From the start, knowledgeable salesperson. Very helpful with user info that was useful in choosing…read moremodel. Delivery was super! Guys were courteous, fast and efficient making sure of proper installation and all worked. Now have to use washer/dryer and hope it's the best!

I just want and need to give my neighbors a heads-up on the decline in trust and service from…read moreSpencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

The employees are all very helpful, especially Allan Schoon. The delivery and installation was…read moreexcellent even with my tight space. I highly recommend Best Home Appliances.

Amy was very efficient in explaining the appliances and completing the sales process. Jose the…read moredelivery driver and installer was fabulous! He gets 10 stars!

Having always had a great experience with Spencer's, I turned to Spencer's once again for a new…read moredishwasher. Rusty at Spencer's Acoma Scottsdale location, helped us select just the right LG dishwasher for us. We bought it in 20 min last night, and installer Jacob just left us with the perfect install, 15 hrs later. Obviously, not everyone can hit the sales floor and installer scheduling as perfectly as we did, but I project you too will have a 5-star experience with Spencer's!

I went to home depot to get a little education. Then went to Spencer's on Tatum. . I got a great…read morepurchase price and chris was really very professional. Delivery was the next day and installer Jose was also very professional.

We are first time customers with Spencers, and now life long customers! Their customer service was…read moreoutstanding! Toby our sales representative was knowledgeable, friendly, and provided us with exceptional service. The delivery process, was somehow even better! That's usually not the case! Tarek and his brother were the dynamic duo! So polite, fast and professional! Installed dishwasher, beverage center and tv, quickly and kept the surroundings immaculate, and tidy! They both were so friendly and made the install fun and exciting! Looking forward to future purchases!

Service is horrible. Selection of all these appliances have prices on them of let's say $900, but…read moreall are damaged, scratched, they look like they fell off a truck and dragged on the street all the way to their store. Then the A frame sign at the front door that says 80% off 40% Base 40% employee. I responded to a Facebook Market advertisement of a fridge /freezer, in which I thought was actually an individual seller's post. I was looking for a used fridge/freezer for my patio. I got to location which was this store, and they didn't have it. False Advertisement I'm not even sure if any of these work. None are plugged it. Seemed very sketchy I'd rate it a zero if I could. Buyer be very aware. #BetterBusinessBureau

By having working appliances, honoring warranty for the year as promised. Be honest with customers…read moreor close the store down from the public.

Phoenix Arcadia/Biltmore 85018 - I've used Paul's services for years. He is fast & wants the best…read morefor you! On my last washer, he said the fix was not worth the squeeze - & go get a new washer. 11 mos later w/ this LG - he fixed the problem with 1/3 the pricing he thought! He's honest & trust worthy. Thank you so much, Paul!

Paul was out to my house and assessed the dryer. He discovered that the dryer was clogged with lint…read moreand was the vent. He was prompt, friendly, thorough and affordable. When I saw the pictures I was very thankful that I didn't have a fire.

Not often I leave a review for a "big box" store but felt like I had to thanks to the incredible…read moreservice provided to me. Upon entering I was greeted by a very pleasant lady who seemed genuinely happy I was there. Before I could even say anything she asked if I needed help finding anything. I was in the market for a new computer monitor and she directed me to the computer section. After perusing for no more than 3 minutes a gentleman named Cash assisted me. I explained what I was looking for, the purpose for the monitor, and the budget I was looking for. He went to go check the system and came back with an option under budget that met all my specs. I'm an amateur when it comes to computers and such and so I appreciate Cash's honesty and professionalism in assisting me with what I needed. In a world full of competition, I appreciate the service and friendly nature this store has to offer. Will definitely use Best Buy as my fist stop for all my electronic needs

This is our go to spot to exchange hubbys canisters for his soda stream. We apparently got the…read morelast two that they had in stock today (eek) but they are efficient and they know the process to get it done. There is usually a person at the front door greeting you and directing you to the right department - which is helpful. Parking is best on this side of the plaza - the rest of the lot is a hot mess. Staff have always been super friendly, $35 to replace two canisters.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

We've been hesitant to buy a new stove/oven because of a fear of financing (typically an…read moreintimidating process), but Anna patiently led us through it, explained our options, didn't rush us and even offered us upgrades for the same price once our financing was approved. She was great from the start. We usually like to browse before talking to a salesperson, and she read us perfectly, backing off until we asked for help, at which point she was as helpful and personable as could be. An excellent experience from start to finish. We get our delivery today!