Not much to complain about they had the part I needed but lack of communication was what irked me a…read morebit. When I asked if they had the part they stated they did so when I mentioned I'd be there in An hour to get it, they said ok. Come to find out I drive out to get the part and it wasn't off the car yet and they were closing so to make sure I had dibs on the part lol I paid for the part and was told that it would be ready next day at 1 turns out it was ready to be picked up when I called to check in the around 11 which was awesome but it could have been nice to get the call lol But they were affordable

My engine blew up on my 2014 Suburban, and knew I could not afford a new one, so I started looking…read moreup Junck yards, and found GLENDALE AUTO WRECKING at 6430 W. Orangewood Avenue, Glendale, Az. I spoke with a person by the name of Dando, which was very polite, once I paid for my engine, I'm told my mechanic would not get it till the following Monday, in which I was not happy about, cause when you pay $2,300.00 for something, you expect it right there and then, so I explained that I was an Independent Care Taker with one of my clients having Seizures and that I would need to file a complaint with corporate Office, unbeknown to me, they went ahead and pulled it, sent it to my mechanic on that Friday, so my vehicle sat all weekend till the following Monday when I called and spoke with a Raul that had knowledge of this situation, but neither Glendale Auto Wrecking or my mechanic gave me a call to let me know it was there. Ohhhh and by the way, because we had to walk to Walmart, my client had a dang seizure that caused him to get treatment there and taken to the hospital, lack of communication is there biggest down fall. After my conversation with Raul, he tells me, aren't you going to say thank you and your sorry! Ughhhhhhh! you all lacked communication, but nice guys.

The crew here is always helpful and are willing to look into things to help you figure out the…read moreproblem. It's by the house been coming here for years. They don't know everything but they will try and get you in the right direction.

Went to AutoZone today to get help. I asked some lady that was working there black woman very rude…read more All she did was dance and try to sing. Try to ask her. Where was a product that I was looking for? All she did was pointed and I came back and asked her again. She's very rude. I would never go back there again if she still working.

Not sure how to review a parts yard lol, staff in the office was super friendly and helpful. They…read moreasked if I was looking for a specific make/model and gave me a receipt with what rows the few cars they had I was lookin for. Rows are all numbered so it definitely made the search easier then other places. Overall I came out with more then what I needed and spent a lot less then what I expected.

They had the spare I needed. People asking $100 plus shipping online. Mone was 19 at Pick a Part. A…read morebit warm and summer sweaty, but that's life in an increasingly dry and burning desert.

Family owned since 1950's. Price and service amazing. They will even load the parts into your…read morevehicle.

my work car got towed from hoa in my area. It's a new car, got it less than 2 years ago it's a…read more2024. Never ever had an issue. The day I get it back now all of a sudden the battery keeps dying. suspicion that they swapped my battery while they had it. what else could it be? 0 stars. Don't trust. rude and disrespectful office lady as well. -0/10 do not trust this place

I wanted to take the time to leave a review for COPPERSTATE Alternator. However, I believe a little…read morebackground is required. First of all, I'm an OLD guy, quite old by most standards. I grew up in a rural farm area and from a very early age I learned to fix things, especially vehicles and equipment. We didn't have the luxury of taking our cars, trucks and tractors to the corner repair shop to be repaired. Fast forward to sixty years later. I drive a 2005 Toyota 4Runner that is 19 years old and looks and runs like new. I purchased an alternator from Copperstate Alternator in 2020 after the original alternator gave out after 15 years, you gotta love Toyota. I opted to purchase the lifetime warranty offered by Copperstate and was glad I did. Four years later (2024), the alternator began acting up. As stated earlier I am very mechanical, I drive two older Jaguars and the 4Runner. No repair shop or mechanic has touched any of my vehicles in the last 20 years. You're probably asking yourself, why is he telling all this stuff? The point is when the alternator began acting up, I did significant testing to insure it was in fact the alternator and the thing that made it difficult to diagnose is that the problem was intermittent, the alternator would run perfectly within specifications for a while, then it would either over charge or under charge and you never knew when it was going to be a problem. When I contacted Copperstate, I talked with Dan, the same person who sold me the alternator four years prior and that says a lot for the company. Dan suggested I remove the alternator and bring it in for testing which I did. Now here's where in gets interesting, the alternator tested PERFECT. Now most companies at this point would simply blow you off as not knowing what you were talking about, given it tested perfect, give it back to you and tell you to be on your way. But not Dan, because I explained the testing I had done, and the fact that the problem was intermittent he gave me the benefit of the doubt and replaced the alternator. Now that folks is true customer service and I'll tell you why. You see, I know for a fact in my mind, that Dan believes the alternator is good, while at the same time, I know the alternator is bad, but Dan was more concerned with customer satisfaction than being right. Copperstate is lucky to have Dan as an employee.

