They have now earned my business forever and always. They came and picked my up at home, drove me…read moreto my car and installed the battery. I was driving around again in no time. They provide great service. I will buy all my automotive batteries from them. Thank you.

The store has a new breath of fresh Air, New Faces that have patience. Came in, got my battery at…read morea decent price, good atmosphere and professional. even explained the value of adding accessory parts to help with battery life. Nice to See Cottonwood adding new life.

Not a friendly place. Their attitude is not customer service and unfortunately, one employee…read moredecided to feed me garbage by telling me to drive to the Redding to get a part they didn't have in stock, when the day before, I called and spoke to someone that said they have deliveries from Redding every hour and can order whatever they don't have in stock from their redding store that does. But not when I went in to order something that the Redding store had and cottonwood didn't, and be told "drive to Redding" They denied offering any such service of ordering the item from their Redding store and denied everything about their hourly deliveries and lo and behold, here comes a delivery from Redding as I stood in the store looking at him for an explanation. There was none. Why lie? I think I have 'tolerated' this store for years but after this experience, I'm moving on and will shop at autoparts or Kragens from here on.

Blown away with the service and craftsmanship their team has. Brandon, Cesar and their crew were…read moreamazing and delivered above my expectations. Blessed to have had them contribute to my Dream truck. Been building the 65 C10 for 12 years and my vintage deck with all the bells and whistles really is the cherry on the top. Thanks guys for great service and professionalism.

Put in dash cam, speakers and an alarm system in my 2019 truck. They are amazing! Highly…read morerecommend!!!

Called Paul and he & Craig were able to get to come out and repair my water hose hookup on my unit…read morethe next day!! 5 stars right there for me but to top it off Craig got it done in a timely manner!!Paul was just the most helpful business owner in showing/sharing so many things with me to help me now and in the future! I so appreciated his expertise being an RV owner I took all of his advice I am most satisfied with this business and extremely Happy to have found them to call in any future events I may need. Thank You Again Paul & Craig

We called these guys to come look at a faulty hot water heater. They were prompt, and repaired it…read morequickly. They also explained exactly what the problem was. They also freely discussed other maintenance issues and gave us great advice on operation of the RV. I will not hesitate to call them again.

Brian was very helpful! Had a small issue with my phone and he took care of it in record time…read more Thanks Brian!

I shy'd away at first when looking for someone to fix my son's Samsung phone screen and then…read moremonths I inquired about battery issues for my grandsons ride on truck. Well Mark and his team at Batteries Plus in Redding are my go to battery vendor now, no more online. They repaired the not working Samsung phone, its screen replaced among other improvements while they had it open in 2 hours. In addition helped me with 2 on line toy truck batteries that failed after 3 months, testing and evaluation twice and got me set up with new batteries and a 1 year warranty. My son, grandson and I are very thankful. Satisfied Customer

I had my serpentine belt replaced at this shop before leaving on a trip. Ron was great about…read moregetting us in last minute to do the repair, and I appreciated that at the time. However, shortly afterward -- while we were out of town -- the serpentine belt came off completely. We were stranded for hours with my kid being put at risk at a side of a road and had to find an emergency mechanic to install a new one properly. A newly installed serpentine belt should not come off if installed correctly, which raises serious concerns about the workmanship. When we called the shop while stranded, the phone was answered, but Ron was unavailable and busy at the time. We were left to figure the situation out on our own. When I went back on Tuesday, Ron wasn't there, and the staff present seemed annoyed that they had to reimburse the emergency repair cost. Although the shop refunded what I paid the emergency mechanic, they refused to refund the original amount I paid them for the repair that clearly failed. If a repair fails due to improper installation, customers should not have to pay for that failed service. I am asking the shop to take full responsibility and refund the original payment. I hope they choose to stand behind their work and make this right. Until then, I cannot recommend this business.

The guys at Point S are great, and have amazing service, I ordered a set of Method wheels from them…read moreand they look amazing on my truck, couldn't be happier!

Great folks, easy to work with and always deliver our parts ASAP!! And if there is ever a problem…read morethey take back returns with no problems!! We at Gary's Auto Body here in Red Bluff highly recommend these folks!!

I am very disappointed with the service I received from them. I ordered a Radiator and they shipped…read moreit right away. Had it installed only to find out it was cracked. So I called them back and spoke to Trentin Smith. He said they have been having problems with one of their warehouse and it might have been bad when the shipped it. So he sent a new one that was good. I ordered the kit with a new thermostat which I still have not received 2 weeks later. Just got off the phone and he said it had not even been shipped so I told him to cancel it. I had to pay for installation twice so I thought it would only be fair if they paid half. What I was told is they will not pay even though it was their fault. I have used this company several times and noticed their customer service is getting worse with every order. I will no longer do any business with a company that only care about their selves. I would advise to use a different company if at all possible.

We were very pleased with the "no pressure" sales from Rick, the salesman. The tech, Dan, did a…read morethorough job of explaining how everything worked. We love our new RV and excited to go camping!

The lady seemed helpful and what she knew but right off the bat for a problem that I can visually…read morelook at and she could visually look at she wanted $179 diagnostic when I wanted to replace the system and replace it with the new system, I do not need a diagnostic to replace part with a new part. I asked if $179 would go towards the $2000 -$3000 of work that would end up needing to have to be done. And she said no, had they applied this I would've had them do the work, but since they are unwilling to do that, I will go elsewhere.