Was nearby so wanted to check out Oakleys eyewear for RX glasses and just see if there any other shades I'd like. I picked up the UV Zero I think is what it's called a few months ago for running/driving and absolutely love. The hype is real. I tried on a dozen glasses and on the fence about one of them. The gentlemen here were super friendly and not pushy at all which I absolutely appreciate. Thank you two guys I didn't get names! read more

Oakley - Marinating on this style. - Eyewear & Opticians Near Me - Honolulu, Hawaii

Went in to change my meta glasses lens and the guy changed it pretty fast. He help me get value of what I was trying to do

The guy who helped me today was very kind and truly cares about your shopping. Was looking for eyewear and I was being too much, but he didn't mind and kept showing me many glasses. I was in a rush because of my parking and he didn't mind. I think his name was Robert? He was wearing glasses and worked today. Would recommend to check it out read more

So my baby daddy told me he came in here and saw some frames that he likes and wanted to show me. Tony, I believe he said he's one of the managers was helping us out. He was a very honest, chill dude who answered all our questions. Tony was very helpful. Anyways, my BD couldn't decide what he wanted and I told him he should get some frames for regular glasses and sun glasses because he needs new ones. Tony mentioned that first responders get a discount & he helped him order some sunglasses online while he purchased his other frames in store. He's going to get prescription in both pairs. But Tony was great! He provided amazing customer service. It was nice chatting with him. The store was nice and clean. Would recommend this location. read more

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The customer service here was excellent to say the least. I came in asking to see if they could swap out the lense on my Sutro TI as you need a specific screwdriver in order to do so. They swapped it free of charge and gave me additional screws to try out in the future. Again, great service to say the least! read more

Great curated service, Robbie was outstanding, he walked me through my options as a cyclist, and helped me pick out the perfect set. Got the BOGO 50% off special so I spent a bit more than I wanted, $350 on 2 pairs of sunglasses, but definitely a worthwhile purchase. Now if I can just keep them from getting lost of scratched. read more

Walked in to a conveniently located Oakley store. The staff were very informed on different frames lenses and what the store had to offer I was impressed. They also offered a free cleaning for the Oakley's I was already wearing. I'd recommend this shop as it offers more than just sunglasses there was some great apparel as well and the pricing at Oakley is always fair. They also offer a very generous military discount! read more

I came to this location looking for basic glasses w/ versatility. Chaz or Chad (sorry) and Brent were extremely helpful. No pressure and provided several options. Plus they gave us information about the businesses in the area we were inquiring about. We both were very pleased not only with the product but with the exceptional customer service! read more

Excellent service. Came to switch out my lens from all the snorkeling beach sand and sunblock damage.

This store provides exceptional customer service. Unlike the Ala Moana store, the staff and management are much friendlier and are genuinely interested in ensuring a good experience with their products. Waikiki is not as convenient for me as Ala Moana, but the level of service here is so much higher that it is worth visiting this store instead. Thank you to Chad and Tony for standing by your products. Highly recommended! read more

I use these sunglasses everyday thanks to Jayden for helping me decide on the frame, lense. And Laycee for the smooth transaction both of them made it a pleasant experience. read more

Oakley - LARGE METAL VAULT - Eyewear & Opticians Near Me - Honolulu, Hawaii

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I came in to look for frames on a busy Saturday night. The staff was running around trying to assist the constant flow of customers. Lacey, one of the managers, was more than helpful in helping me look for frames. She even called the Ala Moana location to check their inventory and if the optometrist was still there. All of this while she was running to the back to retrieve items for other customers. The 5 stars are specifically for her, for making an errand an unexpectedly pleasant one, instead of a chore. She was friendly, fast, efficient, and a professional with the customers and the staff. read more

I will list why I gave this place five stars. 2nd star: Their merchandise is fantastic. A worker showed me that the shades are pretty much indestructible. The shirt I needed and bought over there was both pretty comfortable to wear; and looked pretty good. 3rd star: They helped me with lots of courtesy. I don't know what happened to that other guy who reviewed this place, but I had a much different experience. 4th AND 5th star: They support the military. They have all of these military wear so you could make your uniform look better. Being a former service member, I love places that support our troops. Check this place out if you get the chance. Happy yelping everyone! read more

Went into the store today to get some sandels and check out what they had. They were having buy one get one half off, also I have been thinking about getting myself a pair of Holbrook sunglasses but wanted a custom type. Asked if they could build me a pair they did everything I wanted to do except for the frame color! So overall customer service was excellent, also if you don't see what you want just ask. I've been a big fan of Oakley, and I like there brand. If you need something and are in Hawaii check out this store! read more

Ha ha, I get it, I'm a tourist. So when the guy at the store welcomes me with an overly emphatic "ALOHA!" which makes the other clerk crack up, I don't feel like buying anything. In fact, I just feel like walking right back out and writing this review. There was a time when getting Oakley shades were pretty cool, and even now if you want an out-of-style, overpriced pair of flimsy plastic-rimmed shades, well, Oakley has you covered. And if you want to experience what it's like to have locals make fun of tourists, Oakley has you covered there, too. read more

So I rarely give bad reviews, but I was very disappointed with the customer service at this Oakley store. I went here earlier this evening to purchase a t-shirt. Walked in, found the one I wanted, and went to the counter. There were two employees walking around the store; it looked like they might have been doing inventory. And then there was another employee who walked from the back of the store to the register, while I was standing there, then to the back of the store again. Not one of those three employees acknowledged that I was at the counter ready to make a purchase. After about 5 minutes of waiting, I asked out loud if there was someone who was covering the register, to which the male employee doing inventory said, "oh I thought the other guy was helping you". Seems legit. He finally came and helped me, but only because I had asked. I don't see how this store makes business if the employees ignore the customers. read more

