Subject: Saved By Nik at Discount Tires…read more I got a flat tire while heading out on a small road trip. About halfway through the drive we noticed the tire was flat, and luckily we were right near a gas station. We stopped and called AAA, and they quickly put on the spare so we could get back on the road. We arrived at Discount Tire at 5:59 PM, literally one minute before closing. I would have completely understood if they told us we were too late since they were about to close. Instead, the service agent Nik told us not to worry and that he would take care of it after hearing our situation. That level of customer service really stood out. They helped us out even though it meant staying a little late. I use Discount Tire for all my tire needs, and experiences like this are exactly why. Excellent customer service and a great team.

Five Stars! Outstanding Service from Oleksander!…read more I had a fantastic experience at the Discount Tire in Anthem, Arizona. I was helped by Oleksander, and he was absolutely excellent. He greeted me with genuine friendliness, quickly understood the issue with my tires, and got everything taken care of faster than I expected. It's rare to find someone who combines efficiency, professionalism, and great customer service so naturally. Oleksander is a standout representative for Discount Tire, and experiences like this are exactly why I keep coming back. Highly recommend this location!

Just needed an alignment but I was able to schedule it the same day and they got it done in an hour…read moreand everyone was polite and professional. Ill be back! Thanks!

Went in for an oil change and they found out my tires were coming apart. Hooked up on a great deal…read morefor a set. Love this place

Always have good experiences. My first experience was with Alex a long time ago and he was amazing…read more Each person after that has been so kind. Thank you Alex for paving the way.

One of the worst experiences we've had at Discount, unfortunately…read more Came in around noon to have our tire fixed as it had a nail in it and they said it would be about an hour and 45 min. No worries... except over 2 hours later we see them pull the truck into a bay and the guy starts taking off the wrong tire. My husband goes and catches him... they finally, at least 1/2 hour later start putting the fixed tire on and do not torque the first one he took off! When my husband went to get into his truck, which has light grey cloth seats... it was COVERED in dirt and Grease... not sure if it will come out. Ridiculous One good thing was one of the guys apologizing to us for it taking so long which we did appreciate.

I've always had good service at this anthem location, friendly people and knowledgeable…read moretechnicians. Pricing seems on par with other local shops. Always quick for oil changes and other maintenance.

No More Dealership Service for My Truck I was driving down…read moreI-17 at 75 mph when my well-maintained 2016 Silverado suddenly lost power -- I lost steering control, braking became difficult, the wipers turned on by themselves, and several LED alerts started flashing. It was a scary experience! O'Reilly Auto Parts ran a diagnostic scan and confirmed the battery was fine, suggesting it might be the alternator, but they recommended I go to a Chevy dealership for a more advanced diagnosis. I went to Midway Chevy, and the service advisor immediately said I needed a new battery. I wasn't confident in that quick assessment and asked for a full inspection, but they said it could take up to two days just to look at it -- and several more days for repairs. That meant a week of car rental costs and a huge bill! So, I decided to find a local shop and had my truck towed to Wilhelm Automotive in Anthem, AZ. Best decision ever. The next morning, Wilhelm's team ran a thorough diagnostic and found the real issue -- a wiring problem between the engine and the battery. They fixed it the same day, in just a few hours, and at a very reasonable price. My Service Advisor, Kyle Long, even arranged and paid for an Uber to pick me up at home so I could get back to my truck. From start to finish, the service was professional, transparent, and refreshingly honest. The certified techs clearly know what they're doing, their equipment is state-of-the-art, and their customer care is second to none. No upselling, no unnecessary repairs -- just integrity and quality work. Wilhelm Automotive has definitely earned my trust. With their nearly 1,000 five-star reviews, it's clear I'm not the only one who feels this way. They're now my go-to shop for all future service and repairs -- no more dealership visits for me!

Have been using this location for oil changes for a few years for our six vehicles. Easy to make…read moreappointments. In and out fast. Do what I need.

Chris and his wife are above and beyond the best. There repair shop up in anthem just past Walmart…read moreis by far the fairest and hardest working shop in anthem. They have worked on 3 different personal vehicles of mine along with the fleet of vans I have for my company. They get all repairs done in a timely manner and are very well priced!! I would only recommend them to all my friends compared to the other over priced and unfriendly service you usually get at other anthem oil and lube shops. Thanks again for all the honesty and help!

All the guys here have been great! We are traveling from San Diego to Sedona, and our Jeep had a…read moremajor problem. This Firestone location has stayed open for us past closing hours to fix our vehicle. They have been professional, courteous, and extraordinarily helpful. We really appreciate this business!

