I knew one of the original owners til he passed away. My ex had known him growing up. In December 2020, me ex husband went there and bought me a bracelet. When I received the bracelet, I knew it wasn't what they had claimed. It was suppose to be an 18K long link bracelet 2.5 dot. $377.--. I finally took it to a reputable jeweler I know. It was only a 10K long link bracelet 2.5 dot. $107.50. I knew they ripped him off. And it's been 5 YEARS. It should be worth more than that. Gold is over 3,000. Oh.....and it was stamped on the link.....10K. Tanya read more

Expensive and Inefficient. Brought in 3 items to repair. When I got home I found one of the items was never even fixed, however I was charged and payed for it. I drove back and they had the jeweler fix it while I waited. It took 58 seconds. All he did was slip a chain through a loop and for this he charged me 20.00. I was also overcharged for fishhooks on a pair of earrings which I previously payed 12.00 to have repaired recently. They charged 20.00 for this. In addition I asked for a call on my cell when the order was ready since I was in the area running errands. I gave her my cell number and after I got home the message was on my landline.so I had to drive back. This place used to be great...it has gone to hell. The workers response to all this...SORRY ABOUT THAT!! Worst value, quality and customer service!!! read more

I needed some jewelry identified, cleaned & adjusted. They were so kind to educate me on what my pieces were made out of & how to care for them, do quick cleanings, & give me honest quotes. They took a lot of care when adjusting my prized ring & it looks like new. I'll be back again when I need jewelry cared for. read more

Very competent, kind, and enthusiastic staff/jewelers. I took my wedding ring in - the stone came out, after a tine on the ring broke - and they spoke knowledgeably about the problem, the fix, the stone, and how to prevent further damage to the ring. I returned in about a week to pick it up and it's in good shape, and, it appears, stronger than before. They also helped me on the spot with a wooden watch I had just received as a gift that needed sizing. During both visits, they were very sweet to my young daughter, who stayed wholly entertained. There's a wide range of jewelry, which I noticed while I waited for the watch repair -- vintage silver pieces, fancy Diamonds, southwestern jewelry, affordable little necklaces, and more. I wasn't sure what to expect when I went in, mostly swayed by convenience and the good online reviews, but I would recommend them! read more

I rarely leave reviews but this place is so worthy. I found them via yelp and location was ideal so already winning. I originally went for new watch battery. Then when I bought another watch I went back to have some links taken out because I have very very small wrists. I have gone back two more times to have that same watch adjusted and the ladies have all been so helpful. I was only charged once which was so great because I felt more like they are about helping me and me being happy with my service than money. Because of the great service and fair pricing I can now say I have a jeweler in Az. Thank you for your patience with my tiny wrist....haha read more

Jewelsmith - Perfect fit! - Jewelry Near Me - Tempe, Arizona

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A great experience. Found this place from the great yelp reviews. Had two rings I purchased from Santa Fe, nm resized. Most places wouldn't even give a quote out. They responded quickly with a ball park quote that was good and rings were ready in a couple of days. Thank you! read more

Jewelsmith - Men's rings turquoise sugilite silver - Jewelry Near Me - Tempe, Arizona

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Mediocre services, less than average offerings. I came around to see what they had to offer , ready to spend money but the service was so crappy and all the employees seemed uninterested in making a sell or placing an order. I was referred by someone who had a watch repaired and they too had to call the store to find out the status after the communicated fix date. Unfortunately, this small business needs a lot of help. Go elsewhere. read more

Highly recommend this place if you need a repair or cleaning! They are so friendly and they did a great job repairing my silver ring and cleaning it. It looks brand new! Fast and very nice and friendly service. read more

Jewelsmith - Jewelry Near Me - Tempe, Arizona

Kind staff, good service. Had a ring resized and a shank replaced on another ring. Price on shank replacement was higher than I expected, but the work was well done. Final price was right about the amount quoted. I'd recommend. read more

Great little jewelry store. New and used pieces, very unique. I had some watches repaired and bought myself a store-made ring. I will be back! read more

Jewelsmith is a great store with amazing customer service, and great pricing had my girlfriend's ring resized within the day, which is way better then other quoting me 1-2 weeks. read more

Have been here twice to get batteries replaced on my watches. Excellent and fast service. They also have a great selection if you're looking to buy something new. You can even walk to bikini beans and get coffee :) read more

