This is the only auto parts place I go to in town. I'm not a car guy. i'm not a vehicle guy. in…read morefact the one time I tried to change my oil, I didn't even consider letting the engine cool off before emptying out the oil can. needless to say, I cursed like a sailor and vowed never to dick around with doing work on my own car ever again. With that being said, I've gotten parts there to make itty bitty little changes and such that I can do without burning myself or tearing the skin off my knuckles. AND, any time I've needed a part, I go here. The staff is friendly, quick to help, and I never feel as if I'm looked at like a total worthless example of a man because I don't work on my car. THAT alone is why this is the only place I go. I refer to car parts as Doohickie, and thingamabobs. and Surprisingly... they know what i'm talking about! This is a business that needs to stick around in Red Bluff for a long time!

My husband called Kragen today to see if they have my vehicle's battery in stock. The fellow who…read moreanswered the phone was very rude. They did have it in stock but when my husband asked if there was a less expensive option the man on the phone said, "No!" and then hung up. They were charging almost twice as much as what I was able to get a brand-new battery for at Les Schwab today. Bad service is what will keep me from ever spending money at Kragen ever again.

After trying to locate the Unicorn of Control Modules at four parts stores in town, I contacted…read moreOlivia at Growney motors who was the first person to ask for the VIN number to increase accuracy of locating the correct part. Promptly retuned phone calls and expedited delivery. Pleasantly surprised with service and parts Departments. Thank you for taking care of my ride.

Couldn't have worked out better. We stopped in Red Bluff for the night coming back from Arizona…read more Truck wouldn't run in the morning - towed to Growney and although busy said they would look at it the next morning. Well, they called that afternoon, had it figured out and fixed - but wanted to keep it overnight just to make sure it was good to go. Fine by us, the wind was howling and we didn't want to on the road anyway. Got it the next morning, ran great, and made it home just fine. What could have been a real side of the road hassle turned out to be a little blip in our travel plans. Thanks Growney!!!

Kuper's has old fashion values ! Knowledgeable, kind,…read morepatient, honorable!! I personally will only go here now.. ... My service representative was very patient with my question's. Gave me good advice also. Best experience I have had in awhile with mechanic 's. I would highly recommend them..10 out of 10. Thank you for keeping my car safe !

There work was very good. They gave me a rental car so I could get to work. They made sure things…read morewhere in very good working order. The project is needed done was an intake gasket replace.

The store has a new breath of fresh Air, New Faces that have patience. Came in, got my battery at…read morea decent price, good atmosphere and professional. even explained the value of adding accessory parts to help with battery life. Nice to See Cottonwood adding new life.

Not a friendly place. Their attitude is not customer service and unfortunately, one employee…read moredecided to feed me garbage by telling me to drive to the Redding to get a part they didn't have in stock, when the day before, I called and spoke to someone that said they have deliveries from Redding every hour and can order whatever they don't have in stock from their redding store that does. But not when I went in to order something that the Redding store had and cottonwood didn't, and be told "drive to Redding" They denied offering any such service of ordering the item from their Redding store and denied everything about their hourly deliveries and lo and behold, here comes a delivery from Redding as I stood in the store looking at him for an explanation. There was none. Why lie? I think I have 'tolerated' this store for years but after this experience, I'm moving on and will shop at autoparts or Kragens from here on.

Great customer service! Kept me in the loop with what was going on with my repair. Gave me an…read moreestimate and then my estimate was actually lower than what was quoted. Defiantly going back for future repairs.

They put their best foot forward to fix my pickup that day. They were honest and respectful. I am…read moreincredibly grateful! Thank you!!

I purchased a used vehicle from this dealership. I was very happy with the purchased, told them…read morethat I would like to be in & out quickly as possible. With a test drive, about an hour. The longest thing that took was the finance, waiting on the bank for approval (out of thier control). Looking at some of the other rediculous 1-star reviews, I want to say that I got the advertised price, as another review said, thier interest rate was high, and mis-leading. Must be a first time buyer, dealership advertised price has nothing to do with your personal loan (dealership might help you get a loan, but that is from a different party). I bought a USED vehicle, so I EXPECT there to be somethings wrong, scratches, etc. I went in PERSON to expect the vehicle, as in another review, the guy had the vehicle delivered to him and he wasn't happy of the condition of the USED vehicle...ITS USED. Yea, might be nice if the washed it, double check the lights and all, but it is on ME for being too lazy to pick up the vehicle or my fault that I don't have the time due to work or other reasons. ITS A USED VEHCILE. Eventhough they should disclosed if the plates were out of state, I PERSONALLY checked the status of the plates, and I DOUBLE checked the VIN number because I am NOT LAZY to check things. It is easy for a sales person to forgot to mention something, or to pull the paperwork on the wrong vehicle. I am not LAZY and CARELESS, I checked all the paper worked and used my mouth to asked questions. Otherwise, please read the other negetive reviews carefully. Also want to say, in this part of the state, nobody really writes reviews, and I can tell this places doesn't care about reviews because of thier local reputation. In all, just read the 1 star reviews with and use common sense about the review. My sales rep was Marty, and I appreaciate the owner for approving the finance person to go ahead with my paperwork while waiting on my bank to approve the loan.

Salesman Paul Benson was amazing. He made our whole truck buying experience very enjoyable. No…read morepressure sales, very informative answered all our questions. Fastest time I have had to get the deal done. About 2 hours from the time we got on the lot including the test drive, To signing the deal. Felt like 30 minutes. Very professional! Best car buying experience I have ever had. Would buy again from him and Corning ford. Best sales and dealership around by far

I went here for maintenance on my 2015 Prius. Joe said just sit a while and I'll be done quickly…read more He was right. I went back a couple hours later because I couldn't figure out how to get my passenger window to roll up and switch Display back to miles because he was on kilometers. Joe fixed it really quick and didn't make me feel like I didn't know anything. If you want to go to an auto place for maintenance I recommend this place because they treat the customers like family

Some businesses fix cars. This shop helped people. When my son and I found ourselves stranded in an…read moreunfamiliar town, they didn't just deal with my vehicle--they treated us with kindness, empathy, honesty, and respect during a very stressful situation. The level of care and communication was extraordinary, and I'll never forget how they went above and beyond to help us when we needed it most. Their actions reminded me that there are still genuinely good people in the world.

Had an appointment at 915am .asked for presmog and was willing to pay for a carburetor idel…read moreadjustment they said they cant do that.they cant adjust the air fuel mixture. Its needed to be able to make the motor run correctly and not pollute. Dont know what scam they did or are doing but the next shop said no problem we can do that. Never agin are any of my 6 cars going there.will not endorse that shop to any one period. That place is a joke! yI

Took my car in for repair and used engine change the insurance paid for asked them to check the…read moretransmission and they didn't do any more than they had to. Couldn't repair a code on the engine. All the repair shops should know how to do that otherwise they can't repair the engine. What a joke they are. PLEASE take you vehicle some where else to be fixed. They didn't change the air filter or fix the broken motor mounts. They basicallty didn't do a good job or any kind of job. BAD work and not completed correctly. Lame people who do not know how to do their job.