Alai was great helping me with finding the best battery for the Canam and also changing the battery on my car keys. Thanks for all your help and patience. read more

Excellent service! Always enjoy stopping in they give service with a smile. Good variety of products. read more

I had to buy a new charger for my phone as my old wasn't charging. Tyler was very helpful. The price was more expensive than other stores but the service was outstanding. read more

Batteries Plus - New Charger. - Battery Stores Near Me - Scottsdale, Arizona

Something has changed with this company. Used to be helpful and accept recyclable materials. Now charges, by weight to take used batteries. Prices are high and the only reason to use them is for batteries and bulbs that are hard to find at other stores like Walmart. read more

STAY AWAY If i could , i would give batteries and bulbs ZERO Stars ..... I have bought manny Batteries from this Location . They refused to warranty my AGM $300 battery i purchased from them . It was only 1-year old at the time i went in with battery . The battery has full replacement for 3-years . please fellow Arizonians , dont do business with these Crooks !!! They dont honor there warranty and sell Inferior batteries . You will remember me when They burn you also . The batteries plus chain is a scam !!! Junk Quality Poor Service Fake warranty Bad Attitude Liars and Losers STAY AWAY !!!!! read more

Julian, the manager and Tyler on staff were great to deal with. Battery on my wife's car went south 3 months before warranty replacement. Since I'm recovering from surgery, my wife did a self jump with a self jumping unit (which I have in both my truck and her cart as a just in case) and drove over to the store on Scottsdale road. They installed a new battery under warranty full replacement and things were good to go. Maybe this review will help them get a bonus or a raise. Thanks, I will continue to buy from Batteries Plus..... Side note: Batteries plus stores are owned by a quality US battery manufacturer named Enersys. They have very good brands of batteries with industry leading warranties....North Star / Odyssey / X2 among there automotive line of batteries. I use X2 AGM and Lithium batteries in my boat, RV. They are great....Bob / Fountain Hills, AZ read more

Shoutout to Jake! I had a flat tire in the parking lot, and even though the store was already closed, he went back in, grabbed an air pump, and helped me fill my tire so I could make it home. Great human! read more

While they did not carry the product I needed the staff took the time to help me figure out how to find it.

I called for a laptop battery replacement and they gave me the cost and how long it would take and then...he let me know I could get the battery faster on Amazon and R and R was easy and I had any install issues, they could install it for me for a small fee. I was able to do it all myself. They have been around for a long time. They do business the right way. read more

I can't believe what just transpired. I bought a three year battery two years ago. I have had an issue with it where the battery does after a couple days of sitting. So, I brought it in. I was told that the battery was at 4v, and due to company policy they can't warranty a battery less than 10v, and a normal battery would never drop below 10v. Well, thats why we brought it in, something was wrong with it and it wont hold a charge. So anyway, please buy your batteries elsewhere. The warranty is just a piece of paper that they will not honor. read more

Great service with a smile. And they hare batteries!! Lithium, regular, 9-volt...they're all there! Smiley face here!

I brought in a battery for lift chair. He was able to determine that while charged it was due for replacement. Got two batteries and the chair lift worked perfectly. Very professional. They know what they r doing. Will return as needed. read more

Probably the worst customer service experience in awhile. I needed a lithium battery for a dive light. The nice sales guy showed me what might work in my flashlight and said if it doesn't work to return the battery. He said here's a receipt but if the return is within 14 days you don't need the receipt or battery package. I said, in that case I'll buy 4. Unfortunately the battery did not work, it shut down right after the light was turned off. I also charged the other 3 batteries and none of them worked. Came back to the store 3 days later and was told by a different sales guy that what I was told was against policy. He also said reporting this could get the other sales guy fired. He kept cutting me off and was basically an arrogant jerk. I told him to have his manager call me and have received no call back. Next communication is to the corporate office, if anyone should be retrained, it's the second sales guy. No need to drive to this store, Amazon has everything they carry for less than read more

Batteries Plus - Nice guy. - Battery Stores Near Me - Scottsdale, Arizona

they were nice enough to give me a loaner battery when they don't have my original battery in stock to replace it but they never called me back when they got my original battery back in stock so I brought the battery back because it was bad. They told me they can't do nothing because it was over two years. they tested the loaner battery and said it was good. I put it back in the car had to jumpstart it again. I will buy my batteries at Walmart. At least they stand behind there warranties. what really sucks I still had a year and a half a free replacement on my original battery screw battery plus never buying anything there again. read more

This store and all their stores are the b Dr. Everyone takes care of the customer.Ryan here helped my friend with a reprogrammable key for car. Make sure you buy battery for car key for life,and ask for any reprogrammable coupon. Ryan here is awesome, and all the staff read more

Batteries Plus - Ryan reprogrammed car key - Battery Stores Near Me - Scottsdale, Arizona

