After getting a routine tire rotation at my Nissan dealership in Phoenix the day prior, I was driving up I-17 on my way out of town & the tires were hopping like crazy & the entire car was shuddering along the freeway. I got off & saw a Discount Tire, who I get all my tires from & trust & knowing my car had recently been inspected at the dealership & all I had done was the tire rotation, I was hoping they could help. This was not my regular Discount Tire location, but then I don't seem to have a regular one, I use whichever shop is close when I need it, which is usually unplanned & unexpected. They always come through for me! It wasn't too long of a wait considering i was a drop in. They inspected every tire & also had their wheel alignment specialist look it over to be sure. He did find & make some slight adjustments to my alignment & they rebalanced all 4 tires, replacing the weights. I was able to continue on with my trip & my car rode like dream! I am so happy with the results! read more

After 30 years as a loyal Discount customer, my recent experience at this location has caused me to lose confidence in the brand entirely. The service and leadership displayed by Dimitri were unacceptable. I was given false promises and information that I later discovered was untrue. When I attempted to address the issue, the response I received was simply that "it wasn't personal." Whether it was personal to him or not, it absolutely became personal to me the moment I was lied to and misled as a customer. What concerns me most is not only the poor customer service, but the apparent lack of accountability and leadership throughout the situation. After three decades of loyalty to your company, I expected honesty, professionalism, and a sincere effort to resolve the matter -- none of which I experienced. If corporate leadership genuinely cares about customer experience and brand integrity, I have documentation and proof supporting my concerns, including evidence of the misleading statements and unfulfilled promises made during this interaction. I would welcome the opportunity to provide further details and discuss the matter with someone empowered to address it appropriately. Sincerely, Robert Bohart read more

Subject: Saved By Nik at Discount Tires I got a flat tire while heading out on a small road trip. About halfway through the drive we noticed the tire was flat, and luckily we were right near a gas station. We stopped and called AAA, and they quickly put on the spare so we could get back on the road. We arrived at Discount Tire at 5:59 PM, literally one minute before closing. I would have completely understood if they told us we were too late since they were about to close. Instead, the service agent Nik told us not to worry and that he would take care of it after hearing our situation. That level of customer service really stood out. They helped us out even though it meant staying a little late. I use Discount Tire for all my tire needs, and experiences like this are exactly why. Excellent customer service and a great team. read more

Possibly the worst customer service I've ever witnessed at any tire store. The 3 guys at the front counters did everything possible to avoid helping the three of us in line. I left rather than wait any longer. I've never seen such disregard and I've bought tires at Goodyear, firestone, American and all the Discounts I've been shopped at. . Will never go back to this location read more

Five Stars! Outstanding Service from Oleksander! I had a fantastic experience at the Discount Tire in Anthem, Arizona. I was helped by Oleksander, and he was absolutely excellent. He greeted me with genuine friendliness, quickly understood the issue with my tires, and got everything taken care of faster than I expected. It's rare to find someone who combines efficiency, professionalism, and great customer service so naturally. Oleksander is a standout representative for Discount Tire, and experiences like this are exactly why I keep coming back. Highly recommend this location! read more

I've been trying to have defective tires replaced since November 2025, and it's now March 2026 with no resolution. Each time I go into the store, I'm told they need to check on something and that they'll call me back. The problem is--they never do. They were very quick to sell the tires, but when it comes to addressing a warranty issue or product defect, the follow-through has been extremely disappointing. read more

The best! Truly treat you like family! Service is quick, kind, and no-nonsense! Highly recommend! Prices are fair too!

These guys helped me out of an extremely tight spot. My brother had a medical crisis, and I had to move his truck and trailer, but the trailer had a flat. Hey, he had a spare! Except the spare was apparently for his first trailer and had six lug holes on its rim, not five. Took off the flat, took both to Discount, and the moved the good tire to the useable rim in very little time. We were able to get the truck and trailer moved to safe storage, and the day was saved. I really appreciated their service. It removed a great worry from my mind, and I can't say enough good about them. read more

The service is suck ass nothing but lies I westing the whole morning cuz they promised to be done in 2 hours, come back in 2 hours my car not even started yet . This is not the first they've done to me . Go somewhere else this is a joke read more

I would really recommended this location after my experience today. They're were very friendly and helpful! I was told at another tire shop that I needed all my tires replaced and that it was going to cost about $200 a tire. While I was still there, another person pulled me aside and said I was being ripped off and recommended I try Discount Tire instead. I called and spoke with Kalib, and he told me the exact same tire I was quoted $200 for only costs $53 through them. Huge difference. I'm so glad I checked! read more

i called a day before my appointment and when I got there they told me that nobody did schedule me and I needed the same day and I was denied I was really disappointed and explained my situation and to the manager that I was a 10 year old client owner of six vehicles and they were going to lose me as a client and he didn't care. read more

I've been coming to the Anthem Discount Tire location for years, and the staff is always amazing. Today, I stopped by to get my tires filled, and Nick (super friendly!) let me know that I needed new back tires--which I already knew but had been putting off. I went inside, and Jenny helped me through the process. She was incredibly helpful and didn't make me feel pressured to purchase the most expensive tires. She felt very honest and genuinely wanted to help me find the best option for my needs. Whoever does the hiring at this location did a fantastic job choosing both Nick and Jenny. Great service all around! read more