Came in here on the last day of our week long trip after getting my Holbrooks stolen at Kailua Beach the previous day. I went in with two other people who didn't intend to buy sunglasses and each walked out buying sunglasses and a couple of shirts. Upgraded my Holbrooks to the Sliver XL. The guys who were working there at the time were awesome and very helpful. read more

Came here to pick up replacement lenses for my sun glasses. Great friendly service that helped me pick up the lenses I wanted. Will come back again! read more

Like Oakley sunglasses. Used them for 40 yrs as I surfed all my life. Never bought an OAKLEY watch ever, until the Christmas of 2015. Beautiful watch as even 2 of my DOCTORS said that, noticing. ONE SIGNIFICANT FLAW....battery life said to be maybe little more than one year. As a LOCAL here, I don't expect to be treated like Japanese tourists, not telling the truth or FACTS about their "soon to be DISCONTINUED watches" as ever since I started using it, gave me trouble. Was an over $600 watch and with buying an extra bezel for another over 100...beautiful watch, when works properly. Sent it in to Warranty TWICE and now, a 3rd time, emailing Ray Safarin, but I received a pleasant reply email from their new Mngr, YaYa Watson, a very nice female saying that she agreed as that's pretty crazy. And said she'd help me get things moving. When calling Oakley.com and select Warranty, expect to WAIT half a day..... To be continued.... read more

Oakley - Eyewear & Opticians Near Me - Honolulu, Hawaii

Got to spend an hour in this cozy store, big fan of Oakley apparel. Staff was extremely helpful and attentive. Huge thanks to Isley who helped me and my son with custom glasses. A+++ service! read more

Ian at the Waikiki Oakley is the man! I had a warranty issue, he made the options seemless. It's a good feeling to know that Oakley and their quality is an investment when you purchase their product. Guys like Ian represent the brand. When you spend the cost of Oakley, you really do get the best. Thanks again Ian. read more

I had purchased another RadrLock lens during the Buy one get a 2nd for 50% off. Didn't have time to get my 2nd item during this purchase. They allowed me to return another time, just had to bring in my receipt and they honored the 50% off deal, which of course I bought another item and got a 4th item for 50% off. Yup, they reeled me in, but got some good deals on a couple pairs of shorts and a nice polo. Customer service was great and sincere. read more

I went in thinking I would be in and out in 5 minutes. An hour later, and having tried every possible combination i left with the perfect pair of sunglasses. I hope. I am coating my roof this week and really need to protecxt my eyes fromt he glare. Thank you Yaya for the EXCELLENT cutomer service and patience! read more

The only place in Waikiki to buy Oakley's, period. I know I am a tourist (even though I try to visit once per year) but at this store have never been treated like one. The staff is awesome, like to chat and make you feel welcomed. They know their product inside and out. The store in Ala Moana could use some lessons from these guys!! The last 3 times I have visited, I went to Oakley at Ala Moana while my wife shopped and in 3 visits not one staff even acknowledged I was there. They seem to have an unwritten rule, no local, no help. My close friend who visits 2-3 times per year couldn't even get help after 10 minutes of waiting at Ala Moana. I took him the Kalakaua location and we both left very happy. Keep it up guys, you rock and set the standard for Waikiki. read more

Lost a pair of expensive sunglasses at the beach today. (Not Oakleys). I remembered my favorite pair of sunglasses ever were Oakleys and fortunately this store was on my way back to our hotel. I was tired and there were so many to choose from, I was about to leave and come another time. Just then, Lacey came to the rescue. She asked a few questions, helped me narrow it down, and I left a few minutes later with my next favorite pair of sunglasses. Love the style and the new prism technology! Thank you, Lacey!! read more

I have never seen such a great example of customer service!!! Denton was fantastic! Answered all my questions and more. Gave me so much information about each pair of sunglasses, it was truly the most impressing thing to see someone who knows so much about the brand he works for. I really appreciate all that he did. It was fantastic. read more

The manager Ray was super helpful and solved all our problems when I scratched the hell out of my new pair of Oakley's. He show us how to replace the lens and replaced the frames on another pair I had thank you ray! read more

We walked into Oakley, while on our vaca, and was greeted by the friendliest crew! Everyone was very nice and Yaya (the store manager) went above and beyond to help us out. We went in to see if Oakley still had their watches (unfortunately no), but we walked away with a shirt, a hat, and a new friend! Great crew! We will be back! read more

Ian was very helpful and knowledgable about the products and glasses. Great experience will be back!

all i can say is that this was my best expereince ever buying oakley products at any oakley retail outlet. the service was over the top incredable! our sales lady was very helpful in offering me and my wife all our options and styles. she even went out of her way to offer to help me with something i wasn't intending to buy that day too. we got our picture taken too in front of the register with the big "O" icon. i would highly recommend them if you are an Oakley fan and are in oahu, hawaii. read more

My experience here was by far the worst! I was assisted by a store clerk named Marigold as I remember vividly. She was the rudest and the most unprofessional clerk that I ever had to deal with at an Oakley store. She looked as if she just got out of her house and decided to come to work. She had ignored me as I entered the store and was very unhelpful. I love Oakley merchandise, but never again I will set foot in this location. I don't ever want to be treated this way by someone so beneathme!!! read more

I was in town on business and lost my pair of Eyepatch 2s. I gave them a call to see if they had any sales. They told me to come in, that they had a sale going on. As soon as I walked in they were very helpful. Very informative and really helping to get exactly what I wanted. Great service, from what I understand they are under new management. Awesome experience, definitely will highly recommend, speak to Chaz :-). read more