Had an appointment at 915am .asked for presmog and was willing to pay for a carburetor idel…read moreadjustment they said they cant do that.they cant adjust the air fuel mixture. Its needed to be able to make the motor run correctly and not pollute. Dont know what scam they did or are doing but the next shop said no problem we can do that. Never agin are any of my 6 cars going there.will not endorse that shop to any one period. That place is a joke! yI

Took my car in for repair and used engine change the insurance paid for asked them to check the…read moretransmission and they didn't do any more than they had to. Couldn't repair a code on the engine. All the repair shops should know how to do that otherwise they can't repair the engine. What a joke they are. PLEASE take you vehicle some where else to be fixed. They didn't change the air filter or fix the broken motor mounts. They basicallty didn't do a good job or any kind of job. BAD work and not completed correctly. Lame people who do not know how to do their job.

There work was very good. They gave me a rental car so I could get to work. They made sure things…read morewhere in very good working order. The project is needed done was an intake gasket replace.

LUXURY CAR OWNERS BEWARE IF SOMETHING GOES WRONG WITH YOUR REPAIR BEWARE THE OWNER TAKES NO…read moreACCOUNTABILITY AND WILL TELL THE JUDGE THE OPPOSITE OF WHAT HE TELLS YOU BECAUSE HES UNDER OATH and required to be truthful. Brought my 2017 Mercedes c300 in for service on 9/3 due to my check engine light being on. It came in with the misfire and left this shop with complete engine failure and damage to the piston and piston wall. they checked the car and Randy said it needed spark plugs coils and upper intake cleaning. He described the upper intake cleaning as them going in and cleaning the intake and ridding the intake of deposits . On 9/11 He called and let me know they were installing the parts and that they would take it for a test drive and it would be ready for pick up when it's done. 30 minutes later randy called and said that the car needed to stay with them overnight and that it was unrelated to the original check engine light problem. I had suspicions that something went wrong during the test drive and asked them to just please put my car back together and have it ready by then morning because they were not going to be working on it any further he agreed. I showed up at 8:30 the next morning with a tow truck and my car was still completely apart. I was completely frustrated because the final thing that i asked for they didn't do. By this point I was done with them because not only did they not provide ANY UPDATES to me on their own without me calling to ask. They ordered the wrong parts the first time. My car sat there for about a week. I no longer had any trust in this auto repair shop. The owner harry said he wanted to show me some things that are wrong with the car and I reluctantly agreed to not be rude. He admitted to me that he misdiagnosed the vehicle. He told FLAT OUT TOLD ME HE USED OEM or original equipment manufacture parts and that's why they took so long to get here. OEM MEANS those parts are the only parts approved for use in the vehicle by the manufacturer. I took the car straight to a Mercedes mechanic in Redding when I unloaded my vehicle from the tow truck there was now oil leaking everywhere there was oil in the engine bay and the car was now blowing white smoke out of the exhaust. It was not like this when I gave it to them. my mechanic confirmed he lied and put AFTERMARKET bosch spark plugs. There was also now damage to my piston wall and piston. I also found out that kupers automotive added fuel treatment to my vehicle. RANDY LIED AND TOLD ME THIS SERVICE WAS THE UPPER INTAKE CLEANING he told me they would be cleaning my intake not adding fuel treatment to the gas tank like the stuff that you can buy at O'Reillys (not saying he bought it at O'Reillys just comparing) Mercedes completely advises against this and says adding this can cause irreversible engine damage in the owners Manual. This service is Called FUEL SERVICE/AIR INDUCTION SERVICE Randy sold me on an upper intake cleaning not this service. My car now NEEDED A NEW ENGINE. Harry refused ANY accountability and said that I would have to contact BAR and file a claim. The bar rep informed me that HARRY called him right after the situation happened Hmm... wonder why he was the first person harry called right after I left the shop. Went through investigation and bar rep called said results came back inconclusive. Next step was taking Kupers to small claims court I did. The day before court I asked Harry if he had any information that he could provide in regards to my cars visit. Example (part numbers of parts installed) he lied and said he didn't have any info other then the invoice he provided. (Which is a lie because all auto repair shops keep record of their repairs) at court he told the judge he used oe equivalent spark plugs because he was under oath and being forced to be honest (we didn't he just tell me the truth that you used oe equivalent parts ie aftermarket parts. He also told the judge car was misfiring installed new plugs car was working fine for a short while then car something happened on the way back from the test drive. (Doesn't it sound like it could have something to do with the aftermarket spark plugs that he installed?) he also said it's not common practice to properly check a vehicle with a bore scope when vehicle has misfiring issue (red flag) he also never checked the compression on my piston before installing his aftermarket spark plugs (red flag all mechanics do this first when car is misfiring ask them) at the very end of the hearing I told the judge I still didn't even know what spark plugs were even installed in my car because I never got a part number from harry or anything and then mysteriously an invoice from NAPA appeared. He installed AFTERMARKET SPARK PLUGS FROM NAPA on my 2017 Mercedes c300 and told me that they were OEM and I never would have known that napa parts were installed unless I asked to see part numbers in front of a judge. Listen to the bad reviews on here guys