Sergio and Jenn Great customer service! If you need to repair, replace tires they will treat you right every time! Great team dedicated to customer satisfaction. The only place to buy tires! read more

Their customer service is terrible! They didn't follow up with a phone call when they said they would. They seemed put out with our emergency tire blow out even though we purchased an expensive tire. The service was not completed in the time stated & we had to make a 2nd trip across town. It's one thing if it's one individual but it was every service rep we encountered. read more

I don't normally leave reviews on Yelp, however my experience this morning with a young man named (I hope I have his name right!) Colton who checked the tire pressure on my 007 Ford Thunderbird was absolutely OUTSTANDING! This fellow is absolutely PERSONALITY PLUS. (No, I am not one of his relatives). I predict that he will go far, whether as a manager of a Discount Tire store or whatever he chooses. He seems too nice a person to enter politics, but he would certainly excel. And great handshake as well. BRAVO my friend. read more

The people who work here are completely incompetent. For starters, if you come here, plan to spend your whole day here as they will take an additional 3-4 hours from your original estimated finish time. They have a link they text you that is supposed to update when your car is in the bay and completed but is entirely unreliable and inaccurate. I've also watched the assistant manager spend over an hour trying to change two tires. Not only did this take forever, he also repeatedly got the socket stuck in the wheel, using everything from hand tools to power tools to get it out, only causing damage to my rims and lug nuts. Oh, I should mention, the assistant manager was replacing two tires because they dented and scratched the first set of brand new rims. They then tried to lie and come up with a story to cover their butts. This place is run by a bunch of inept high schoolers that don't know the difference between their a** and a hole in the ground. I would give them 0 stars if I could. read more

Rick was great! The prices on tires are great! We won't go any other place. We were in and out in a little over an hour. Everyone that we came in contact with was helpful and very nice. read more

Discount Tire - Four new tires!! - Tires Near Me - Anthem, Arizona

All discount tires have been pretty good, but Colton and Nick really stepped up and saved the day today. I had a tire blowout on my way to flagstaff and they helped get tires that fit my vehicle which aren't common and install them in enough time for me to still make it to my event. The whole team was great too as I had a pretty serious time crunch. Big fan of the Anthem discount tire!!! read more

Discount Tire - Tires Near Me - Anthem, Arizona

Last minute saviors! I got a screw in one of my tires. I was smart enough to go online and make an appointment so I waited for about eight minutes until they got it in and fixed it at no charge. I get my tires rotated here every 3-5,000 miles depending on how warm it is outside and I have not had better customer service anywhere in the past year. Every single member of their staff is amazing and the only recommendation I have is that you make an appointment because everyone knows how awesome they are so they're always crowded. When it comes to making a tire purchase I will go nowhere else. They are absolutely incredible and they will do whatever it takes to earn your business. read more

Wish we had taken a photo. Great place...without them our birthday celebration would not have happened. Took a naiil in our tire this morning on the way to Sedona...what are the chances that it was the very ramp for Direct Tire? Jason @ Chevron (where we stopped for gas.) said they were straight up and the best in the area withrires. Big smiles, .competent...hey took us in immediately to get us back on the road iontime. D A business you can trust. Clean, polished, knowledglable and quality work quickly. USE WITH CONFIDENCE. read more

This is the best Discount Tire. They come out to your car before you even get out. They are welcoming and professional. Even offering me a water bottle. They had me in and out in no time. They didn't try and push me to buy a set of tires. We are almost due for a set, they mentioned it and left me a card. There is another Discount close to our home and they are to busy to care. They usually tell me to come back the next day. Then there is the other 2 discounts that they try and pressure you into a new set of tires in the past. On a different vehicle with expensive low profile tires I went in I'll never forget the sales guy telling me " I have some bad news... ( like somebody died) you'll need a set of tires. Funny cause I had a warranty. He acted shocked ohhh I'll have to check on that. Anthem Discount is awesome and honest we will buy a set through them when it's time. We will be back to your clean professional business. read more

I was headed up to Flagstaff on Saturday and ended up with a flat tire. This was the closest tire shop so I drove in on my spare. Morgan checked my tires and let me know the flat seemed to be a valve stem issue. One of my other tires ended up needing to be replaced, and the tire that brought me in was able to be fixed for free. I feel Morgan was honest and really did what he could to help me cost wise and get me back on the road quickly and safely! read more

Is the worse part to go get tire they customer service takes to long for just to fix a tire am so disappointed with them so bad is my last time in this place ‍ read more

