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Phoenix, AZ

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O'Reilly Auto Parts

4.8 (21 reviews)
Open • 7:00 am - 10:00 pm
Updated 1 month ago

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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Photo of Mark L.
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1 year ago

Went to O'Reilly's yesterday for a few things. Derek went above and beyond the call of duty to help fix those issues. Thanks Derek you Rock.

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8 months ago

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1 year ago

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9 months ago

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1 year ago

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2 years ago

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7 years ago

Helpful 8
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5 years ago

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10 years ago

Helpful 9
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12 years ago

Helpful 1
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4 years ago

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4 years ago

This place always got a chill vibe to it. Shout out to Brian especially for changing my battery under the heat. Great establishment overall

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Photo of Scott M.
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9 years ago

I've always had great service at this location. Employees are as helpful as they can be.

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9 years ago

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12 years ago

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11 years ago

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10 years ago

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10 years ago

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10 years ago

Darren was awesome. Very helpful and let me use some tools because I didn't have any with me at the time.

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10 years ago

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Review Highlights - O'Reilly Auto Parts

“In a day of next to no customer service for companys, Ross is heads and shoulders above the rest.”

Mentioned in 4 reviews

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Desert Valley Auto Parts

Desert Valley Auto Parts

(26 reviews)

Although I only have one check in here, I've been on a number of occasions and I love this place!…read more As someone with an addiction to classic American cars, DVAP is heaven. They have a lot of rust free donor vehicles and also project cars. Since becoming "famous" in the show Desert Car Kings they do charge for a wander around but it's understandable I guess as it's a working yard. Ok, they don't always have the cheapest prices but they will work with you to source the correct part & hand it to you or send out. This is not the sort of place you turn up with your tools & crawl around (& given that I was there in 115F heat one day, I wouldn't want to anyway). I do get that some people feel they should be getting the parts cheap because they are "old" but try getting some of these parts aftermarket first & then decide... I'll admit that the first time I dealt with them (about 7 years ago), I almost gave up because it was so hard getting an answer but they have improved the customer service side of things out of all sight. I've met the owner and he is passionate about old cars. DVAP is always the first place I look when I'm trying to find something. I've bought both a project car & parts from DVAP. Pretty sure I'll be back again when next in Phoenix, even just to take a look at what new stuff they have :)

Had the parts I needed friendly folks to work with. Takes a little longer than I'd like but can't…read morebeat the service

Strictly Diesel

Strictly Diesel

(54 reviews)

Had a transmission replaced among other repairs. Had issues with it jerking and causing high revs…read moreright out the door. Thought it was strange being new. Did not want to take it back and cause another month on top of the two months they had it at their shop. Turns out there was crystal clear water inside my electrical connection that my wiring harness was plugged into. I sopped up the water and fixed it myself. Also had the ac replaced but it doesn't work. Never did. They said it was my fault it was leaking because of some prior damage to the front end. Why even replace it if they knew it wouldn't work? I don't recommend them and it's true they think they are hot poop in this industry and it's true they are hot poop.

Comparing my experience with previous reviews, I didn't have any issues with the staff or service,…read morejust the price . . . then again, it is a diesel truck, and I was told to expect anything but cheap repairs. As for the trouble, diagnosis, repair and overall situation of my vehicle. I had suspected the turbo blew on my 160K mile, 2011 F250 some 250 mile back. The wife was frantically (not really frantic, but I needed a word) searching for a repair shop somewhere in Phoenix . . . if we make it from the Churaico Summit on-ramp when . . . BANG ! ! !, I look down and there is no boost pressure indicating on the dash. "You might as well find us a rental nearby the repair place, as well", I say. She found us a rental place just two blocks away. Anticipating a costly and lengthy turbo charger replacement we proceeded to get ourselves a rental to compete our road trip to Corpus Cristi, Texas by way of Denver, Colorado. We pull up to SD and I speak with the service writer Jonathan, as he quickly begins surveying my vehicle. Jonathan expressed his concern for us 'already getting a rental because' . . . , as he reaches under the hood, 'these are usually' . . . "Yep! Right there". "Because I could've got you outta here in an hour and a half". Long story short, we kept the rental and Jonathan, at first, reluctantly agreed to store the vehicle for two weeks while we roadtrip in a comfortable rental without breakdown worries again. I did agree to an additional ~$350 service diagnostic to kinda help with keeping my truck for those two weeks. Upon return from our trip, I was swiftly settled with my writer and I asked about obtaining different decals I see they had on display. The writer (sorry, didn't get his name) showed me some stuff they had in their showroom and gave me a t-shirt of my choice, just not all sizes and colors. I found something that shows off their cool logo well. These guys are the legit diesel hot rod shop. Great service! Dicks

Deer Valley Trailer

Deer Valley Trailer

(39 reviews)

I had a very disappointing and unsafe experience at Deer Valley Trailers. I brought my trailer in…read moreto have the jack repaired. The team had me remove my off-road vehicle from the trailer, they took the trailer into the shop, and then later placed the trailer back onto my vehicle -- but did not latch or secure it. This was never communicated to me, and it is not stated anywhere in their paperwork. Several employees stood outside and watched while I began loading my off-road vehicle back onto the trailer, and no one warned me that the trailer had not been secured. As soon as weight went onto the trailer, it shifted forward and hit my SUV, causing damage to the rear of the vehicle. When I brought this to their attention, the business took no responsibility and said it was "their policy" not to latch trailers, even though they still placed it on my vehicle. The owner, Mike Pauly, also showed no interest in helping resolve the situation. While I acknowledge that I should have double-checked the latch myself, I reasonably expected a professional trailer shop to communicate safety risks and not return a trailer to a customer in an unsecured condition. The lack of communication and accountability was extremely disappointing, and I would caution others to be very careful when doing business here.

Customer service was AWESOME. That ladies in the office were friendly and efficient. I pulled…read moremy trailer to the back gate and the techs were there to greet me and check out the issue with my boat trailer. They did a quick electrical diagnostic. The whole repair took less than 2 hours. The cost was very reasonable. I strongly recommend this place if you need work on your trailer.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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