I went here for maintenance on my 2015 Prius. Joe said just sit a while and I'll be done quickly…read more He was right. I went back a couple hours later because I couldn't figure out how to get my passenger window to roll up and switch Display back to miles because he was on kilometers. Joe fixed it really quick and didn't make me feel like I didn't know anything. If you want to go to an auto place for maintenance I recommend this place because they treat the customers like family

Our Van broke down on the way home to San Jose and we ended up in Red Bluff. We found the Auto…read moreClinic and Joe, the manager, was the best! He offered to stay late to fix the car, recommended a great place to eat and even drove us to where we needed to go. Besides being very kind, he was extremely knowledgeable and did a great job fixing out car in a timely manner. HIGHLY recommend this business.

I had a tire issue, where I didn't know what the issue was, and went here, and in 2 min, Harold saw…read morethe issue, which I would had never even known to look for, since I didn't know a tire bubble was a thing...and it was something super scary and dangerous! Could not be more grateful!

Airport Automotive goes above and beyond to accommodate their customers. Highly recommend.read more

Got towed in for a flat tire while passing through town and they fixed it within 30 min. Excellent…read moreservice, great customer service. Excellent price, free.

My Toyota Rav 4 was shaking coming over the pass from Oregon. Concerned, I easily made an…read moreappointment at the Les Schwab in Red Bluff and they took the car early! The team was succinct and informative. I now feel safe driving on with my knowledge from this Les Schwab. Being a Les Schwab returning customer up and down the west coast has been a great value with wonderful service. Thanks for the popcorn and clean lobby to wait in.

Took my truck into them spent almost 4 thousand they forgot to put a pice on top of my motor, Then…read morebroke the clips on the face plate but said they did not do it, well when it was In there care it was not broke. After picking up my truck I notice under the drive dash there was a pice missing. I called spoke to Chris try to explain that a piece was missing. He stated there was no pice missing and I was called a person who was winning. No mater what I said Chris called me a lier. Instead of asking me to bring it in he rather lie pn the phone. Took it to a different shop and 3 people there said yes that pice under the dash is missing you can see where it screws into it. Last thing Chris said is I was not welcome there and he was not doing business with me. This is my truck and when I hear thing that are wrong I say something. I was also told the air shocks he put on one of the wires was put on wrong. I WILL NOT SPEAK HIGHLY OF THIS COMPANY. They are very rude and disrespectful. They did half ass work on my truck. I'm not the lier Chris and the younger kid is the lier don't come back say you were then you go and hide my review. Shows you have something to hide

Customers Service was very attentive from Amanda. Chris was able to get the estimate ready in no…read moretime and then we scheduled the repair. This is my go to since their diagnosis was honest and very precise. They even called to update me on the price change which was cheaper than the original quote .

We had to stop for an emergency tire blow out on our trailer and the guys that worked here were…read moreamazing. They worked hard and quick to get us back on the road. We would highly recommend this business.

Fair pricing with great customer service. I would rather support small town local than give my…read moremoney to a big chain store. They were able to get me in prior to closing on a Saturday for the tires I had ordered. They were quick and professional.

Had my jeep smogged there today, very prompt service, very professional, clean waiting area,…read morefriendly staff, highly recommend!

We took two different vehicles into Tucker's for a SMOG check and both failed because the…read more"computer" wasn't reset, yet all of the actual vehicle parts passed. I believe they are being fraudulent in order to make extra money from people. Both vehicles are running fine and neither have a check engine light on. Definitely avoid at all costs - they are going downhill fast. Very untrustworthy and we will be reporting them to the BBB.

Guy is a old time mechanic. Gives it to you straight and does a very through job. Very pleased…read morewith multiple visits.

Abbott always does good work. I've never felt ripped off. And he has helped me with multiple modes…read moreof transportation (boat, car, MC). Recommended! It's pretty hard to find a good mechanic these days, especially one that doesn't rip you off.