Exceptional customer service keeping my car going until they realized it was the battery that I had…read morebought before..thx guys

I purchased top-of-the-line windshield wipers but they were not working properly and driving the…read morecar was problematic and dangerous since we were having lots of rain. The next morning I returned and manager Ray was absolutely wonderful! He found a different pair of wipers, installed them for me, and they worked perfectly on our older vehicle. He also refunded the money for the original wipers I purchased. Such kindness and outstanding customer service!

O'Reilly wouldn't honor my battery warranty Never will…read morerecommend to anyone. Loosey service and extremely rude to me.

I Decided to go into my local store gave them the year make and model of my car. I came in to buy…read moretransmission fluid for my 2014 Chrysler 300s model 8 speed Automatic they sold me ATF-4 trans fluid which caused my engine light to come. I called and informed them that now I have to get my transmission which will cost me 800 dollars for their mistake and they offered me a 25 dollar give card the the store. can you explain to me how this is right. they tried telling me I sent my wife in to pick up the fluid which my wife was no involved in any of it I came into the store by my self and they didn't even want to admit they made a mistake. you guys should cover the cost of the a shop to drain and flush my transmission please contact me to get this resolved

I ordered a part for my car that I had been trying to locate for months. I have found this part at…read moreother parts companies who never actually had the part. Andy's responded back to me promptly to let me know their supplier has the part in stock. Although it took some time for the supplier to get the part shipped to me when it arrived it was exactly what I wanted. Andy's followed up with the supplier consistanly until they shipped the part. Use Andy's Auto Sport when you need anything for your car.

I ordered a set of 4 EGR vent visors for my 2020 Toyota 4runner and got them literally in two days!…read moreInstalled the visors today and they're looking clean! Great experience overall from start to finish from the new Andy's Auto Sport team! Will definitely buy more stuff from these guys! Thanks!

Dakota was awesome!! Helped me out today. Very knowledgeable and fast. 10/10 Customer Service.read more

Showed up at 730am with a check engine light. 2 people working and the guy with the beard says I…read morehave to wait 30 minutes till the third worker shows up. Bs

We needed windshield wipers. One of ours broke. The kind customer service representatives at this…read morelocation found the product for our vehicle. Better yet, they determined that the clip was in fact not broken. It had come undone and flipped over and that is why the wiper would not attach. The gentleman reattached the clip correctly and we were on our way. Thank you!

To be fair they did let me and my son use the bathroom but goddam this lady who works there was in…read morethe bathroom for at least 30min. We went in after and I kid you not it was like my aunt Linda x10. I'm talking hellfire stink from the depths of satins butthole. One less star for stink. Nice people though

