Anthony came to our house to address a problem with our dishwasher. He called before coming to let…read moreus know when he would arrive. He was punctual, professional, friendly and respectful. Has been in the industry for years and it is clear that he really enjoys his job and working at B & B Appliances. Excellent service. Highly recommend Anthony.

I've shopped and purchased appliances at B&B appliances four times now. Once was a dryer that died…read morein a rental home, once for a dryer that my kid sent crayons through (I tried and tried, but just couldn't clean that dryer drum enough), another to replace kitchen and washer appliances in my own home, and kitchen appliances for a rental. I appreciate the selection between new, out of box new, pre-owned and reconditioned. I come in with a budget and an idea of what appliance needs I have and it's easy to find what fits within your constraints. I've never received an appliance that hasn't worked and their delivery has always been within the estimated windows. I've shopped around at other national, local and independent retailers and B&B has always had the best prices for the same or similar item at competing stores with delivery and takeaway of the old. I won't say that I shop at B&B exclusively because I always do my research and shop around, but I've yet to NOT to purchase from B&B after comparing four or five appliance retailers. Take that for what it is, a ringing endorsement for you to not waste time waiting for a deal on Black Friday, Memorial Day or Fourth of july and make your way to B&B for your next appliance purchase.

Great service all around thank you Vance for making the delivery a breeze and thank you Spencer's…read moreon 20th and camelback!!!

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

Best Home Appliance was recommended to me by a friend. I am very glad they did. We purchased a…read moreBosch dishwasher. Tracey assisted me in the store. She was very knowledgeable and helpful. The delivery and installation went very well. They did a great job. I prefer local business over the big box stores. Best Home Appliance did not disappoint. I would recommend them for your next home appliance purchase.

Salespeople are always knowledgeable and friendly, and efficient! We had a fair price deal…read moreimmediately and delivery was the next business day. I also had an issue that I thought might be stressful, but Blake took care of it immediately and above my expectations! I will be back for all of my appliance needs and will refer friends and family that need to make a purchase as well.

Having always had a great experience with Spencer's, I turned to Spencer's once again for a new…read moredishwasher. Rusty at Spencer's Acoma Scottsdale location, helped us select just the right LG dishwasher for us. We bought it in 20 min last night, and installer Jacob just left us with the perfect install, 15 hrs later. Obviously, not everyone can hit the sales floor and installer scheduling as perfectly as we did, but I project you too will have a 5-star experience with Spencer's!

From start to finish, Spencer's made the process of having to purchase a new refrigerator a…read morepleasure, the salesman Jordan and the delivery driver Jamie were so kind and helpful. It's rare in these days to get that!!! I even got a great sale price too! Thanks

Everything was perfect! Best deal in town, Gary beat everyone's prices by $500 dollars, the install…read morewas absolutely seamless. I had one minor problem and Gary called me back IMMEDIATELY and fixed it!! The installer was AWESOME! Absolutely zero regrets and I keep going into my kitchen to spend time with my new appliance (a refrigerator) and I am obsessed with it. I will never go anywhere else again!! I can't believe I ever used a box store before I will be returning to Spencer's for every single appliance in my future! I had no idea- I always used box stores and refurbished places before but never again. I am beyond happy!! Best experience EVER.

Robbed me blind!! Sold me non working washer then after I returned. It emeoukd not refund money and…read moreyo this day have never gotten refund!! He is a crook through and through!

Service is horrible. Selection of all these appliances have prices on them of let's say $900, but…read moreall are damaged, scratched, they look like they fell off a truck and dragged on the street all the way to their store. Then the A frame sign at the front door that says 80% off 40% Base 40% employee. I responded to a Facebook Market advertisement of a fridge /freezer, in which I thought was actually an individual seller's post. I was looking for a used fridge/freezer for my patio. I got to location which was this store, and they didn't have it. False Advertisement I'm not even sure if any of these work. None are plugged it. Seemed very sketchy I'd rate it a zero if I could. Buyer be very aware. #BetterBusinessBureau

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul was friendly, knowledgeable and very helpful. He was honest and a pleasure to work with. Would…read moredefinitely recommend.

Not often I leave a review for a "big box" store but felt like I had to thanks to the incredible…read moreservice provided to me. Upon entering I was greeted by a very pleasant lady who seemed genuinely happy I was there. Before I could even say anything she asked if I needed help finding anything. I was in the market for a new computer monitor and she directed me to the computer section. After perusing for no more than 3 minutes a gentleman named Cash assisted me. I explained what I was looking for, the purpose for the monitor, and the budget I was looking for. He went to go check the system and came back with an option under budget that met all my specs. I'm an amateur when it comes to computers and such and so I appreciate Cash's honesty and professionalism in assisting me with what I needed. In a world full of competition, I appreciate the service and friendly nature this store has to offer. Will definitely use Best Buy as my fist stop for all my electronic needs

This is our go to spot to exchange hubbys canisters for his soda stream. We apparently got the…read morelast two that they had in stock today (eek) but they are efficient and they know the process to get it done. There is usually a person at the front door greeting you and directing you to the right department - which is helpful. Parking is best on this side of the plaza - the rest of the lot is a hot mess. Staff have always been super friendly, $35 to replace two canisters.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

I had a great experience at this appliance store! The staff was helpful, knowledgeable, and kept me…read moreupdated throughout the whole process. Prices were fair and delivery was fast and easy. I'm very happy with my purchase highly recommend!

Bought a Samsung combo washer/ dryer from Appliance World Outlet in March. After 5 months the…read morewasher's counterweight broke and launched across my garage. I only asked the owner for my receipt to file a Samsung warranty -- not a refund or repair. He refused, insisted I drop it off for repair, then kept it for over 2 months with constant excuses. Now he won't answer texts or calls and still has my washer. I have proof of all messages. Very disappointing experience - be careful before buying here.

This business is not legitimate. Run away! Remy sold us a fridge that he never delivered and had…read morelots of excuses why not. We offered and drove over an hr to get the fridge only to be told he was no longer available and then drove an hr back home. Remy has not paid us back and owes us $800. On top of being ignored and robbed we have now been extorted! He threatened us saying he won't give us our money back unless we remove our reviews because that's how he does business! His words! He is an unethical price of work. Do not give your money to this scam artist. This is not how you do business! Taking food out of my childrens mouths! Don't mess with a mama bear! I feel that it is more important than ever for me to leave my reviews up to hopefully help others not have to go through this nightmare.