Went to O'Reilly's yesterday for a few things. Derek went above and beyond the call of duty to help…read morefix those issues. Thanks Derek you Rock.

Came in needing a battery replacement and was amazed by the customer service received by Ross! He…read morewas so knowledgeable and had an amazing personality. The world needs more people like him!

2nd time coming here with happy results! Thanks for helping fixing my car key! Honest people, will…read morebe coming back here more often.

As soon as we walked in we were greeted we were assisted and we found a bulb that was extremely…read morehard for us to find even online. I've been coming to this location for over twenty years. Cannot thank you enough .

I went to Batteries Plus after Sam's Club did not have my car battery due to it being a special…read moreorder item. I have a Toyota Prius base model and their battery has smaller posts than a typical battery. I was greeted as soon as I walked in the store and I brought my battery in and fortunately they had one in stock but it was almost $300 but it has an unconditional 4 year warranty and I don't have to take my receipt, just give them my phone number and take the battery back and they will test it and give me a new one. I noticed a sign on their window that says they will install the battery for you.

Always helpful and friendly to me. i didn't realize how many types there are. I went in to order…read morelava lamp bulbs. They arrived quickly. I also took advantage of lifetime replacement plan for my key fob. I will return there most definitely.

BUYER BEWARE!…read more Battery Assist lacks professionalism, accountability and does not demonstrate good faith in its services nor its business practices. The company applied shoddy workmanship and holds itself to a low standard in both repairs and customer service. Installing a new battery is fairly common on the scale of car repairs and is supposed to be Battery Assist's niche. Yet, their new battery installation has caused significant damage to systems otherwise working properly prior to this new battery installation. Battery Assist denies assessments made by a qualified, reputable auto dealership Service Manager who tested, reset and witnessed damage. Lack of accountability has resulted in hundreds of dollars of repairs needed to resolve the damage incurred by Battery Assist. Battery Assist claims it has no responsibility whatsoever about the damage caused or, seemingly, their long term relationship with AAA as a preferred service vendor. Curious that the two other reviews listed here are also poor ratings, and appear to also be posted by women. The picture being painted speaks volumes. Should you require battery services for your vehicle, look elsewhere. Save yourselves from this highly-questionable AAA service vendor.

This company is fantastic excellent customer service great response time got me back on road…read morequickly highly recommend

Jordan was awesome. He arrived quickly, courteous as ever and met me at my car. He tested &…read morediagnosed my 7 yr old & dead battery, had a replacement readily available and in 5 minutes my car sprung to life. Because Im traveling, the rear area in my car where you need to access the battery, was packed. Jordan helped me clear out and put back my stuff thoughtfully. Im impressed with the response time communication, professionalism of this company and gentleman.

Standard story. Battery was dying. Was going to jump it and go to Walmart to buy a replacement…read more AAA stated they could bring my replacement battery to me. Given the timing and the convenience, I said "Why not?" Montel came out, troubleshot and offered to install a new battery. A total no-brainer. Montel was gone in less than 20 minutes. What a gentleman. Given the AAA discount, the price with installation was about $10 more than if I had driven to Walmart, waited 3 hours and bought an equivalent battery. AAA has saved my bacon again but the hero of this story is Montel who was as courteous as could be and equally competent and professional

I stopped by at O'Reilly on Cave Creek late at night on a Sunday (so glad they close at 9pm on…read moreSundays, and 10pm the rest of the week) after a long day at work. I was hoping to buy some parts to install myself (yaay YouTube) and save some $$. Jeremy assisted me at the counter and, to my surprise, he took care of the installation as well. He was very friendly and professional, and we had a nice chat while he worked on my vehicle. He even gave me some advice in case I needed to do that type of work on my own in the future. I have never gotten such nice surprises from Bezos, LOL. I stopped here to give my business to this place because recently they helped me with a diagnosis and I ended up having to buy the part elsewhere because I had to leave in a rush. I make an effort to support local and brick/mortar businesses, and this location will be in my list. I already have a few other items that I need taken care of for my vehicle and I will be back soon.

It was great to be able to find good customer service and an available part. Just don't go to the…read moreGoodyear and Litchfield location they had the part but lacked basic customer service so I left and went somewhere else.

Had an issue with my phone The staff at the Bell Rd store took a lot of time attempting to sort it…read more Even though unsuccessful, they were most polite and cheerful Will return

The young gentleman working their on the morning of 1/26/24 was such a pleasure to deal with so…read moreknowledgeable, helpful and very considerate. A true blue company employee but has your best interest in mind as well.

Amazing experience with Clemente! He changed my battery in no time and had the most amazing…read morecustomer service

My car was slow to start and I knew that if I go to O'Reilly, that the battery could quickly get…read moretested and diagnosed. I went to the O'Reilly on Thunderbird and 40th street as I have had many great experiences there over the years. Sure enough, I was quickly attended to and they tested my battery and it was bad. In a few moments we bought a new battery and got it installed. Clemente helped me and did a great job and was very friendly. I will be coming back again when I have this issue in a few years.

I was in a full state of panic when my battery died at 9 pm on a Tuesday. I got a jump start and…read moreheaded to O'Reilly's. Landon took great care of me! He is very quick and professional. He had me going in no time! O'Reilly you have a great employee in him! Please pass on my thanks and immense appreciation! Thank you thank you thank you!

Brian went out of his way to help my wife replace a battery that most auto parts stores aren't…read moregoing to touch because part of the intake ducting covers it and it's a fairly complex install compared to other battery swaps. He didn't even bat an eye and it was a warranty job as well so no sale for the store. It was just great customer service all around. We'll be using this location as much as possible from this point forward.