Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

My fiancé and I are simple people who don't really jive with the traditional and mundane. With that…read morein mind, I was pretty intimidated to reach out to jewelers to collaborate with for help designing an authentic ring for my (previous, thanks to Ben) gf. I was really blown away at the wide range of designs Brio was capable of. It's what attracted me to their work in the first place. Anyone who can dabble in all realms of aesthetics is a true artist. Ben was the perfect fit for the experience and vision we were looking for in bringing our ring to life. He was incredibly helpful, easy to talk to and work with, and very accommodating during our design session together. The ring came out beautifully and I can barely get my fiancé to remove it during her "test run". Thank you for the great conversations, patience, and craftsmanship of this gorgeous piece! I can guarantee you won't find a better group to work with in the future for your next purchase.

If you're looking for an immersive custom engagement ring experience, then Ben is the man to speak…read moreto. His flexibility with meeting the needs of our design, was only matched by the flexibility of the price. The final product was exactly what I was looking for and my fiancée couldn't be happier!

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

Have been here twice to get batteries replaced on my watches. Excellent and fast service. They also…read morehave a great selection if you're looking to buy something new. You can even walk to bikini beans and get coffee :)

I knew one of the original owners til he passed away. My ex had known him growing up. In December…read more2020, me ex husband went there and bought me a bracelet. When I received the bracelet, I knew it wasn't what they had claimed. It was suppose to be an 18K long link bracelet 2.5 dot. $377.--. I finally took it to a reputable jeweler I know. It was only a 10K long link bracelet 2.5 dot. $107.50. I knew they ripped him off. And it's been 5 YEARS. It should be worth more than that. Gold is over 3,000. Oh.....and it was stamped on the link.....10K. Tanya

Very polite, cleaned my wife's diamond gratis, but didn't do work on century old pocket watches…read more Referred us to another watchmaker. (Rating a four only because we were disappointed that they didn't do the kind of work that we were after.)

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

I scheduled an appointment online, and they responded right away saying I can come in whenever. I…read morecame in around 12-1 pm on Monday and was greeted by such welcoming staff. I got a watch resized and had the battery replaced. The whole process took about 20-30 minutes and Cole, (the birthday boy) did a great job in ensuring my watch was the right size, and ensured my needs were met. In the meantime, I had talked with Lauren at the front and had a great time!! The staff here are truly so welcoming and helpful. They ensured the process went as smoothly as possible and ensured all of my needs were met. I would highly recommend checking this place out for any Jewelry needs!

Capri Jewelers offers some of the most professional experience. They are all so welcoming, and I…read moreagree if you contact them online, response is almost immediate. I just purchased for the 4th time today, and no matter how big or small, or how expensive the items are, they treat everyone the same. I 1000% recommend them as a business and your next jewelry purchase should definitely be with them. Thank you for everything

A MUST GO TO when in Arizona. Super cute and trendy shop with a large selection of custom permanent…read morejewelry and beautiful displays of chains, charms, pendants, rings, etc options. Over the years I've got a permanant anklet, two permanant bracelets that I got matching rings for with the leftover chain, custom engraved dog tags (yes she makes custom dog merch for fellow dog lovers too!!) and various rings & earrings. Perfect spot for a group outting or just an individual like me who loves the style she offers. She dos repairs as well at great pricing. Plus, the owner and her three legged rescue dog are the sweetest pair! Sending love to Princess Parker the most perfect doggo assistant!!

Dropped in the get my ring resized, and Jenny and her staff were exceptional! She resized my ring…read moreperfectly and charged me a very fair amount! She went above and beyond and provided great customer service! My ring fits me perfectly now and I'm ecstatic that I found her! She makes and designs all her jewelry! Everything is handcrafted! She can customize and make almost any type of jewelry design you desire; all while providing excellent customer service! I will definitely come back to Jenny for all my jewelry needs!

I took my wife's ring in to get repaired and this place was great turnaround time was awesome and…read morethey got her ring looking like the day I bought it thank you, Jimmy!

Excellent service from the owner of this establishment. My mom gave me a ring that was too small,…read moreso I needed to have it resized. I found this place while shopping at Mekong Plaza. I dropped it off, and I got the ring the very next day. Superfast and the ring turned out great! Super inexpensive service too!

7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Got a custom ring done with Blaz and he was so patient and helpful throughout the whole process…read more Came in with an inspo photo and left with my dream ring!! Can't thank him enough and everyone at Osborne jewelers!

Yet again, more amazing works of art and perfection! Old Town Jewels never fails to create…read moresomething special and beautiful.,

Simply the best: service, selection, prices, knowledge, jewelry repair, custom work, wouldn't go…read moreanywhere else. Thank you Mr. Kelly and Shalea for making my visit to AZ so special!