Went in last Thursday due to a flat. They warrantied the tire that went flat. I bought two new tires on top of the warrantied one. Paid over $500 for two tires. Told them I would come back tomorrow to get it. I get a call a couple hours later saying they don't have one of the tires and their inventory was off. No biggie, I understand. Said it would be in on Monday. Life happened and wasn't able to get it in until today. I show up to pick it up. The guy at the counter handed me my keys and receipt and told me to have a nice day. I walk out to my truck and check to make sure exchanged the correct tire and notice two missing lug nuts on my front passenger tire. They were really sending me on the way with a huge safety issue! I went back in and they told me to head over to brake masters and I could pay them to fix it. I told them no way was I paying that and that my truck and this exact tire was just serviced on Thursday. They said tell brake masters to "put it on their bill" turns out brake masters does it for them for free and said it happens sometimes 3-4 times a day. I understand mistakes happen but this was a really big mistake and could've been a huge hazard if it wasn't for my own diligence. read more

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These guys were on top of their game. The desk experience was professional and polite. The link to keep track of the progress on your car is so great! They were true to their word about the wait. Nice! Excellent service! Also a very clean waiting room. read more

Discount Tire - Front waiting area. - Tires Near Me - Anthem, Arizona

How does any other tire store compete with the outstanding service we get at discount tire. We would never go anyplace else!

Always have such a great experience with discount! Everyone here is so kind and informative. They always get whatever service I need done so quickly. I appreciate them so much! read more

Hooray for me and another trip to Discount Tire in Anthem. I picked up a nail causing a slow leak.... This happened a few weeks ago also! In between I also had new rims installed. Love the rims! Long story short-Hayden got me in line to get the tire fixed and the tech (missed his name) took care of the rest. They even helped me procure a second lug key just in case. I appreciate the kind service, quality and patience this store has shown me for many years! read more

Poor customer service!!! When I pointed to the guy at the desk that the product ordered ( Carlisle tire 5.30-12, 6 ply) was not the one received ( 2 ply sidewall ,3 ply thread , not a real 6 ply), he became rude and said "Well, on my screen I read 6 ply, I am not going to educate you on tires" read more

Went in today and was helped by Nick, his customer service and attitude was over the top. When I returned to pick up my car a few hours later he remembered my name. He is a class act! see Nick when you go there. read more

Came in today very stressed out with car troubles and Nick completely sorted me out, reassured me and did everything he could do for me. Honestly if there's any way to give him a raise it's needed, he's a good man. I have never left a review anywhere with yelp but I needed to download it to say how helpful he was. read more

The best customer service in a long time. I got there early and he gave me a chair outside to wait. Got in right in. Great price. Thank you for your awesome communication. The waiting area is very clean. read more

Discount Tire - Great customer service! - Tires Near Me - Anthem, Arizona

So far so good! Service was exceptional and fast. Had a flat tire in the morning and they patched it very fast considering I was a walk in. Everyone was nice and knowledgeable overall had a great experience. read more

Discount Tire - Tires Near Me - Anthem, Arizona

Got a flat tire on the 17 and this shop was the closest location. I had to wait about 2 hours for them just to look at my car and see if they could patch it. After waiting for 2 hours+ they finally bring my car in and 5 minutes later they tell me they can't fix it. Unfortunately, they didn't have any tires my size in stock and couldn't even tell me if any other discount tires in town had them in stock. Big waste of time. read more

Nick was very great and professional with customer service. Fast, efficient and a great help to those who come for assistance. Would recommend and come back again. read more

Jenny was absolutely amazing! She called me before my appt to confirm my service and make sure she had the tires in stock that I needed. My Tesla piece on my tire was broken during the tire change and she told me she had already ordered a new one. She called on Saturday and followed up on a brake issue I was having that actually resolved shortly after I left. She has excellent customer service and follow through and is amazing!!! read more

Personal service. Stood at desk for several minutes before a staff passed by and committed that someone would be with me in a minute. Continued to stand as various staff came and went. The phone rang and one of the staff answered it, spoke with the customer, answered question. I continued to wait. Phone rang again. Staff answered, answered question. I continued to stand. Finally decided to use my cell. Called store. One of the staff answered the phone. I asked for an appointment for a tire rotation. He realized after a few moments that he was looking at the person with whom he was speaking. Conclusion, don't go to store Call. read more

$1800 worth of BFG TA's, told the lug nuts are swelling and need replacement, they don't have em. One falls off, I get them from Amazon, make appointment, sit for 2+ hours while they take everyone else- we lost the ticket? Right your just not making $$$ on it. BTW the kid tries to sell me wiper blades, how about focusing on customer service first. read more

My car tire pressure light came on and might be the whether change outside causing it again. I better be safe on the road than sorry. Discount Tire are the best offering free tire pressure check and to patch them at no cost. I have been to various locations. The staff at each location is always the same providing superb service. They are always friendly, helpful, and providing all the details with a smile. I don't mind waiting at this location since the Anthem Outlet was just across the street. After one hour and got a text it was done. I'm so glad I decided to have them look at tires since they ended up finding a nail in one of them, eek! read more

The first time that we've been to this Discount Tire here in Anthem we have usually gone to the Discount Tire in Prescott Arizona because of where we live but they are usually hot and extremely busy where the weight is at least 2 hours so we decided to come into Anthem today to do our tire here and as luck would have it we got seen within 30 minutes fast easy convenient and and stopped and decided to get something to eat. read more