Got an alert that my tire pressure was off, got checked and the attendant immediately could hear…read morewhere the air was leaking out of the tire. They replaced my tire and ensured it was done quickly and efficiently. Because I've been a loyal customer they made sure to keep the replacement at a discounted rate. Really thankful for their help!

Discount Tire blunder !!!!…read more Came in morning of 5/29/25 because my low tire air pressure lights came on. I was told needed 2 tires replaced as well as all my tire sensors replaced. I drive a 2013 Prius. They did the work in about 20 minutes and I assumed it would take over an hour. The speed of work was impressive, While driving home I noticed the low tire air pressure was still on so I called them about it. Employee A told me that it was normal and it would go away in 15 to 20 minutes. I did a few errands and after an hour the light was still on so I drove back to Discount Tire so they could have a look. Employee B told me it usually takes 15 to 20 minutes BUT it could take a full day. He told me this after doing a visual inspection. Now after almost a day has passed (19 hours as of this review) my low tire air pressure light is still on. I decided to go on ChatGPT and ask the AI about how long it takes for the light to go away and basically all 2013 Prius sensors must be manually reset, they do not go away after 20 minutes or 1 day. So 2 different employees from Discount Tire gave me erroneous feedback. I now must come in person for the 3rd time to explain this to them. How hard can it be replace sensors for a 2013 Prius and do it right the first time ?!?!?! I give them 2 stars because they are super friendly and the shop is super clean!! I deducted 3 stars because 2 different employees told me wrong info. The guys who did the actual install missed something, employee A missed something and employee B missed something. How can 3 different pairs of eyeballs and 3 different brain stems miss this easy fix??? Wow!!!! The tires here are truly discounted, hence the name but please please please do not discount the technical training for replacing tire sensors. Really, how hard can that be ?!?!? Take a look at my pics to prove that I did come in the time that I stated (about 9am on 5/29) and also my sensor lights are still on at 430am the next day (5/30) I hope to God that wrong sensors were NOT put in my car but I'll find out when I come back to this same Discount Tire when they open in a few hours. I thank God this is Discount Tire and not Discount PaceMakers or Discount Commercial Airplanes or Discount Suspension Bridges. I wouldn't want them screwing up those things!!!

This place is a joke. Stopped by to see if they could swap out a battery in my car. The guy at…read morethe counter acted as if I was bothering him and walked away for 15 minutes while I waiting in the empty lobby and said he has one. Two hours to install. Nope.

The price and quality or work is not up to par. $1800 later pulled out and had to turn around and…read morego back. The quality of the work is sub standard and the price is higher than the dealership and it was not fixed.

I'm always in awe with the Techs here and the Manager Trish, always goes above and beyond…read more You can tell she takes pride in her customer service and her staff supports that also. I have a Landrover and the Dealership could not find a coolant leak not once, but twice. I took my car to Wilhelm in Anthem and they were able to find the leak right away. Channing not only found the leak but located a defective part in the coolant line. Kyle and Justin are great Techs too and have also worked on my Landrover. Trish went out of her way to get my vehicle to the shop and helped me with transportation. I highly recommend this place!

Took our 2013 Honda Fit in for cruise control repairs. Service Advisor Kyle Long was excellent in…read moreaddressing the problem with good effort and advice. He was professional, competent, honest and congenial. A good experience with Wilhelm and Kyle.

After getting a routine tire rotation at my Nissan dealership in Phoenix the day prior, I was…read moredriving up I-17 on my way out of town & the tires were hopping like crazy & the entire car was shuddering along the freeway. I got off & saw a Discount Tire, who I get all my tires from & trust & knowing my car had recently been inspected at the dealership & all I had done was the tire rotation, I was hoping they could help. This was not my regular Discount Tire location, but then I don't seem to have a regular one, I use whichever shop is close when I need it, which is usually unplanned & unexpected. They always come through for me! It wasn't too long of a wait considering i was a drop in. They inspected every tire & also had their wheel alignment specialist look it over to be sure. He did find & make some slight adjustments to my alignment & they rebalanced all 4 tires, replacing the weights. I was able to continue on with my trip & my car rode like dream! I am so happy with the results!

