My Ecobee thermostat was dead and, despite troubleshooting and even changing a fuse inside the…read morefurnace, I was stumped. I called Airway early Monday morning and Scott was able to come out by 10am. Scott was courteous and professional and systematically checked off possible causes as he explained everything he was doing to me. He eventually found some burnt wires inside a metal housing and repaired them. Before long, my thermostat was back working and the AC and furnace were functioning properly. Scott's fee was exceedingly reasonable and he was on his way out in time for me to keep an 11:30 obligation I had. He even made sure to go outside and check the exterior condenser unit to make sure it was going. I will happily use Airway in the future for any of my AC and furnace needs!

I had an excellent experience with Scott from Airway Heating and Air Conditioning. After I…read morecontacted the company about my air conditioner, Scott responded within 30 minutes and arrived at my home within 2 hours. His prompt service was greatly appreciated, especially during the heat. Scott was very personable, professional, and knowledgeable. He quickly diagnosed the problem, explained the issue clearly, and had my air conditioner up and running again in no time. It's refreshing to work with someone who is not only skilled at what they do but also takes the time to provide outstanding customer service. I highly recommend Scott and Airway Heating and Air Conditioning to anyone looking for reliable, responsive, and honest HVAC service. Thank you for a job well done!

I cannot say enough great things about this company. Monday our HVAC unit was blowing air but not…read morecold air. Called Loves and was able to get an appointment for Wednesday. Nathan showed up and was amazing! Unfortunately our system was not so great and basically died completely. Nathan tried everything he could but the situation was out of his hands. He quickly called the office and within an hour had Zia at our home to talk new systems. We were not expecting to need to purchase a new system and were pretty short on time, but Zia was amazing and explained everything in a quick manner. He answered all questions we had, and found the right system for us. Zia worked so fast that he was able to secure us an installation date for Friday of that week and not make us late to pick up our kids from school. Since we had to replace our roof last October, I had questions about how to not compromise our roof warranty with this work being done. Zia was once again amazing and did everything he could to explain everything and even 3-way called me and their roofing company so that I felt confident in what was going to be done. Today (Friday) Timothy and his crew showed up right on time and got to work. Took about 6-7 hours to take down and install. Cleaned up really nicely and answered all questions we had. Even a silly question I had about filters. Overall this experience was as easy as possible considering the situation. Let's face it, replacing an HVAC unit is not cheap by any means, but Nathan, Zia and Timothy's crew really helped make this unfortunate situation a little easier. Thank you Loves Air!

We had a great experience with Wyatt, Santiago, and Andrew during the installation of our new HVAC…read moresystem and hot water heater thank. They were professional, knowledgeable, easy to talk to, hardworking, and they took the time to answer our questions and keep everything clean and done right. What stood out most was how they went above and beyond to make sure we were completely satisfied. Especially with our walk through at the end. For example, Santiago built us a custom drainage pipe, Wyatt and Andrew applying extra touch up work. We truly appreciate their attention to detail, teamwork, and excellent customer service!

Elias was very helpful for us in getting air conditioning before the heatwave. We had to deal with…read morean outdated system and some difficult wiring, but he went the extra mile in getting things going for us. He came back earlier than expected to install and came in late evening hours, which was very convenient for our family's needs. The fact that he ensured we got air conditioning the night we called is top tier. 10/10 would recommend :)

Excellent service! They did a great job repairing my air conditioning and took the time to clearly…read moreexplain the entire process and the details of the repair. I appreciated their professionalism and attention to detail. Highly recommended!

Five stars for an HVAC company?? Absolutely!! Adrian Saucedo and Adrian JR. run an amazing family…read morebusiness built on honest hardworking crews who do quality work for a great value The installed a heat pump in our 3,000 square foot Danville home. They rebuilt the duct work, balanced the airflow and cleaned the ducts all for a very reasonable price. They worked for 4 days straight and the system is absolutely beautiful. A wonderful investment for our home.

Hands down the best HVAC service I've ever received. The team was punctual, honest, and took the…read moretime to explain everything clearly. They fixed the issue quickly and made sure everything was working perfectly. Excellent customer service and fair pricing--will absolutely use them again. This team was extremely professional.

Dang! The owner mark reached out & said our new hvac is under warranty & waived the extra charge…read more Also, moving forward we will deal with Mark direct. He's so awesome. Thank you.

