We bought a new refrigerator from Best Home Appliances in April. Their new showroom at 2615 East…read moreGermann Road in Chandler is beautiful and we received excellent service from our salesperson, Phil Dexler.

This place is located on the West side of Alma School South of Warner…read more It is a fairly small store. It mainly has washer, dryers, and refrigerators. Worth a look if you are looking for those particular appliances.

Do not buy from these scammers. I bought an LG ThinQ fridge, and 2 years later it went out. Since…read moreit was a common problem I contacted LG for warranty, to find out that they couldn't fix it becasue there was no serial number sticker in the fridge. I contacted A4L and they gave me the run around and gaslit me, saying just becasue there wasn't a serial number sticker in it, doesn't mean its refurbished. You see, they also forgot to take off the "KM Return" sticker on the side of it. The number on this sticker was the same one they used on my invoice as the "serial number"- but it was a return number. One given to it when refurbished. Nothing on my receipt said it was refurbished, and the sales person even told me if I but THEIR warranty I don't have to wait like people do for the Factory warranty techs. So, they sold me a refurbished unit as new, didn't disclose it, and tried to play me for a fool like I dont know how refurbishment and removal of Serial stickers works. The owner said he would look into where the fridge came from, after I presented all the proof that he sold me a refurbished unit that I cant get fixed through factory warrant which it was still covered under....No response, its been 3 months. They wont answer emails. Just becasue its a little cheaper, means you get what you pay for. The Owner of this place John Li, is a liar, and wont take responsibility for what happened, even if he didn't know it was refurbished, which makes no sense as he should have known. The way they blew me off with all the proof I have that they literally broke the law is disgusting.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

Affordable appliance repair service tech Doug went above and beyond to fix our dishwasher. This is…read morethe 2nd time he gave us advice to buy a new oven and fix our dishwasher. Kudos Thank you so much.

We wanted a new oven/range so we did the research to figure out what brand & model we wanted. Of…read morecourse it was cheapest here. We went in last Saturday to order it. Crystal helped us since our salesperson has moved to another store. Just like before, all of the staff are welcoming, friendly & helpful. They could have had the range delivered on Monday, but we opted for a delivery today (the following) Saturday. We received our text message for our delivery timeframe window. Then we received another text when the delivery persons were 15 minutes away. The two delivery guys were friendly, professional & provide a high level overview of the range. They had it installed & our other one gone in no time. We have already used the oven part & love it! Any further TV, appliances or bed we need in the future will definitely come from here. Yes, they even sell beds!

I called to have a cord swapped out on my speed queen dryer. We recently moved our set and needed…read moreto switch from a three to a four prong. Jim was kind, helpful, and prompt, putting me on the schedule for the following day! Very reasonably priced, only $56 for the kit and install. On the day of the appointment, I was messaged with a two hour window. I also got 15 minute heads up before the installer arrived. Vance was friendly, professional, efficient. He replaced my cord quickly and was able to answer my questions. Thanks, Spencer's!

This is exactly what you want. Someone who knows appliances and will give you fair insight. Much…read morelike a good mechanic (PB CERTIFIED IS THE SPOT!!!), Appliance Science delivers on all levels. While you never want to call Appliance Science and Todd (who wants their refrigerator to break??!), you can rest assured he's looking out for you. Todd has been to our home a few times. In some instances he's told us when something should be replaced (which means he's not making money on the repair!), others he's told us how to fix it ourselves and what to watch out for in the future. And in some instances, when a repair is needed, he's shown us how he shops for the right parts so we get the best price and value. Responsive, courteous, clean and a fellow dog lover. Oh, he's local to PB too. What more could you want? My review from last year: All you could ask for when it comes to appliance repair or service. Fast, dependable, fair and honest. Todd came over on somewhat short notice, did a full diagnostic of our washing machine (got all up in there and dirty) and let me know our potential options.

Called appliance Science based on feedback from residents in my community on FB. I was not…read moredisappointed! The tech that came was knowledgeable, friendly and honest. He inspected the washer, determined that it was the control panel which was on back order. He personally showed me where/why it wasn't working and advised the cost of replacement but also advised where I could get a new machine for a reasonable price and let me know that he could fix it but that it's probably a better option to get a new one. He only charged $45 for the assessment.

The guys at Jim's Place are polite, hard working, knowledgeable, dependable, and go the extra mile…read moreto be sure the job is done right. They even came on Saturday to accommodate my schedule and flipped the door on my dryer (it required extra time and calling for approval). After talking, I learned they are a father-son operation, just the kind of small business you want to support! I will call them first moving forward!

Very knowledgeable, professional, and helpful. After fixing my fregirator ice maker Jim's team…read moreprovided a dryer vent safety inspection and cleaning... and I'm glad they did! The before and after photos tell the story. Jim's team knows what they are doing and provided me with helpful maintenance tips and recommendations. They are the best!

I have waited over a month for a Kitchenaid "Panel Ready" Dishwasher (1439.99) to arrive and be…read moreinstalled. I had the installation finally done yesterday. Trouble is the installer did not know how to install the panel. A different company came today to install the panel. Trouble is they came with a dolly to remove the old dishwasher. THEY DID NOT KNOW HOW TO INSTALL THE PANEL EITHER. NOT TO MENTION NOBODY TOLD ME A 2ND COMPANY WOULD COME AND WHEN THEY WERE COMING. I CAN NOT OPEN MY NEW DISHWASHER WITHOUT THE PANEL WITH THE HANDLE! I was happy when I purchased my dishwasher, BUT it is no good without a competent installer. The 2nd installer told me it happens all of the time... What? That is unacceptable. Buh BYE Best Buy/PACIFIC SALES!!

Gary Friedman helped me to choose three appliances for my house and previously had helped us to…read morepurchase 2 other appliances for my son's house. I am in awe of his dedication to his customers. Gary is so professional that when I asked him to find an almost impossible dimension in depth for a kitchen stove hood lining he went the extra mile and for a couple of hours he looked for one on line after I had gone home thinking that it couldn't be done. At 9:00 p.m. he called me and said he had found one at a very good price and exactly what I needed!!! What a miracle worker! I am extremely satisfied with everyone working at Pacific Sales as they all are very kind, helpful and truly great sales people. The products they have are top notch and the prices are reasonable. Gary is so personable and loves what he does, it shows. Frankly I had purchased appliances through Sears before and from now on it will only be through Pacific Sales at Best Buy on Frye Rd. in Chandler. Do yourself a favor and check them out first, you won't be disappointed. Thank you so much Gary for your great service and patience!

We have used A better Appliance Repair several times in the last couple weeks. My washer and dryer…read moreboth were in need of repair. Justin was able to come out quickly to save the day. He is honest, prices are fair, and we will definitely be using him again in the future.

Justin is very professional and an overall good man. Honest and hard working. He saved me from…read morehaving to buy a new wall oven for my rental. He went above and beyond what I expected. I will recommend him to everyone I know.

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.