improved significantly, my eye movements are more controlled, my memory is better & my stamina has improved. Most people think acuity is the only thing that is important for good vision. Our vision system has 2 parts to it: 1 is the acuity, meaning how well you can see a letter chart at near/far.The 2nd part is our ambient vision is the other system in our brain that makes up 80% of our vision & impacts how our brain works to interpret & use the visual input that we're receiving. The job of our ambient vision system is so vast that it includes everything like eye teaming, peripheral vision, visual memory, visual processing & visual spatial abilities. After my evaluation with Dr. Smith and learning I had neurological issues contributing to my vision problems, I'm able to work towards better functional vision and reaching my goals.

    Very patient and kind staff, therapists, and doctors. We have had such a great experience and have…read moreseen so much improvement in such a short time.

    Photos
    The Center for Vision Development
    The Center for Vision Development
    The Center for Vision Development

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    Aristocrat Optix - opticians - Updated May 2026

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