I just wanna say how impressed I am with this company. Owner came out fixed the problem and didn't…read morepressure me into buying a full system on the spot like 3 other local companies I called before him did. I know that my old system won't last forever and once it fully goes out I'm absolutely going to go with Souza's Heating and Air. HIGHLY recommend them.

Alberto responded quickly. He was able to come early in the day to accommodate our work schedule…read more He was kind, honest and did a great job. I recommend him!

My AC started having issues and not blowing cool air anymore this afternoon, I went on yelp to look…read morefor a few quotes. Got a hold of Alberto who was quick to respond, and he was able to make the trip out to me the same day. Alberto and his team were able to quickly identify the issue with my unit and provided the spare replacement part right away. He's very knowledgeable and tells you exactly what you need to know to maintain your system for longer. Appreciate the timely service, First Call with be my go-to service going forward.

They came and inspected using a camera and determined we did not need a new HVAC system in contrary…read moreto a few recommendations. He recommended a good cleaning and sterilizing and after that; all was well. They changed the filter and checked the air flow and even cleaned the air ducts in the dryer. I appreciated their honesty and will use their services moving forward.

Excellent service! Shawn is always knowledgeable, proficient, and professional! Definitely would…read morerecommend!

I had a really great experience with Chris coming out to do the tune up on my ac. He made sure it…read morewas working properly before he left. You can tell he really cares about work and his customers.

Called to do an inspection of our AC unit and Juan was very thorough and explained the entire…read moreprocess, first going to the attic and then checking our AC unit in the back of the house. Unfortunately we had the change out our entire unit, which was a bit pricey. We thought of doing a second opinion, but Juan was very professional and trustworthy and explained all the options to us. We ended up installing a heat pump and they scheduled us immediately within the week. The installation took 1 day ~8:30am to 4:30pm. Very happy with the installation and service!

My AC busted on a Friday night! I do NOT do heat so I gave it the night off but when at 4 AM it…read morewasn't kicking in, I started calling around. CenCal was the first to get back to me with a $200+ weekend fee. I was like ... well... I waited for a few others but they all said we are available Monday or no response. No way. I called at 8 AM and said come on out and they said they could see me at 12. At 9, the tech calls and says can I come by right now? I'm like, come on in! Cristian had it up and running in a few minutes. It's an almost 40 y/o machine so you have to admire the aged craftsmanship. He sold me on getting a membership. I had given up my home warranty because my appliances are all pretty new except my AC. The AHS was upping my monthly to $70 and that didn't sound sustainable. (They were a pain to cancel too). I wish I had known about this membership prior to me paying $250 for a weekend call. But it was worth it to be cool again. Today someone came out for my maintenance call. He checked my unit over and gave the all clear. Hopeful this membership keeps my unit on life support for a few more. ETA: and I like that they use the shoe covers. I really hate shoes in my house but work must be done! ‍

I've been using this company for a while, but unfortunately, I've realized they've been doing the…read morebare minimum during maintenance. I recently discovered the rooftop unit had no filter installed inside it -- even though there's a dedicated slot for one. Three months ago, I called to let them know I had already changed the indoor filters myself. I was just being courteous, thinking I was saving them time. Not once did they explain that the rooftop unit also needs a filter -- or that I had options depending on the system's static pressure and setup. That's basic info any professional should offer. What's worse, when I had a second opinion done by a trusted HVAC tech, he found a large tear in the ductwork -- something that likely had been there for years. This company had been called out before to check that very issue, and they failed to catch it. Why? Because they never performed a proper static pressure test or thorough inspection. They just show up, do the bare minimum, and leave -- but still charge full price every time. And in commercial service, they know most people won't question it. This kind of neglect doesn't just waste money -- it shortens your system's lifespan and increases your long-term repair costs. Be careful. Ask the hard questions. Because unless you do, they won't...LOOK ELSEWHERE

My AC went out just before this last heat wave. Manny came…read moreout and gave me several options without trying to sell me on any of them. Being that my unit was 28 years old I decided to go with the option of a new AC and Furnace. I feel like the price was reasonable especially with the unit I was getting. Manny came out on his own because his crew was so busy. He is very professional and knowledgeable. He definitely knows his stuff! Even though it turned out to be a little more work than expected, the quote stayed the same. To me that Is great business! I would highly recommend Manny.

Came same day, was very professional, fixed problem quickly, and price was good. I would definitely…read moreuse them again.