Juan was great with customer service and helping me out find washer and nut for my alternator pulleyread more

Brandon went completely over the top for me!!!! my name is…read morebrittany the girl with the weird noises coming from your car and the dad who came and picked her up lol 2011 Kia shortage black. But they took care of me like no Other car shop or repair shop has ever done for me they are absolutely amazing and I would 100% go through them I got my AC done a few months back and they had the compressor even the second that I called told me to come in and got me in right away they quoted me like a long wait time and it was literally half that!!! right now so if you're looking for auto care needs come to Sun Devil auto, ask for Brandon because he is absolutely amazing in every way. Truly professional but has empathy and that's hard to find in an employee. Brandon actually cares about the customers he listens to you and cares about what's going on in your life and really tries to make things go the smoothest that they can!!! if he could be promoted I would recommend that because he's an amazing team member, and I hope to work with him and this auto shop for everything I need in the future. THANK YOU

Worked with Puna on my car. They did such an amazing job finding the problems with the car and…read moreexplaining to me what needed to be done. My A/C stopped blowing cold and I figured it was the condenser. In the inspection report they even included photos and videos which was so helpful. Puna is such an honest man and I am glad he is helping with my car. Definitely recommend!

I truly can't say enough good things about this place. Dealing with the owner, Vitali, is nothing…read moreless than complete professional. Easy to talk with and explain all that's involved. Follow up status calls, fair pricing and an all inclusive staff to guide me though mechanical and body work. Honest, Fair. Quick. Highly recommend!

Honestly, I am extremely disappointed in this shop. I have been coming here for around 2 years with…read moremy E36 M3, and they have been incredibly inconsistent. I had them replace my master cylinder and slave cylinder for brakes, and they not only did not do it correctly the first time, but also made me feel wrong when I found the master was leaking. It was not until the shop owner got involved that it was fixed. I additionally had my spark plugs to go in to be changed when they did a smoke test a while back, and their technician advised I keep the current ones in the car and assured me they were good. The day after, I inspected them to find they were burnt through the iode and the 6th plug was hand loose. Additionally, the shop manager assured me that there were no codes (in the process of chasing a misfire), and again, I went and bought my own scanner for BMWs specifically and found several codes relating to the misfire. In my most recent exchange, my idler pulley broke after an alternator repair after about 100-ish miles, and when I asked them, they didn't see the faulty part as the idle pulley needs to be removed to replace the alternator. Angel (the shop manager) said that part didn't need to be removed to fix the alternator. A blatant lie. All of this work makes me question why they charge manufacturer labor, not the actual time it takes to replace parts (which I would understand if they had corrected the first time around). In addition to this, I confronted the shop manager about why they had moved my own purchased parts from the floor of the vehicle, and he said to keep them safe. He moved the brake pads to the seat and left a camshaft position sensor on the floor, which sounds like looking through my parts for reasons he didn't care to explain. Instead, he said he was done with me and my issues regarding the shop and its integrity in their work. I really wanted to love this shop, but after being inconsistent, charging for time that isn't necessary for work for an incomplete job, while being dishonest and making it look like I was the problem, after paying thousands for work sucks as a repeated and long-time customer. I unfortunately would not recommend.

Great experience. Straight and to the point. Didn't try to upsell anything and didn't make me feel…read moreincompetent like many other places do. They fixed my car within two hours and it was just overall a good experience. Will def be back for future needs.

Pros: Great customer service and car care! Always tells you to the point what's up with the car but…read morenever pushy about what to buy/get fixed. Good price value too! Cons: closed on weekends & when schools are on break. Meaning if your a teacher your out of luck like me. :( Used to go here ALL the time when I was in college and high school and loved their family business. Just wish the days they were open weren't so wonky.