After 30 years as a loyal Discount customer, my recent experience at this location has caused me to…read morelose confidence in the brand entirely. The service and leadership displayed by Dimitri were unacceptable. I was given false promises and information that I later discovered was untrue. When I attempted to address the issue, the response I received was simply that "it wasn't personal." Whether it was personal to him or not, it absolutely became personal to me the moment I was lied to and misled as a customer. What concerns me most is not only the poor customer service, but the apparent lack of accountability and leadership throughout the situation. After three decades of loyalty to your company, I expected honesty, professionalism, and a sincere effort to resolve the matter -- none of which I experienced. If corporate leadership genuinely cares about customer experience and brand integrity, I have documentation and proof supporting my concerns, including evidence of the misleading statements and unfulfilled promises made during this interaction. I would welcome the opportunity to provide further details and discuss the matter with someone empowered to address it appropriately. Sincerely, Robert Bohart

As a female I dread taking my car in for service....HOWEVER....If you are looking for QUALITY and…read moreVALUE this is the place to bring your vehicle. Mark and his team are AMAZING! I needed 4 tires an oil change and a new belt. There was a tire special running that I got to take advantage of. From start to finish the technicians communicate with you and diagnose your vehicle. They also don't push services, they will let you know what's urgent and what can wait to be fixed in time. They also offer great flexible payment plans that are interest free for a bit! Also, you don't have to have good credit to qualify. Just know that the entire team will take care of you here!!!

Blew my tire on the interstate. Discount tire said it would take more than an hour wait to fix…read more These guys had it fixed in 15 minutes. Thank you!

The staff here is amazing! My husband got in a MVC nearby and PD had him move the vehicle to a…read moreparking lot nearby. He parked in this facilities parking lot. He went in and apologized for parking his car and that there was coolant leaking. The staff members quickly showed kindness and asked if he needed any help and allowed him to park there as long as he needed. They even gave him a water bottle. Their true kindness and service was unmatched. Reminded us of good in hard days!

Made an appointment for 8:00 am went in at 7:45 was told that the employees don't start until 8:30…read more Why do u have a 8:00 appointment on your website when you can't start working on my car until 8:30 ?

Attn. Anthem Area, Automotive Service Customers: We found…read morelast year a "Hidden Gem" business located here in Anthem that performs quality, professional workmanship on our Porsches (2) and a daily driver, Mazda 5, vehicles. We have since "disavowed" the Scottsdale Dealership (where one was purchased) that not only OVERCHARGED our family for services but were dishonest to boot! Locate that review on the Google review page for details, if interested. Today, I had the pleasure of an oil change and inspection on our Porsche 911 (Turbo), which is a personal treasure, performed by Manager, Gary and technician Daniel. I chose their Full Synthetic (Mobile 1) and their "branded" filter, which is highly rated. I plan on recommending this company to all our friends and neighbors along with the Officers where I volunteer at a local firearm range. Thanks again, Mike (Owner) and the staff at this Quality Establishment. Sincerely, Dave and Dianna M

My 2024 Silverado states on Carfax that this center serviced my vehicle on 2/2/2026. Oil service,…read morepower steering pump replacement and flush. Water pump and cooling flush.Truck has electric power steering and if water pump was leaking would be under warranty. Live in Scottsdale why go to Anthem. Have spoken to Gary twice starting 3/2/2026 and emailed asking to remove this. No return call or retraction of service to Carfax. Also I am a ASE Master auto tech and service vehicle myself. Jeff McNulty

I have been to this location more than 10 times, with both mine and my wife's cars. Every single…read moretime, without fail, have been treated honestly and fairly. They stand behind their work and go above and beyond to make sure that happens. I will not go anywhere else. Thanks!

This place is phenomenal. My wife's car has had a perpetual slow leak on a tire and we took it to a…read morebig-o where they had forgotten about our car out front stated they fixed it but then never did. Came to Big Brand Tires because we wanted a good local tire shop. Zach and the team are world class and got our tire fixed, incredible customer service. Will 10/10 be coming back when we need to get new tires on either of our vehicles.