I've shopped and purchased appliances at B&B appliances four times now. Once was a dryer that died…read morein a rental home, once for a dryer that my kid sent crayons through (I tried and tried, but just couldn't clean that dryer drum enough), another to replace kitchen and washer appliances in my own home, and kitchen appliances for a rental. I appreciate the selection between new, out of box new, pre-owned and reconditioned. I come in with a budget and an idea of what appliance needs I have and it's easy to find what fits within your constraints. I've never received an appliance that hasn't worked and their delivery has always been within the estimated windows. I've shopped around at other national, local and independent retailers and B&B has always had the best prices for the same or similar item at competing stores with delivery and takeaway of the old. I won't say that I shop at B&B exclusively because I always do my research and shop around, but I've yet to NOT to purchase from B&B after comparing four or five appliance retailers. Take that for what it is, a ringing endorsement for you to not waste time waiting for a deal on Black Friday, Memorial Day or Fourth of july and make your way to B&B for your next appliance purchase.

Anthony came to our house to address a problem with our dishwasher. He called before coming to let…read moreus know when he would arrive. He was punctual, professional, friendly and respectful. Has been in the industry for years and it is clear that he really enjoys his job and working at B & B Appliances. Excellent service. Highly recommend Anthony.

From the start, knowledgeable salesperson. Very helpful with user info that was useful in choosing…read moremodel. Delivery was super! Guys were courteous, fast and efficient making sure of proper installation and all worked. Now have to use washer/dryer and hope it's the best!

I purchased a washer through specters tv and appliance on camelback rd . I had this part that…read morebroke with in the year warranty. But I contacted whirlpool directly about having them ship out This part which was just a fabric softener dispenser no need to contact the location. I was just trying to to save everyone time and energy. Which turned out to bite me in the but. So whirlpool said they would send out for a service call. The service people said the part out be 6 weeks out. Due to the fact they use a 3rd party warehouse for parts . I then contacted whirlpool once again took them 3 weeks and they shipped the wrong product. I contacted Spencer's e they where no help even though the claim was filled with in the warranty

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

We had to replace our microwave. Since we bought appliances from Best Home Appliances before and…read morewere pleased, we wanted to return. Once again we only have the highest praise. First, you can talk to someone on the phone and have questions answered clearly and without any rush. They have knowledge staff who can discuss features of products on the sales floor and compare to products that might not be on the floor. VERY knowledgeable a friendly folks. Installation was on schedule, quick and neatly done. Do yourself a favor next time you need a new appliance and go to Best Home Appliances.

Arrived when promised and got tv hooked up and it is working well. No problems. Thank you.read more

My experience was excellent all around. Began with a very knowledgeable salesperson, Will .. I…read moreneeded 3 appliances soon, and he gave me options, given the features I wanted. Prices were better than other stores I'd visited. Availability spoke well for Spencer's mgmt .. I was able to get delivery within a few days. Upon installation, some adjustments were needed, and Will was always posiitive about how to accomplish corrections. In fact, that's my overall reaction to the salespeople at Spencer's -- Positive and cooperative in dealing with such major purchases, besides having depth of knowledge on the wide range of appliances. Thank You!

Spencer's is the only place where I buy my appliances. The delivery was smooth and efficient. The…read moreproducts are always top notch and recommended by Spencer's. I wouldn't go anywhere else.

Trust worthy, great selection and wonderful service! The salesmen are not pushy, they listen to…read moreexactly what we needed, and arranged next day delivery, and gave us a wonderful discount....

Service is horrible. Selection of all these appliances have prices on them of let's say $900, but…read moreall are damaged, scratched, they look like they fell off a truck and dragged on the street all the way to their store. Then the A frame sign at the front door that says 80% off 40% Base 40% employee. I responded to a Facebook Market advertisement of a fridge /freezer, in which I thought was actually an individual seller's post. I was looking for a used fridge/freezer for my patio. I got to location which was this store, and they didn't have it. False Advertisement I'm not even sure if any of these work. None are plugged it. Seemed very sketchy I'd rate it a zero if I could. Buyer be very aware. #BetterBusinessBureau

By having working appliances, honoring warranty for the year as promised. Be honest with customers…read moreor close the store down from the public.

Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Paul is not only a professional repairman but a wonderful human being. He knows all about…read moreappliances and is very honest. I was going to get a new dryer but he told me to keep mine and he fixed it for way less than a new one would have cost. I will always call him for my broken appliances.

Not often I leave a review for a "big box" store but felt like I had to thanks to the incredible…read moreservice provided to me. Upon entering I was greeted by a very pleasant lady who seemed genuinely happy I was there. Before I could even say anything she asked if I needed help finding anything. I was in the market for a new computer monitor and she directed me to the computer section. After perusing for no more than 3 minutes a gentleman named Cash assisted me. I explained what I was looking for, the purpose for the monitor, and the budget I was looking for. He went to go check the system and came back with an option under budget that met all my specs. I'm an amateur when it comes to computers and such and so I appreciate Cash's honesty and professionalism in assisting me with what I needed. In a world full of competition, I appreciate the service and friendly nature this store has to offer. Will definitely use Best Buy as my fist stop for all my electronic needs

In Store Customer Service Employee was rude to me just for inquiring about a product…read more He very rudely and unprofessionably informed me that he is neither a Counselor nor a Lawyer , neither of which I was asking him to be. I was made to feel like a criminal just for making an inquiry on a product. Trying to reach an in store Manager via phone is a waste of energy and time . If you are able to reach anyone ( good luck) they will be dismissive. I will no longer be purchasing from this store since being treated so poorly. It is a shame that they care nothing for or about their longtime customers such as myself. Good Riddance to bad service, disrespect and unprofessionalism. I can be treated poorly anywhere and spend less money doing so. Best Buy is a BigBox Retail Store who could care less about return business and its customers Customer Service, Courtesy and Respect are definitely not their strong points. I HIGHLY and STRONGLY RECOMMEND doing business elsewhere! I know I will be.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

Nothing could improve this place I would close this place down they sell broken product and are…read morevery crooked people .i can't believe they are still in business . I would never recommend this place . The owners are con artists.

Bought a Samsung combo washer/ dryer from Appliance World Outlet in March. After 5 months the…read morewasher's counterweight broke and launched across my garage. I only asked the owner for my receipt to file a Samsung warranty -- not a refund or repair. He refused, insisted I drop it off for repair, then kept it for over 2 months with constant excuses. Now he won't answer texts or calls and still has my washer. I have proof of all messages. Very disappointing experience - be careful before buying here.

This business is not legitimate. Run away! Remy sold us a fridge that he never delivered and had…read morelots of excuses why not. We offered and drove over an hr to get the fridge only to be told he was no longer available and then drove an hr back home. Remy has not paid us back and owes us $800. On top of being ignored and robbed we have now been extorted! He threatened us saying he won't give us our money back unless we remove our reviews because that's how he does business! His words! He is an unethical price of work. Do not give your money to this scam artist. This is not how you do business! Taking food out of my childrens mouths! Don't mess with a mama bear! I feel that it is more important than ever for me to leave my reviews up to hopefully help others not have to go through this nightmare.