I have to be honest I had very negative experiences with the Firestone tires in California. But The…read moreteam at this store is very professional and courteous. We had some issues with the two front tires purchased here a month ago and they performed extensive check up and finally decided to offer warranty replacement on them. I also did other services like brake flush with ABS and it was good.

I needed to replace the skid place under my honda civic and called the dealership up the street…read more The wanted to charge me $200 to clip the part on. Brake Masters did it for only $10. They got in and out in under 10 minutes also. Big thank you to the gentlemen up front who helped me. Sorry, I didn't get his name, but he was really nice and was a big help. I could not be happier.

This place is a joke. Stopped by to see if they could swap out a battery in my car. The guy at…read morethe counter acted as if I was bothering him and walked away for 15 minutes while I waiting in the empty lobby and said he has one. Two hours to install. Nope.

This will be a lawsuit against AutoZone. on 6/18/2025, I went to AutoZone and purchased power…read moresteering fluid and windshield wipers. While I was in the store, an employee offered to fill the reservoir with the power steering fluid. Install the wiper blades, and fill the power steering fluid. I gladly agreed, and we went to my car, which was parked right in front of the door. He then poured the fluid into the BRAKE FLUID RESERVOIR. Then installed the wiper blades. Because the formulation cannot be mixed, as it is corrosive, it destroys the seals and master cylinder. After he put the cap back on, he was visibly startled because he saw it was brake fluid. He went from being overly helpful to rude, and was so shaken that he had difficulty installing the wipers. He almost tripped over me to get back into the store while I thanked him, but he didn't respond when I said goodbye. Before this, I asked him for a referral to a mechanic because I needed to have my Infiniti serviced. He gave me a card. I was grateful and said I would go directly there. (I am not a mechanic, so I did not question this in the moment but watched him do it.) I drove directly to the mechanic that he recommended to get an estimate. That mechanic gave me a loner and called me the next day with the estimate of what my vehicle needed. He also said I topped off your power steering fluid because it was low! When I got home, I looked under the hood to check my fluids, and while doing this, I read the cap of each, and the power steering is in the front and the other side of the engine. This is documented, and I will provide the exhibits. I went to the store and talked to the manager. He said that I must have done it and they were not at fault. I asked him to look at the security cameras. He laughed and said they do not have cameras. They do. I asked for the regional manager's phone number, and they wrote it down on paper with his name, which is Kyle. I left. I went home and called the number, and it was answered by someone who laughed and denied everything. The store probably gave me the phone number to the guy who did it in the first place. He said they have no cameras. At the same time, he was joking and mocking me for bringing this up. So "I said, Well, you know I am recording this call". He said Well then, we cannot speak to you and hung up the phone. I called the corporate complaint phone number and spoke to Lou, who told me to keep my records, and he was going to escalate the ticket to corporate." He said they will return your call within 48 hours. They did not. In the meantime, I took my vehicle to a mechanic and had him flush the brake fluid to see if that could stop the progression of the damage. I had the system flushed and prayed that would be good enough to save the master cylinder and seals. My breaks were 'spongy', and sometimes I needed to press harder than other times. They were never consistent in stopping my car. I have never had one problem with my brakes! It continued to get worse each day, but I have no way to pay for a bill like that. Each time I called the complaint number for AutoZone I spoke to the same person. His name was Lou. No one ever got back to me. I drove home from work on 9/03/25 and stopped at In-N-Out Burger. While I waited, I advanced my car forward behind a truck and pressed the brake. The pedal went to the floor, and I ran right into the truck ahead of me. The car didn't even slow down. I immediately called the "corporate" number again. Talked to the same customer service agent, and he said I will escalate this ticket, and they will call you back within 48 hours. No one has. I need help with this as soon as possible. I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition. I have been getting Uber to work and back, which is approximately $100.00 per day. I am now renting a car. I have no one to help me, and I am helpless. Please Help Me! I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition LAURA I HAVE MORE THAN ENOUGH DOCUMENTATION. I CAN PROVIDE THE EXHIBITS -LAURA

Staff very helpful, great knowledge nice and helpful. Knew exact what I needed and supplies needed.read more

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

Richard, was on time and went to work on my ride immediately. His knowledge in the field is…read moreexcellent and his work is professional! I would recommend Richard to anyone who needs a great service mechanic!

He was communicative and was early for the appointment. Checked out everything and got the vehicle…read morerunning and I highly recommend Richard.