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Ryan was extremely helpful! I needed 2 car key fob batteries replaced ASAP and he jumped on it immediately. He even found me a coupon! Ryan has such a positive attitude, and the process only took 2 minutes! 10/10 experience read more

Very helpful and recommend them Great spot. The team got me squared away right away! Michael read more

Conveniently located good store hours had to find a replacement battery from my house alarm . Batteries plus is a Clean store, with knowledgeable employee had the battery I needed would recommend read more

Issac was fantastic! Helped with my battery problems. Plus he informed me of the great deals on AA and AAA batteries. Better price than Costco! Thanks.... read more

Got a battery for my car from here about 16 months ago. died on me at the beginning of this month so I took it over since it was still under warranty. after being told that the battery had to be tested before a new one could be given to me and that it may not be done by the end of the day, I chose to buy a new one as I needed it asap and was confident that the battery I had brought in was dead. after not hearing anything from them for almost the whole month, I decided to head back in yesterday and see what was going on. as it turned out, the battery I brought in was in fact dead which they claimed they had called me multiple times about but i hadn't received any calls from them. the employees there at that time didn't know what could be done as compensation for me as I had already bought a new battery and thus didn't need a second one. they told me to come back when their manager was there the next morning, which I did. the manager, ryan, provided great customer service and gave me a full refund for the old battery plus extended my warranty for the new one by a year due to my troubles. while the customer service from all of the other employees I dealt with in this experience was far from satisfactory and they were all quite rude, especially the gentleman i dealt with at the beginning when i brought the old battery in, ryan was very nice and did an excellent job resolving the situation. read more

The place was empty so the staff were able to see me right away. The female staff member took my broken key shell and transferred it into a new one, with a new battery. The total transaction was $40. I think it was pretty inexpensive for a new key shell and a car battery. The staff was very kind. I am happy with my experience. read more

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I have been going here for years as they have a Battery for everything~!! Today was a Car Fob for a Lexus.... they had it and it was only $15.00 for a Lifetime Warranty. . It took the Handsome Young man 2 minutes?? Give them a try. . You wont be disappointed. . read more

DO NOT GO TO THIS STORE!!!!!!! I came in yesterday morning to get a new a battery for my watch! My wife and I came in December and bought the lifetime battery replacement for my fossil watch and paid cash. When I came into the store there was no one behind the counter. I waited about 30 seconds and an employee came out from the side office[Brian I think]. I told him I needed a new battery for my watch and that I had boughten the lifetime battery for my watch. He quickly replied" I have to look it up on the computer " he asked for my phone number and I gave it to him and he responded with" I don't have anything under that phone number" I said well that's the number it should be under, the battery in my watch has your L marking on my battery and it's one of yours. He replied that he can't change it if it's not in the computer in a condescending tone and stared at me. I said well I know I bought it here in December and again in a condescending tone he said" you got a receipt?" I said no I don't! It should be under my phone number. He asked my name and I gave it to him and sure enough he found it and it was attached to my number that I originally gave him. He then printed off 2 receipts and literally flung that at me from the printer and said " well it looks like you bought the lifetime battery and returned it 7 minutes later" on an aggressive manner like I was lucky he was still talking to me. He basically called me a liar and looked at me like I was a thief . Told me he couldn't do anything for me because his manger wouldn't be back for an hour. At this point I'd had enough of his attitude and aggressive behavior. I told him not to bother putting my watch back together and felt like he wanted to hit me. Once I had my watch and its pieces back in my hand I had a few choice words for the employee on my way out. Way to go Batteries + plus you treated a customer like garbage over $18 dollars and change. This person should not be in customer service at all! I get having a bad day but he should have left it at home. read more

Batteries Plus - Watch battery - Battery Stores Near Me - Scottsdale, Arizona

I went into the Batteries Plus store at 14202 Scottsdale RD. I needed a key fob battery replaced. The clerk- Isaac- asked for my fob and replaced the battery in 15 seconds. I told him I needed another battery for a fob at home and he said he wouldn't charge me an installation fee the second battery. THERE was NO sign to inform me there would be a fee for installing the battery. Isaac mouthed off- "you handed me the fob so you have to pay the fee". I asked him to replace the original and I would go purchase one at the grocery store. He put the battery in upside down. Of course it didn't work. When I went back in to the store Isaac told me he wouldn't help me because he didn't like my demeanor. It was closing time at the store and he was basically stranding me miles from my home late on a Sunday. Never go to a Batteries Plus read more

This place was a life saver the other day. My battery in my SUV key fob was dead. I walked in, the associate quoted me a price including lifetime warranty and had the battery replaced in less than ten minutes and I was on my way. Smooth and seem less experience. I'll definitely be back. read more

Fast, cost-effective watch battery repair, but unfortunately too far across town for me to take them up on their offer of a lifetime warranty for the battery in my 20 yr old Hello Kitty watch. read more

Went to batteries plus bulbs to get my battery and my garage door opener changed. Service was fast and they change the battery for me. Docking off at star because the battery was more expensive than ace hardware where I got it changed last time read more

They never fail to have what I need and the staff is always quick and friendly. You really don't need to go anywhere else for batteries.