1. When no one is in the store you might wanna greet your customers. 2. $10 for a watch resizing seems a bit steep especially when 3. Don't damage the item brought in and then look confused about it... Glad it was a quick service but the attitudes of everyone there just seem lackluster for a jewelry shop... just saying. And I'm glad that I was able to bend the watch joint back into place, although that was pretty disconcerting. read more

Best and most reasonable jewelry re-sizing or repair... I've used their service multiple times... Quality work! Or if you want to shop, Brigett and Tillie will help you find newly designed pieces, estate items, or silver/ turquoise pieces. I spent a ridiculous amount of time in their store recently while they helped me choose just the right piece! Helpful and knowledgeable! read more

Very helpful and knowledgeable. Easy in and out with a new chain. Didn't know a lot going in but was showed a great variety

Just got engaged and needed to have the ring resized. Found this place on google/yelp while reading reviews for jewelers in the valley. The reviews didn't disappoint! Very friendly, knowledgeable and quick! My vintage platinum ring was ready for pick up next day - beautifully cleaned and sized perfectly. Thanks so much! :) read more

I had my antique platinum ring resized here and they did such a great job and returned it to me sparkling and beautiful! Everyone is so helpful and knowledgeable! read more

A friend told me about Jewelsmith when I was going to propose to my wife. Not only was I able to make the perfect ring for my wife, but made new friends there as well! The ladies working at Jewelsmith are incredibly friendly and helpfully. Since then I've purchased all my wife's jewelry from Jewelsmith. I won't shop anywhere else! I even sent my mother in law and all her sisters in there when they were in town. They also had nothing but good things to say about the employees, jewelry, and their prices! I recommend this jewelry store to everyone! read more

tilly is very nice & helpful , she is super considerate & gives the best customer service out there. Bridget is super super rude i went there to get some of my jewelry fixed & she was making it seem like i couldn't afford my jewelry & was just talking to me rudely , i sent my girlfriend to pick up my jewelry & she was rude when she was trying to tell her the name & she was just rude & edgy. read more

We have been going to the Jewel Smith for the last 20 years or so. I always found everyone very friendly and professional. I really like the no pressure atmosphere. I love the selection of their finer jewelry, it is beautiful and unique. My husband had a beautiful Mothers birthstone ring made for me there with diamonds a pink sapphire and green emerald, still my favorite ring. We have bought jewel and have had repairs on vintage Navajo jewelry done there, I wouldn't trust anyone else, with these pieces. some are over 60 years old. We always leave the Jewel Smith very happy Thank You Jewel Smith for your excellent jewelry and service. read more

Great jewelers! Outstanding knowledge of jewelry and Gemstones. From their wide selection of fine jewelry to their expert repair work, the staff is exceptionally helpful and a pleasure to deal with they cater to your every need. If you need jewelry repaired this is the place to go. I had a very good experience! read more

The best service and quality every. I have been shopping there more than 40 years - would not shop elsewhere. New designs, estate sales, gifts and the nicest people ever. You have to go to believe the variety and quality and excellent prices. Repairs are great and reasonable. Every one I send there loves it. Thank you all. can i go for 10 stars read more

I have been shopping at the Jewelsmith for many years. The place is amazing. If you are expecting some big chain store, don't. These are real people that have been in the business for a long, long time. They have everything from estate jewelry to custom jewelry. They repair watches and jewelry. Sue, Bridget and Tilly are fantastic to work with. read more

Had my girlfriend's ring resized. Only took 20min! Very friendly staff! Ring looks amazing!

Turns out they don't know how to work on my watch, but they were helpful and gave me a good recommendation. They also had a good looking selection of estate jewelry. I'm just not in the market right now read more

I had my ring repaired - very fast friendly service ! I'll return . Tilly was great ! My ring looks brand new !

I cannot believe how lucky Tempe is, to have such a friendly, knowledgeable store with such a variety of jewelry! I have found the most unique pieces of jewelry there! They make lots of their own jewelry in addition to beautiful vintage turquoise, estate jewelry and of course, new retail jewels! I also bought an antique wall clock that is quite lovely! I always want something different: maybe a one of a kind larimar stone, or an estate piece. Sue, Bridget and Tilly are so accommodating, have great knowledge of their inventory & as a special bonus, there is Freddie- an absolutely wonderful schnauzer who helps out, ha! He is wonderful though! Stop in and see for yourself. P.S. There's never any sales pressure either - very important when shopping! read more