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

Who charges a diagnostic fee for every single issue? I did not authorize this ahead of time and I…read moreended up paying over $300. Other customer reviews showed comprehensive courtesy inspections were included as well as an extensive courtesy brake and Tire inspections. I was charged to diagnose a rattle in my brakes. Not only did they diagnose the rattle wrong but when I asked to correct it..It is now still not fixed.. instead, they bent the clips out to build more tension and put spray glue on the calipers to hold them down. I live an hour from town so I got to take 3.5 hours out of my life to have it still not fixed or even diagnosed properly. Wish I could charge them back at an hourly rate. The receptionist tells me they charge multiple diagnostic fees because She can't be having Her guys do work for free. But She apparently doesn't mind having Her customers drive back-and-forth on their own dimes. Awesome. I would pay overly inflated prices if I felt like things were getting done properly. Issac was my mechanic and he did what he could. Very nice guy who I really appreciate. Thank you Issac. But this shops got some issues. Not the mechanics fault. The original estimate link said that the brake stuff would be included in the courtesy brake and tire inspection.. zero dollars. (Take screen shots. I forgot) They found that the rattle clip was bent outward instead of tucked in like they should be on both front tires. So basically they had to bend the clip back in and that cost me 130. They're still rattling. Much better but still it's a band-aide not a fix. Supposedly they checked the back brakes, but one of them is squealing pretty severely and has a stuck Caliper.. completely missed that. When I asked if they looked at them they said, I'm sure I did.. no memory of it and no record of it. The comprehensive inspection also said zero dollars in the original link. 180+ to diagnose the clutch issues. Clutch replacement price was 1400 to 2200. I thought 'that's realistic I can cover that no problem.' Even if the insurance won't cover it. That's a standard price and why the system auto populated as such. After Statefarm got involved I reopened that quote link, completely different price. $3500 plus..more than the Subaru dealership. When I hit them up about it they acted like they didn't know I was was talking about. But I would not have pulled a price 1400 to 2200, out of my ass. I know I saw that. They know that their software auto populates before they change it. I figured that, so I looked it up and that is definitely the case. They went ahead and blatantly admitted to marking up their parts over 68% and mentioned that they added another hour plus to the estimate for labor. If you buy parts online from the dealership that's 105% mark up. Seriously what?? $765 vs over $1600+. I get marks ups, but this over the top. Naturally, the labor rate is not listed on their itemized bill and estimate or website. I will include for you the difference between the actual oem prices versus what they were going to charge. And evidence of free diagnostic and brake inspections done for other customers. Also what ai said about the collision I don't know why, but they insisted that this had nothing to do with the accident. I hit a huge bear, it crumpled the entire right side of my car. It does seem like it's related. The clutch wasn't slipping or going out prior, it's a very young clutch for a Subaru Impreza, and it started directly after the accident. It's a short rubber squeal upon take off. The clutch is still actually working fine. I asked them if they could rewrite the quote saying that this is consistent w an impact only because I have researched it quite a bit and that does seem to be the case. And possibly add that mechanically, the clutch is still sound and operational. They literally told me there is no way that it is related and that I am trying to commit insurance fraud. Are u kidding me?? Guess I shouldn't have bitched that my tires were over inflated. Save yourself the time and hassle.

they are very unprofessional both phone numbers. The mailbox is full. How do you contact them to…read morefind out about a part? You can't because their mailbox is full. I've tried 10 times now every time their mailbox is full.

Viking has always been professional and honest. I run the counter at an auto repair facility and I…read moredeal with Viking on occasion. I have always had bad experiences and in this business that can't be said for very many recyclers. The bone head who is complaining about the tire above sounds like he was part of the problem not any solution. They even gave his money back.... Would recommend them to anyone.

Awful experience. Stopped in to grab a few things before we head up to the snow. Parked the car…read moreand went to grad a coffee Nextdoor before getting the car supplies. One of the female employees came out yelling at us to move our car and not park here and to move our car to the lot next door. If you're going to yell at customers before they even get in the store I'll take my money elsewhere.

As a woman, I am sometimes not heard in male dominated workplaces (auto repair, construction…read morematerials ect.) Everyone was so nice, and listened, and found the exact part I needed for my old car. I think the person at the counter was Jeremy? Not sure, but super knowledgeable and helpful. Thank you!

They are always so helpful. The customer service is amazing and Cooper and Gabriel are awesome. All…read morethe employees are great.

The part that I need is both accessible and legal for me to use and the person who answered told me…read morethat I would have to go to the dealership to have the work done. This is false. I don't understand the reason behind it but I don't appreciating it. I can't in good conscience receive a place that spreads misinformation to its customers. I prefer to spend my money in the type of establishment that operates on their integrity.

Stopped by on my way to Oregon and witnessed some of the best customer service I've ever…read moreexperienced! Highly recommend this location. Good people!

My husband and I were traveling 12 hours with 4 kids when our check engine light came on. We…read morestopped here to check the code, and were informed of which parts we may need for our particular issue. Brent went above and beyond to make sure all of our questions were answered. His customer service means more than he'll ever know! My family is so thankful for his patience with us. Could've been the worst day for us, but it wasn't so bad, thanks to Brent.