The staff is very knowledgeable and polite. This place has everything you need that requires batteries and bulbs, including batteries for high-end watches. I've been searching for a perfect, bright light bulb and found them here. I've been to Ace, Home Depot and grocery stores and came up empty each time. I'll definitely be back. They have a wonderful watch battery replacement program. read more

I had to get a new battery and my home bottom was broken ...i called........you guessed You fix I break they wanted to charge me 119 for battery and half off for button so 60 bucks do the math folks that's 180....plus taxes So I called these guys and for both the battery and button it was a total of 103.15 with taxes. ..........plus they made sure everything else was in working order .....folks this is what old folks call great customer service just in case you've never seen it , may I suggest going into these guys and talk with Susan she'll let let's see first hand what great customer should look like. Even in this era of I need it now... read more

I normally go to the Batteries Plus at Cave Creek & Bell but it is closed for remodeling. My iPhone 7+ battery need replaced and charge port I thought needed replaced. So I went to the Batteries Plus on Scottsdale Rd & T-bird. They were friendly and fast. They said it would be about 30 minutes. They had replaced the the battery and said the charge port just needed clean which no charge. So all my experiences have been awesome with Batteries Plus no matter which location I have gone to. read more

Perfect place to get any battery. Excellent helpful service to replace watch batteries.

Find someplace else for your iPad battery replacement. Booked an appointment online. Received two confirmation texts (one the morning of the appointment). When I arrived was informed that they do not have technicians working on Sunday's and my appointment was not approved anyway. Then why did they send me a text at 7am confirming the appointment. Nice, and no apology /acknowledgement for their error. read more

I went in to ask how much is it to change out a kid's watch battery. I have a budget of $5 as I don't want to spend $$$ for a kid's watch. Kyle initially said $14.99 but offered to help open the watch's back and I just buy the battery from them for $5. Such good customer service! I would come back for other needs such as cell phone batteries and etc. thank you! read more

I was really upset and frustrated by the situation described above and that is why I've decided to post this bad review. After such a bad experience, I have very surprised to finally been contacted by Luis, manager of this store. He has been very understanding and prompt to solve the encountered issue: 48 hours after our first conversation, I have been invited to meet him in person to receive a check reimbursing me 100% of the cost of the repairs that I had to pay. I am very happy to see that the bad customer service that I initially faced has been totally corrected and that this company is finally very reliable and assumes its responsibilities and that is why I've changed my rating from one to five stars! Thank you Luis! read more

Called, explained my daughter dropped her iPhone and couldn't login--the keypad wasn't working. They said they could fix and drove all the way over there only to have them say they didn't have a MacBook and something I could do myself. I got the sense they weren't that equipped to manage iPhone fixes despite their advertising. I wouldn't waste your time if that's what you need. Batteries on the other hand, they had tons. The bogus reply about the phone being disabled due to too many attempts is disappointing. It was only disabled for 5 minutes before you log back in. Like I said, really wasn't prepared to fix the problem. read more

Ryan was really accommodating at this store everyone is great Ryan really helped my mom and I if you need something go to this location. See Ryan if he is busy someone nice will help you . Thanks Ryan read more

I stopped in today to get my motorcycle battery replaced. Skyler was terrific. He also installed the battery for me as I did not have my tools with me. He went over and above when he looked up my owners manual online to let me know that I should be using 91 octane instead of 87. While I was there, I also bought a replacement key fob for my Hyundai Sonata, which was way cheaper than at the dealership. Thanks Skyler for your help.. read more

It took me two years to find someone who could tell me who recycles all kinds of stuff, not just batteries. It's amazing what these guys take off your hands. And it's sad that not every store does what they do. You name it, they recycle it. I just dumped 5 years worth of batteries into their store, 2 laptops, CFLs of all sizes and they also take ink cartridges and much more. Get the Earth911 App for free from the App store and use it to find out where you can get rid of all the used stuff in your life. 90% of what people use is recyclable - be part of the world you want to see. Inspire your communities and schools to take advantage of this service. BTW, the store next door to them even refills all types of ink and laser cartridges, and their prices are unbeatable. For order over $100 they will even deliver. So come on small business and schools, save money and do the right thing. read more

Batteries Plus - Battery Stores Near Me - Scottsdale, Arizona

I went in with my son today and wanted to buy a battery for my pool light. The store provides a price check system to find better prices online or at other stores and they will match that price. We found out that the item I was going to purchase was $13 on amazon and the store was selling it for $20. I kindly asked the cashier to match amazon price because that is what they advertise and he rudely declined and kicked me and my son out of the store. read more