Airway A/C always provides quality services in a clear professional manner. The service always…read moreincludes an explanation of fees prior to starting the wok as well as an honest recommendation for repairs that maybe needed. Airway has always cleaned up the service area leaving it cleaner than when it started. Thank you for the service you provide.

My AC went out and I needed a second opinion because another tech I called couldn't find the…read moreproblem and charged me $100 plus suggested I buy a new fan for $1000. Scott was amazing and found the problem right away. The wires were twisted at the bottom of the unit. He explained in detail about the unit and also spent a lot of time throughly cleaning it at my request because it's right next to the dryer vent and we have a lot of debris and dirt from our trees. Only charged $125. He is a super nice guy and very honest. I highly recommend him for all your HVAC needs.

Our heater is out. Joshua came to our house to work on it. He arrived on time, and after he…read moreassessed the issue, he explained everything to me. He took the time to show me pictures too. When he arrived, the first thing he did was to put on plastic shoe covers so he didn't enter our house in his street shoes. That showed me respect that I appreciated. Before he left, he offered to loan me an electric heater until we have to wait for parts. He provided excellent care and service. I definitely recommend this company.

Just a heads up, they will only service equipment IF they installed it…read more I have never heard of a service company not willing to work on equipment installed by someone else. If you buy a house, you may not know who installed it. Last week Wednesday (1/7) I called because we had a mini-split installed (DIY) and I was told that before you turn it on, have an HVAC company come out and test it, check the pressure in the lines and then turn it on. When I called, the nice lady on the phone said that they do not diagnose or work on equipment unless they have done the installation. OK, no problem, I called their "sweet" competitor and they sent out a technician within 48 hours to do the job. 2 stars only because the lady on the phone was nice, although again, I am shocked that a service company will not do service calls

I wish I could add an additional 5 stars. I contacted the company late in the evening and Elias…read moreresponded immediately. When he came by the house he asked me what was going on and explained to me that the capacitor that was in the AC was not strong enough. He replaced the piece and was completed within 10 minutes. He told me that the piece that he replaced would be covered for a year versus the other companies I contacted. Thank you Elias and if anyone ask me about your company I will be sending them your way. Brenda

Don't like leaving negative reviews. But I use yelp quite a bit for opinions and I want honest ones…read moreso sometimes negative reviews are needed. Called four seasons, needing an appt for an estimate on replacing my ac. The guy that answered said he'd be able to come by later in the afternoon to just text my adress so I did. Never heard back after that. Kinda sucks because I could have used that time for another company. I'm hot and trying to get the estimate process done with so I can get a new system. Edit owner reached out and was apologetic and explained yelp assigns phone numbers to them that aren't their actual business numbers so the number I texted wasn't valid. I appreciate him clearing up the misunderstanding

Souza's Heating and Air - Honest, Reliable, and Skilled! I…read morehad to make a claim through my home warranty company, and they sent out their HVAC contractor. I was told my unit was beyond repair and needed a full replacement. Unsurprisingly, the warranty company wouldn't cover it. Then the same HVAC company suddenly said they could fix it--for $1500 out of pocket. That flip-flop didn't sit right with me. So I called Souza's Heating and Air, and I'm so glad I did. Not only did they fix my unit the same day, they showed me the actual faulty part--which was completely different from what the warranty contractor claimed. The repair cost just a few hundred dollars, and my unit now works perfectly. Souza's demonstrated real integrity, transparency, and professionalism. I'm incredibly grateful for their honest service and would highly recommend them for any HVAC issue.

Service was excellent. Knowledgeable about the issues and resolved it quickly for a fair price…read more Highly recommended!

Alberto and Kevin are the best. They can be trusted, they are very honest and prompt in their…read moreappointments. I highly recommend them. Thank you and God bless.

My AC started having issues and not blowing cool air anymore this afternoon, I went on yelp to look…read morefor a few quotes. Got a hold of Alberto who was quick to respond, and he was able to make the trip out to me the same day. Alberto and his team were able to quickly identify the issue with my unit and provided the spare replacement part right away. He's very knowledgeable and tells you exactly what you need to know to maintain your system for longer. Appreciate the timely service, First Call with be my go-to service going forward.

They came and inspected using a camera and determined we did not need a new HVAC system in contrary…read moreto a few recommendations. He recommended a good cleaning and sterilizing and after that; all was well. They changed the filter and checked the air flow and even cleaned the air ducts in the dryer. I appreciated their honesty and will use their services moving forward.

Chris from Climate Care was very professional, knowledgeable and thorough checking out our air…read moreconditioner for safety and mechanical maintenance. Their pricing of $49 is very fair and so worth it.

Called to do an inspection of our AC unit and Juan was very thorough and explained the entire…read moreprocess, first going to the attic and then checking our AC unit in the back of the house. Unfortunately we had the change out our entire unit, which was a bit pricey. We thought of doing a second opinion, but Juan was very professional and trustworthy and explained all the options to us. We ended up installing a heat pump and they scheduled us immediately within the week. The installation took 1 day ~8:30am to 4:30pm. Very happy with the installation and service!

Anthony from climate care is one of a kind. He's knowledgeable, professional, and very personable…read more I highly recommend this business, they have a great service club membership that's a reasonable price as well. Thank you for your help with getting my ac back in order.

I've been using this company for a while, but unfortunately, I've realized they've been doing the…read morebare minimum during maintenance. I recently discovered the rooftop unit had no filter installed inside it -- even though there's a dedicated slot for one. Three months ago, I called to let them know I had already changed the indoor filters myself. I was just being courteous, thinking I was saving them time. Not once did they explain that the rooftop unit also needs a filter -- or that I had options depending on the system's static pressure and setup. That's basic info any professional should offer. What's worse, when I had a second opinion done by a trusted HVAC tech, he found a large tear in the ductwork -- something that likely had been there for years. This company had been called out before to check that very issue, and they failed to catch it. Why? Because they never performed a proper static pressure test or thorough inspection. They just show up, do the bare minimum, and leave -- but still charge full price every time. And in commercial service, they know most people won't question it. This kind of neglect doesn't just waste money -- it shortens your system's lifespan and increases your long-term repair costs. Be careful. Ask the hard questions. Because unless you do, they won't...LOOK ELSEWHERE

Had a Bryant 5 ton variable speed heat pump / AC installed by Cencal. Robert (comfort specialist)…read moreexplained the process and different options available for a replacement unit. The installation technicians did a great installation, explaining the new thermostat and capabilities of the system. Cencal came highly recommended for their work quality and professionalism. Even dealing with Marc (Director of Field Operations), the company remained professional and committed to excellence.

Came same day, was very professional, fixed problem quickly, and price was good. I would definitely…read moreuse them again.

Manny was quick to respond but never mentioned that they charge 80 dollars an hour and a minimum of…read more2 hours. So after a quick 15 minute inspection he charged us 160 dollars suggesting us to replace the entire unit. We got another inspection done with someone who was upfront about the inspection costs, actually repaired the unit and didnt think we had to replace everything. Would not recommend anyone go with this company.